The Tom and Bob Show

Rhonda Byer joins Tom and Bob on the show to discuss the development of agents and the role of CX with Primerica.

Show Notes

Rhonda Byer joins Tom and Bob on the show to discuss the development of agents and the role of CX with Primerica. 

What is The Tom and Bob Show?

The Tom and Bob Show joins Tom DeWitt, Ph.D. the Director of CXM@MSU and Bob Kiple, MBA, a retired General Motors Global Customer Experience Strategist for interviews and discussions about topics in the world of customer experience management. Tom and Bob also serve as leaders of CX of M, Michigan's Association of Customer Experience Professionals.