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Hello, this is The ProSource Podcast.

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I'm Kevin Devine,

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Director of Digital Marketing Content

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for ProSource Wholesale.

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In this series

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we’ll focus on home remodeling,

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especially kitchens and bathrooms.

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You'll hear from those in the know,

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including our corporate merchandizers

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showroom team members

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and the trade professionals

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who ultimately make it happen.

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We're glad you've joined us.

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Enjoy.

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Hello.

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In this episode of The ProSource Podcast,

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we're joined by Ellen Kurtz,

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who's an interior designer.

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A member here at ProSource Wholesale.

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Ellen, thanks for joining us. Thank you.

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So let's start

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with a real simple question.

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Ease into it here.

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Tell us who you are and what you do.

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Well, I'm an interior designer,

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have been in business for many years.

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Don't want to say the number,

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just want to go with many.

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And I

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started out went to the

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University of Missouri.

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I have a minor in architecture,

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major interior design,

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and been in the business for,

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like I said, many years. Okay.

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So that answers that part.

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What got you into the industry?

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What motivated you?

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Obviously, you went to college,

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you got an interior design degree,

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but what motivated you to do that?

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Well, when I was younger,

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I always shopped with my mom and dad

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doing their own home

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and then got interested in

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but was really interested in fine arts,

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but realized

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I was not going to be able

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to make money doing that. So quickly

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decided when I got to Mizzou that I,

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I thought, you know what?

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Interior design

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is definitely where I want to be.

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And we'll have a discussion later

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about why Missouri calls itself Mizzou.

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That's a whole separate

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discussion we can have. Right.

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Do you have

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so you're an interior designer.

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You put together design.

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So do you have other trade professionals

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that you work with

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to execute on your vision

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that you put forth? Oh, yes. Many.

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So I work with lots of builders,

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many contractors and

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specifically like two major ones

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right now.

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And they execute

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my design, put everything together.

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I give them a drawings and selections

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and then they take it from there.

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So I'm guessing it

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probably helps

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to have some consistency in who you use

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because you understand their work and

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they understand your vision.

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Absolutely. Absolutely.

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Yeah.

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That's that's

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it's hard to find somebody

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that you can be matched up with

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and you work well together.

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And I've been to lots of contractors,

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you know you just as you work with them

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and they understand you

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and you understand them,

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you let them be

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professional in their part

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and you hope to receive that on the back

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end of it as well.

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So but yeah, it works.

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It works

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well when you connect with somebody.

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I was going to ask,

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what does that dynamic like

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when you work together?

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So part of my job,

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I always laugh with the contractors

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I work with now is

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my job is to get the materials

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there, on location

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and their job is to stay there

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and put it together.

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So making selections with my clients,

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like my part is always up

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in the beginning of the project.

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And, and then as he executes

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and pulls things

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together, I'm

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always checking in on the jobs.

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It's not that I'm not there,

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but I trust him in

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taking care of that

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and not having to check in with them

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too often. So.

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Too often.

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Yeah, too often.

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So let's touch on that.

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Your job is to make sure the products

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get their his

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his or her job is to make sure

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that it gets installed. Right.

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How often do you stop by it

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at the job site and check on progress

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and see how things are going?

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It varies.

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It depends

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on, you know, what part

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a part of the job that they're at.

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And many times my clients they,

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they're not on the job site at all.

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So they just want me to

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walk through with them at different times

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just to make sure everything's

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running smoothly.

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And, and that

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and that works out pretty good.

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Sometimes the contractors

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are there, other times it's after

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hours, so he won't be there.

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It just it it varies.

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Yeah.

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So now, I’m

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compelled to ask,

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have you ever gone in

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when the contractor isn't there

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and just been freaked out

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at what you're seeing that

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that is not what you envision?

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Yes. Or a product that arrived recently.

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I had a situation

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where I'm doing a executing a fireplace

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and the stone was on the job.

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It got delivered

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and the stone was not correct.

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It was

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it had shading of green in it

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and there was no green in the sample.

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So I had to walk through and

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get Eddie on the job and

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pull off everything.

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And we went through all the boxes and,

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and there was a lot of tile,

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so we had to send it all back

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and I had to make a reselection.

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So that's been a

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process is still ongoing.

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Well, you reselected

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just out of curiosity

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was because you just couldn't

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trust it at that point.

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Or they were saying,

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it’s probably going to have green. Yes.

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Yeah.

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They were saying by the time

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you eliminate all the green stone

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that was appearing,

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you know, it was a natural product,

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so there was no guarantee.

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So we had to get rid of it.

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And I picked out something

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that was a little bit more predictable.

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Well, that's a good way of putting it.

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Yeah.

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How disappointing is that?

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No, it. Was.

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It was because it doesn't change.

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The whole vision, too.

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No, not that much.

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I mean, it did in the beginning.

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And then I had to, like,

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just come to resolve with it

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and just say, hey, we're just moving on.

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We got to get going on this project.

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So

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because it held it up

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for a good three weeks, so. Wow. Yeah.

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No fun.

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Then.

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Probably the homeowner was none too

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thrilled with that either.

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How do you, how do you manage

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that aspect? Yeah.

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Luckily, this homeowner

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trust me and everything.

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So I just flat out said, hey,

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you know what?

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We're going to have to

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just change course.

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And, you know, and they're like,

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Whatever you think. So that was. Good.

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Well, that works out well. Yeah.

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Yeah.

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I mentioned earlier

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you're a member of Process Wholesale.

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How long have you been a member?

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And why did you join?

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Well, I've been member at least 30 years.

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When they first started

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and they were over off of,

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I think it was Metro Boulevard and

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did work with them when they first

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like I was in appeared

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in one of their magazine ads.

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And I used to go there all the time

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just to make selections for carpeting,

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mainly at that point.

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And then as

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you get further into your career

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and stuff tiles

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and you know, any

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anything that they offered.

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And now of course,

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there's so much bigger,

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you know, with the cabinetry

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and plumbing and all of that,

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which is great to utilize.

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I just I love coming here.

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So yeah, so I'm

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I'm going to put a little context on this

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for our viewers and for our listeners,

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because you said for 30 years.

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So ProSource Wholesale started in 1991.

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St Louis

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showroom was the first

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of those showrooms. Yeah.

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So here we are, 2023.

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Yeah.

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So, yeah, you were

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you were pretty close

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to the beginning there.

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I was, yeah. Yeah.

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I worked with Mike,

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who was the manager there,

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and like I said, did

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many, many projects with them.

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So you've seen many changes?

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Oh, yes, lots of changes.

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And we'll be talking about that.

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Yeah, that's.

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Yeah, yeah. So here's the question.

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That's how long you've been with us.

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What keeps you coming back

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as a member for that long. For 30 years.

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Yeah. It's what's the.

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What's the.

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Biggest?

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Well, the biggest thing is

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Eddie Weddington is my manager,

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and he always gets back with me quickly,

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which is great.

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And if there's a problem,

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always comes to some solution.

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But then when they started

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adding the cabinetry and took me off

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into another part of my career,

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which I could then purchase the cabinets

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and do the complete design,

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you know, before

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I always had to go to a retail place,

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pick our cabinetry there,

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go from place to place a place. Here,

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I can come one,

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you know, it's like one stop shopping,

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you know, it's like everything's here.

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00:07:58,110 --> 00:07:58,578
So it,

288
00:07:58,578 --> 00:08:00,746
it makes it much easier, much faster.

289
00:08:01,380 --> 00:08:03,282
Specifically as a designer,

290
00:08:03,282 --> 00:08:03,549
you know,

291
00:08:03,549 --> 00:08:04,884
what are some of the benefits

292
00:08:04,884 --> 00:08:06,018
of working with ProSource?

293
00:08:06,018 --> 00:08:06,552
Is it

294
00:08:06,919 --> 00:08:08,087
just being that one stop shop,

295
00:08:08,087 --> 00:08:10,323
especially now? Yes, definitely.

296
00:08:10,323 --> 00:08:11,624
Yeah, Products.

297
00:08:11,624 --> 00:08:12,358
Definitely that

298
00:08:12,358 --> 00:08:14,327
and I get the help that I need.

299
00:08:14,327 --> 00:08:15,995
So I think before

300
00:08:15,995 --> 00:08:16,963
when I used to have to

301
00:08:16,963 --> 00:08:19,665
go to cabinet places,

302
00:08:19,665 --> 00:08:22,401
you relied on the salesperson

303
00:08:22,401 --> 00:08:24,370
to come up with the design.

304
00:08:24,370 --> 00:08:26,939
And I always had input,

305
00:08:27,106 --> 00:08:28,474
but not as much input.

306
00:08:28,474 --> 00:08:30,476
When I can control it from the beginning,

307
00:08:30,476 --> 00:08:32,912
which I like a lot better,

308
00:08:32,912 --> 00:08:34,614
I feel like I end up

309
00:08:34,614 --> 00:08:35,882
with a much better product

310
00:08:37,183 --> 00:08:38,784
because I have a vision

311
00:08:38,784 --> 00:08:41,053
and I want to execute that.

312
00:08:41,053 --> 00:08:43,890
And instead of having somebody

313
00:08:44,190 --> 00:08:46,058
share that with a client,

314
00:08:46,058 --> 00:08:47,894
it's me sharing it with my client

315
00:08:47,894 --> 00:08:49,962
and having the support behind it

316
00:08:49,962 --> 00:08:51,564
and it makes my product come out

317
00:08:51,564 --> 00:08:52,865
much better and my vision

318
00:08:52,865 --> 00:08:54,800
come up a lot better too.

319
00:08:54,800 --> 00:08:56,836
So when it comes to product selection,

320
00:08:57,103 --> 00:08:59,572
do you have a preference in that?

321
00:08:59,572 --> 00:09:00,973
Do you bring your homeowner

322
00:09:00,973 --> 00:09:02,475
clients here to the showroom

323
00:09:02,475 --> 00:09:03,776
and go through the product selection,

324
00:09:03,776 --> 00:09:05,678
or do you prefer to take samples to them

325
00:09:05,678 --> 00:09:06,646
and maybe have a little bit

326
00:09:06,646 --> 00:09:07,346
of a control there?

327
00:09:07,346 --> 00:09:09,782
Yeah, it well, it depends on the client.

328
00:09:09,782 --> 00:09:10,216
Okay.

329
00:09:10,216 --> 00:09:11,751
Some people will just say, Hey,

330
00:09:11,751 --> 00:09:13,786
I'll just narrow it down to two

331
00:09:13,786 --> 00:09:15,454
selections or just give me

332
00:09:15,454 --> 00:09:17,790
what you think and I'll take the things

333
00:09:18,624 --> 00:09:20,092
you know, the selections to them.

334
00:09:20,092 --> 00:09:21,260
If somebody's really wanting

335
00:09:21,260 --> 00:09:22,628
to go through lots of things,

336
00:09:22,628 --> 00:09:23,763
then I will bring them in.

