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Hey, you savages. It's Dave Lorenzo.
I'm the godfather of growth,

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and this is your Saturday side hustle.

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Today we've got a live talk I did
just yesterday in front of an audience

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at Icebox Cafe in Dale Beach, Florida.

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This is a talk on selling to
CEOs of mid-market companies and

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selling to entrepreneurs, and
it's all about the right mindset,

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the mindset you need to be in and
the things you need to do in order

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to approach CEOs where they
are, connect with them,

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speak their language,

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and eventually develop a relationship so
that you can wind up working with them.

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It's a live talk in front of a live
audience in a working restaurant.

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So there's some kitchen
noise in the background.

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You'll hear me talking on the PA
system so it doesn't sound like

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overproduced audio.

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It sounds like an audio that you would
hear if you were in the audience with

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us live,

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so enjoy this talk. We'll see
you back at the end For the happy

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recap, today's education
session for 15 minutes,

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we're going to talk about
the seven questions you must

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answer if you want to sell to CEOs.

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I work with almost exclusively
these days, mid-market CEOs,

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and I define mid-market
as $10 million in annual

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revenue up to about $300 million in
annual revenue. That's my sweet spot.

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That's who I work with.

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I still teach a handful of professionals
how to sell to those people,

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and here's what I found.
The people who sell to CEOs,

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especially professional service providers,

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you need some help because
the approach that you're

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taking while educational and
informative is not an approach

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that really resonates.

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So I'm going to give you
today seven questions that

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you can ask mostly yourself to
refine your approach to sell

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to entrepreneurs in
that space. By the way,

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just so that I make
sure I'm on target here,

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I can drop into a different routine if
I'm not targeting the right folks here.

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How many of you work with
people in this market segment?

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Raise your hands just about
everybody. 10 million to 300 million.

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Alright, question number one,

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what problem can you solve and why

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does the business owner, the C E
O, why do they need to solve it?

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What problem can you solve and why does
the business owner need to solve it?

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Now,

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you need to have a good answer for this
because this is the whole reason why

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they would want to talk to you.

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I got approached this week by someone,

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and I'm not going to share who
the person is. Maybe you know him,

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maybe you don't. And they said to me,
Hey, I see you work with CEOs, and I said,

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yeah, and they said to me,

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do you ever talk to them about
cash balance retirement accounts?

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And I don't know if you know what I do,
but I'm a business strategy consultant.

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I help people grow their
businesses and that sort of thing.

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On the list of the hundred
things we talk about,

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if I were to look for a cash
balance retirement accounts,

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it probably wouldn't be in the top
like thousand things that we talk

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about.

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I have recommended one time a cash
balance retirement account to a

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client who had a fantastic year and
needed to save money on their taxes. Now,

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why do I tell you this story?

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If your pitch to A C E O is walking up
to them and handing them your business

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card and going, do you know what a
cash balance retirement account is?

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One of two things is going to
happen. Okay? If you're lucky,

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the person will just turn and
walk away. If you're not lucky,

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it could be really, really ugly.

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So three things you should do
to answer this question, okay?

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If you are targeting people in
the B two B space, number one,

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do your research on the industry.

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Know the industry issues
that are happening so that

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you can walk up to them and say, Hey,
I hear there's a crankshaft shortage.

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I understand you're in manufacturing
for the automotive industry. Yeah, I am.

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Is that crankshaft shortage affecting
you? Oh my gosh, you have no idea.

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What does that do?

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That immediately gives you credibility
and it immediately shows that you

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understand them and their business.
The second thing

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is if it's a company that's
local and people who are doing

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business with them, you can ask
about a specific company challenge.

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If you're a member of Provisor,

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there's somebody in this room who knows
a company that you want to work with,

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you can sit down with that
person and say, Hey, Nicola,

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what are the three issues that
Carlos Gutierrez is facing today?

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I know you're friends with him. Oh,

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Carlos is having trouble
connecting with probate attorneys.

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He loves to work with them.

