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Hello everyone and welcome to the second
episode of the Vernon Richard show.

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Richard show.

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Oh, I'm going to get that right one day.

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Hello everyone, my name's Richard.

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I'm Vernon.

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If you've not listened to the first
episode, it was called the smoke test.

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So the fact you're listening to the second
one, that smoke test may have passed.

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Or we're still recording and we've not put
it live yet.

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Who knows?

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But yeah, we'll find out whenever you're
listening to this.

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So Vernon, me and you got the chance to
catch up face to face.

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Was it last week, week before at Peerscon?

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Holy hell, when was it?

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I remember.

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Yeah.

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but yeah so PeersCons was the first it was
the inaugural PeersCons a conference put

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on by the testing Peers and yeah it was
how was it for you Vern?

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I thought it was absolutely fantastic.

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It was really the fact that it was the
first one, the fact that it was the, as

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you say, inaugural, I can't say inaugural
test.

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The inaugural PeersCon 2024 conference,
just ridiculous.

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Like it was their first, it was their
first conference.

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There were 150 people there, two tracks.

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The standard of the talks was ridiculous.

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I didn't get to the other track because I
had, because I was volunteering and I had

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to stay in the main room.

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You know, it was, it was crazy.

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The, you know, the fact that they could do
it for that, for that price on the ticket,

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I think was also completely bonkers.

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So yeah, really well done.

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They should be really proud of themselves.

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Really proud of them.

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I think the indie punk roots as it was
being spoken about, I think they smashed

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it.

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It was honest.

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It was no frills, but they said it was
going to be that way, right?

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They were like, we just want to get the
peers in the room.

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Mm -hmm.

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just see what happens.

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And I thought they did a really stellar
job and they said they're going to do it

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again.

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So we're going to chat about the talks and
topics and conversations we had at

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Pearscom.

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So if you're enjoying that, make sure you
will put links in the, we need to get used

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to this, don't we?

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We'll put links in the description
somewhere there.

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And yeah, you can, you can check out them.

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They've got a great podcast, which they
do, I think every couple of weeks.

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Yes.

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It was a really good episode recently with
some very handsome chap called Richard

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talking about automation.

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So yeah, definitely check out the testing
pairs if you've not already.

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But yeah, let's have a chat about the kind
of the topics we learned about and just

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general how we enjoyed the day.

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So first one that I think, well, there's a
few I didn't go to.

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I know you, because you were volunteering
at the mall, right?

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But the opening keynote.

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with Heather, Heather Reid, good friend of
ours as well was wait, that's not tested.

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So, um, she spoke a lot, if I remember
correctly now about, um, kind of the, the

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topic of not having to thoroughly test or
design everything, like putting stuff out

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there that may not be a hundred percent
what you want it to be, but enough to kind

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of get feedback and get useful information
from it.

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Um, and with a topic that I, that
triggered me or that I remember the most

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from it.

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Well, I say that it's cause I wrote it
down in this book.

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Um, but it was enough for me to write it
down was, um, we'd hear a lot about the

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word MVP, don't we like minimum viable
product, but she was talking about

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minimal, um, minimum shippable risk.

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And I thought it was like, it's like.

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was like.

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Yeah, like we were just chatting before,
before pressing record about, you know,

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needing more like clothes and stuff like,
you know, get it on a t -shirt, right?

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Like, where's the sticker for that?

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But it made a lot of sense.

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So yeah, what, what, what did you think
about this?

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The, the Heather's talk or Keynote?

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could listen to her talk all day.

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What I like about what she was saying is
that it was very much about data and not

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guessing.

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And the minimum shippable risk was really
cool.

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I don't know, some people might say, oh,
that's just an unnecessary tweak of MVP.

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But I think, I think,

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Well, I think because the because MVP has
been around so long, it seems to what it

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seems to be the case that what what
happens in software development

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development is a new term comes out and it
hangs around for a long time and then it

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just morphs and changes into something
really weird and completely away from the

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thing it was trying to describe in the
first place.

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So I think minimum shippable risk like
refocuses everything back to where it

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should be.

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It's like what is.

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the smallest thing that we can ship that
can test our hypothesis about what it is

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we want to make.

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And it is a hypothesis.

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And so her talk was really cool because
it, you know, it, it compared and

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contrasted some of the, some of the things
that her, her team and her company have

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built that took a long time and didn't
have the results that they hoped.

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And some other stuff that they shipped
that took

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like a fraction of the time that they
thought and had outlandish results as a

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result.

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And she really described well how those
things interplay with each other.

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So I thought, I thought it was awesome.

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And Heather's just generally awesome.

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And yeah.

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it really interesting.

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And like, I know she, they were talking
about like their culture about like, um,

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you know, basically, um, I can't remember
what the book she recommended was, but

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you're like, you're basically taking a
bet.

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And what is that smallest bet you can do?

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And with the data that you have, that's
going to give you more information to be

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able to progress, but not such a bad job
that people are going to open it and go,

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what the hell is this?

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Um, and I found that kind of that.

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Like.

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I've not had that culture.

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I'm a, I overthink everything, right?

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I'm a massive overthinker.

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So for me, like to train myself to go into
that space, I think is going to be a

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challenge for me, but one that I'm
actually going to be going on soon.

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Um, but I found the example she gave was
like fascinating.

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It was about booking your favorite spot at
the gym.

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And like their original requirement was to
have something like the seat maps that you

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get on airplanes, right?

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Like.

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Yeah.

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Yeah.

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design team wanted this fancy graphic, but
then obviously every gym's different.

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It's got a different layout.

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It's quite a technical challenge.

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And then they ended up with literally just
a list, seat one, seat two, or whatever it

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was like position one.

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It's two, three, four, five.

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And that was it.

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He just clicked it.

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And then I think the smart thing they
added was they added a little feedback

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thing, didn't they?

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Into the top, right?

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I can't remember exactly what it said now.

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Yeah.

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was like, do you, if you care enough to
give us feedback on this idea, uh, and

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then that helped them, you know, evolve
it.

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And they never ended up doing this crazy
seat mat Ryanair style thing that would

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have cost them, you know, hundreds of
thousands of euros to implement.

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They implemented something, which I think
she said was about 150 ,000 euros.

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And it did the job.

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Wasn't pretty, wasn't singing, wasn't
bells and whistles, but solved the

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customer's problem.

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And I think if you can get that culture,
right, that would be pretty cool.

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Um, yeah.

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But on that note though, I know that
you're releasing something soon in the

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same vein, right?

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Of this, what's the minimum we can get out
there?

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Can we, can we get a little insight into
what you might be releasing soon or can we

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not?

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Yeah, yeah, yeah.

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You sent me a little screenshot a few days
ago.

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Are you talking about

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mistakes that people make when they're
doing a joker?

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So I didn't know you were gonna do that.

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So I'm learning about writing as some of
you may know.

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So with that in mind, I've created this.

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It's like, it's an email course basically.

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It's what was what we call an educational
email course.

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And so I have written a five day
educational email course.

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So if you opt into it, you will see it,
you'll, you'll, you can opt into this

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course and you'll get over the, over the
course of five days, you'll get, you know,

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drip fed information about five mistakes
that people make when they adopt or try to

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take on the role of a quality coach.

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And I think what Rich is getting at is
that that is a much wiser thing to do than

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to go and build the entire bloody, you
know, all singing, all dancing, you know,

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online course, you go and sign up for
Teachable or, do you know what mean,

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Kajabi and Spender, Gajillion, Quiddin.

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You get all your video and lighting and
you get all your makeup done.

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You spend months and months and months
creating the syllabus.

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You do all this stuff.

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and lighting and posh cameras and
microphones and...

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this podcast, that would be absolutely
amazing.

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Because your boy needs some equipment, god
damn it.

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Yeah, getting all the Elgato stuff.

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But you don't even know if there's any
interest.

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You don't even know if people, if there's
a need, if there's a desire for it.

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And so this really, I mean, I didn't even
need to make that.

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I could have even done something even
smaller.

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I could have just said, hey, excuse me,
hey everyone, I'm going to make.

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a course about this.

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Here's the URL, go and check it out.

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And then on the URL, as soon as people hit
yes, I would like to think you could tell

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them, oh, well, actually, well, actually
beforehand, you could kind of describing

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position it as I am going to write this
course, here's what's going to be in it.

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If you are interested, press this button,
join the waiting list.

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And when it's ready, we will let you know.

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And that will give you a chance to gauge
the interest on the thing.

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All you've written is one.

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opt -in page or one landing page.

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You haven't written anything, you haven't
bought anything.

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But that will enable you to gauge the
interest before you've committed any large

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resources to it.

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So yeah.

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There you go.

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So you've, you've made it, you've reduced
the risk.

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You've shipped the, well, not the mean,
the same in the minimum you could have

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done, but like still small enough.

