The Dental CEO Podcast

Redo dentistry is one of the most overlooked, and expensive problems in private practice. 

In this episode, Scott breaks down the uncomfortable reality most dentists face: when treatment fails, we absorb the cost, strain the patient relationship, and create unnecessary tension within the team, yet none of it is clearly tracked or accounted for. From failed implants and broken crowns to patients moving away or associates re-diagnosing work, "redos" quietly erode profitability and control. 

This conversation unpacks why most dentists already have a “warranty” system and why it doesn’t work while offering a more structured way to handle complications, set expectations upfront, and reduce conflict when things go wrong. If you’ve ever redone work for free or felt stuck navigating those awkward moments with patients, this episode will fundamentally change how you think about managing failure in your practice.

What is The Dental CEO Podcast?

Welcome to the Dental CEO® Podcast — where Dr. Scott Leune applies proven business strategies from leading entrepreneurs and CEOs to the complexities of dental practice ownership.

In each episode, Dr. Leune dives into candid conversations with leaders from industries far beyond the operatory, uncovering strategies, struggles, and breakthroughs that align with the challenges dentists face every day.

From scaling operations to maximizing profitability, these discussions reveal the financial frameworks and operational insights that empower dentists to lead with precision, manage with efficiency, and achieve sustainable growth as the CEO of their practice.