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In this episode of OFFBounds, Paula Macaggi goes to Singapore for NRF APAC 2026 and sits down with Delphine Dultzin, CEO and Co-Founder of OnTheList, to explore a retail challenge that rarely gets discussed: what happens to the products brands don't sell. What began as a side project in Hong Kong has grown into a business operating across 11 markets, helping luxury and premium brands transform excess inventory into curated shopping events that create value for both consumers and brands. Delphine shares how OnTheList built trust with some of the world's leading brands while creating a model that combines profitability, customer experience, and sustainability.
The conversation also dives into the realities of building and scaling a company across Asia and the Middle East. Delphine reflects on launching without a playbook, learning through trial and error, navigating cultural differences across markets, and why understanding local consumers matters more than replicating a formula. From the future of inventory management and AI-driven forecasting to entrepreneurship, resilience, and retail innovation, this episode offers valuable lessons for anyone interested in the evolving world of commerce. Based on the interview transcript you shared.
Creators and Guests
What is OFFBounds Retail?
OFFBounds is where the world’s retail and commerce leaders go beyond headlines to talk about the decisions, strategies, and ideas shaping the future of the industry.
Every week, Paula Macaggi sits down in person with executives from leading brands, retailers, and technology companies for candid conversations about leadership, innovation, growth, and the realities behind building modern commerce businesses.
More than a traditional interview show, OFFBounds explores the human side of leadership: the risks taken, the lessons learned, the moments of reinvention, and the perspectives that rarely make it into press releases or conference stages.
Recorded in person with premium audio and video production, OFFBounds brings global commerce executives together in conversations designed to inform, challenge, and inspire the next generation of industry leaders.