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Whereas we know for a fact that ain't me.

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Like I want to be where I want to be in
that space.

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Like the space you're in now trying to
move into an operating, whatever was

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talking about.

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I'm the, you know, I've got to perfect
this thing.

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I've got to make it the best it can be.

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It takes two years, get it out there and
then no one uses it.

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So.

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I know that's a mistake and a, a, you
know, that, and a trait that I have that

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I'm trying to shift.

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I remember Heather called me a
perfectionist like a couple of weeks ago

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and like, it's, it's a, it's a useful
trait in some spaces, but like, if you're

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trying to get stuff out there quickly, see
what sticks in the cheapest low effort

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way.

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Yeah, I need to get some new practices.

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So thank you, Vernon.

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Thank you, Heather.

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progress beats perfection, man.

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You've got to get it out there, get some
data and then figure out what's going on.

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Swag is coming.

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00:11:47,754 --> 00:11:48,454
Don't worry about that.

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The Vernon Richards show swag is

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like it.

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Right, what was next for you, Vern?

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What was next on your

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list?

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What was next on my, on my, I think, I
think I'm going to skip straight to, well,

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on Twitter, in fact, on all social media,
I call myself the tester from Leicester.

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Well, it turns out, ladies and gentlemen,
there are more.

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I'm not just the tester from Leicester.

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In fact, I am a tester from Leicester
because there was another tester from

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Leicester at the Pierscon 2024 and he goes
by the name of Jit, Jit, Kosai and listen,

234
00:12:26,979 --> 00:12:28,073
if you've not,

235
00:12:28,073 --> 00:12:35,243
ran into Jit online or in person at a
meetup or at a conference, something like

236
00:12:35,243 --> 00:12:35,633
that.

237
00:12:35,633 --> 00:12:36,493
You are missing out.

238
00:12:36,493 --> 00:12:37,433
You need to get involved.

239
00:12:37,433 --> 00:12:40,933
Like you need to go and check out his
newsletter, which I didn't have prepared.

240
00:12:40,933 --> 00:12:42,293
That's terrible.

241
00:12:42,393 --> 00:12:46,393
But definitely jump on LinkedIn, follow
Jit, connect with Jit.

242
00:12:46,393 --> 00:12:48,713
He writes an amazing newsletter.

243
00:12:48,873 --> 00:12:52,513
Every time he talks about anything to do
with software development, software

244
00:12:52,513 --> 00:12:56,329
quality, software testing, leadership,
it's...

245
00:12:56,329 --> 00:13:00,119
done in a really thoughtful, easy to
digest manner.

246
00:13:00,119 --> 00:13:01,479
He puts a lot of effort into it.

247
00:13:01,479 --> 00:13:03,869
His slides, good grief.

248
00:13:04,809 --> 00:13:10,329
The way he presents it, prezzy fiend,
prezzy fiend.

249
00:13:10,329 --> 00:13:18,849
But the thing I've got from his talk is
that psychological safety is not about

250
00:13:18,849 --> 00:13:22,369
creating environments where there is zero
challenge for people.

251
00:13:22,369 --> 00:13:24,209
That is not what it's about.

252
00:13:24,209 --> 00:13:25,781
What it is is about,

253
00:13:26,025 --> 00:13:34,805
having a place where people can learn and
grow and be challenged, but it isn't in a

254
00:13:34,805 --> 00:13:37,565
way that is threatening.

255
00:13:37,565 --> 00:13:41,075
I'm probably not explaining this as well
as Jit would explain it, but that was the

256
00:13:41,075 --> 00:13:42,164
key thing for me.

257
00:13:42,164 --> 00:13:45,705
And I was really glad that he explained
that and called it out.

258
00:13:45,705 --> 00:13:48,385
Cause sometimes people could say, oh, you
just want to save space.

259
00:13:48,385 --> 00:13:49,965
That means you don't want to debate
anything.

260
00:13:49,965 --> 00:13:53,145
It's like, no, it's about establishing.

261
00:13:53,225 --> 00:13:57,775
some ground rules and some trust so that
you know when you are challenged, it isn't

262
00:13:57,775 --> 00:13:59,005
about you.

263
00:13:59,005 --> 00:14:01,305
It isn't ad hominem.

264
00:14:01,305 --> 00:14:06,545
It's like people establish some ground
rules and create some space where

265
00:14:06,545 --> 00:14:08,685
challenge is welcome, growth is welcome.

266
00:14:08,685 --> 00:14:10,465
We can bring our whole selves.

267
00:14:10,465 --> 00:14:15,005
It doesn't feel risky to talk about some
aspects of yourself.

268
00:14:15,005 --> 00:14:16,907
And I thought it was fantastic talk.

269
00:14:18,141 --> 00:14:24,641
Yeah, I think that's like firstly Jits
also maybe he's from Leicester, but he's

270
00:14:24,641 --> 00:14:25,441
moved to Manchester.

271
00:14:25,441 --> 00:14:27,941
So, you know, he's clearly a smart guy as
well.

272
00:14:28,381 --> 00:14:36,781
So, but yeah, his, I feel, I feel
psychologically safe on this podcast.

273
00:14:36,781 --> 00:14:45,841
But yeah, his quality engineering
newsletter is quality engsubstapp .com.

274
00:14:45,841 --> 00:14:48,061
But again, we'll do the whole in the link.

275
00:14:48,061 --> 00:14:50,621
that we'll learn how to do.

276
00:14:50,941 --> 00:14:54,761
But yeah, that was a really good talk and
I've got a lot of time as you said, Fijit,

277
00:14:54,761 --> 00:15:00,181
and I think the takeaway for me was that
it's not just about saying you can do it.

278
00:15:00,181 --> 00:15:02,131
It's that this is a safe place.

279
00:15:02,131 --> 00:15:06,401
You can kick back or put your opinions or
whatever it is.

280
00:15:06,401 --> 00:15:08,041
Is it actually happening?

281
00:15:08,041 --> 00:15:12,661
So are you fostering a place that allows
that to happen, but then in a safe way?

282
00:15:12,781 --> 00:15:17,085
And also, I think you gave an example, I'm
trying to remember exactly, but.

283
00:15:17,085 --> 00:15:21,234
It was an example of like someone's not
said anything and then someone goes, Oh,

284
00:15:21,234 --> 00:15:22,745
then you're not said anything.

285
00:15:22,745 --> 00:15:23,725
Is that safe?

286
00:15:23,725 --> 00:15:25,055
I actually got nothing to say.

287
00:15:25,055 --> 00:15:27,675
And now I'm on the spot going, ah, what do
I say?

288
00:15:27,675 --> 00:15:30,295
And it's like, well, you can say whatever
you want.

289
00:15:30,295 --> 00:15:31,175
It's a safe space.

290
00:15:31,175 --> 00:15:32,765
It's like, I don't want to say anything.

291
00:15:32,765 --> 00:15:34,105
There's nothing I want to add.

292
00:15:34,105 --> 00:15:37,525
Um, but yeah, he really broke that talk
down well.

293
00:15:37,525 --> 00:15:41,315
So I think if you're interested in that
topic, um, give him a follow, I'm sure

294
00:15:41,315 --> 00:15:45,245
he's share slides or you might have other
written materials on it.

295
00:15:45,245 --> 00:15:46,301
Um, but yeah.

296
00:15:46,301 --> 00:15:50,131
Definitely, definitely a chat worth
following incredibly knowledgeable talks

297
00:15:50,131 --> 00:15:51,981
very concisely.

298
00:15:51,981 --> 00:15:55,711
Um, and also we learned on the way to the
social after the conference, didn't we,

299
00:15:55,711 --> 00:15:59,911
that he's a, he was the first one that
he's, he usually memorizes his talk, he

300
00:15:59,911 --> 00:16:00,361
said.

301
00:16:00,361 --> 00:16:07,141
Um, but because he was making such subtle
concise points, he went with, um, key

302
00:16:07,141 --> 00:16:10,701
cards, um, well, you know, and, uh,
whatever they're called their cards.

303
00:16:10,701 --> 00:16:14,129
And again, I love that he did that
because.

304
00:16:14,237 --> 00:16:18,317
It's like, you know, some people be like,
Oh, he's reading from his phone, like, oh,

305
00:16:18,317 --> 00:16:19,467
worst presenter ever.

306
00:16:19,467 --> 00:16:21,827
And it's like, well, there's a context for
everything, right?

307
00:16:21,827 --> 00:16:23,467
There's a reason people are doing that.

308
00:16:23,467 --> 00:16:27,557
And he did it because he was talking about
something very important that impacts us

309
00:16:27,557 --> 00:16:28,077
all.

310
00:16:28,077 --> 00:16:31,327
Even if your company doesn't talk about
it, it's still may or may not be

311
00:16:31,327 --> 00:16:32,177
happening.