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The second thing he's having trouble
with is people are afraid to list their

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house because interest rates are high,

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and the third thing he's having trouble
with is he's having trouble getting the

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people whose listings he does have to
come down off of their top of the market

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offers because the market has been so
difficult. Those are three things that,

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three challenges that Carlos is facing.
I do it. Carlos nailed it. Yeah,

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I nailed it.

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So this is just a little
bit of due diligence.

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It's better for you if you're
targeting CEOs as your clients.

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It's better for you to have
10 targets that intimately

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than a hundred targets nothing about,

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because these people are
human. They have real problems,

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and the fact that you can solve their
problems or be a solution to their problem

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is what you're looking to do. Alright?

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The second question you need to
ask yourself is why do they need

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to solve this problem now?

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So they have a problem
and they have a problem?

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Why do they need to solve this
problem? Now, why is it important?

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Why is there urgency for
solving this problem?

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If you have a solution and
they don't have a problem,

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you're talking to the wrong person.

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You need to find out what problem they
have and why they need to solve it now.

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Now here's the beauty of
having a network like this.

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If they have a problem
and you can't solve it,

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grab one of the people in this
room, bring them with you.

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If they're the solution
to the CEO's problem,

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why is that valuable to you?

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Because it shows an external orientation.

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It shows that you are concerned
about the things that are going

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on in their world and in their
business. Think about that for a minute.

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Somebody's got a problem,
you don't have the solution,

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but you want to work with them.
They have a problem you can solve,

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but they haven't realized it yet.

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Help them solve the problem they do have.

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Does that make sense? If you want to
start a relationship with someone,

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there's two ways to do it,

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and this goes for any aspect of life.
The first way is put some money in their

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pocket, introduce 'em to a client.

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The second way is solve a problem
that's keeping 'em up at night.

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So if you've uncovered
a bunch of problems,

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I can't help Carlos solve any of
those problems that he has right now,

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but I can probably introduce him to a
new probate attorney that would help him.

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So that wouldn't get me
business from Carlos,

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but it definitely would help Carlos out.

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It would keep me top of mind with
Carlos. So what problem do they have?

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Why do they need to solve it?
Now, question number three, why

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are you the right person
to solve this problem?

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You got to have a good
answer for this question,

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and 30 years in business or 30 years
as an attorney, 30 years as a C P A,

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that's not a good enough reason to do
business with anybody. This is called in

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sales your unique selling proposition,
or if you're afraid of the word sales,

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you're an attorney, your
unique value proposition.

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So if you want to get people
to do business with you,

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you got to share something
with them that's unique,

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and if you can do it in a story
that's really helpful, right?

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I tell stories all the time. It's
part of what I do for a living,

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and that's what really brings people in.

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My unique value proposition comes
from building two businesses over the

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course of the last 33 years,

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one of which I took from startup
to 50 million in three years.

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The other one start up to
250 million in six years,

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and then setting it all aside because
my life was miserable. I was unhappy,

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and I got struck by a taxi cab and
was paralyzed from the armpits down.

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That was my wake up call,

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and my unique value proposition to the
CEOs is you don't want to have to get

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hit by a taxi to realize the
value that you can extract from

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your business. If you build systems
and processes that can help you run it

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efficiently and effectively,
and that resonates with them,

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you need to come up with a unique value
proposition for your business that does

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the same thing. Question number four,

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that you need to ask yourself
that, how can I get in?

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How can I get the meeting with the C E O?

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Most of us don't do enough work in this
area. Most of us are not very creative.

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What do we do?

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We send an email or we go
through our LinkedIn connections.

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We don't really dig. If
you have a list of say,

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10 or 15 prospective clients
that you want to connect with,

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somebody knows people in that
company. But even more importantly,

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there's a lot of due diligence you can
do to make sure that you're connected

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to someone and that person
can share the problem that the

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company and the c e o is experiencing.
If you look

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hard enough,

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you can find a way in publicly
traded companies. It's easy, right?

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Publicly traded companies,
there are news articles.

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There's a 10 K that's published.

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The c o does a carefully scripted
conference call with analysts every

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month, privately traded companies.