337
00:09:23,763 --> 00:09:26,098
But usually that only happens once

338
00:09:26,465 --> 00:09:27,533
and we'll spend

339
00:09:27,533 --> 00:09:29,669
quite a bit of time pulling from,

340
00:09:29,669 --> 00:09:30,436
you know, flooring,

341
00:09:30,436 --> 00:09:32,104
cabinetry, countertops,

342
00:09:33,372 --> 00:09:34,440
plumbing, all of that.

343
00:09:34,440 --> 00:09:36,442
And then once we put it all together,

344
00:09:36,776 --> 00:09:38,110
then they'll just say,

345
00:09:38,110 --> 00:09:39,045
hey, bring

346
00:09:39,045 --> 00:09:40,680
bring me some other choices

347
00:09:40,680 --> 00:09:42,448
or some other ideas.

348
00:09:42,448 --> 00:09:43,716
But typically it's

349
00:09:43,716 --> 00:09:45,418
only one time they come in.

350
00:09:45,418 --> 00:09:46,385
So yeah.

351
00:09:46,385 --> 00:09:47,353
So when you talked

352
00:09:47,353 --> 00:09:48,220
about taking all those products

353
00:09:48,220 --> 00:09:48,921
and putting it together,

354
00:09:48,921 --> 00:09:50,489
do you put together like a

355
00:09:50,489 --> 00:09:50,923
sort of,

356
00:09:50,923 --> 00:09:53,025
I'll call it a design board, as it were,

357
00:09:53,025 --> 00:09:54,460
putting all those products

358
00:09:54,460 --> 00:09:55,828
together in one little grouping

359
00:09:55,828 --> 00:09:56,696
so they could see how they may

360
00:09:56,696 --> 00:09:58,598
all interact in that particular space.

361
00:09:58,598 --> 00:10:00,066
Yeah, quite a bit.

362
00:10:00,066 --> 00:10:02,435
If once I go and see a client

363
00:10:02,435 --> 00:10:03,669
that and then I'll invite them

364
00:10:03,669 --> 00:10:04,704
to come here,

365
00:10:04,704 --> 00:10:05,471
I'll usually have

366
00:10:05,471 --> 00:10:06,505
something already

367
00:10:06,505 --> 00:10:09,175
laid out as a starting point

368
00:10:09,175 --> 00:10:11,243
so that we can say, Hey,

369
00:10:11,243 --> 00:10:12,278
what do you think of these?

370
00:10:12,278 --> 00:10:14,380
And, you know, narrow it down from there,

371
00:10:14,547 --> 00:10:16,382
you know, tweak it, whatever.

372
00:10:16,382 --> 00:10:17,516
So yeah.

373
00:10:17,516 --> 00:10:18,217
So you mentioned Eddie

374
00:10:18,217 --> 00:10:19,118
your account manager.

375
00:10:19,118 --> 00:10:20,753
How do you navigate the product selection

376
00:10:20,753 --> 00:10:22,388
along side of him?

377
00:10:22,388 --> 00:10:24,657
Do you how involved, I guess

378
00:10:24,657 --> 00:10:26,993
does he have. Hardly any at all.

379
00:10:27,026 --> 00:10:27,860
He laughs at me

380
00:10:27,860 --> 00:10:29,962
because I just come in and take over

381
00:10:29,962 --> 00:10:31,897
and just do whatever.

382
00:10:31,897 --> 00:10:32,932
But I do bring him in

383
00:10:32,932 --> 00:10:34,500
when I don't know something

384
00:10:34,500 --> 00:10:36,669
in particular about a product,

385
00:10:36,669 --> 00:10:37,403
which is great

386
00:10:37,403 --> 00:10:39,138
because used to be, you know,

387
00:10:39,138 --> 00:10:41,107
I would have to go to all these different

388
00:10:41,107 --> 00:10:42,341
like things

389
00:10:42,341 --> 00:10:44,610
to, you know, teach me about products

390
00:10:45,344 --> 00:10:46,912
and I don't have time for that anymore.

391
00:10:46,912 --> 00:10:50,049
So I really lean on Eddie to help me

392
00:10:50,282 --> 00:10:52,018
with that part of it.

393
00:10:52,018 --> 00:10:54,086
Like, especially with flooring.

394
00:10:54,086 --> 00:10:55,521
That's one thing with,

395
00:10:55,521 --> 00:10:57,423
you know, hardwoods in the

396
00:10:57,423 --> 00:10:59,058
LVT products now

397
00:11:00,660 --> 00:11:02,928
and it changes so quickly anymore.

398
00:11:02,928 --> 00:11:05,197
So and I just depend on him to kind of

399
00:11:05,231 --> 00:11:06,699
guide me in that.

400
00:11:06,699 --> 00:11:09,001
So is also part of it

401
00:11:10,236 --> 00:11:11,871
keeping Eddie

402
00:11:11,871 --> 00:11:12,538
not necessarily

403
00:11:12,538 --> 00:11:14,340
out of the product selection, but just,

404
00:11:14,340 --> 00:11:14,607
you know,

405
00:11:14,607 --> 00:11:16,142
you controlling that part is part of

406
00:11:16,142 --> 00:11:17,343
that also just your comfort level

407
00:11:17,343 --> 00:11:18,110
because you have been

408
00:11:18,110 --> 00:11:19,879
a member for so long. Yeah, Yeah.

409
00:11:19,879 --> 00:11:20,646
A lot of it is.

410
00:11:20,646 --> 00:11:22,148
I just come in, I'm in and out

411
00:11:22,148 --> 00:11:23,616
like so quickly and,

412
00:11:23,616 --> 00:11:24,383
you know, and Eddie

413
00:11:24,383 --> 00:11:26,686
always laughs with me.

414
00:11:26,686 --> 00:11:28,688
I go, I come take samples

415
00:11:28,688 --> 00:11:30,423
and then he'll go,

416
00:11:30,523 --> 00:11:31,857
Is your car full of samples?

417
00:11:31,857 --> 00:11:32,725
And I'll say yes.

418
00:11:32,725 --> 00:11:34,326
And he goes, Jump me, go clean it out.

419
00:11:34,326 --> 00:11:35,594
And I'm like, Yes.

420
00:11:35,594 --> 00:11:37,897
So we bring all the samples back in

421
00:11:37,897 --> 00:11:40,199
and we drop them off. And anyway, so.

422
00:11:40,933 --> 00:11:42,301
Okay, yeah.

423
00:11:42,301 --> 00:11:44,103
So, you know, ProSource

424
00:11:44,103 --> 00:11:46,172
has in-house kitchen and bath designers.

425
00:11:46,172 --> 00:11:47,640
Do you make use of that service?

426
00:11:47,640 --> 00:11:48,441
Oh, yeah. Yeah.

427
00:11:48,441 --> 00:11:51,277
Well, at least once a week, if not more.

428
00:11:51,310 --> 00:11:52,111
Okay. Yeah.

429
00:11:52,111 --> 00:11:54,113
So I work with Laura. Okay.

430
00:11:54,113 --> 00:11:55,848
And she's great.

431
00:11:55,848 --> 00:11:59,251
She does a great job and helps me execute

432
00:11:59,251 --> 00:12:01,721
my designs and and my vision.

433
00:12:01,721 --> 00:12:02,788
So, yeah.

434
00:12:02,788 --> 00:12:04,423
So this might be a

435
00:12:04,423 --> 00:12:05,458
I want to talk a little bit

436
00:12:05,458 --> 00:12:07,927
about the dynamic of that relationship

437
00:12:08,260 --> 00:12:09,295
and this might be a good time

438
00:12:09,295 --> 00:12:10,863
also to sort of clarify,

439
00:12:10,863 --> 00:12:12,264
because you're a designer

440
00:12:12,264 --> 00:12:13,199
an interior designer,

441
00:12:13,199 --> 00:12:15,401
we have kitchen and bath designers

442
00:12:15,401 --> 00:12:16,202
maybe talk a little bit

443
00:12:16,202 --> 00:12:18,270
about the distinction of what role

444
00:12:18,270 --> 00:12:19,472
each of you play here

445
00:12:19,472 --> 00:12:21,907
and then therefore how you work together

446
00:12:21,907 --> 00:12:23,042
when you're coming to the showroom.

447
00:12:23,042 --> 00:12:23,442
Right.

448
00:12:24,844 --> 00:12:26,011
Primarily, I mean,

449
00:12:26,011 --> 00:12:28,013
I already have a vision coming in.

450
00:12:28,013 --> 00:12:28,981
What what

451
00:12:28,981 --> 00:12:30,149
really AIDS

452
00:12:30,149 --> 00:12:31,150
is the drawings

453
00:12:31,150 --> 00:12:33,686
that she generates for me,

454
00:12:33,686 --> 00:12:36,388
especially the 3D drawings,

455
00:12:36,388 --> 00:12:38,057
because if somebody in

456
00:12:38,057 --> 00:12:41,594
in their home has a certain vision and

457
00:12:41,727 --> 00:12:43,562
and I'm not seeing their vision,

458
00:12:43,562 --> 00:12:44,163
but anything

459
00:12:44,163 --> 00:12:45,898
that I can give them on paper

460
00:12:45,898 --> 00:12:49,268
so that they can comment on and

461
00:12:50,503 --> 00:12:52,371
just help to see,

462
00:12:52,371 --> 00:12:53,839
you know, yes, this is where

463
00:12:53,839 --> 00:12:55,674
we're going in the right direction.

464
00:12:55,674 --> 00:12:56,375
You know,

465
00:12:56,442 --> 00:12:57,343
anything visual

466
00:12:57,343 --> 00:12:59,578
that you can give a client

467
00:12:59,612 --> 00:13:00,980
is best.

468
00:13:00,980 --> 00:13:02,815
So and she really helps me on that

469
00:13:02,815 --> 00:13:03,983
part of it so much.

470
00:13:03,983 --> 00:13:05,251
Okay. Yeah.

471
00:13:05,251 --> 00:13:06,318
But at least once a week

472
00:13:06,318 --> 00:13:08,154
you're working with her. Yeah. Yeah. Okay.

473
00:13:08,154 --> 00:13:09,755
Yeah. So

474
00:13:10,055 --> 00:13:10,656
that would raise

475
00:13:10,656 --> 00:13:12,925
another interesting question in that

476
00:13:12,925 --> 00:13:13,993
when you look at the projects

477
00:13:13,993 --> 00:13:15,528
that you do, are the vast

478
00:13:15,528 --> 00:13:17,663
majority of them kitchens and bathrooms

479
00:13:17,663 --> 00:13:18,664
or at least involve

480
00:13:18,664 --> 00:13:19,632
a kitchen and bathroom?

481
00:13:20,766 --> 00:13:23,803
I would say not, no, not all projects.

482
00:13:23,803 --> 00:13:24,737
I mean,

483
00:13:24,737 --> 00:13:27,106
I do do a lot of kitchens and baths,

484
00:13:27,106 --> 00:13:28,107
but like a bar.

