LLMs are a new medium for storytelling.
That’s according to the creators of Portola, the company behind Tolan: an embodied AI companion that lives on its own planet and chats to you with a distinct personality. In 2025, Portola's founder and CEO Quinten Farmer and Head of Story Eliot Peper joined Dan Shipper to explain how they’re building this new medium from scratch. Their aim is to help users go from overwhelmed to grounded through conversations with Tolan that feel personal and spontaneous, not scripted.
On this week’s AI & I, Dan revisits his conversation with Quinten and Eliot. They discuss why response time is everything for voice-based AI interfaces, how Portola designs AI personalities users will click with, and why character-driven AI could become a new computing interface.
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Timestamps:
00:01:30 - Introduction
00:04:07 - Talking to the Portola CEO's Tolan, Clarence
00:09:11 - How Portola went from building software for kids to AI companions
00:23:40 - Why response time is everything for voice-based AI interfaces
00:29:54 - Tolans don't use scripted prompts—they're taught to improvise
00:37:23 - How to know which AI personalities your users will click with
00:42:27 - Developing the character traits of an AI companion
00:49:48 - What does it mean to build technology that makes us flourish
01:01:10 - How Portola evaluates whether Tolans are resonating with users
01:11:01 - Inside Portola's viral growth strategy