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What that looks like is that looks like
them sitting down with their trusted

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advisors and saying, these are the
three things that are bothering me,

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and I don't have someone who
can solve those three things.

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The best way for you to figure out how
you can get in is talk to people who are

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in similar businesses and see
where they go and see what they do.

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Industry trade shows. How many of you
go to your own industry trade show?

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Raise your hands. Okay, the best
thing for you to do, I mean,

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I'm not going to stop you from going to
your own industry trade show. Go to the

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trade shows your clients. Go to find
out what your clients are talking about.

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Speak the language, your clients speak,

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your industry trade show is great for
your own personal knowledge and benefit,

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but if you are looking to work
with a specific type of client,

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you got to go to the
events that they go to.

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You got to learn what problems
they're facing in their industry.

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You got to talk to the people who are
there because you have to learn the

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language. Question number five,

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are you willing to play
the long game? Now, again,

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this is one of the things I find that is
a huge competitive advantage for those

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of us who do it. What percentage
would you guess of people,

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of my clients,

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what percentage of the people they
go after work with them immediately

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upon first or second solicitation?
What percentage do you think people up?

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10.

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10%? 1%. 1%. Who said 1%? Zero. Great.

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1%. 1%. Okay,

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so that means you call on a hundred
people. How many sign up? Re Angelica,

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how many is that? One? One.
Thank you very much, right?

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I had to find somebody who's in the
accounting space in some way. Okay?

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So for every a hundred people you call on,

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that means one person signs up.

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But how many people do you think sign up?

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And this is in my entire
client database since 2008,

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the clients that tell me the truth.

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How many people do you think
sign up after three months,

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after six months, after five years,

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what percentage sign up after
three months? So 1% immediately,

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three months. What percentage
of my database do you think?

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5%. Three.

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Four. 4%, right? That's three
months, six months. And by the way,

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this is with weekly follow
up. Generic, not generic,

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but educational email
content, not solicitation,

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educational email content. Six
months, 1%, 4% after three months,

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six months, what percentage
do you think sign up?

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15, 10, 10, 15.

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Seven. 7%. 7%. Five years.

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What percentage after five years?

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30%.

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Are you in my database?
Yeah. It's about 28%.

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It's about 28% after
five years. 28%. Okay,

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so if you round it up to
30, if you say it's a third,

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so you go your Dave Lorenzo,
you go and do a speech,

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there's a hundred people in the room.

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One person in that room
is going to be a client.

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They're going to come running from the
back of the room and tackle me and hand

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me money, okay? I love that person. Okay?

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But then three months later, I'll
get a few more. Six months later,

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I'll get a few more. And I
know over the next five years,

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a third of that room is going
to slowly become big fans of

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Dave Lorenzo and they're going to invest.

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If you want to build a
sustainable business over time,

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you got to play the long game. The
model that I use for this in my mind,

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in my warped mind is Apollo
Creed from the first Rocky

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movie, right? Those of you, a
lot of you are really young.

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I don't know if you ever saw Rocky the
first movie, but Apollo Creed wants to.

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Why are you looking at me like that?
Some people might not have seen it.

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Apollo Creed wants to fight Rocky,

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and Rocky doesn't want to fight him
a second time. He's done. I did it.

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He's happy, right? That's
good, right? He's happy.

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The fight is over. It's done.
But the crowd, the fans,

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the people of Philadelphia
want to see a second fight,

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and Apollo Creed turns to his trainer
and he says his manager, and he says,

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we got to get the people
around him talking.

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00:14:59,600 --> 00:15:03,140
If the people around him are talking
and asking him why he won't fight me,

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then he'll want to fight me.

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00:15:04,520 --> 00:15:08,030
And that's what persuades Rocky
to do it everywhere. Rocky goes,

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he goes to the pet store, he
goes to the supermarket. Rocky,

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why won't you fight Apollo? Why
won't you fight Apollo? Right?

247
00:15:13,400 --> 00:15:18,200
Everybody's talking. That's what happens
when you follow up over the long term.

