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Welcome back to Street Smarts, powered by SmartWolf Consulting – the podcast where we talk to the game-changers, the culture shifters, and the doers behind the scenes who make this industry tick. I’m your host, Darrell Steed – and today’s guest? Let’s just say, if operational excellence had a face, it would be hers.
I’m talking about none other than Shasta Haddock, the powerhouse COO at Epic BDC.
From her start in 2014 as a BDC rep at Roper Kia, to mastering marketing and social media at SCP Agency, to now leading the charge at one of the most respected outsourced BDCs in the country – Shasta’s journey is a true testament to hard work, passion, and the kind of leadership that inspires real results.
And that’s not all. She’s also the powerhouse host of the hit podcast I’m A Car Chick (previously Chicks in Charge: Automotive Edition), where she is lighting up the airwaves with insight, authenticity, and a whole lot of personality.
Shasta’s got a deep love for data, a soft spot for dogs, and a serious devotion to the Kansas City Chiefs – with a bucket list goal of catching a game in every NFL stadium. She’s the kind of person who brings both heart and horsepower to everything she touches.
So whether you’re a GM, a BDC manager, or just someone trying to keep all the plates spinning – trust me, this conversation is gonna hit home. Let’s get into it. 🚀🚗💨
Creators and Guests
What is Street Smarts powered by SmartWolf Consulting?
A podcast designed and made to have unfiltered conversations, exciting takes, and conversations about the automotive dealership sector experience, communication, and processes. We look for people in the street and do our best not to get the talking heads from the executive level so we can hear what is going on and how the everyday person sees things.