312
00:16:32,237 --> 00:16:36,867
And I really, I really, yeah, I gave him
top, top, top rep, top props and credit

313
00:16:36,867 --> 00:16:38,229
for doing that.

314
00:16:38,697 --> 00:16:40,407
Yeah, shout out to you.

315
00:16:40,407 --> 00:16:42,125
We're fans over here, you know that.

316
00:16:42,125 --> 00:16:43,025
fans.

317
00:16:44,285 --> 00:16:50,075
Well, for me after that, well, it was
actually before that was a guy called Al

318
00:16:50,075 --> 00:16:56,905
Goodall, who I have spent quite a bit of
time with helping him with his talks with

319
00:16:56,905 --> 00:17:02,845
his public, not just speaking, just, you
know, general sharing and to see him do

320
00:17:02,845 --> 00:17:04,465
his first talk.

321
00:17:05,533 --> 00:17:06,473
was kind of cool.

322
00:17:06,473 --> 00:17:09,213
I just enjoyed like, just like, just
watching it.

323
00:17:09,213 --> 00:17:13,363
Um, and it was not that, you know, not
that I wouldn't have like posted about any

324
00:17:13,363 --> 00:17:18,633
other talks, but like I posted about his
on LinkedIn just because like I connected

325
00:17:18,633 --> 00:17:21,303
with it from the topic, but also him as a
person.

326
00:17:21,303 --> 00:17:25,193
And I was like, ah, so yeah, for people
that weren't there, I was talking about

327
00:17:25,193 --> 00:17:30,623
his journey into leadership and how he
stepped into this leadership role, but he

328
00:17:30,623 --> 00:17:32,093
was really open about it.

329
00:17:32,093 --> 00:17:33,979
He was very open about.

330
00:17:34,397 --> 00:17:38,677
the challenges that he faced, how it, for
him, it became all about the people.

331
00:17:38,677 --> 00:17:41,877
And he took, he took his eye off himself.

332
00:17:41,877 --> 00:17:46,577
Like he wasn't looking after his own
growth, his own health, his mental health

333
00:17:46,577 --> 00:17:47,017
as well.

334
00:17:47,017 --> 00:17:48,997
He was very open about that.

335
00:17:48,997 --> 00:17:53,347
It was, he suddenly became all about the
other people because I'm a leader now.

336
00:17:53,347 --> 00:17:54,847
Like it's all about my people.

337
00:17:54,847 --> 00:17:56,417
You know, I've got to look after them.

338
00:17:56,417 --> 00:17:58,447
And he was like, no, that's definitely not
the case.

339
00:17:58,447 --> 00:18:02,517
Like, yes, you do look after them, but you
can't look after them if you ain't looking

340
00:18:02,517 --> 00:18:03,815
after yourself.

341
00:18:03,837 --> 00:18:08,247
Um, and I think that was like kind of one
of the strongest things I took away from

342
00:18:08,247 --> 00:18:09,243
his talk.

343
00:18:11,209 --> 00:18:17,829
Yeah, I had a similar, I had a similar
feeling of like, I don't know, I was just

344
00:18:17,829 --> 00:18:22,609
happy to see him on stage presenting at
all.

345
00:18:22,749 --> 00:18:28,909
And it was, it was a really, it was a
really kind of inspiring talk in a way,

346
00:18:28,909 --> 00:18:34,169
because he, he didn't, as you say, he
didn't try and sugar coat the fact that

347
00:18:34,169 --> 00:18:37,209
he, you know, he made a few mistakes and
you know, he made peace with that.

348
00:18:37,209 --> 00:18:39,199
And he's like, look, the mistakes are
going to happen.

349
00:18:39,199 --> 00:18:40,827
That's completely normal.

350
00:18:41,139 --> 00:18:43,689
So I enjoyed his talk a lot.

351
00:18:43,689 --> 00:18:45,189
I didn't get a chance to talk to him
afterwards.

352
00:18:45,189 --> 00:18:51,729
I wanted to talk to him about some of the
specific points he was making just to

353
00:18:51,729 --> 00:18:58,429
really understand properly what he meant
by some of the things.

354
00:18:58,429 --> 00:18:59,889
But it was a great talk.

355
00:19:00,069 --> 00:19:03,609
I'm gutted that they weren't recorded.

356
00:19:05,509 --> 00:19:09,329
That's not a pop of you peers at all.

357
00:19:10,185 --> 00:19:11,417
It just would have been able to.

358
00:19:11,417 --> 00:19:13,127
it's a valid thing to bring up though.

359
00:19:13,127 --> 00:19:15,627
Like, cause you know, hopefully some of
them listening, like, you know, if the

360
00:19:15,627 --> 00:19:16,957
ticket, like what was the ticket?

361
00:19:16,957 --> 00:19:18,597
Was it 20 quid this year?

362
00:19:19,057 --> 00:19:19,637
20 quid.

363
00:19:19,637 --> 00:19:23,297
So maybe if it was 30 quid next year and
we get recordings, I'd happily justify

364
00:19:23,297 --> 00:19:23,657
that.

365
00:19:23,657 --> 00:19:25,977
That for me justifies that extra tenner.

366
00:19:25,977 --> 00:19:28,377
So, you know, I know they were going to
talk about how they're open with their

367
00:19:28,377 --> 00:19:29,257
prices and stuff.

368
00:19:29,257 --> 00:19:34,437
Like for me, I'd happily pay, you know,
that extra money to get the recordings.

369
00:19:34,437 --> 00:19:37,497
Not because I'm going to watch them, but
because I know I could.

370
00:19:37,497 --> 00:19:39,357
Um, if.

371
00:19:39,357 --> 00:19:41,437
you know, if I need to do that.

372
00:19:41,437 --> 00:19:46,407
Um, but yeah, I'll fantastic talk may
really great to see you up there.

373
00:19:46,407 --> 00:19:48,797
I hope you continue to do some more.

374
00:19:48,797 --> 00:19:54,747
And I think the final thing I took from
Al's, um, the talk was that he spoke about

375
00:19:54,747 --> 00:19:56,917
a lot about like learn, like trying to
learn.

376
00:19:56,917 --> 00:20:00,607
He was watching courses, reading articles,
he was reading books and he was like, yes,

377
00:20:00,607 --> 00:20:05,997
they can help you and prepare, but until
you actually do it and you start doing the

378
00:20:05,997 --> 00:20:06,755
job.

379
00:20:06,941 --> 00:20:10,761
Like it's, it was very different and he
was like, you know, I learned a lot more

380
00:20:10,761 --> 00:20:12,401
just trying to do it.

381
00:20:12,401 --> 00:20:16,231
Then I ever did trying to read these, you
know, books and everything in advance and

382
00:20:16,231 --> 00:20:17,561
take these courses.

383
00:20:17,561 --> 00:20:22,341
So I found that like, again, just a really
open and honest, you know, insight into

384
00:20:22,341 --> 00:20:23,801
his approach.

385
00:20:23,821 --> 00:20:27,881
Um, and yeah, he's yeah, you actually
smashed it Al.

386
00:20:27,881 --> 00:20:28,661
I'm really proud.

387
00:20:28,661 --> 00:20:31,641
I'd love to see you on another stage soon.

388
00:20:31,641 --> 00:20:32,450
Fingers crossed.

389
00:20:33,109 --> 00:20:34,809
I talk about another talk?

390
00:20:35,209 --> 00:20:37,609
Do we have to stop talking about PeersCon?

391
00:20:38,009 --> 00:20:39,449
Or can I talk about?

392
00:20:40,909 --> 00:20:42,129
Oh, good.

393
00:20:42,569 --> 00:20:43,629
Okay.

394
00:20:43,749 --> 00:20:50,569
Because the other talk that I liked, got a
lot of them, was Beth Clark's talk about

395
00:20:50,569 --> 00:20:54,169
being the glue on the team.

396
00:20:54,169 --> 00:20:57,653
And it was basically a talk about DevOps
and why...

397
00:20:57,653 --> 00:21:00,433
So Beth is a DevOps, is she DevOps
engineer?

398
00:21:00,433 --> 00:21:02,113
Is that what she calls herself?

399
00:21:02,833 --> 00:21:07,513
The DevOps engineer and her storytelling
ability.

400
00:21:07,773 --> 00:21:09,053
Bro, listen.

401
00:21:09,813 --> 00:21:13,113
And she did this, oh, she's a devil.

402
00:21:13,113 --> 00:21:20,393
Cause she, it's like she started, it's
like she did Star Wars episode four first.

403
00:21:21,133 --> 00:21:25,793
So she's like, oh, here's what we're doing
at the company that I'm at.

404
00:21:26,593 --> 00:21:27,541
So.

405
00:21:27,541 --> 00:21:34,181
She works for an oil and gas company,
right?

406
00:21:34,361 --> 00:21:38,221
So very, very serious stuff.