248
00:15:18,710 --> 00:15:21,710
That's what you're looking to do.
That's what you're looking to build.

249
00:15:23,360 --> 00:15:26,750
Play the long game. Question number six,

250
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can you handle rejection? It sucks.

251
00:15:31,580 --> 00:15:36,080
It sucks, but you know what?
You know how you make it better?

252
00:15:36,230 --> 00:15:38,960
You desensitize yourself to the rejection.

253
00:15:39,860 --> 00:15:43,220
Go out and try and get rejected
for goofy stuff. Ask for,

254
00:15:43,790 --> 00:15:46,130
let me tell you something.
We could play a game,

255
00:15:46,340 --> 00:15:48,140
and I do this with my clients sometimes.

256
00:15:48,230 --> 00:15:52,370
What's the most outrageous thing you
could ask someone for that you know?

257
00:15:52,370 --> 00:15:56,210
You'll be rejected. Ask for
it, and then Well, no, no,

258
00:15:56,210 --> 00:15:59,990
I ask for money all the time. I love
asking for money. No, no, no, no.

259
00:15:59,990 --> 00:16:03,050
Money's not outrageous.
No, no. Try this one time.

260
00:16:03,170 --> 00:16:06,530
Go to a parking lot while somebody's
pulling into a parking spot and stop them

261
00:16:06,530 --> 00:16:07,363
and go, Hey,

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00:16:07,610 --> 00:16:11,540
can I have that parking spot? Can you
go park over there and see what happens?

263
00:16:11,840 --> 00:16:14,930
No. No, seriously, seriously, no.

264
00:16:15,500 --> 00:16:20,360
Go and ask people for
stupid crazy things and

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00:16:20,360 --> 00:16:24,680
get used to being rejected. This
is, I wish we had a psychologist.

266
00:16:24,680 --> 00:16:26,900
Is there a psychologist here? We
don't have a psychologist here.

267
00:16:27,260 --> 00:16:31,790
This is the best thing to ever come
out of cognitive behavioral therapy.

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00:16:31,800 --> 00:16:36,590
It's like exposure therapy. The more
you expose yourself to being rejected,

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00:16:36,740 --> 00:16:41,690
the less it bothers you. It's true.
That's how I got through college time.

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00:16:41,690 --> 00:16:46,490
I met my wife. No, really, the more
you expose yourself to rejection,

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the less it bothers you.
So I have to tell you,

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00:16:49,430 --> 00:16:52,610
if you only ask for business
one or two times a month,

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00:16:53,120 --> 00:16:54,140
you're going to feel really,

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00:16:54,230 --> 00:16:58,940
really bad because you're going to
get rejected If you ask for business a

275
00:16:58,940 --> 00:17:01,040
hundred times a month, or even better yet,

276
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if you have a gateway
product or a service,

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very low barrier to entry product or
service that you feel comfortable talking

278
00:17:07,490 --> 00:17:09,920
to people about and they sign up for it,

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00:17:10,280 --> 00:17:14,960
most of the time you're not going to care
about the rejection because every time

280
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somebody says no,

281
00:17:16,340 --> 00:17:20,000
there's a yes right around the corner.
People ask me all the time,

282
00:17:20,000 --> 00:17:21,740
and I know they ask you,
Nicola, this all the time,

283
00:17:21,740 --> 00:17:24,560
how did you get 56 people to
sign up for your Provisor group?

284
00:17:24,800 --> 00:17:26,840
You know how we did
it? Here's the formula.

285
00:17:27,230 --> 00:17:30,050
Ask 300 people to join a Provisor group.

286
00:17:30,050 --> 00:17:32,600
That's how you get 56
people in a provisor group.

287
00:17:33,200 --> 00:17:35,170
How many times did I get
rejected for Angelica?

288
00:17:36,570 --> 00:17:37,330
Rejected, not.

289
00:17:37,330 --> 00:17:40,850
Provisor. I'm not talking about
your own personal baggage.

290
00:17:40,860 --> 00:17:45,740
I wanted you to do the math for me.
I got rejected 250 some odd times.