485
00:13:28,107 --> 00:13:30,476
I'm doing a wine cellar right now

486
00:13:30,476 --> 00:13:32,978
that she's helping me with.

487
00:13:32,978 --> 00:13:34,280
I'm doing another bar.

488
00:13:34,280 --> 00:13:36,382
So it just it's all over.

489
00:13:37,883 --> 00:13:40,085
It could be just even refreshing a house,

490
00:13:40,085 --> 00:13:42,421
which a lot of my clients

491
00:13:42,421 --> 00:13:43,389
are just refreshing.

492
00:13:43,389 --> 00:13:45,658
So it just involves changing countertops,

493
00:13:45,925 --> 00:13:47,493
maybe a backsplash.

494
00:13:47,493 --> 00:13:49,595
So, you know, we come in

495
00:13:49,595 --> 00:13:51,497
with a drawing to do that.

496
00:13:51,497 --> 00:13:53,532
So, yeah, it's all over the board.

497
00:13:53,599 --> 00:13:54,333
I mean, you know,

498
00:13:54,333 --> 00:13:55,201
lots of different things.

499
00:13:55,201 --> 00:13:57,837
But no, I'm not always doing kitchens and baths.

500
00:13:58,037 --> 00:13:59,839
I do lots of other products.

501
00:13:59,839 --> 00:14:00,005
Well,

502
00:14:00,005 --> 00:14:01,040
if you want to come over to my place

503
00:14:01,040 --> 00:14:02,541
and do a wine cellar, I'm

504
00:14:02,541 --> 00:14:04,243
not going to say no to that by the way.

505
00:14:04,243 --> 00:14:05,711
Yeah, that was interesting.

506
00:14:05,711 --> 00:14:06,212
Something else

507
00:14:06,212 --> 00:14:08,180
that you mentioned there with the refresh

508
00:14:08,180 --> 00:14:09,548
and maybe just doing countertop

509
00:14:09,548 --> 00:14:10,850
or doing a backsplash.

510
00:14:10,850 --> 00:14:13,252
So it doesn't have to be a whole room

511
00:14:13,452 --> 00:14:14,820
makeover for you.

512
00:14:14,820 --> 00:14:15,788
You could take something

513
00:14:15,788 --> 00:14:17,223
that small and work with it.

514
00:14:17,223 --> 00:14:17,957
Is that mostly though,

515
00:14:17,957 --> 00:14:20,893
also from previous clients. Yes. Okay.

516
00:14:20,960 --> 00:14:21,660
Yeah. Yeah.

517
00:14:21,660 --> 00:14:22,127
It's clients

518
00:14:22,127 --> 00:14:23,262
that I've worked with for years

519
00:14:23,262 --> 00:14:25,631
and maybe I did their house, you know,

520
00:14:25,798 --> 00:14:27,199
10, 15 years ago.

521
00:14:28,434 --> 00:14:29,401
They'll want to come back

522
00:14:29,401 --> 00:14:30,302
and say, okay,

523
00:14:30,302 --> 00:14:33,572
take this house and give me a new look.

524
00:14:33,572 --> 00:14:35,541
Some of it is just like maybe

525
00:14:35,541 --> 00:14:36,475
using their area

526
00:14:36,475 --> 00:14:38,277
rugs, changing paint colors,

527
00:14:38,277 --> 00:14:40,479
adding some new

528
00:14:40,713 --> 00:14:43,549
cabinets or, you know,

529
00:14:43,549 --> 00:14:45,951
furniture pieces just to change it up.

530
00:14:46,652 --> 00:14:47,686
You know, they get tired

531
00:14:47,686 --> 00:14:49,588
and they want it to look different.

532
00:14:49,588 --> 00:14:51,590
So, yeah, so I'm working on

533
00:14:51,657 --> 00:14:53,592
lots of projects like that. Yeah.

534
00:14:53,592 --> 00:14:55,828
So the smaller scale as it were.

535
00:14:55,828 --> 00:14:56,662
Yeah. Yeah.

536
00:14:56,662 --> 00:14:57,396
How many projects do

537
00:14:57,396 --> 00:14:59,365
you take on at a time?

538
00:14:59,365 --> 00:15:00,699
Well, I was counting the other day

539
00:15:00,699 --> 00:15:02,935
because I'm like usually I,

540
00:15:02,935 --> 00:15:05,037
I know usually

541
00:15:05,037 --> 00:15:06,572
throughout the year

542
00:15:06,672 --> 00:15:08,807
I'll have like 20 projects

543
00:15:08,807 --> 00:15:10,442
going at one time.

544
00:15:10,442 --> 00:15:13,812
Right now I have probably about 12 or 15.

545
00:15:14,346 --> 00:15:16,181
At one time. Yeah. Yeah.

546
00:15:16,181 --> 00:15:17,583
How do you balance that?

547
00:15:18,584 --> 00:15:19,685
Everybody's had a different

548
00:15:19,685 --> 00:15:20,552
face, so, you know,

549
00:15:20,552 --> 00:15:21,487
you might concentrate

550
00:15:21,487 --> 00:15:23,389
really heavily on a project.

551
00:15:23,389 --> 00:15:25,991
Like right now I'm doing a barn.

552
00:15:25,991 --> 00:15:27,226
I haven't done a barn.

553
00:15:27,226 --> 00:15:28,260
Yes, I'm doing a barn.

554
00:15:28,260 --> 00:15:30,429
Okay. Yes, We may talk about this.

555
00:15:30,462 --> 00:15:31,297
Yeah.

556
00:15:31,830 --> 00:15:32,798
It's a great project.

557
00:15:32,798 --> 00:15:33,732
In fact, I'm going there

558
00:15:33,732 --> 00:15:36,402
right after I leave here, so.

559
00:15:36,402 --> 00:15:39,438
But it's a two story barn, and I'm.

560
00:15:39,738 --> 00:15:41,507
I'm working with all the finishes

561
00:15:41,507 --> 00:15:41,941
right now,

562
00:15:41,941 --> 00:15:42,675
trying to come up

563
00:15:42,675 --> 00:15:44,910
with the stained colors for the exterior.

564
00:15:45,744 --> 00:15:48,180
But anyway, so it's a fun project.

565
00:15:48,180 --> 00:15:49,214
No, I'm not letting this go.

566
00:15:49,214 --> 00:15:50,082
I can't. Okay.

567
00:15:50,082 --> 00:15:52,184
What are the animals

568
00:15:52,184 --> 00:15:53,285
being kept inside this barn?

569
00:15:53,285 --> 00:15:53,752
And we're, like,

570
00:15:53,752 --> 00:15:55,888
setting them up on some nice LVT flooring?

571
00:15:55,888 --> 00:15:56,388
No, No. This.

572
00:15:56,388 --> 00:15:59,858
This is going to be more like a fun barn

573
00:15:59,858 --> 00:16:03,095
where they have lots of toys to store.

574
00:16:03,729 --> 00:16:04,396
Okay,

575
00:16:04,563 --> 00:16:06,365
so it's out in Wildwood,

576
00:16:06,365 --> 00:16:08,067
and we're actually

577
00:16:08,067 --> 00:16:10,169
doing a container pool.

578
00:16:10,169 --> 00:16:12,204
It's a pool made out of a

579
00:16:12,972 --> 00:16:14,907
truck container. Okay.

580
00:16:14,907 --> 00:16:16,909
And they're taking containers now

581
00:16:16,909 --> 00:16:19,411
and they're actually lining them

582
00:16:19,411 --> 00:16:21,480
and turning them into pools.

583
00:16:21,480 --> 00:16:22,815
And so we're adding

584
00:16:22,815 --> 00:16:24,750
one of these on the end of the barn.

585
00:16:24,750 --> 00:16:27,519
So they it's a lap pool, basically.

586
00:16:27,519 --> 00:16:29,555
Wow. It's a fun project.

587
00:16:30,122 --> 00:16:31,390
I would love to see pictures of this

588
00:16:31,390 --> 00:16:32,091
when this is done.

589
00:16:32,091 --> 00:16:32,858
I know.

590
00:16:32,858 --> 00:16:34,159
Because I'm trying to envision that.

591
00:16:34,159 --> 00:16:35,394
Well, it's really fun

592
00:16:35,394 --> 00:16:36,528
because I was there yesterday

593
00:16:36,528 --> 00:16:38,931
and I'm seeing all the wood go up

594
00:16:38,931 --> 00:16:41,533
and it's like an actual barn raising.

595
00:16:41,533 --> 00:16:42,735
I love it. It's so fun.

596
00:16:42,735 --> 00:16:44,336
I'm taking pictures every day.

597
00:16:44,336 --> 00:16:45,771
So. Have you

598
00:16:45,771 --> 00:16:46,772
ever done anything like that?

599
00:16:46,772 --> 00:16:48,207
No, no, this is a new venture

600
00:16:48,207 --> 00:16:50,209
So how did you prep yourself?

601
00:16:50,209 --> 00:16:51,610
Is there even, like, research

602
00:16:51,610 --> 00:16:52,611
you can do for this?

603
00:16:52,611 --> 00:16:53,746
No, not really.

604
00:16:53,746 --> 00:16:54,480
No, not really.

605
00:16:54,480 --> 00:16:56,982
It's funny because my client.

606
00:16:57,282 --> 00:16:58,617
You know, I've done their home,

607
00:16:58,617 --> 00:16:59,651
obviously, and it's

608
00:16:59,651 --> 00:17:00,919
right on their land, so

609
00:17:02,021 --> 00:17:02,621
they've been wanting

610
00:17:02,621 --> 00:17:03,622
this barn for a while.

611
00:17:03,622 --> 00:17:05,224
So anyway, I got involved and,

612
00:17:05,224 --> 00:17:06,358
you know, it's just fun.

613
00:17:06,358 --> 00:17:06,658
Yeah.

614
00:17:06,658 --> 00:17:07,726
So, so sorry to drive

615
00:17:07,726 --> 00:17:08,594
so much into that project,

616
00:17:08,594 --> 00:17:09,661
but that was so unique.

617
00:17:09,661 --> 00:17:10,295
Oh, yeah.

618
00:17:10,295 --> 00:17:10,629
Yeah.

619
00:17:10,629 --> 00:17:12,564
I have a lot of unique projects. Yeah.

620
00:17:12,564 --> 00:17:13,866
Okay. Yeah.

621
00:17:13,866 --> 00:17:15,434
So maybe a little

622
00:17:15,434 --> 00:17:16,568
bit of a spinoff of that.

623
00:17:16,568 --> 00:17:19,038
How do you go about gathering information

624
00:17:19,304 --> 00:17:20,072
on the homeowners

625
00:17:20,072 --> 00:17:21,607
lifestyle and incorporate

626
00:17:21,607 --> 00:17:22,508
that into your design?