407
00:21:39,301 --> 00:21:42,251
But she started at, well, this is what we
do now.

408
00:21:42,251 --> 00:21:46,861
And she just described the context and
described all the cool practices that

409
00:21:46,861 --> 00:21:52,411
DevOps gives you and how they've helped
her organization and some of the things

410
00:21:52,411 --> 00:21:53,811
that she's done to instill that.

411
00:21:53,811 --> 00:21:56,663
But what she didn't talk about was how she
got from

412
00:21:56,917 --> 00:21:59,577
where they were when they arrived to now.

413
00:21:59,577 --> 00:22:02,387
So I was like, please, could you do that
talk next?

414
00:22:02,387 --> 00:22:04,177
Because I would like to know how you did
that.

415
00:22:04,177 --> 00:22:07,537
But the talk that she did at PeersCon was
absolutely brilliant.

416
00:22:07,537 --> 00:22:15,107
And why I liked it is because it talks
about glue work, which is a topic I'm fond

417
00:22:15,107 --> 00:22:15,977
of.

418
00:22:15,977 --> 00:22:23,897
But also it really distilled how I felt
when I first heard about DevOps, which I

419
00:22:23,897 --> 00:22:25,057
was like, oh, this is awesome.

420
00:22:25,057 --> 00:22:26,411
This is all about testing.

421
00:22:26,805 --> 00:22:30,875
This is there's there's no stress or drama
or, you know, fear here whatsoever.

422
00:22:30,875 --> 00:22:35,615
And I know over the years, you know, there
have been constant, you know, different

423
00:22:35,615 --> 00:22:39,465
accusations or moments where it's like,
oh, testers, you're all in the shit now.

424
00:22:39,465 --> 00:22:42,705
And I think.

425
00:22:43,605 --> 00:22:43,979
They are.

426
00:22:43,979 --> 00:22:47,789
seen recently about, um, like there's
what's the one where you go, is this your

427
00:22:47,789 --> 00:22:48,709
first time?

428
00:22:48,709 --> 00:22:54,579
Uh, like all these memes now, like
developers are like, Oh, Devlin's coming

429
00:22:54,579 --> 00:22:55,489
from our jobs.

430
00:22:55,489 --> 00:22:56,751
Like, Oh, yeah.

431
00:22:56,751 --> 00:22:58,361
get that in the show notes.

432
00:22:58,781 --> 00:23:03,121
I thought it was a really good talk
because it really explained why, you know,

433
00:23:03,121 --> 00:23:05,011
testers DevOps is our friend.

434
00:23:05,011 --> 00:23:05,951
It's all about testing.

435
00:23:05,951 --> 00:23:06,701
We should embrace it.

436
00:23:06,701 --> 00:23:08,741
Here's how it makes our lives easier.

437
00:23:08,741 --> 00:23:13,201
So yeah, I thought it was a great tool and
I'm hoping for the prequel talk.

438
00:23:13,673 --> 00:23:17,913
Yeah, I was, I was going to say like, it
was an absolute fantastic delivery.

439
00:23:17,913 --> 00:23:20,113
Um, very, it was humorous.

440
00:23:20,113 --> 00:23:22,013
It was just, yeah, it was very chill.

441
00:23:22,013 --> 00:23:28,403
And, but yeah, that topic of like glue
work and yeah, it's like, you always

442
00:23:28,403 --> 00:23:32,463
might, I know that topic was specifically
about DevOps, but it always also makes me

443
00:23:32,463 --> 00:23:37,053
think about the shift from tester to QE
and like, you're just doing a little bit

444
00:23:37,053 --> 00:23:37,803
more of that glue

445
00:23:38,140 --> 00:23:39,160
Here's the thing.

446
00:23:39,160 --> 00:23:45,110
So my understanding of glue work, my
favourite thing about glue work as a

447
00:23:45,110 --> 00:23:50,250
concept, and I learnt this by watching and
re -watching and re -watching and re

448
00:23:50,250 --> 00:23:57,860
-watching again, Tanya Riley's talk about
glue work is that it's at its core, it is

449
00:23:57,860 --> 00:23:59,480
technical leadership.

450
00:24:00,560 --> 00:24:06,164
And so what Beth was talking about was
going into a situation where...

451
00:24:06,972 --> 00:24:10,782
She was a single DevOps engineer, which I
know is a little bit of an oxymoron.

452
00:24:10,782 --> 00:24:11,452
I get that.

453
00:24:11,452 --> 00:24:12,622
Let's put that to one side.

454
00:24:12,622 --> 00:24:14,292
You know what I mean?

455
00:24:14,911 --> 00:24:16,382
She's gone into this team.

456
00:24:16,382 --> 00:24:18,972
She's the youngest person on that team.

457
00:24:18,972 --> 00:24:22,872
So all the engineers have worked at that
company for a long time.

458
00:24:23,212 --> 00:24:27,602
And the domain is something that they've
been in for a long time.

459
00:24:27,602 --> 00:24:31,052
I don't think Beth had been in that domain
before.

460
00:24:31,432 --> 00:24:37,234
And yet she was able to lead the
transformation from

461
00:24:37,980 --> 00:24:42,500
we do not collaborate, we do not use
tools, we do not know what the hell we're

462
00:24:42,500 --> 00:24:46,690
building from one minute to the next to
now they're collaborating, they're using

463
00:24:46,690 --> 00:24:48,800
tools, they're using data.

464
00:24:49,760 --> 00:24:52,540
So I think it's technical leadership.

465
00:24:53,160 --> 00:24:59,890
The way I describe glue work is the kind
of work that nobody officially owns, but

466
00:24:59,890 --> 00:25:03,450
if it doesn't, if those things don't
happen, whatever you're working on is

467
00:25:03,450 --> 00:25:04,520
gonna fail.

468
00:25:04,520 --> 00:25:05,860
It's going to fail.

469
00:25:05,860 --> 00:25:07,804
Like it's not, it's...

470
00:25:07,804 --> 00:25:09,454
There's no ifs, ands, or what's about it.

471
00:25:09,454 --> 00:25:11,584
It's not going to work.

472
00:25:11,824 --> 00:25:14,228
And so if you think about it...

473
00:25:15,964 --> 00:25:20,974
You know, it could be, what are the
examples that I saw in the, okay.

474
00:25:20,974 --> 00:25:25,444
So one of them is someone in the
organisation is having a really difficult

475
00:25:25,444 --> 00:25:28,474
conversation with a bunch of other people
from the organisation, which means that

476
00:25:28,474 --> 00:25:31,124
they can't, they don't know what to build.

477
00:25:31,204 --> 00:25:34,884
So if you can go in there, if you spot
that and go in there, facilitate that,

478
00:25:34,884 --> 00:25:35,864
awesome.

479
00:25:35,884 --> 00:25:41,438
The problem is if you're, if you've been
positioned as the tester,

480
00:25:42,812 --> 00:25:46,112
quite often people's first reaction is,
what are you doing here, Tester?

481
00:25:46,112 --> 00:25:50,622
Get over there and interact with the
product, leave this stuff to us or, you

482
00:25:50,622 --> 00:25:51,352
know, people.

483
00:25:51,352 --> 00:25:54,992
But if you just change the job title from
Tester to engineering manager, no one's

484
00:25:54,992 --> 00:25:56,272
asking those questions.

485
00:25:56,952 --> 00:25:58,412
Absolutely no one.

486
00:25:58,672 --> 00:26:05,012
And so if you get positioned as a
technical leader, which Beth clearly is,

487
00:26:05,092 --> 00:26:06,312
no one's asking you any questions.

488
00:26:06,312 --> 00:26:10,352
She got positioned like beautifully, well,

489
00:26:11,174 --> 00:26:12,884
All I can imagine is listening to the
talk.

490
00:26:12,884 --> 00:26:17,854
She got positioned absolutely beautifully
and then she just went to work and smashed

491
00:26:17,854 --> 00:26:18,744
it.

492
00:26:18,904 --> 00:26:21,984
So yeah, if you get a chance to hear that
talk from Beth, highly recommend.

493
00:26:21,984 --> 00:26:26,904
And Beth, if this podcast crosses your
path, please create the prequel talk,

494
00:26:26,904 --> 00:26:31,644
because I would like to know how you even
went from step zero to step PeersCon.

495
00:26:31,644 --> 00:26:32,864
That would be awesome.

496
00:26:34,672 --> 00:26:35,422
There you go.

497
00:26:35,422 --> 00:26:36,812
There's the request.

498
00:26:36,812 --> 00:26:37,332
All right.

499
00:26:37,332 --> 00:26:43,912
So I think the other talk, the other
keynote was for Leigh Rathbone.

500
00:26:45,352 --> 00:26:47,052
And Leigh Rathbone.

501
00:26:47,052 --> 00:26:49,422
So that guy brought some energy on.