291
00:17:45,740 --> 00:17:49,130
Thank you, Maria. Angelica, we'll
meet later. We'll, commiserate.

292
00:17:49,290 --> 00:17:50,670
That's the thing, folks.

293
00:17:50,670 --> 00:17:55,530
You got to ask for business
a lot so that the rejection

294
00:17:55,560 --> 00:17:58,440
doesn't bother you. Final point.

295
00:17:59,700 --> 00:18:04,230
Do you know when to shut up? I was
working with somebody yesterday.

296
00:18:04,530 --> 00:18:08,250
I'm sitting in an in-person
sales meeting with this person,

297
00:18:09,090 --> 00:18:13,560
and she sold past the close.
Okay? She sold past the close,

298
00:18:13,560 --> 00:18:16,110
she had the client convinced,

299
00:18:16,380 --> 00:18:19,890
and then she went on to talk
about this feature of her service,

300
00:18:20,070 --> 00:18:21,570
and the client was like, oh,

301
00:18:21,570 --> 00:18:26,490
I can't do that because I have these
three people in my company that would

302
00:18:26,490 --> 00:18:28,650
absolutely not agree with that principle.

303
00:18:30,600 --> 00:18:33,630
And we ended the meeting,
we finished our breakfast,

304
00:18:33,840 --> 00:18:36,540
and I looked at her and I'm
like, the money was right there.

305
00:18:36,780 --> 00:18:39,480
It was on the table. You
just couldn't shut up.

306
00:18:40,950 --> 00:18:44,790
So those seven questions again, okay,
just so that we make sure we got 'em,

307
00:18:44,940 --> 00:18:46,260
and if you want the notes from this,

308
00:18:46,260 --> 00:18:50,430
they'll accompany the Saturday
side hustle tomorrow. Number one,

309
00:18:50,440 --> 00:18:54,090
what problem do you solve and
why should the c e o solve it?

310
00:18:55,020 --> 00:18:57,420
Why does this need to be addressed Now?

311
00:18:59,700 --> 00:19:04,470
How can you get in? Are you willing to
play the long game? That's number five.

312
00:19:04,800 --> 00:19:09,510
Can you take rejection? And then number
seven, do you know when to shut up?

313
00:19:10,620 --> 00:19:15,420
So these seven questions are things
that we go over all the time.

314
00:19:15,750 --> 00:19:18,800
I go over all the time with my
clients. If you are interested

315
00:19:20,490 --> 00:19:25,380
in really getting good at
connecting with CEOs and

316
00:19:25,380 --> 00:19:28,620
selling to CEOs, we've
got something for you.

317
00:19:29,220 --> 00:19:30,810
Many of you have already
signed up for this.

318
00:19:30,810 --> 00:19:35,310
Nicole Gel Armino and I have
created a community called the Exit

319
00:19:35,320 --> 00:19:39,390
Success Lab. Three words
altogether, exit Success Lab.

320
00:19:39,540 --> 00:19:44,370
And we are working with CEOs
to help them improve their

321
00:19:44,370 --> 00:19:49,050
business strategy so that they have more
options when they want to sell their

322
00:19:49,060 --> 00:19:50,340
business. Okay?

323
00:19:51,000 --> 00:19:55,620
I meet with probably between
50 and 250 CEOs every month.

324
00:19:55,620 --> 00:19:57,180
I do half day seminars for them,

325
00:19:57,660 --> 00:20:01,440
and we are helping these CEOs with their
business strategy so they have more

326
00:20:01,440 --> 00:20:05,160
options when they exit.
There are 10 key value drivers,

327
00:20:05,640 --> 00:20:09,120
and we help them with each of
the value drivers along the way.

328
00:20:09,390 --> 00:20:10,470
We don't do it ourselves.

329
00:20:10,470 --> 00:20:14,190
We put them in front of professionals
who help them with these value drivers.