627
00:17:22,508 --> 00:17:23,942
And when I say that I'm talking

628
00:17:23,942 --> 00:17:25,377
kids, pets

629
00:17:25,377 --> 00:17:26,145
working from home,

630
00:17:26,145 --> 00:17:27,546
which many people do now,

631
00:17:27,546 --> 00:17:29,748
even in-laws who may or may live there,

632
00:17:29,748 --> 00:17:30,749
how do you go

633
00:17:30,749 --> 00:17:31,917
about getting that information

634
00:17:31,917 --> 00:17:34,353
and then incorporating those parts

635
00:17:34,353 --> 00:17:35,087
into your design?

636
00:17:35,087 --> 00:17:35,821
Yeah, well,

637
00:17:35,821 --> 00:17:36,555
that's part of my

638
00:17:36,555 --> 00:17:38,123
one of my very first meetings

639
00:17:38,123 --> 00:17:39,958
with the customer

640
00:17:39,958 --> 00:17:41,260
and talking to them

641
00:17:41,260 --> 00:17:42,795
about how they use their space

642
00:17:42,795 --> 00:17:43,896
in their house,

643
00:17:43,896 --> 00:17:44,229
you know,

644
00:17:44,229 --> 00:17:47,399
and some of these homes that are older,

645
00:17:47,766 --> 00:17:48,100
you know,

646
00:17:48,100 --> 00:17:49,468
they'll have the formal living room,

647
00:17:49,468 --> 00:17:50,269
formal dining room.

648
00:17:50,269 --> 00:17:51,303
People don't use those.

649
00:17:51,303 --> 00:17:53,872
So reworking spaces, I

650
00:17:53,872 --> 00:17:55,240
do a lot of space planning

651
00:17:56,475 --> 00:17:57,543
to make the

652
00:17:57,543 --> 00:17:58,544
rest of the house work

653
00:17:58,544 --> 00:18:00,212
instead of adding square footage,

654
00:18:00,212 --> 00:18:01,213
use the square footage

655
00:18:01,213 --> 00:18:03,649
they have to try to incorporate

656
00:18:03,649 --> 00:18:04,450
some of those.

657
00:18:04,450 --> 00:18:04,950
Right now

658
00:18:04,950 --> 00:18:07,052
I'm working on a project in the city

659
00:18:07,352 --> 00:18:11,290
where the customer, they live there for

660
00:18:11,723 --> 00:18:13,358
probably about ten years,

661
00:18:13,358 --> 00:18:15,661
but they want their in-laws to move in.

662
00:18:16,028 --> 00:18:17,963
So they're we're developing

663
00:18:17,963 --> 00:18:19,865
and adding an addition

664
00:18:19,865 --> 00:18:20,699
onto the home

665
00:18:20,699 --> 00:18:21,567
so that

666
00:18:21,567 --> 00:18:23,135
the parents can live with them

667
00:18:23,135 --> 00:18:24,236
as they age.

668
00:18:24,236 --> 00:18:25,838
So yeah, I think

669
00:18:25,838 --> 00:18:27,473
we're going to see a lot more of that.

670
00:18:27,473 --> 00:18:29,508
You do to sort of the trend

671
00:18:29,508 --> 00:18:30,142
line is going.

672
00:18:30,142 --> 00:18:32,911
Yeah, I think you're going to see more

673
00:18:32,911 --> 00:18:34,413
families living together

674
00:18:34,413 --> 00:18:37,483
because costs are getting so expensive

675
00:18:37,483 --> 00:18:39,284
and I think I think

676
00:18:39,284 --> 00:18:40,185
we're going to see some of that.

677
00:18:40,185 --> 00:18:41,553
Yeah. Okay.

678
00:18:41,553 --> 00:18:43,889
So you touched on a little bit here.

679
00:18:43,889 --> 00:18:46,391
How do you navigate actually

680
00:18:47,059 --> 00:18:49,328
take into account the traffic flow

681
00:18:49,628 --> 00:18:50,629
within a home,

682
00:18:50,629 --> 00:18:52,064
a home remodel design, especially,

683
00:18:52,064 --> 00:18:52,965
say, in a kitchen

684
00:18:52,965 --> 00:18:54,299
that could may

685
00:18:54,299 --> 00:18:55,567
or may not have like an island

686
00:18:55,567 --> 00:18:57,703
they could, you got navigation around that.

687
00:18:57,970 --> 00:18:59,505
So how does traffic flow

688
00:18:59,505 --> 00:19:01,240
get incorporated into your designs?

689
00:19:02,274 --> 00:19:03,509
Yeah, it's definitely important.

690
00:19:03,509 --> 00:19:04,977
Obviously, it depends on,

691
00:19:04,977 --> 00:19:07,146
you know, how somebody is coming in

692
00:19:07,146 --> 00:19:08,280
from their home,

693
00:19:08,280 --> 00:19:11,383
whether through the garage or

694
00:19:11,383 --> 00:19:13,652
how they use that kitchen space.

695
00:19:14,620 --> 00:19:15,721
A lot of people will want

696
00:19:15,721 --> 00:19:17,022
to incorporate places

697
00:19:17,022 --> 00:19:19,591
where they make charging stations.

698
00:19:20,225 --> 00:19:22,461
They'll use their computer at an island.

699
00:19:23,362 --> 00:19:24,062
There's an

700
00:19:24,062 --> 00:19:25,497
if they have pets, you know,

701
00:19:25,497 --> 00:19:27,332
many people want to incorporate

702
00:19:27,332 --> 00:19:29,168
like a pet area,

703
00:19:29,168 --> 00:19:30,335
whether it's in the kitchen

704
00:19:30,335 --> 00:19:33,672
or close by in a laundry space.

705
00:19:33,672 --> 00:19:34,873
And I'm seeing more

706
00:19:34,873 --> 00:19:36,975
like people who use appliances

707
00:19:36,975 --> 00:19:38,510
and they don't necessarily

708
00:19:38,510 --> 00:19:40,579
want it in the kitchen.

709
00:19:40,579 --> 00:19:42,648
Pantries become really important,

710
00:19:42,981 --> 00:19:44,149
so they're actually

711
00:19:44,149 --> 00:19:46,852
incorporating stations in the pantries

712
00:19:46,852 --> 00:19:48,987
where they bring out appliances

713
00:19:49,188 --> 00:19:50,589
or leave them out all the time

714
00:19:50,589 --> 00:19:52,724
so that they do use them instead of,

715
00:19:52,724 --> 00:19:54,693
you know, trying to pull something out.

716
00:19:54,693 --> 00:19:56,762
You know, don't keep it already set up,

717
00:19:57,196 --> 00:19:58,030
which is good.

718
00:19:58,030 --> 00:19:59,431
That isn't when it's

719
00:19:59,431 --> 00:20:01,433
either out or easily accessible it’s amazing

720
00:20:01,433 --> 00:20:03,001
how much more frequently they are used.

721
00:20:03,001 --> 00:20:04,970
Yeah, absolutely. Absolutely.

722
00:20:04,970 --> 00:20:05,137
Yeah.

723
00:20:05,137 --> 00:20:07,272
So just because you brought up

724
00:20:07,773 --> 00:20:08,974
because we were talking about pets

725
00:20:08,974 --> 00:20:10,275
here, too, are you seeing a lot of

726
00:20:11,677 --> 00:20:12,744
look, I'll

727
00:20:13,078 --> 00:20:13,512
use the

728
00:20:13,512 --> 00:20:14,580
term pet station

729
00:20:14,580 --> 00:20:17,716
but more like the bath or shower station.

730
00:20:17,716 --> 00:20:18,750
Oh yeah. Yeah.

731
00:20:18,750 --> 00:20:20,018
For dogs. Yeah, I've done those.

732
00:20:20,018 --> 00:20:22,254
It could be for cats. They’re a little less likely

733
00:20:22,254 --> 00:20:23,422
to cooperate.

734
00:20:23,422 --> 00:20:25,557
But yes, I've done a few dog showers.

735
00:20:25,557 --> 00:20:27,559
Yeah, Yeah. Okay.

736
00:20:27,559 --> 00:20:27,793
Yeah.

737
00:20:27,793 --> 00:20:30,762
We just lowered the shower door itself

738
00:20:31,096 --> 00:20:32,331
and have a handheld

739
00:20:32,331 --> 00:20:34,399
so that you can actually rinse,

740
00:20:34,399 --> 00:20:35,400
rinse the dogs off

741
00:20:35,400 --> 00:20:38,103
and trap them in there at the same time.

742
00:20:38,103 --> 00:20:40,005
So they don’t get everywhere. Yeah. Right.

743
00:20:40,005 --> 00:20:42,040
Oh it's always important. Yeah.

744
00:20:42,040 --> 00:20:44,042
So the pivot

745
00:20:44,042 --> 00:20:46,011
a bit off of the word shower here

746
00:20:46,011 --> 00:20:47,379
and go into plumbing

747
00:20:47,379 --> 00:20:49,681
when you're doing a kitchen or bathroom,

748
00:20:49,681 --> 00:20:51,149
how do you address

749
00:20:51,149 --> 00:20:52,351
plumbing issues

750
00:20:52,351 --> 00:20:54,052
that could occur there either

751
00:20:54,052 --> 00:20:55,053
maybe it's

752
00:20:55,120 --> 00:20:56,188
the existing plumbing

753
00:20:56,188 --> 00:20:57,256
and that you're working with

754
00:20:57,256 --> 00:20:59,524
or you have to relocate the plumbing.

755
00:20:59,558 --> 00:20:59,992
Mm hmm.

756
00:21:00,993 --> 00:21:01,560
Yeah.

757
00:21:01,560 --> 00:21:03,562
Relocating. We do a lot.

758
00:21:03,562 --> 00:21:04,296
Okay, So

759
00:21:04,296 --> 00:21:07,899
because we're changing space around,

760
00:21:07,899 --> 00:21:08,267
you know,

761
00:21:08,267 --> 00:21:09,434
particularly the finishes

762
00:21:09,434 --> 00:21:12,204
when you're getting into the plumbing,

763
00:21:12,204 --> 00:21:12,871
Not so much.

764
00:21:12,871 --> 00:21:13,505
I mean,

765
00:21:13,772 --> 00:21:14,873
you can learn a lot

766
00:21:14,873 --> 00:21:17,342
about shopping with somebody

767
00:21:17,342 --> 00:21:19,745
on their plumbing

768
00:21:19,945 --> 00:21:21,179
just by the finishes

769
00:21:21,179 --> 00:21:22,014
they choose

770
00:21:22,014 --> 00:21:24,049
and things that they talk about.

771
00:21:24,049 --> 00:21:25,250
It's interesting.