502
00:26:49,422 --> 00:26:52,332
And I learned a few things about Leigh.

503
00:26:52,732 --> 00:26:58,272
He was talking about the, let me find the
right title just so I get this right.

504
00:26:58,752 --> 00:27:00,012
Where are we Mr.

505
00:27:00,012 --> 00:27:00,732
Rathbone here?

506
00:27:00,732 --> 00:27:03,532
The history of testing and why it's
important.

507
00:27:04,400 --> 00:27:05,940
shaping the future.

508
00:27:06,800 --> 00:27:11,010
And number one, I've learned that I should
never give Leigh Rathbone anything of any

509
00:27:11,010 --> 00:27:15,840
value in any...

510
00:27:17,340 --> 00:27:22,680
We learned that Leigh likes to steal
things from his employers, especially

511
00:27:22,680 --> 00:27:24,040
mobile phones.

512
00:27:24,920 --> 00:27:26,470
But yeah, we have no evidence for this.

513
00:27:26,470 --> 00:27:27,916
This is pure hearsay, right?

514
00:27:27,916 --> 00:27:32,556
going to say it's probably a good job that
that talk was not recorded, my God.

515
00:27:32,711 --> 00:27:37,781
but there was one thing that came up for
me, which made me, I was nodding my head

516
00:27:37,781 --> 00:27:38,361
for most of it.

517
00:27:38,361 --> 00:27:39,591
I was like, yep, yep, yep.

518
00:27:39,591 --> 00:27:40,751
Definitely agree with that.

519
00:27:40,751 --> 00:27:46,301
But then he was talking about, like
debates on LinkedIn that he reckons

520
00:27:46,301 --> 00:27:49,791
damaged some of the testing graph.

521
00:27:49,791 --> 00:27:53,951
We didn't name names, but we all, maybe
I'm not saying everyone does know

522
00:27:53,951 --> 00:27:54,791
listening to this, right?

523
00:27:54,791 --> 00:27:57,631
There's a couple of thought leaders.

524
00:27:58,251 --> 00:28:04,771
to think of a good title who have very
strong opinions on terminology, semantics,

525
00:28:04,771 --> 00:28:06,981
what testing is, blah, blah, blah, right?

526
00:28:06,981 --> 00:28:15,131
And they're very, yeah, let's say direct
and unpleasant on social sometimes.

527
00:28:15,131 --> 00:28:19,761
And he was saying how those debates
basically were being seen by non -testing

528
00:28:19,761 --> 00:28:20,431
people.

529
00:28:20,431 --> 00:28:24,871
They were being viewed by engineers and
engineering managers and leaders.

530
00:28:24,871 --> 00:28:27,723
And he believes that that had a negative
impact.

531
00:28:27,723 --> 00:28:32,103
on the view of testing and QE and QA.

532
00:28:32,663 --> 00:28:36,703
Um, so yeah, I'm not, I, I, I haven't seen
it.

533
00:28:36,703 --> 00:28:37,953
I think that's why I was listening to it.

534
00:28:37,953 --> 00:28:39,563
I was going, yes, I saw the arguments.

535
00:28:39,563 --> 00:28:41,803
Yes, I saw the debates, probably involved
in some of them.

536
00:28:41,803 --> 00:28:45,263
I can't remember anymore, but yeah,
probably.

537
00:28:45,263 --> 00:28:50,663
But then it was like, I never, I never for
a moment thought, I wonder what anyone

538
00:28:50,663 --> 00:28:52,823
else outside of this is thinking.

539
00:28:52,823 --> 00:28:56,075
Cause I was in it thinking I'm going to
learn some at here or I'm going to.

540
00:28:56,075 --> 00:28:59,855
I'm going to shape the way this is, or I'm
going to, you know, voice my opinions or

541
00:28:59,855 --> 00:29:00,395
whatever.

542
00:29:00,395 --> 00:29:04,645
I wasn't thinking anyone looking in and it
gave me a really, made me pause for a

543
00:29:04,645 --> 00:29:06,055
moment and think.

544
00:29:06,355 --> 00:29:11,305
Whenever I post or start topics on socials
or whatever, it's always like, I think I'm

545
00:29:11,305 --> 00:29:16,915
just talking to other QEs and testers, but
I know my audience is not just QEs and

546
00:29:16,915 --> 00:29:21,415
testers and it's, it's now starting to
realize that, Oh, actually, you know what?

547
00:29:21,415 --> 00:29:24,145
Maybe there is another angles we should be
considering

548
00:29:24,734 --> 00:29:33,254
I'm just, while you were talking, you
reminded me of a post that I saw this

549
00:29:33,254 --> 00:29:35,807
morning on LinkedIn.

550
00:29:35,807 --> 00:29:36,527
Bam.

551
00:29:37,027 --> 00:29:42,187
Yeah, so it was another topic.

552
00:29:42,447 --> 00:29:46,567
So I think the topic, if I remember
rightly, if I'm wrong, which, but the

553
00:29:46,567 --> 00:29:51,727
topic that Leigh was referring to was
testing and checking.

554
00:29:54,687 --> 00:29:57,451
Yeah, so, and I know that is really.

555
00:29:57,451 --> 00:29:59,911
polarizing for some people.

556
00:29:59,911 --> 00:30:07,871
And I know that folks in the context
driven testing community like to talk

557
00:30:07,871 --> 00:30:08,431
about this topic.

558
00:30:08,431 --> 00:30:13,500
I consider myself to be part of that
community and I find there is utility in

559
00:30:13,500 --> 00:30:17,541
that distinction, but some people find it
hideously irritating and annoying and

560
00:30:17,541 --> 00:30:18,411
without value.

561
00:30:18,411 --> 00:30:21,541
And there was another post that Caleb
made.

562
00:30:21,541 --> 00:30:23,765
It looks like it was made a few days ago.

563
00:30:24,299 --> 00:30:29,199
and it's about mindset and it's about this
builder mindset and the testing mindset.

564
00:30:30,039 --> 00:30:34,869
And I thought that was another polarizing
conversation, but in the, I must remember

565
00:30:34,869 --> 00:30:39,369
to put that in the show notes as well,
Rich, but I really liked the conversation

566
00:30:39,369 --> 00:30:43,399
that happened in the comments beneath that
post.

567
00:30:43,459 --> 00:30:48,949
It's not to say that it wasn't spicy, you
know, going back to Jit's earlier point, I

568
00:30:48,949 --> 00:30:51,371
think it just, it wasn't the...

569
00:30:51,371 --> 00:30:53,031
you couldn't disagree firmly.

570
00:30:53,031 --> 00:30:53,771
It was good.

571
00:30:53,771 --> 00:30:56,701
People came and brought their different
opinions.

572
00:30:58,731 --> 00:31:01,591
And I wish that all debates could be like
that.

573
00:31:01,591 --> 00:31:04,591
I wish all disagreements could be like
that.

574
00:31:04,591 --> 00:31:06,811
But sadly, that is not the case.

575
00:31:06,811 --> 00:31:09,191
I will say, I think Leigh had a point.

576
00:31:09,191 --> 00:31:14,521
I think in some parts of the software
development community, the broader one, I

577
00:31:14,521 --> 00:31:20,161
think those conversations did, if you
pardon my French, fuck things up for

578
00:31:20,161 --> 00:31:23,307
testers, I think, because of the way it
was.

579
00:31:23,307 --> 00:31:27,817
It was much more the nature of the debate,
it felt like, more than the actual topic

580
00:31:27,817 --> 00:31:28,267
itself.

581
00:31:28,267 --> 00:31:31,007
I mean, the topic itself was problematic
for people.

582
00:31:31,027 --> 00:31:37,727
But on top of that, it was the way that
people debated it that seemed to be a

583
00:31:37,727 --> 00:31:38,607
problem as well.

584
00:31:38,607 --> 00:31:46,677
I spoke to, I won't name names, but I
spoke to somebody who is not a tester, but

585
00:31:46,677 --> 00:31:51,007
loves testers and testing and writes and
talks about it all the time.

586
00:31:51,007 --> 00:31:51,939
And...

587
00:31:52,811 --> 00:31:58,611
He, you know, reading between the lines of
what he said, he was like, yeah, really,

588
00:31:58,611 --> 00:32:00,231
that was not great.

589
00:32:00,231 --> 00:32:04,643
So, you know, how you feel about that is
how you feel about that, you know.

590
00:32:05,343 --> 00:32:12,433
And I think there's a fascinating space in
it that is, you know, it's not the right

591
00:32:12,433 --> 00:32:15,343
medium for some of those things to happen.

592
00:32:16,223 --> 00:32:23,623
And I think, I don't even like the word
debate, but I know what you mean though,

593
00:32:23,623 --> 00:32:28,803
like those conversations were viewed by
other people and it just made us look like

594
00:32:28,803 --> 00:32:29,593
a bunch of idiots.

