The Corporate Bartender

What's up everyone and welcome to The Corporate Bartender! Today's show just is a great one! We are stoked to have Steve Curtin on the program! He is the author of the bestselling book Delight Your Customers and is a globally known expert and speaker on customer service management and leadership. He was rated fourth by Global Guru in its annual listing of the top 30 customer service experts in the world. He's worked with companies like Carnival Cruise Line, NAPA Auto parts, and TJ Maxx, and he spent a career in hospitality at Marriott Hotels. His new book IS The Revelation Conversation: Inspire Greater Employee Engagement by Connecting to Purpose and we're gonna get all into purpose today.

Show Notes

What's up everyone and welcome to The Corporate Bartender!

Today's show just is a great one! We are stoked to have Steve Curtin on the program!

If you don't know Steve, today's your lucky day!

He is the  author of the bestselling book Delight Your Customers and is a globally known expert and speaker on customer service management and leadership. He was rated fourth by Global Guru in its annual listing of the top 30 customer service experts in the world. He's worked with companies like Carnival Cruise Line, NAPA Auto parts, and TJ Maxx, and he spent a career in hospitality at Marriott Hotels. His new book IS The Revelation Conversation: Inspire Greater Employee Engagement by Connecting to Purpose and we're gonna get all into purpose today.

This isn't 'soft and fluffy' this is about employees and customers, and I think you're gonna dig it!

If you want to skip straight to the interview, 3:01 is your spot!

TCB Layout:
0:00 - Show Open
1:00 - Titles
1:27 - Kickoff 
3:01 - Steve Curtin Interview
55:35 - Funny Things, Good Feels, SemiQuarantine Cocktail & Wrap

Website: https://www.stevecurtin.com/
LinkedIn: https://www.linkedin.com/in/enthused/

What is The Corporate Bartender?

In these crazy days, I felt like we could all use some support, some community, some innovative people-side-of-the-business ideas, and of course, some cocktails. What started as a response to COVID19 has evolved into something much more meaningful. It's become an amazing group of people leaders from various industries who have come together as the world is changing to share ideas, some best practices, to learn from our mistakes, and build connection with others who are facing similar issues.

We are all about sharing at TCB. We share Learning & Development tools. We share updates to the legal landscape. We talk about issues facing our employees and our leadership teams. We interview innovative People Leaders who have cutting edge ideas. Oh, and we laugh. A lot!

I know what you're thinking. What is this thing? Is it another Zoom meeting? Is it a Podcast? Is it a show? What in the world am I getting into? It's all of those things and none of those things. It's a forum for ideas, meeting similar folks, and finding a little bastion of sanity in an exceedingly complex world. It's a breath of fresh air, and a respite from your grueling schedule - where you'll be in great company, and probably take away a few things that you can use at work...and in life each episode.

If you are an HR or People Leader in your organization, this is the place for you. You are welcome here!