772
00:21:25,250 --> 00:21:26,918
When I do a whole house,

773
00:21:26,918 --> 00:21:27,886
I'll start with plumbing

774
00:21:27,886 --> 00:21:29,921
because it's kind of easy

775
00:21:29,921 --> 00:21:31,890
and at least I get to hear

776
00:21:31,890 --> 00:21:33,759
what a client like leans toward,

777
00:21:33,759 --> 00:21:35,027
whether it's

778
00:21:35,427 --> 00:21:38,997
more of a contemporary faucet versus

779
00:21:38,997 --> 00:21:40,532
something a little bit softer,

780
00:21:40,532 --> 00:21:41,400
I can kind of tell

781
00:21:41,400 --> 00:21:42,034
where they're going

782
00:21:42,034 --> 00:21:43,035
with the rest of the items

783
00:21:43,035 --> 00:21:44,536
they're going to choose.

784
00:21:45,270 --> 00:21:46,805
So but

785
00:21:46,805 --> 00:21:47,306
right now,

786
00:21:47,306 --> 00:21:49,608
I think there's so many great finishes

787
00:21:50,042 --> 00:21:51,810
that they're coming out with plumbing

788
00:21:51,810 --> 00:21:54,079
and it's like kind of like jewelry,

789
00:21:54,079 --> 00:21:54,813
just like

790
00:21:54,813 --> 00:21:56,581
hardware is on cabinets,

791
00:21:56,581 --> 00:21:58,283
you know, it just it

792
00:21:58,283 --> 00:21:59,985
it kind of adds another element.

793
00:21:59,985 --> 00:22:00,819
That's it,

794
00:22:00,819 --> 00:22:02,988
you know, really makes the kitchen shine.

795
00:22:03,088 --> 00:22:04,523
So I like that.

796
00:22:04,523 --> 00:22:06,224
But it's interesting

797
00:22:06,224 --> 00:22:07,392
that you would say that, though,

798
00:22:07,392 --> 00:22:08,794
that you might actually start with

799
00:22:08,794 --> 00:22:09,428
with some of plumbing

800
00:22:09,428 --> 00:22:10,395
like faucets

801
00:22:10,395 --> 00:22:11,663
and drive out from there,

802
00:22:11,663 --> 00:22:13,799
because I think that that would be

803
00:22:13,799 --> 00:22:14,966
maybe last on the list.

804
00:22:14,966 --> 00:22:15,801
But you kind of use

805
00:22:15,801 --> 00:22:17,969
that as the motivational element

806
00:22:17,969 --> 00:22:19,371
for the theme in the room.

807
00:22:19,371 --> 00:22:20,772
And getting more information

808
00:22:20,772 --> 00:22:21,807
from the client.

809
00:22:21,807 --> 00:22:23,542
You know, just talking about a project,

810
00:22:23,542 --> 00:22:24,976
sometimes they don't know

811
00:22:24,976 --> 00:22:26,478
what to tell you.

812
00:22:26,478 --> 00:22:27,913
You have to kind of

813
00:22:27,913 --> 00:22:29,281
pull that out of them.

814
00:22:29,281 --> 00:22:31,383
So starting with something simpler,

815
00:22:31,383 --> 00:22:32,250
you can kind of hear

816
00:22:32,250 --> 00:22:33,018
what they're saying

817
00:22:33,018 --> 00:22:34,019
and, you know,

818
00:22:34,019 --> 00:22:36,021
it helps you with other parts of the

819
00:22:36,021 --> 00:22:37,889
of the project. Yeah.

820
00:22:37,889 --> 00:22:40,025
So staying for a moment in kitchens,

821
00:22:40,625 --> 00:22:42,427
what about existing appliances

822
00:22:42,427 --> 00:22:42,828
that are in there?

823
00:22:42,828 --> 00:22:44,830
How do you take that into account

824
00:22:44,830 --> 00:22:46,098
or are you

825
00:22:46,098 --> 00:22:47,499
more often than not changing out

826
00:22:47,499 --> 00:22:49,501
appliances at the same time?

827
00:22:49,501 --> 00:22:51,870
No appliances are a challenge these days.

828
00:22:52,170 --> 00:22:54,339
Takes a long time to get them

829
00:22:54,339 --> 00:22:56,375
and if somebody has like, for instance,

830
00:22:56,375 --> 00:22:57,209
I'm doing a project

831
00:22:57,209 --> 00:22:59,411
now where they have a 48 inch subzero,

832
00:23:00,746 --> 00:23:01,913
I'm encouraging them to

833
00:23:01,913 --> 00:23:05,517
keep it and work with it because really,

834
00:23:05,517 --> 00:23:07,586
I mean, it's almost like 18 months

835
00:23:07,586 --> 00:23:09,054
now to get some appliances

836
00:23:09,054 --> 00:23:09,955
and it's crazy.

837
00:23:09,955 --> 00:23:12,057
It does dictate,

838
00:23:12,057 --> 00:23:12,324
you know,

839
00:23:12,324 --> 00:23:13,692
what you're going to do in a kitchen.

840
00:23:13,692 --> 00:23:16,361
And I often tell them to go ahead and go

841
00:23:16,561 --> 00:23:18,029
appliance shopping

842
00:23:18,029 --> 00:23:19,931
and give me some input on that

843
00:23:19,931 --> 00:23:21,299
before we actually get

844
00:23:21,299 --> 00:23:22,601
started on the design,

845
00:23:22,601 --> 00:23:23,368
because it does

846
00:23:23,368 --> 00:23:25,270
it does dictate some of those things.

847
00:23:25,270 --> 00:23:27,239
So. What about

848
00:23:27,239 --> 00:23:28,673
if we break out side of that?

849
00:23:28,673 --> 00:23:30,475
What about existing furniture

850
00:23:30,475 --> 00:23:31,610
that they may want to keep

851
00:23:31,610 --> 00:23:34,179
in a particular space? Yeah,

852
00:23:34,179 --> 00:23:36,581
a lot of people have heirlooms

853
00:23:36,581 --> 00:23:38,817
from different family members.

854
00:23:38,817 --> 00:23:40,318
You know, we try to incorporate that,

855
00:23:40,318 --> 00:23:41,920
but also letting them know

856
00:23:41,920 --> 00:23:44,856
it also is going to dictate their style.

857
00:23:44,856 --> 00:23:47,058
So you have to walk gently with that,

858
00:23:47,826 --> 00:23:50,028
but try to incorporate as best you can.

859
00:23:50,028 --> 00:23:51,530
And you know,

860
00:23:51,530 --> 00:23:53,098
most of them know whether or not it's

861
00:23:53,098 --> 00:23:55,167
going to fit the design or not.

862
00:23:55,167 --> 00:23:56,401
And they have to make that choice

863
00:23:56,401 --> 00:23:58,570
whether or not to use that in their space

864
00:23:58,570 --> 00:24:00,105
or put it somewhere else.

865
00:24:00,105 --> 00:24:01,907
So because we've talked a little bit here

866
00:24:01,907 --> 00:24:03,442
about style,

867
00:24:03,442 --> 00:24:04,409
if I were to ask you,

868
00:24:04,409 --> 00:24:06,378
what is your particular style

869
00:24:06,378 --> 00:24:08,013
preference? Just straight up yours,

870
00:24:08,013 --> 00:24:09,381
if you could take any blank space

871
00:24:09,381 --> 00:24:10,315
and put it

872
00:24:10,315 --> 00:24:11,550
put a particular style in there,

873
00:24:11,550 --> 00:24:12,884
what would you lean toward?

874
00:24:12,884 --> 00:24:15,220
I'm I am more contemporary,

875
00:24:15,420 --> 00:24:17,522
not on the modern end of it,

876
00:24:17,522 --> 00:24:19,291
but more contemporary personally.

877
00:24:20,492 --> 00:24:22,894
But of course I do every style right?

878
00:24:22,894 --> 00:24:26,031
And you have to in this business.

879
00:24:26,031 --> 00:24:28,800
I also have a Western style

880
00:24:29,100 --> 00:24:30,268
lower level,

881
00:24:30,268 --> 00:24:33,638
not my preference, but my husband's.

882
00:24:33,638 --> 00:24:35,073
But our. Whole. That's nice of you.

883
00:24:35,073 --> 00:24:35,774
Yeah,

884
00:24:36,041 --> 00:24:36,908
well, I started there

885
00:24:36,908 --> 00:24:39,611
when I moved into his home.

886
00:24:39,611 --> 00:24:41,613
We decided to remodel it

887
00:24:41,613 --> 00:24:42,981
and I told him he could do anything

888
00:24:42,981 --> 00:24:45,083
in the lower level, but beyond that,

889
00:24:45,283 --> 00:24:46,551
that was it.

890
00:24:47,385 --> 00:24:48,720
So he was confined to that one space.

891
00:24:48,720 --> 00:24:50,288
Yeah, he is confined, he loves it.

892
00:24:50,288 --> 00:24:51,823
And so he's happy with that.

893
00:24:51,823 --> 00:24:52,991
So I get the rest of the house,

894
00:24:52,991 --> 00:24:55,260
so it's all good. Okay,

895
00:24:55,260 --> 00:24:57,562
so I ask that and then I'm curious,

896
00:24:58,063 --> 00:25:00,165
when you're designing a space

897
00:25:00,165 --> 00:25:01,666
for one of your clients,

898
00:25:01,666 --> 00:25:03,301
how are you able to keep

899
00:25:03,301 --> 00:25:04,970
your own personal preferences

900
00:25:04,970 --> 00:25:05,670
sort of out of it

901
00:25:05,670 --> 00:25:07,172
and zone in on what they.

902
00:25:07,172 --> 00:25:07,939
Oh yeah.

903
00:25:07,939 --> 00:25:09,007
Oh yeah, definitely.

904
00:25:09,007 --> 00:25:09,908
Yeah, yeah.

905
00:25:09,908 --> 00:25:10,342
I've done

906
00:25:10,342 --> 00:25:12,043
lots of different styles, you know,

907
00:25:12,043 --> 00:25:13,078
over the years. So

908
00:25:14,946 --> 00:25:16,381
yeah, so

909
00:25:16,748 --> 00:25:17,182
one of the

910
00:25:17,182 --> 00:25:18,250
interesting projects

911
00:25:18,250 --> 00:25:20,619
I did, a lady and her husband

912
00:25:21,453 --> 00:25:22,654
lived in Singapore

913
00:25:22,654 --> 00:25:24,856
and they had quite a few artifacts

914
00:25:24,856 --> 00:25:26,458
that they brought back from there

915
00:25:26,458 --> 00:25:28,426
and the whole house was around that.

916
00:25:28,426 --> 00:25:29,995
Not necessarily my style,

917
00:25:29,995 --> 00:25:31,296
but it was a great project

918
00:25:31,296 --> 00:25:33,732
and was fun to deal with. So yeah.

919
00:25:34,432 --> 00:25:35,534
So you mentioned

920
00:25:35,534 --> 00:25:36,001
you worked

921
00:25:36,001 --> 00:25:37,068
with all sorts of different designs.