595
00:32:29,593 --> 00:32:31,173
I think that's what Leigh said, you know
what mean?

596
00:32:31,173 --> 00:32:32,959
Like we're just bickering and arguing.

597
00:32:32,959 --> 00:32:35,089
and not actually progressing the craft,
right?

598
00:32:35,089 --> 00:32:39,559
You know, there is subtle pieces of
information in some of those

599
00:32:39,559 --> 00:32:44,539
conversations, but they just look
unpleasant, like the way those wings are.

600
00:32:44,539 --> 00:32:51,259
And like, you know, the people in those
conversations, yeah, I don't engage on

601
00:32:51,259 --> 00:32:54,859
their posts anymore, like, because I just
know what they turn into.

602
00:32:56,419 --> 00:33:00,611
But yeah, it is, it's, okay.

603
00:33:00,611 --> 00:33:02,869
just avoid completely.

604
00:33:02,975 --> 00:33:03,785
Yeah, yeah, yeah.

605
00:33:03,785 --> 00:33:06,305
So if I see, if I see a, I'll name names.

606
00:33:06,305 --> 00:33:10,495
If I see a Fred with James back in it, I
don't engage.

607
00:33:11,335 --> 00:33:18,235
I don't engage because number one, I value
his insights into the testing, but it's

608
00:33:18,235 --> 00:33:20,736
not someone I want to have a conversation
with.

609
00:33:20,846 --> 00:33:23,286
It's just more from an energy point of
view, to be honest with you.

610
00:33:23,286 --> 00:33:28,116
Like I'm not, if I'm in a space where I
want to do that, I'd rather talk to James

611
00:33:28,116 --> 00:33:32,086
directly or perhaps go to a peer workshop
or something like that.

612
00:33:32,086 --> 00:33:38,266
I don't feel like LinkedIn is going to be
a beneficial place for me to start having

613
00:33:38,266 --> 00:33:39,666
debates.

614
00:33:39,666 --> 00:33:42,596
There is opportunity, there is cases like
recently where I spoke about the

615
00:33:42,596 --> 00:33:46,586
automation and testing course and that,
you I'll speak up if I think, if I'm very

616
00:33:46,586 --> 00:33:48,266
strongly about it, I'll speak up.

617
00:33:48,266 --> 00:33:50,742
But if it's just another case of me, you
know,

618
00:33:50,990 --> 00:33:54,950
picking on one of the four fine details
that's been brought up and going, oh, you

619
00:33:54,950 --> 00:33:56,050
know, I disagree with that one.

620
00:33:56,050 --> 00:33:58,700
Like, you know, I don't see the value in
that now.

621
00:33:58,700 --> 00:34:04,220
Like I'd actually feel that I probably get
more value by perhaps making my own thread

622
00:34:04,220 --> 00:34:08,750
about that or starting a blog post about
that, or maybe chatting to you on here

623
00:34:08,750 --> 00:34:09,610
about that.

624
00:34:09,610 --> 00:34:15,130
Um, but I don't feel that that those
LinkedIn comments is the best place to be.

625
00:34:15,130 --> 00:34:16,630
I'll go to a forum, right?

626
00:34:16,630 --> 00:34:20,078
Go to, go to a better medium basically to
have.

627
00:34:20,078 --> 00:34:22,273
those kinds of in -depth conversations.

628
00:34:22,974 --> 00:34:24,614
That makes sense.

629
00:34:25,074 --> 00:34:27,023
Yeah, that makes a ton of sense actually.

630
00:34:27,023 --> 00:34:28,134
And I love how you put that.

631
00:34:28,134 --> 00:34:32,814
It's like, I've got to save my energy for,
there's better uses of my energy right now

632
00:34:32,814 --> 00:34:34,974
than rowing on LinkedIn with people.

633
00:34:35,734 --> 00:34:38,734
I think that's an undefeatable argument.

634
00:34:38,734 --> 00:34:42,134
To be honest, if you're just like, look,
I'm just not interested in that.

635
00:34:42,134 --> 00:34:42,954
Sorry.

636
00:34:42,954 --> 00:34:43,854
What are you going to do?

637
00:34:43,854 --> 00:34:48,544
What I would say is it's kind of related
to what we were saying about JIT and

638
00:34:48,544 --> 00:34:50,332
psychological safety, I think.

639
00:34:50,528 --> 00:34:53,560
or maybe a different way to put it is.

640
00:34:55,926 --> 00:35:00,566
what psychologically say for me is not
psychologically safe for the next person.

641
00:35:00,746 --> 00:35:06,416
And I think the problem with these debates
on the internet or one of the problems is

642
00:35:06,416 --> 00:35:11,946
the rules of engagement are not
necessarily discussed ahead of time.

643
00:35:12,686 --> 00:35:13,006
Right?

644
00:35:13,006 --> 00:35:17,356
So it's like, oh, some people think
because you put the post in a public

645
00:35:17,356 --> 00:35:21,766
forum, I can say anything I like about
that thing.

646
00:35:22,166 --> 00:35:24,556
And some people don't want to hear
anything.

647
00:35:24,556 --> 00:35:25,978
They just want to

648
00:35:26,294 --> 00:35:28,594
speak and not be challenged.

649
00:35:28,734 --> 00:35:31,874
And then there's all the spectrum in
between that.

650
00:35:32,094 --> 00:35:36,254
But no one has really explicitly said,
here are my rules for engagement.

651
00:35:36,274 --> 00:35:39,314
When I post on LinkedIn, here's what I
want you to do.

652
00:35:39,594 --> 00:35:42,474
Imagine if you had that preamble on every
single post.

653
00:35:42,474 --> 00:35:46,614
Before we go any further, this is the
rules of engagement.

654
00:35:46,754 --> 00:35:48,254
It'd just be hideous.

655
00:35:48,254 --> 00:35:48,902
So.

656
00:35:49,258 --> 00:35:53,938
But I, it would be hideous, but I also
think that it's about picking the right

657
00:35:53,938 --> 00:35:54,878
medium.

658
00:35:54,878 --> 00:35:58,958
Like, not saying it's a free throw when
you do that on LinkedIn, and it probably

659
00:35:58,958 --> 00:36:03,278
shouldn't be, like people should be a bit
more respectful sometimes, but you are

660
00:36:03,278 --> 00:36:06,338
opening yourself up for that because you
put it on LinkedIn.

661
00:36:06,358 --> 00:36:10,278
Like if you did it on maybe on a, on a
community forum that has a code of conduct

662
00:36:10,278 --> 00:36:16,098
or some kind of rules in place, like you
said, like the rules aren't defined for

663
00:36:16,098 --> 00:36:16,458
LinkedIn.

664
00:36:16,458 --> 00:36:17,838
There is no rules, right?

665
00:36:17,838 --> 00:36:18,890
It's like.

666
00:36:18,890 --> 00:36:24,120
The same for like, you know, Twitter or
whatever, or you post it and you turn the

667
00:36:24,120 --> 00:36:25,130
comments off.

668
00:36:25,130 --> 00:36:26,870
You know, like people do that on their
YouTube videos.

669
00:36:26,870 --> 00:36:31,070
I've seen people turn comments off, or
perhaps you post it on your blog instead

670
00:36:31,070 --> 00:36:34,290
and turn, turn the comments off.

671
00:36:34,290 --> 00:36:38,410
So I think sometimes it's a case of, if
you just want to make a point.

672
00:36:38,410 --> 00:36:39,870
There's you can do that.

673
00:36:39,870 --> 00:36:42,950
If you want to engage, that's why I, when
I mentioned about the texts that you put

674
00:36:42,950 --> 00:36:47,760
in it, you can frame your texts to invite
that conversation in the manner that you

675
00:36:47,760 --> 00:36:48,786
want it.

676
00:36:48,906 --> 00:36:53,226
Or you can write your post in a way that,
and I obviously said this when people do

677
00:36:53,226 --> 00:36:55,176
public speaking for the first time, right?

678
00:36:55,176 --> 00:37:00,396
If you, if you want to have a great, a
nice, not nice, but like an easier time

679
00:37:00,396 --> 00:37:03,146
with your first talk, talk about your
experiences.

680
00:37:03,146 --> 00:37:05,386
Cause no one can tell you that you're
wrong.

681
00:37:05,606 --> 00:37:10,836
So if you want to frame a conversation
around, like you believe that checking is

682
00:37:10,836 --> 00:37:11,666
this right.

683
00:37:11,666 --> 00:37:14,666
You can talk about it from your
experiences and then no one can really

684
00:37:14,666 --> 00:37:15,386
criticize you.

685
00:37:15,386 --> 00:37:17,226
Whereas if you write a post that says.

686
00:37:17,226 --> 00:37:19,246
All automated testing is checking.

