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š¶Hello My Curious Colleagues. This week my Guest is my colleague ā Lisa Diehlā , Director, Consumer Care at ā Freshpetā . A big Welcome Back to Lisaā¦as she chats w/me for her 3rd appearance on the ā My Curious Colleague š #CPGCX ā podcast S4 Ep77ā¦!
A big Welcome... and thank you to our new sponsor of the podcast, HOLDCOM, Inc...And --
šOur sponsorĀ ā Holdcomā Ā is offering all My Curious Colleague listeners a free professional greeting for their contact center or business.Ā Ā ā
Click here to get yoursā .
websiteĀ https://www.holdcom.com/callcenter/.
And the free greeting page.Ā Ā https://www.holdcom.com/free-custom-greeting/
Ā Ā
š¾Lisa reflects on her new role & industry and to quote Lisa ā āreally got her paws wetā and dug right in.
ā¬ļøLisa talks about her new, expanded role as a DirectorĀ and some of the adjustments sheās making such as being more of a āGuide & Coachā and head cheerleader, in addition to taking more of an aerial view & thinking more strategically to name a few.
And we talk lot abouts the Channels sheās executed to ensure her organization is in the channels where her āpet parentsā are. Love thatā¦ and such a basic consumer care tenant. Lisa most recently launched a ābrandedā virtual assistant name āScoutā.
šSo, thank you again Lisaā¦!
Ā
#mycuriouscolleague #cpg #cpgcx #cx #customerexperience
Ā
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Send in a voice message: https://podcasters.spotify.com/pod/show/denise-venneri/message
š¶Hello My Curious Colleagues. This week my Guest is my colleague ā Lisa Diehlā , Director, Consumer Care at ā Freshpetā . A big Welcome Back to Lisaā¦as she chats w/me for her 3rd appearance on the ā My Curious Colleague š #CPGCX ā podcast S4 Ep77ā¦!
A big Welcome... and thank you to our new sponsor of the podcast, HOLDCOM, Inc...And --
šOur sponsorĀ ā Holdcomā Ā is offering all My Curious Colleague listeners a free professional greeting for their contact center or business.Ā Ā ā
Click here to get yoursā . websiteĀ https://www.holdcom.com/callcenter/.
And the free greeting page.Ā Ā https://www.holdcom.com/free-custom-greeting/
Ā Ā
š¾Lisa reflects on her new role & industry and to quote Lisa ā āreally got her paws wetā and dug right in.
ā¬ļøLisa talks about her new, expanded role as a DirectorĀ and some of the adjustments sheās making such as being more of a āGuide & Coachā and head cheerleader, in addition to taking more of an aerial view & thinking more strategically to name a few.
And we talk lot abouts the Channels sheās executed to ensure her organization is in the channels where her āpet parentsā are. Love thatā¦ and such a basic consumer care tenant. Lisa most recently launched a ābrandedā virtual assistant name āScoutā.
šSo, thank you again Lisaā¦!
Ā
#mycuriouscolleague #cpg #cpgcx #cx #customerexperience
Ā
My intent is to Educate, Celebrate and Elevate the Consumer Relations function in CPG (Consumer Product Goods) companies, especially for Brand Specialist and Analysts roles and responsibilities... !