922
00:25:37,068 --> 00:25:38,770
How many different design styles

923
00:25:38,770 --> 00:25:40,739
do you think you've worked with?

924
00:25:40,739 --> 00:25:42,073
Is there one you haven't worked with?

925
00:25:42,073 --> 00:25:43,141
Maybe is an easier

926
00:25:43,141 --> 00:25:43,642
question.

927
00:25:43,642 --> 00:25:46,211
Yeah, probably that would be the easier

928
00:25:46,211 --> 00:25:48,213
question. Yeah, yeah, yeah.

929
00:25:48,213 --> 00:25:51,216
Like Southwest.

930
00:25:51,216 --> 00:25:52,617
Yeah, yeah.

931
00:25:52,617 --> 00:25:55,186
There's, yeah, a number of styles.

932
00:25:55,387 --> 00:25:57,923
Okay, so

933
00:25:57,923 --> 00:25:58,623
let's do this.

934
00:25:58,623 --> 00:26:00,992
And if this brings us back to the barn,

935
00:26:00,992 --> 00:26:01,493
so be it.

936
00:26:01,493 --> 00:26:03,261
But can you talk about

937
00:26:03,261 --> 00:26:05,096
some of the most fun projects

938
00:26:05,096 --> 00:26:05,964
that you've worked on

939
00:26:05,964 --> 00:26:07,532
and what made them so enjoyable?

940
00:26:07,532 --> 00:26:10,101
Yeah, so I did a really great project

941
00:26:11,269 --> 00:26:12,070
some years ago.

942
00:26:12,070 --> 00:26:13,171
It was

943
00:26:13,171 --> 00:26:14,205
for a

944
00:26:14,205 --> 00:26:16,708
house that was being built over in Ladue

945
00:26:17,108 --> 00:26:20,245
and the gentleman

946
00:26:20,245 --> 00:26:21,613
collected artifacts

947
00:26:21,613 --> 00:26:25,350
from all over the world. Fireplaces,

948
00:26:26,351 --> 00:26:28,353
architectural pieces,

949
00:26:28,353 --> 00:26:30,589
and he had a whole warehouse full of it

950
00:26:31,056 --> 00:26:34,492
and the home was quite large and so

951
00:26:34,726 --> 00:26:36,027
when I got hired,

952
00:26:36,027 --> 00:26:37,362
he took me to this warehouse

953
00:26:37,362 --> 00:26:37,963
and said,

954
00:26:37,963 --> 00:26:39,097
I want you to incorporate

955
00:26:39,097 --> 00:26:41,533
as many of these items as you can.

956
00:26:41,766 --> 00:26:44,135
Into the house. Into his new home.

957
00:26:44,135 --> 00:26:46,738
And it was a big home, so

958
00:26:46,738 --> 00:26:47,739
there was lots of space,

959
00:26:47,739 --> 00:26:49,074
but it was a challenge.

960
00:26:49,074 --> 00:26:50,342
And, you know,

961
00:26:50,342 --> 00:26:52,177
I had to work with specific sizes.

962
00:26:52,177 --> 00:26:53,411
Of course,

963
00:26:53,411 --> 00:26:57,582
and just there was some fabulous pieces

964
00:26:57,816 --> 00:27:00,552
a marble fireplaces,

965
00:27:00,552 --> 00:27:03,121
columns from all over

966
00:27:03,121 --> 00:27:06,257
brackets and from old buildings.

967
00:27:06,591 --> 00:27:07,592
Anyway,

968
00:27:07,626 --> 00:27:09,127
so the project was great

969
00:27:09,127 --> 00:27:10,862
and it lasted for quite a while.

970
00:27:10,862 --> 00:27:13,598
And the home is gorgeous.

971
00:27:13,598 --> 00:27:15,133
It turned out really beautiful.

972
00:27:15,133 --> 00:27:17,402
Yeah, it was a great project.

973
00:27:17,402 --> 00:27:18,637
So it's all done?

974
00:27:18,637 --> 00:27:20,138
Oh yeah. Percentage wise.

975
00:27:20,138 --> 00:27:20,805
What do you think?

976
00:27:20,805 --> 00:27:22,641
You how much of his artifacts

977
00:27:22,641 --> 00:27:24,576
did you think you got into the home?

978
00:27:24,576 --> 00:27:25,276
Quite a bit.

979
00:27:25,276 --> 00:27:27,379
And I think he was really impressed

980
00:27:27,379 --> 00:27:29,581
by how much I was able to incorporate.

981
00:27:29,914 --> 00:27:31,983
You know, we did things in doorways

982
00:27:31,983 --> 00:27:34,319
and he had a copper ceiling

983
00:27:34,319 --> 00:27:35,253
that I incorporated

984
00:27:35,253 --> 00:27:37,455
into a pool table room,

985
00:27:38,223 --> 00:27:39,891
like one of the old tin ceilings

986
00:27:39,891 --> 00:27:41,126
that he had gotten out

987
00:27:41,126 --> 00:27:42,827
of a particular place,

988
00:27:44,396 --> 00:27:45,230
doors, old

989
00:27:45,230 --> 00:27:47,332
doors, windows,

990
00:27:47,766 --> 00:27:49,701
you know, quite a few pieces of it.

991
00:27:49,701 --> 00:27:51,069
It was really interesting

992
00:27:51,069 --> 00:27:51,770
how it came out.

993
00:27:51,770 --> 00:27:53,371
So. I don't think I ever want to go into

994
00:27:53,371 --> 00:27:54,739
how he got all that back.

995
00:27:54,739 --> 00:27:57,742
Yeah, I know. And I'm like, Yeah, yeah.

996
00:27:57,776 --> 00:27:59,244
I don't know how he got it all there,

997
00:27:59,244 --> 00:28:00,545
but he had quite a bit, so.

998
00:28:00,545 --> 00:28:01,813
Wow. Okay then.

999
00:28:01,813 --> 00:28:03,748
Well, let's flip it the other way.

1000
00:28:03,748 --> 00:28:04,449
Can you talk about

1001
00:28:04,449 --> 00:28:06,117
some of the challenges that you face

1002
00:28:06,117 --> 00:28:07,018
and how you overcome

1003
00:28:07,018 --> 00:28:08,586
those challenges in your design?

1004
00:28:08,586 --> 00:28:11,056
You mean working with

1005
00:28:11,056 --> 00:28:11,790
in what way?

1006
00:28:11,790 --> 00:28:12,991
What challenges? It could be anything.

1007
00:28:12,991 --> 00:28:13,792
It could be

1008
00:28:13,792 --> 00:28:15,393
just the space

1009
00:28:15,393 --> 00:28:16,027
in the way it's

1010
00:28:16,027 --> 00:28:16,594
configured or what

1011
00:28:16,594 --> 00:28:17,328
you want to do,

1012
00:28:17,328 --> 00:28:20,632
or it's a product that gets selected.

1013
00:28:20,732 --> 00:28:23,435
Yeah, well,

1014
00:28:23,435 --> 00:28:24,903
I guess there's always challenges

1015
00:28:24,903 --> 00:28:26,638
on every project.

1016
00:28:26,638 --> 00:28:29,607
What I like to do is, is look at a whole

1017
00:28:29,607 --> 00:28:30,975
space for a client

1018
00:28:32,143 --> 00:28:34,612
and instead of confining it to say,

1019
00:28:34,612 --> 00:28:36,781
Let's do a kitchen design,

1020
00:28:36,781 --> 00:28:38,850
many people don't look outside of the box

1021
00:28:38,850 --> 00:28:39,818
by opening up,

1022
00:28:39,818 --> 00:28:41,853
like taking down a wall

1023
00:28:41,853 --> 00:28:43,655
or opening up a window

1024
00:28:43,655 --> 00:28:45,890
or relocating a window.

1025
00:28:46,124 --> 00:28:47,425
Something as simple as that

1026
00:28:47,425 --> 00:28:49,094
can make all the difference in the world.

1027
00:28:49,094 --> 00:28:53,131
And I try to share that with them

1028
00:28:53,131 --> 00:28:55,233
and press them a little bit

1029
00:28:55,233 --> 00:28:57,001
so that the outcome of the project

1030
00:28:57,001 --> 00:28:59,003
can be so much better.

1031
00:28:59,704 --> 00:29:01,439
Sometimes you can get to people

1032
00:29:01,439 --> 00:29:02,807
to do that type of thing

1033
00:29:02,807 --> 00:29:04,175
at other times that they

1034
00:29:04,175 --> 00:29:06,111
they're not open to it at all.

1035
00:29:06,111 --> 00:29:07,912
So it just depends.

1036
00:29:07,912 --> 00:29:09,180
Have you ever gone into a project

1037
00:29:09,180 --> 00:29:11,249
and the client wants something done

1038
00:29:11,249 --> 00:29:12,517
and you look at the space and like,

1039
00:29:12,517 --> 00:29:14,686
this just can't be done.

1040
00:29:14,686 --> 00:29:16,621
Right? Yes, of course. Yeah.

1041
00:29:16,621 --> 00:29:17,789
And sometimes you just have

1042
00:29:17,789 --> 00:29:18,957
to educate them

1043
00:29:18,957 --> 00:29:20,658
and prove to them

1044
00:29:20,658 --> 00:29:21,693
that it show them

1045
00:29:21,693 --> 00:29:23,128
another avenue, you know,

1046
00:29:24,062 --> 00:29:24,863
you know, put down a

1047
00:29:24,863 --> 00:29:26,431
different objective,

1048
00:29:26,431 --> 00:29:28,032
a different way of looking at something

1049
00:29:28,032 --> 00:29:30,135
and you can get them to come around.

1050
00:29:30,135 --> 00:29:31,770
Yeah. Yeah.

1051
00:29:31,770 --> 00:29:33,872
So here, maybe a fun question for you.

1052
00:29:33,872 --> 00:29:36,074
Taking it from a designer standpoint,

1053
00:29:36,074 --> 00:29:38,877
there are one or two shows on TV

1054
00:29:38,877 --> 00:29:40,411
or streaming. Yeah.

1055
00:29:40,411 --> 00:29:42,113
So within the home

1056
00:29:42,113 --> 00:29:44,449
remodeling world, as it were,

1057
00:29:44,449 --> 00:29:46,818
how do you take first off, do you,

1058
00:29:47,152 --> 00:29:48,720
is there any of those shows that you like

1059
00:29:48,720 --> 00:29:49,020
or feel

1060
00:29:49,020 --> 00:29:50,755
are realistiv enough

1061
00:29:50,755 --> 00:29:52,891
or can even offer inspiration from

1062
00:29:53,291 --> 00:29:53,792
with it,

1063
00:29:53,792 --> 00:29:54,726
or do you just find them

1064
00:29:54,726 --> 00:29:56,594
to be more of a nuisance

1065
00:29:56,594 --> 00:29:57,328
within your profession?