687
00:37:19,246 --> 00:37:21,546
It's got nothing to do with testing
whatsoever.

688
00:37:22,206 --> 00:37:23,386
Full stop.

689
00:37:24,806 --> 00:37:26,066
Yeah, that's it, right?

690
00:37:26,066 --> 00:37:27,236
You've offered no argument.

691
00:37:27,236 --> 00:37:28,566
You've offered no justification.

692
00:37:28,566 --> 00:37:29,386
You've not done anything.

693
00:37:29,386 --> 00:37:31,376
I think that's what tends to happen
sometimes.

694
00:37:31,376 --> 00:37:36,566
We don't see enough of the, the reasons
for posting and the shaping it in a way

695
00:37:36,566 --> 00:37:40,056
that's either going to invite conversation
and then you get to define the rules or

696
00:37:40,056 --> 00:37:44,406
you should, in my opinion, at least
hinder, hint at some of what you're

697
00:37:44,406 --> 00:37:45,526
looking for.

698
00:37:45,606 --> 00:37:47,114
Um, or.

699
00:37:47,114 --> 00:37:50,794
you write it in a way that's just, you
know, you're basically saying, come at me.

700
00:37:50,794 --> 00:37:51,844
And sometimes that's what you want.

701
00:37:51,844 --> 00:37:52,714
I've done that.

702
00:37:52,714 --> 00:37:55,564
I've written stuff and gone, come on, just
come at me.

703
00:37:55,564 --> 00:37:56,874
Come on, let's do it.

704
00:37:56,874 --> 00:37:57,538
Like.

705
00:37:57,628 --> 00:37:59,210
Come on then mate!

706
00:37:59,210 --> 00:37:59,830
Yeah.

707
00:37:59,830 --> 00:38:03,390
And sometimes though, that's a great topic
of finding out information.

708
00:38:03,390 --> 00:38:06,130
Like I've done that in the past when I
want to learn about a topic.

709
00:38:06,130 --> 00:38:09,800
You know, if I don't know a lot about a
topic, you can use social media to be

710
00:38:09,800 --> 00:38:12,450
like, you know, all testing is checking.

711
00:38:12,450 --> 00:38:14,760
Um, that's what I, that, you know, that's
it.

712
00:38:14,760 --> 00:38:16,890
And then someone will post saying,
actually, I disagree.

713
00:38:16,890 --> 00:38:19,820
I think it's this and you go, Ooh, thank
you for that blog post or whatever.

714
00:38:19,820 --> 00:38:20,030
Right.

715
00:38:20,030 --> 00:38:24,090
You, you can, you can shape it and you can
manipulate social media to help you with

716
00:38:24,090 --> 00:38:25,570
whatever you're trying to do.

717
00:38:25,570 --> 00:38:27,510
But for me, I would rather.

718
00:38:27,563 --> 00:38:31,503
I could frame that differently and to
avoid this nasty debate, I could be like,

719
00:38:31,503 --> 00:38:33,843
I don't know a lot about topic A.

720
00:38:33,843 --> 00:38:35,563
I'm keen to learn about topic A.

721
00:38:35,563 --> 00:38:39,883
My current thoughts on topic A are this,
help me.

722
00:38:40,203 --> 00:38:40,783
Right?

723
00:38:40,783 --> 00:38:42,403
Now no one wants to go at me.

724
00:38:42,403 --> 00:38:43,862
No one's going to like come at me now.

725
00:38:43,862 --> 00:38:48,823
If they do come at me, they're going to do
it in a, in a friendly, engaging manner,

726
00:38:48,823 --> 00:38:51,863
as opposed to, there'll still be people of
course.

727
00:38:51,863 --> 00:38:52,054
Yeah.

728
00:38:52,054 --> 00:38:55,804
There'll be still potential for rowing in
the comments because person A will come

729
00:38:55,804 --> 00:38:57,744
and say, hey, Rich, here's what you need
to learn about this topic.

730
00:38:57,744 --> 00:39:00,134
And a person B will say, that is
absolutely incorrect.

731
00:39:00,134 --> 00:39:01,934
No, you're setting them up for failure.

732
00:39:01,934 --> 00:39:02,754
This is what you need.

733
00:39:02,754 --> 00:39:05,834
So, but I like the way you phrase that was
very nice.

734
00:39:05,834 --> 00:39:10,774
What I always go back to as ever, because
it's me, is coaching.

735
00:39:11,354 --> 00:39:15,824
And what I find frustrating on both sides
or all sides or however many people

736
00:39:15,824 --> 00:39:19,454
involved is there's quite often a lack of
curiosity.

737
00:39:19,454 --> 00:39:20,876
I'd find that.

738
00:39:21,694 --> 00:39:22,794
Incredible.

739
00:39:22,794 --> 00:39:25,454
And I was listening to an episode.

740
00:39:25,454 --> 00:39:27,634
I'm going to be talking about this for
years.

741
00:39:27,714 --> 00:39:31,394
So Adam Grant was on the diversity a
couple of weeks.

742
00:39:32,254 --> 00:39:34,414
That episode was mega for me, man.

743
00:39:34,414 --> 00:39:36,774
So he talked.

744
00:39:36,774 --> 00:39:39,424
There were a couple of concepts on there
that he talked about that I'm trying to

745
00:39:39,424 --> 00:39:40,294
dig into a bit more.

746
00:39:40,294 --> 00:39:42,574
One of them was.

747
00:39:43,894 --> 00:39:50,454
People talk either like, oh, I'm going to
get it wrong, a politician.

748
00:39:51,286 --> 00:39:52,630
A priest.

749
00:39:54,324 --> 00:39:55,471
What's the other one?

750
00:39:55,761 --> 00:39:58,511
A preacher, a prosecutor, or a politician.

751
00:39:58,511 --> 00:40:04,701
So if you're in preacher mode, so these
are the three modes that people spend too

752
00:40:04,701 --> 00:40:07,111
much time talking and thinking like.

753
00:40:07,335 --> 00:40:09,045
Oh, I think there's four, mate, there's
four.

754
00:40:09,045 --> 00:40:10,545
I just had a quick Google.

755
00:40:10,545 --> 00:40:14,015
Well, there's preacher, which is when
you're proselytizing your own ideas, just

756
00:40:14,015 --> 00:40:17,275
like preaching and just sharing, this is
the only way.

757
00:40:17,275 --> 00:40:21,115
And then there's a prosecutor where you're
like, you are wrong and your idea is

758
00:40:21,115 --> 00:40:22,095
trash.

759
00:40:22,095 --> 00:40:26,985
And then the other one is a politician,
which is, well, I'm not going to answer

760
00:40:26,985 --> 00:40:30,661
the question straightly and I'm only going
to speak to you if you agree with me.

761
00:40:33,191 --> 00:40:34,431
Uhhh...

762
00:40:34,623 --> 00:40:36,865
and so the way, what, what.

763
00:40:36,865 --> 00:40:38,655
more, there's the scientist.

764
00:40:38,931 --> 00:40:40,811
Well, this is, mate, spoilers, bro.

765
00:40:40,811 --> 00:40:41,371
What are you doing?

766
00:40:41,371 --> 00:40:42,721
Like, we did.

767
00:40:42,721 --> 00:40:43,491
did.

768
00:40:44,431 --> 00:40:45,571
No, you don't have to.

769
00:40:45,571 --> 00:40:51,671
But no, so the way to avoid that is to
think like a scientist.

770
00:40:51,671 --> 00:40:57,831
And what that really means is that you
don't let your ideas become your identity.

771
00:40:58,591 --> 00:41:03,291
And so there are two ways where you can
avoid that.

772
00:41:03,291 --> 00:41:04,177
So one.

773
00:41:05,105 --> 00:41:06,675
at least according to Adam that is.

774
00:41:06,675 --> 00:41:11,019
So what Adam talks about is you can
either...

775
00:41:13,875 --> 00:41:19,215
think that beliefs are important or values
are important.

776
00:41:19,955 --> 00:41:25,015
Or you can either like base your identity
in beliefs or values and beliefs are

777
00:41:25,015 --> 00:41:29,755
things that you think are true and values
are things that you think are important.

778
00:41:29,935 --> 00:41:31,105
And why is that important?

779
00:41:31,105 --> 00:41:32,395
See what I did there.

780
00:41:32,475 --> 00:41:40,155
That's important because, that's important
because if I base my identity in things

781
00:41:40,155 --> 00:41:43,123
that I think are true, if someone tells me
that I'm wrong,

782
00:41:43,123 --> 00:41:44,463
That's a problem.

783
00:41:44,643 --> 00:41:46,043
That's a major problem.

784
00:41:46,043 --> 00:41:48,823
Like you are directly attacking my
identity.

