The Corporate Bartender

What's up everyone and welcome to The Corporate Bartender! Today's show just is a great one! We are stoked to have Steve Curtin on the program! He is the author of the bestselling book Delight Your Customers and is a globally known expert and speaker on customer service management and leadership. He was rated fourth by Global Guru in its annual listing of the top 30 customer service experts in the world. He's worked with companies like Carnival Cruise Line, NAPA Auto parts, and TJ Maxx, and he spent a career in hospitality at Marriott Hotels. His new book IS The Revelation Conversation: Inspire Greater Employee Engagement by Connecting to Purpose and we're gonna get all into purpose today.

Show Notes

What's up everyone and welcome to The Corporate Bartender!

Today's show just is a great one! We are stoked to have Steve Curtin on the program!

If you don't know Steve, today's your lucky day!

He is the  author of the bestselling book Delight Your Customers and is a globally known expert and speaker on customer service management and leadership. He was rated fourth by Global Guru in its annual listing of the top 30 customer service experts in the world. He's worked with companies like Carnival Cruise Line, NAPA Auto parts, and TJ Maxx, and he spent a career in hospitality at Marriott Hotels. His new book IS The Revelation Conversation: Inspire Greater Employee Engagement by Connecting to Purpose and we're gonna get all into purpose today.

This isn't 'soft and fluffy' this is about employees and customers, and I think you're gonna dig it!

If you want to skip straight to the interview, 3:01 is your spot!

TCB Layout:
0:00 - Show Open
1:00 - Titles
1:27 - Kickoff 
3:01 - Steve Curtin Interview
55:35 - Funny Things, Good Feels, SemiQuarantine Cocktail & Wrap

Website: https://www.stevecurtin.com/
LinkedIn: https://www.linkedin.com/in/enthused/

What is The Corporate Bartender?

The Corporate Bartender is where people leaders come to think out loud.

Hosted by Eric and Lori Spencer, this long-running show is part podcast, part professional community, and part midweek reset for HR, Talent, L&D, and business leaders navigating the human side of work.

Each episode features thoughtful conversations with trusted experts and guest “bartenders” on timely leadership and workplace topics — from culture and burnout to organizational change, psychological safety, and what’s actually working right now.

It’s smart, practical, and intentionally human… with just enough humor to remind us we’re all still people.

Pull up a stool — there’s always an open seat at the bar.