330
00:20:14,400 --> 00:20:18,840
We are sourcing the professionals
from our community, from provisors,

331
00:20:19,020 --> 00:20:23,070
from my high net Worth Client Attraction
group, and from this breakfast group,

332
00:20:23,550 --> 00:20:27,030
if you are interested in being one of
the subject matter experts in one of the

333
00:20:27,030 --> 00:20:30,720
10 areas, go to exit success lab.com.

334
00:20:31,710 --> 00:20:35,580
There are two big red boxes. The one on
the left says Professionals click here.

335
00:20:35,580 --> 00:20:39,870
That's for you. You click that
box, read through the website,

336
00:20:39,930 --> 00:20:42,120
and then apply. If you've already applied,

337
00:20:42,120 --> 00:20:45,300
we're contacting people next
week to discuss this with them.

338
00:20:45,390 --> 00:20:47,980
So if you haven't heard
from us, we still love you.

339
00:20:48,310 --> 00:20:51,070
We haven't contacted people yet.
We're contacting them next week.

340
00:20:52,210 --> 00:20:56,110
Why do you think we give away
such great information? Go ahead.

341
00:20:57,280 --> 00:21:02,110
Pretty much the analogy is when
you go to Lowe's or Home Depot,

342
00:21:03,040 --> 00:21:07,570
you see the guy do it yourself, guy on
the floor, and he makes it look really,

343
00:21:07,570 --> 00:21:10,030
really easy. And then
you think to yourself,

344
00:21:10,120 --> 00:21:13,630
the first minute you think to yourself,
he did that. So I can do that.

345
00:21:13,690 --> 00:21:15,910
And then you put five more
minutes to fall into it,

346
00:21:15,910 --> 00:21:20,200
and you realize he does that same
floor demonstration every single night.

347
00:21:20,290 --> 00:21:23,080
So no matter what information
he gave you five minutes.

348
00:21:23,560 --> 00:21:26,380
So dawn on you that that guy
can do it better than you,

349
00:21:26,380 --> 00:21:28,450
and you hire that guy to come to
your house and take care of it.

350
00:21:28,720 --> 00:21:29,553
That's as simple as.

351
00:21:30,220 --> 00:21:32,410
And tell us who you are
and what you do, please.

352
00:21:32,490 --> 00:21:35,320
I'm Eric Johns, and I'm an officer,
consultant. Come up with semi,

353
00:21:35,320 --> 00:21:36,520
my company is Superior Corporation.

354
00:21:37,000 --> 00:21:38,790
Thank you very much. Perfectly
said. Thank you so much.

355
00:21:39,100 --> 00:21:42,190
I'm taking him on the
road with me. Hey folks,

356
00:21:42,190 --> 00:21:45,970
thanks for listening to this
edition of the Saturday Side Hustle.

357
00:21:45,970 --> 00:21:46,990
I'm Dave Lorenzo.

358
00:21:47,140 --> 00:21:51,130
I'll see you back here tomorrow for the
Sunday special with my partner Nikki G.

359
00:21:51,130 --> 00:21:55,120
We're here every day with a brand
new episode of the Inside BSS Show.

360
00:21:55,270 --> 00:21:56,800
If you like what you heard,

361
00:21:56,810 --> 00:22:00,880
do us a favor share the show
with another business leader.

362
00:22:01,210 --> 00:22:04,570
Our show only grows when you
share it with other people.

363
00:22:04,570 --> 00:22:07,840
We don't do any advertising.
We do very little promotion.

364
00:22:08,140 --> 00:22:13,120
The word of mouth that we get from people
like you sharing the show with their

365
00:22:13,120 --> 00:22:14,620
friends, with their coworkers,

366
00:22:14,710 --> 00:22:19,600
and with the people they know who
are entrepreneurs is the only way the

367
00:22:19,600 --> 00:22:22,120
show will grow. It's good karma for you,

368
00:22:22,120 --> 00:22:26,980
and you'll be doing a great favor for
someone else who's an entrepreneur just

369
00:22:26,980 --> 00:22:30,250
like you. So please share the
show with your friends. Again,

370
00:22:30,250 --> 00:22:33,370
thanks for joining us. We'll
see you tomorrow. Take care.