Reframing the 'leader' - a conversation with Laila Ghambari

Show Notes

Jeffrey Young speaks with Laila Ghambari, Director of Cafes at Stumptown Coffee Roasters, to get a glimpse into how the pioneering specialty coffee business manages its cafes and learn how she has been steering the ship through the turbulent waters of the pandemic.

We originally spoke to Laila for our episode on Fostering team culture, but she offered such thought-provoking insights on leadership and navigating through change that we felt the interview deserved an episode of its own. In this conversation, Laila challenges us to rethink the traditional role of the leader and highlights the importance of serving the managers who report to you, instead of the other way round.

Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast 

What is 5THWAVE - The Business of Coffee and Hospitality?

A forward-thinking interview series examining the business of progressive coffee culture.

The 5THWAVE Podcast is hosted by Jeffrey Young, Editor-in-Chief of 5THWAVE magazine and Founder of Allegra Group.

Each episode features inspiring stories, business lessons, and thought leadership from the entrepreneurs and industry experts blazing trails to success across the world of coffee.

The podcast will delve into the detail of achieving operational excellence, get to grips with green coffee sourcing and seek out the very best of global coffee culture. We’ll also examine the future of e-commerce and coffee at home, the changing face of cafés and coffee shops, and how to hone winning HR strategies – plus much more.

Tune into the 5THWAVE Playlist on Spotify to listen to all the credits music featured the show: https://open.spotify.com/playlist/45goieo3qIN1xT9hSGnWeI

Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVEPodcast