Recovering from COVID with Marc Billard

In this episode we're speaking with MetCredit VP Marc Billard. We review the start of the pandemic to explore how it affected MetCredit and its clients. We finish off with a conversation about the present and how the financial future might unfold.

Show Notes

There’s no need to guess why it’s been months since we recorded a podcast. When the pandemic lockdown happened in March, everyone was scrambling. Well, almost everyone. Businesses without interruption, continuity, or disaster plans, scrambled to make them up as they went along, as if things aren’t hard enough. The fact that people’s incomes were locked down too, complicated matters more.

This podcast talks about ways to keep cash, credit, and debt in circulation so your business can prosper. What happens when the circulation is slowed or stopped…for everyone?

Marc Billard, MetCredit’s Vice-President of Contact Strategies and Performance, says it was a massive undertaking to keep working while changing how the company served its clients. Months later, Marc Billard says while strategies and client priorities have shifted, business is pretty much back to normal.

In this episode we’re reviewing the start of the pandemic to explore how it affected MetCredit and its clients. And we round out the conversation talking about the present, and how he thinks the future might unfold.

What is Overdue Advice: Cash Flow & Debt Collection Strategies to Grow Your Business?

Overdue Advice is the podcast about cash flow strategies to grow your business. Each episode covers an aspect of credit management and accounts receivable. "Legal Collections (and How to Avoid Going to Court)," "Debt Doesn't Die: Estate Collections," and "How Professional Collectors Recover More," are just a few areas covered with rare industry insights. There's no show like it!

Host Bryn Griffiths talks with guests including published authors, veteran collectors, accounts receivable trainers—and Brian Summerfelt, the CEO of MetCredit, North America's leader in ethical business debt collection, to examine all sides of debt recovery. Most importantly, you'll learn how to improve your business' cash flow—and put an end to bad debt forever.