785
00:41:48,823 --> 00:41:54,703
Whereas if my identity is based in things
that I think are important, if you tell me

786
00:41:54,703 --> 00:42:01,813
that I'm wrong, I'm like, oh, I need to
know that because, you know, my goal is

787
00:42:01,813 --> 00:42:02,703
not to be right.

788
00:42:02,703 --> 00:42:05,343
My goal is to live up to my values.

789
00:42:05,443 --> 00:42:09,123
And so if I can do that in a better way, I
need to know when I'm wrong.

790
00:42:09,123 --> 00:42:11,583
And so you're not threatened by being
wrong.

791
00:42:11,583 --> 00:42:12,637
And so,

792
00:42:13,171 --> 00:42:18,491
When I look at some of the conversations
that happen online and in person, it's too

793
00:42:18,491 --> 00:42:22,411
many people are trying to be right instead
of trying to get right.

794
00:42:22,411 --> 00:42:28,041
That's the way I have a saying or I have a
belief, which is I prefer getting right

795
00:42:28,041 --> 00:42:29,811
instead of being right.

796
00:42:29,951 --> 00:42:31,811
Like I want to get right.

797
00:42:32,971 --> 00:42:38,781
I know I can get right is by finding
people I can trust ideally to tell me when

798
00:42:38,781 --> 00:42:41,551
I'm wrong, who have different perspectives
to me.

799
00:42:41,551 --> 00:42:43,063
But when you look online,

800
00:42:43,507 --> 00:42:45,177
there's like an absence of curiosity.

801
00:42:45,177 --> 00:42:48,867
Like to your point, people will post
something and either will not want to hear

802
00:42:48,867 --> 00:42:50,447
any feedback.

803
00:42:50,667 --> 00:42:55,837
They're not curious about any of the views
or people are just like, you are wrong,

804
00:42:55,837 --> 00:42:56,027
Rich.

805
00:42:56,027 --> 00:42:57,727
What you said was incorrect.

806
00:42:57,727 --> 00:43:01,207
And there's no curiosity about how did you
arrive at that conclusion?

807
00:43:02,027 --> 00:43:05,429
So yeah, that's what I think.

808
00:43:05,635 --> 00:43:07,935
you think you've made me think two ways
there as well.

809
00:43:07,935 --> 00:43:12,495
So like the, that angle of you're wrong.

810
00:43:12,855 --> 00:43:14,945
There's two ways to respond to that, isn't
there?

811
00:43:14,945 --> 00:43:17,355
The one is no, I'm not.

812
00:43:17,355 --> 00:43:18,715
You're wrong.

813
00:43:19,175 --> 00:43:23,495
Or the second one is tell me why you think
I'm wrong.

814
00:43:23,495 --> 00:43:25,895
Like, you know, elaborate on it a little
bit.

815
00:43:25,895 --> 00:43:30,535
Give me some, some of those insights,
maybe the scientific, like maybe you're

816
00:43:30,535 --> 00:43:34,855
prompting that scientific kind of response
as opposed to.

817
00:43:34,855 --> 00:43:38,945
Do you just believe this and you don't
really know why, or is it one of your core

818
00:43:38,945 --> 00:43:42,235
beliefs that's just ingrained and you
can't verbalize it very well anymore?

819
00:43:42,235 --> 00:43:45,265
Um, cause I had that same problem with
teaching, right?

820
00:43:45,265 --> 00:43:47,095
You make seismic shifts in your thinking.

821
00:43:47,095 --> 00:43:50,955
It's quite hard to unravel it to teach
somebody else.

822
00:43:50,955 --> 00:43:54,315
But if you engage in that, I mean, if you
engage in a way that prompts, and I think

823
00:43:54,315 --> 00:43:57,745
that's the difference with the way people
use, as you said, social media, it's

824
00:43:57,745 --> 00:44:00,519
either, like you said, those four like
types.

825
00:44:00,519 --> 00:44:03,359
But also I think some people are just want
to stick it out there.

826
00:44:03,359 --> 00:44:06,409
And like you said, they're not engaging in
the responses, but it's like, well, why

827
00:44:06,409 --> 00:44:07,109
put it on LinkedIn?

828
00:44:07,109 --> 00:44:08,499
Just put it in a diary.

829
00:44:08,739 --> 00:44:13,899
Like, you know, if like, what, or, you
know, if it's, if it's an inspirational

830
00:44:13,899 --> 00:44:17,299
thing that you want to share or whatever,
put it somewhere that might have more

831
00:44:17,299 --> 00:44:18,299
longevity.

832
00:44:18,499 --> 00:44:22,249
You know, stick it on a blog, you know,
stick it, I don't know, write, write an

833
00:44:22,249 --> 00:44:22,489
ebook.

834
00:44:22,489 --> 00:44:26,229
I don't know, but something that's going
to live a lot longer than a day, right?

835
00:44:26,229 --> 00:44:28,745
Cause that's, that's the lifespan of
LinkedIn.

836
00:44:29,135 --> 00:44:30,715
Like, you know, you can go find stuff.

837
00:44:30,715 --> 00:44:33,415
Of course you can, but most people don't.

838
00:44:33,415 --> 00:44:37,175
It's timeline, timeline, timeline,
timeline gone.

839
00:44:37,415 --> 00:44:37,755
All right.

840
00:44:37,755 --> 00:44:41,665
And like, I think there's, there's, I
think people need to, I'd love to

841
00:44:41,665 --> 00:44:44,385
encourage people basically to start
thinking of the mediums a bit more.

842
00:44:44,385 --> 00:44:45,124
It's like blogging, right?

843
00:44:45,124 --> 00:44:48,415
I'd love, I want to, I keep telling myself
blog again, like blogging died.

844
00:44:48,475 --> 00:44:49,215
It's not died.

845
00:44:49,215 --> 00:44:49,925
People still blog.

846
00:44:49,925 --> 00:44:50,145
Right.

847
00:44:50,145 --> 00:44:54,315
But I feel like in the testing space,
there's less of it than they used to be.

848
00:44:54,315 --> 00:44:57,951
Um, and it's like, again, cause there's
now obviously.

849
00:44:58,311 --> 00:45:02,881
you know, generation things like, there's
probably a bunch of amazing testing

850
00:45:02,881 --> 00:45:03,881
content on TikTok, right?

851
00:45:03,881 --> 00:45:07,471
I don't use TikTok, but I'm sure there is
younger testers.

852
00:45:07,471 --> 00:45:11,281
I'm not saying you don't have to be
younger, but there's probably all sorts

853
00:45:11,281 --> 00:45:13,843
going on on there, but anyway, enough.

854
00:45:13,843 --> 00:45:18,863
You heard it here folks, Rich is gonna be
on TikTok as of next week, dancing,

855
00:45:20,103 --> 00:45:23,163
dancing his ideas out about software
testing.

856
00:45:23,163 --> 00:45:23,943
I'm here for it.

857
00:45:23,943 --> 00:45:26,207
That would make me get a TikTok account
actually.

858
00:45:26,555 --> 00:45:32,885
So basically, whenever there's a debate on
LinkedIn, we'll turn it into a dance and

859
00:45:32,885 --> 00:45:34,025
then we'll make that dance go viral.

860
00:45:34,025 --> 00:45:37,939
So we'll have the checking and testing
dance.

861
00:45:37,939 --> 00:45:44,259
Here's the thing, we would definitely go
viral with that for sure.

862
00:45:44,259 --> 00:45:47,249
I need to get Stu because Stu's my number
one dance partner if you don't mind me

863
00:45:47,249 --> 00:45:47,659
saying.

864
00:45:47,659 --> 00:45:49,395
Stuart Day, the legend.

865
00:45:49,395 --> 00:45:51,555
can keep Stu as your dancing partner.

866
00:45:51,555 --> 00:45:53,195
That's fine by me.

867
00:45:53,435 --> 00:45:54,695
Anyway.

868
00:45:54,935 --> 00:45:55,715
All right.

869
00:45:55,715 --> 00:45:57,915
It's time to wrap this one up.

870
00:45:57,915 --> 00:46:03,035
So the things that we always people say
you need to do on these things, subscribe

871
00:46:03,035 --> 00:46:07,175
and follow, share, like, comment, do all
the things.

872
00:46:07,175 --> 00:46:11,705
Definitely comment friendly,
conversational debate, debate, maybe one

873
00:46:11,705 --> 00:46:12,095
of the debates.

874
00:46:12,095 --> 00:46:14,715
But anyway, share your thoughts in the
comments.

875
00:46:15,175 --> 00:46:17,031
It's a safe space to do so.

876
00:46:17,031 --> 00:46:21,371
to do so and we'd love to hear your
thoughts as well and everything else and

877
00:46:21,371 --> 00:46:24,831
yeah we'll hear you in the next episode so
yeah goodbye from me.

878
00:46:25,363 --> 00:46:26,683
Goodbye from me.

879
00:46:26,683 --> 00:46:27,963
See you folks.