1066
00:29:57,328 --> 00:29:58,229
Oh, I think they're

1067
00:29:58,229 --> 00:30:01,299
they're all great because it does

1068
00:30:01,299 --> 00:30:02,100
teach people

1069
00:30:02,100 --> 00:30:04,836
what a designer actually does.

1070
00:30:04,836 --> 00:30:07,605
I think many people just think that

1071
00:30:07,605 --> 00:30:08,573
you choose,

1072
00:30:08,573 --> 00:30:10,408
you know, you choose furniture

1073
00:30:10,408 --> 00:30:12,510
and you put it in. The space planning

1074
00:30:12,510 --> 00:30:13,044
part of it

1075
00:30:13,044 --> 00:30:14,646
is really what we're all about.

1076
00:30:14,646 --> 00:30:16,614
And I think those shows

1077
00:30:16,614 --> 00:30:18,082
have taught people

1078
00:30:18,082 --> 00:30:19,017
that that's what

1079
00:30:19,017 --> 00:30:21,386
a designer actually does,

1080
00:30:21,386 --> 00:30:22,620
looks at your space

1081
00:30:22,620 --> 00:30:24,455
and reworks your space.

1082
00:30:24,455 --> 00:30:25,657
So that part's good.

1083
00:30:25,657 --> 00:30:26,791
The down part of it

1084
00:30:26,791 --> 00:30:28,760
is that they looks like

1085
00:30:28,760 --> 00:30:31,129
in one episode in one sitting,

1086
00:30:31,129 --> 00:30:32,931
you can have your whole job done.

1087
00:30:32,931 --> 00:30:34,265
And I mean. That's not realistic?

1088
00:30:34,265 --> 00:30:35,867
It's not realistic.

1089
00:30:35,867 --> 00:30:36,568
The other part

1090
00:30:36,568 --> 00:30:38,403
that is sort of irritating

1091
00:30:38,403 --> 00:30:40,672
as well is all of the programs

1092
00:30:40,672 --> 00:30:43,374
they use to convey the projects,

1093
00:30:43,374 --> 00:30:45,510
like all of the 3D elements.

1094
00:30:45,510 --> 00:30:47,078
I mean, those are all great,

1095
00:30:47,078 --> 00:30:48,513
but they cost lots of money,

1096
00:30:48,513 --> 00:30:50,882
so they are not all realistic

1097
00:30:50,882 --> 00:30:53,284
for somebody like myself to have

1098
00:30:54,719 --> 00:30:55,920
access to.

1099
00:30:55,920 --> 00:30:56,554
You know, we have

1100
00:30:56,554 --> 00:30:58,122
a little access to some of that,

1101
00:30:58,122 --> 00:30:59,691
but not like they portray

1102
00:30:59,691 --> 00:31:01,226
in some of the shows.

1103
00:31:01,226 --> 00:31:02,827
Yeah, fair enough.

1104
00:31:02,827 --> 00:31:06,030
So you sit down and you agree

1105
00:31:06,331 --> 00:31:09,000
on your vision with the homeowner.

1106
00:31:09,000 --> 00:31:11,269
How hard is it to set a realistic.

1107
00:31:11,269 --> 00:31:12,036
I put the emphasis on

1108
00:31:12,036 --> 00:31:14,038
that realistic budget with them. Yeah.

1109
00:31:14,138 --> 00:31:14,806
Do you find that

1110
00:31:14,806 --> 00:31:17,942
they even know what the budget should be?

1111
00:31:17,942 --> 00:31:19,210
No. Wow. That's.

1112
00:31:19,210 --> 00:31:20,612
That's pretty much what it is.

1113
00:31:20,612 --> 00:31:22,847
They don't know what the budget should be

1114
00:31:22,847 --> 00:31:24,616
because they're not aware.

1115
00:31:24,616 --> 00:31:26,584
But what I always look at is,

1116
00:31:26,584 --> 00:31:28,653
first of all, where's the home?

1117
00:31:29,287 --> 00:31:31,256
What price point are we in?

1118
00:31:31,256 --> 00:31:33,391
You don't want to overprice your project

1119
00:31:33,992 --> 00:31:34,459
because you're

1120
00:31:34,459 --> 00:31:36,561
never going to get it back.

1121
00:31:36,628 --> 00:31:38,630
We talk a little bit about that.

1122
00:31:38,630 --> 00:31:40,832
Some of them have an idea in their head.

1123
00:31:40,832 --> 00:31:42,433
Most of the time they don't,

1124
00:31:42,433 --> 00:31:43,434
so they just want to go

1125
00:31:43,434 --> 00:31:45,403
through the process and say, okay,

1126
00:31:45,403 --> 00:31:47,038
this is what I'm looking for.

1127
00:31:47,038 --> 00:31:48,673
Tell me how much that's going to be.

1128
00:31:48,673 --> 00:31:52,410
You know, and unfortunately,

1129
00:31:52,510 --> 00:31:54,078
I think throughout the years,

1130
00:31:54,078 --> 00:31:56,514
things have gotten so expensive,

1131
00:31:56,514 --> 00:31:57,348
like a project,

1132
00:31:57,348 --> 00:31:58,850
maybe even three

1133
00:31:58,850 --> 00:32:00,351
or four years ago, you know,

1134
00:32:00,351 --> 00:32:02,520
it's elevated so much and people

1135
00:32:03,421 --> 00:32:04,455
in their heads

1136
00:32:04,455 --> 00:32:05,890
may have looked at a project

1137
00:32:05,890 --> 00:32:07,525
maybe three or four years ago.

1138
00:32:07,525 --> 00:32:08,693
And now what they're seeing

1139
00:32:08,693 --> 00:32:11,396
is it's increased so much more. But

1140
00:32:12,563 --> 00:32:13,798
thank God they're still

1141
00:32:13,798 --> 00:32:15,833
out there doing them and it's all good.

1142
00:32:15,833 --> 00:32:17,001
So I was going to ask you

1143
00:32:17,001 --> 00:32:19,170
about that, about the changes.

1144
00:32:19,237 --> 00:32:20,838
It's not just having

1145
00:32:20,838 --> 00:32:22,073
done this for 30 years,

1146
00:32:22,073 --> 00:32:23,308
but with ProSource.

1147
00:32:23,308 --> 00:32:25,376
But just the last few years.

1148
00:32:25,543 --> 00:32:26,644
Oh, things have changed.

1149
00:32:26,644 --> 00:32:28,913
It's changed a lot. Yeah. Yeah.

1150
00:32:28,913 --> 00:32:32,083
Supply chain has just been horrendous

1151
00:32:32,083 --> 00:32:32,984
for this business.

1152
00:32:32,984 --> 00:32:35,954
It's been really tough.

1153
00:32:35,954 --> 00:32:37,689
It's getting better,

1154
00:32:37,689 --> 00:32:40,191
but it's still not completely there. So.

1155
00:32:40,191 --> 00:32:42,794
But yeah, it's been a challenge.

1156
00:32:43,161 --> 00:32:43,895
As a designer,

1157
00:32:43,895 --> 00:32:45,430
how much do you pay attention

1158
00:32:45,430 --> 00:32:47,198
to trends that come out

1159
00:32:47,198 --> 00:32:48,166
and everyone

1160
00:32:48,166 --> 00:32:49,033
you know, every paint

1161
00:32:49,033 --> 00:32:49,600
company comes out

1162
00:32:49,600 --> 00:32:51,903
with their color of the year

1163
00:32:51,903 --> 00:32:53,738
and some of them are very neutral

1164
00:32:53,738 --> 00:32:56,040
and others are just wild, right?

1165
00:32:56,040 --> 00:32:58,710
And so how much do you look at trends

1166
00:32:58,710 --> 00:33:00,845
and either you or the homeowner

1167
00:33:00,845 --> 00:33:01,879
want to incorporate

1168
00:33:01,879 --> 00:33:03,147
those into your designs?

1169
00:33:03,147 --> 00:33:04,916
Well, thank God they have trends

1170
00:33:04,916 --> 00:33:05,583
because otherwise

1171
00:33:05,583 --> 00:33:07,285
we would not be doing what we're doing.

1172
00:33:07,285 --> 00:33:10,521
So that's all good. But the trends, yeah,

1173
00:33:11,622 --> 00:33:12,490
what I encourage my

1174
00:33:12,490 --> 00:33:13,291
clients to do

1175
00:33:13,291 --> 00:33:14,826
is don't pay attention to them

1176
00:33:14,826 --> 00:33:15,293
because there's

1177
00:33:15,293 --> 00:33:16,894
always going to be something new.

1178
00:33:16,894 --> 00:33:19,230
So do what they feel like

1179
00:33:19,597 --> 00:33:21,199
that's best for them.

1180
00:33:21,199 --> 00:33:22,667
Use their color palettes.

1181
00:33:22,667 --> 00:33:24,369
Like when we went through all the whole

1182
00:33:24,369 --> 00:33:26,704
white kitchen and everything being gray,

1183
00:33:28,206 --> 00:33:30,141
I encouraged my clients, don't do that.

1184
00:33:30,141 --> 00:33:31,175
Do what,

1185
00:33:31,175 --> 00:33:32,110
those, you know,

1186
00:33:32,110 --> 00:33:35,246
your colors and your finishes

1187
00:33:35,613 --> 00:33:36,581
make you happy.

1188
00:33:36,581 --> 00:33:39,050
Not not something that's just so trendy,

1189
00:33:40,351 --> 00:33:42,420
you know, because it do it for yourself.

1190
00:33:42,420 --> 00:33:43,321
People are in a

1191
00:33:43,321 --> 00:33:44,822
worry about resale

1192
00:33:44,822 --> 00:33:46,691
unless somebody is only fixing it up

1193
00:33:46,691 --> 00:33:47,592
for resale.

1194
00:33:47,592 --> 00:33:48,393
That's the only time

1195
00:33:48,393 --> 00:33:50,461
I suggest that they look at it that way.

1196
00:33:50,762 --> 00:33:52,296
Otherwise, if they're staying there

1197
00:33:52,296 --> 00:33:53,097
and they're

1198
00:33:53,264 --> 00:33:55,233
doing a project, do it for themselves.

1199
00:33:55,233 --> 00:33:56,567
Yeah. Yeah.

1200
00:33:56,567 --> 00:33:58,236
So let's just flip it

1201
00:33:58,236 --> 00:34:00,071
maybe to your own world here

1202
00:34:00,071 --> 00:34:01,339
in the projects that you do,

1203
00:34:01,339 --> 00:34:04,042
do you see sort of trends or themes

1204
00:34:04,776 --> 00:34:06,244
developing within the projects

1205
00:34:06,244 --> 00:34:06,911
that you do?

1206
00:34:06,911 --> 00:34:08,046
Do you see a lot of that,

1207
00:34:08,046 --> 00:34:09,447
a lot of similar things happening?

1208
00:34:10,815 --> 00:34:12,283
Yes and no.

