Changing The Industry Podcast

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In this episode, Lucas and David are joined by Chuck Olsen and Josh McFarlin from AirPro to address recent controversy and questions circulating online about AirPro’s Augie calibration tool. Chuck and Josh set the record straight by diving into the rigorous testing process behind Augie, emphasizing the company’s commitment to safety and proper calibration. They also discuss the challenges of evolving technology in the automotive industry, the importance of continuous learning, and the need for constructive industry conversations—rather than social media drama—when evaluating new tools and processes.

00:00 Lifelong Automotive Career Journey
06:54 Evolving Career in Automotive Diagnostics
11:21 "Career Exploration to Ford Mastery"
19:07 Air Pro Discussion and Controversy
22:38 "Innovating System Calibration Process"
32:33 Technician's Misunderstood ADAS Calibration
37:41 Q&A: Clarifying Tool Capabilities
39:46 ADAS Calibration Task Force Insights
46:16 Ford's Collision Repair Staffing Imbalance
52:22 Calibration Challenges in the Automotive Industry
57:36 Recall Confusion with High-End Car
01:05:21 Technician Liability and Calibration Risks
01:11:08 Windshield Replacement Without Recalibration
01:13:35 Glass Installation and Calibration Issues

What is Changing The Industry Podcast?

This podcast is dedicated to changing the automotive industry for the better, one conversation at a time.

Whether you're a technician, vendor, business owner, or car enthusiast, we hope to inspire you to improve for your customers, your careers, your businesses, and your families.