1209
00:34:12,283 --> 00:34:14,952
You know, I think in the Midwest, we all

1210
00:34:16,187 --> 00:34:17,355
people have a tendency

1211
00:34:17,355 --> 00:34:19,490
to be more traditional,

1212
00:34:19,490 --> 00:34:22,894
not so contemporary, but

1213
00:34:24,862 --> 00:34:26,864
I think the shows that are on TV

1214
00:34:26,864 --> 00:34:27,965
have inspired

1215
00:34:27,965 --> 00:34:29,200
lots of people to,

1216
00:34:29,200 --> 00:34:32,670
you know, reach out into other things.

1217
00:34:32,670 --> 00:34:34,839
When I go to market for furniture,

1218
00:34:34,839 --> 00:34:36,441
you know, it's a coastal thing.

1219
00:34:36,441 --> 00:34:37,742
You'll see

1220
00:34:38,076 --> 00:34:40,611
trends hit on the on the coastlines

1221
00:34:40,611 --> 00:34:41,245
much sooner

1222
00:34:41,245 --> 00:34:43,714
and then it comes back to here.

1223
00:34:43,714 --> 00:34:47,752
But for the most part, I think, you know,

1224
00:34:48,152 --> 00:34:50,655
if people are hiring somebody like me,

1225
00:34:50,655 --> 00:34:52,723
they're already interested in design,

1226
00:34:52,723 --> 00:34:54,725
so they've already educated themselves

1227
00:34:54,725 --> 00:34:56,461
to some aspect of that.

1228
00:34:56,461 --> 00:34:58,629
And so they're they're already aware

1229
00:34:58,663 --> 00:35:00,665
of, you know, what trends are coming

1230
00:35:00,665 --> 00:35:02,700
or what they're interested in anyway.

1231
00:35:03,034 --> 00:35:05,436
So you touched on it a little bit earlier too,

1232
00:35:05,870 --> 00:35:07,038
circling back to it.

1233
00:35:07,038 --> 00:35:09,040
Do you see a lot of technology

1234
00:35:09,340 --> 00:35:10,508
fitting into your designs,

1235
00:35:10,508 --> 00:35:12,877
like one of the one popular one

1236
00:35:12,877 --> 00:35:13,811
that we see out there

1237
00:35:13,811 --> 00:35:14,912
a lot is Alexa

1238
00:35:14,912 --> 00:35:17,014
is making her way throughout the house.

1239
00:35:17,014 --> 00:35:17,915
Oh yeah. In

1240
00:35:17,915 --> 00:35:18,783
a lot of especially

1241
00:35:18,783 --> 00:35:20,251
into kitchens and bathrooms.

1242
00:35:20,251 --> 00:35:21,352
Are you starting to see that

1243
00:35:21,352 --> 00:35:22,420
come forth in your designs?

1244
00:35:22,420 --> 00:35:24,088
Yeah, you do see that

1245
00:35:25,022 --> 00:35:26,190
sometimes it's just,

1246
00:35:26,190 --> 00:35:29,193
you know, mainly toward one one room.

1247
00:35:31,129 --> 00:35:35,466
But yeah, somewhat a lot of my clients

1248
00:35:35,967 --> 00:35:37,935
think technology is

1249
00:35:37,935 --> 00:35:40,004
it's too much into space

1250
00:35:40,671 --> 00:35:42,473
and it changes so quickly.

1251
00:35:42,473 --> 00:35:43,975
And what we've seen, you know,

1252
00:35:43,975 --> 00:35:46,477
just for instance with TVs over time

1253
00:35:47,145 --> 00:35:50,114
that industry changes so drastically

1254
00:35:50,481 --> 00:35:53,484
from even year to year that they're not

1255
00:35:54,619 --> 00:35:55,019
they don't

1256
00:35:55,019 --> 00:35:56,220
want to get caught up into that

1257
00:35:56,220 --> 00:35:57,588
and limit themselves.

1258
00:35:57,588 --> 00:35:59,257
So I don't know

1259
00:35:59,257 --> 00:36:00,558
if I've answered your question

1260
00:36:00,558 --> 00:36:02,226
well enough, but yeah. Good enough.

1261
00:36:02,226 --> 00:36:03,961
I’ll accept it. Okay.

1262
00:36:03,961 --> 00:36:04,362
All right.

1263
00:36:04,362 --> 00:36:06,063
So last question for you

1264
00:36:06,063 --> 00:36:07,798
here as a designer,

1265
00:36:07,798 --> 00:36:09,066
and it's a little bit

1266
00:36:09,066 --> 00:36:11,202
touching on budget as well,

1267
00:36:11,202 --> 00:36:12,737
how do you overcome the perception

1268
00:36:12,737 --> 00:36:15,273
that some homeowners may have of saying,

1269
00:36:15,273 --> 00:36:17,074
A. I don't need a designer,

1270
00:36:17,074 --> 00:36:19,544
I just do this on my own and work

1271
00:36:20,077 --> 00:36:21,712
with a contractor to get it done,

1272
00:36:21,712 --> 00:36:23,581
or they look at it and say,

1273
00:36:23,581 --> 00:36:24,482
I might want to designer,

1274
00:36:24,482 --> 00:36:26,217
but I can't afford that. Right?

1275
00:36:26,217 --> 00:36:27,118
That because that's just going to add

1276
00:36:27,118 --> 00:36:28,252
to the cost of the project.

1277
00:36:28,252 --> 00:36:29,887
You think it's just going to go up

1278
00:36:29,887 --> 00:36:31,122
exponentially.

1279
00:36:31,122 --> 00:36:32,523
How do you overcome that perception?

1280
00:36:32,523 --> 00:36:33,457
That's easy.

1281
00:36:33,457 --> 00:36:34,592
Okay, so.

1282
00:36:34,592 --> 00:36:35,393
I'm glad I could ask you

1283
00:36:35,393 --> 00:36:37,495
an easy question. Yeah. So

1284
00:36:38,563 --> 00:36:39,263
so first of

1285
00:36:39,263 --> 00:36:40,598
all, when a client does call me,

1286
00:36:40,598 --> 00:36:42,867
I'm honored that they do.

1287
00:36:42,867 --> 00:36:45,069
But when I go out to meet with them,

1288
00:36:45,503 --> 00:36:47,071
basically it's just for us

1289
00:36:47,071 --> 00:36:48,239
to get to know each other.

1290
00:36:48,239 --> 00:36:50,141
And I tell them that in the beginning,

1291
00:36:50,141 --> 00:36:52,009
it's it's more about,

1292
00:36:52,009 --> 00:36:53,644
can you work with this person

1293
00:36:53,644 --> 00:36:56,547
and can we collaborate together

1294
00:36:56,547 --> 00:36:58,416
and get to some design

1295
00:36:58,416 --> 00:36:59,951
to make them feel more comfortable

1296
00:36:59,951 --> 00:37:00,484
with that,

1297
00:37:00,484 --> 00:37:02,687
either like charge an hourly fee

1298
00:37:02,687 --> 00:37:04,322
or give them a flat fee

1299
00:37:04,322 --> 00:37:06,190
And some of the flat fees.

1300
00:37:06,190 --> 00:37:08,526
I'm seeing more and more of that,

1301
00:37:08,526 --> 00:37:10,127
especially if somebody has never worked

1302
00:37:10,127 --> 00:37:12,029
with the designer before.

1303
00:37:12,029 --> 00:37:14,165
They want to know what that

1304
00:37:14,165 --> 00:37:15,633
what that outcome is going

1305
00:37:15,633 --> 00:37:17,969
to be as far as dollar amounts.

1306
00:37:17,969 --> 00:37:20,071
And so I'll tell them, okay,

1307
00:37:20,071 --> 00:37:22,106
that this includes

1308
00:37:22,106 --> 00:37:25,042
this service and give them a flat fee.

1309
00:37:25,276 --> 00:37:27,111
They feel comfortable.

1310
00:37:27,111 --> 00:37:28,779
It's then they don't feel

1311
00:37:28,779 --> 00:37:30,481
bad about calling me or

1312
00:37:31,515 --> 00:37:33,084
inviting me to come out or

1313
00:37:33,084 --> 00:37:34,652
shopping with them or whatever

1314
00:37:34,652 --> 00:37:36,887
part of the project is because they know

1315
00:37:36,887 --> 00:37:38,789
there's a set dollar amount

1316
00:37:38,789 --> 00:37:39,991
and that helps them.

1317
00:37:39,991 --> 00:37:42,026
And I think once they get started,

1318
00:37:42,026 --> 00:37:42,860
then they're ready to

1319
00:37:42,860 --> 00:37:44,295
go on another project.

1320
00:37:44,295 --> 00:37:46,931
So it's it's easy once we get, get,

1321
00:37:46,931 --> 00:37:47,531
get in there

1322
00:37:47,531 --> 00:37:49,567
and get some comfort zone for them.

1323
00:37:49,900 --> 00:37:51,569
Do you feel it's fair, say,

1324
00:37:51,569 --> 00:37:52,903
even if it's not perceived that way,

1325
00:37:52,903 --> 00:37:54,272
that using a designer

1326
00:37:54,272 --> 00:37:56,540
can actually save you money in some ways?

1327
00:37:56,540 --> 00:37:58,075
Oh yeah. Yeah.

1328
00:37:58,075 --> 00:37:58,943
And I think, you know,

1329
00:37:58,943 --> 00:38:00,778
I don't necessarily say that to them

1330
00:38:00,778 --> 00:38:03,114
because I'd rather them know that

1331
00:38:03,781 --> 00:38:05,383
by when they get into the project,

1332
00:38:05,383 --> 00:38:07,418
they're then they start realizing

1333
00:38:07,418 --> 00:38:09,120
how much it does save them

1334
00:38:09,120 --> 00:38:11,422
and how much time it saves them as well.

1335
00:38:12,323 --> 00:38:12,890
Yeah, Well,

1336
00:38:12,890 --> 00:38:13,991
thank you for joining us here today

1337
00:38:13,991 --> 00:38:14,892
and sharing your thoughts.

1338
00:38:14,892 --> 00:38:15,593
Appreciate that.

1339
00:38:15,593 --> 00:38:17,395
Ellen Kurtz, everyone.

1340
00:38:18,863 --> 00:38:20,231
We appreciate you joining us

1341
00:38:20,231 --> 00:38:21,966
on The ProSource Podcast.

1342
00:38:21,966 --> 00:38:24,035
Please like and subscribe to us

1343
00:38:24,035 --> 00:38:25,770
wherever you get your podcasts.

1344
00:38:25,770 --> 00:38:27,772
Plus follow us on social media.

1345
00:38:28,072 --> 00:38:29,607
Visit our website at

1346
00:38:29,607 --> 00:38:31,042


1347
00:38:31,042 --> 00:38:32,977
and visit your local ProSource

1348
00:38:32,977 --> 00:38:34,045
Wholesale showroom

1349
00:38:34,045 --> 00:38:36,580
for all your home remodeling needs.