Chief Influencer

This episode is a tribute to Mrs. Virginia Ali, co-founder and matriarch of the iconic Ben's Chili Bowl, a true family-owned business. She recounts her early days in the Shaw community in Washington DC, her relationship with civil rights leaders, including Dr. Martin Luther King Jr., and how Ben's became a crucial gathering spot during pivotal historical moments. 

Through her warmth and hospitality, Virginia helped the restaurant thrive for 66 years, making it an essential part of the city's cultural and social fabric. The episode also touches on her efforts to archive the restaurant's history and her notable interactions with high-profile dignitaries, including President Barack Obama. As she prepares to expand Ben's Chili Bowl, Mrs. Ali emphasizes the importance of community connection and consistent kindness.

Takeaways:
  • Treat Everyone with Kindness and Respect: Mrs. Ali treats everyone who walks into Ben’s Chili Bowl with a smile and kind words, making them feel like the most important person. Leaders should foster a culture of kindness and genuine respect within their teams to build strong and positive relationships.
  • Preserve Your Legacy: Mrs. Ali’s decision to document and preserve her family's and business's history will ensure that her legacy will last forever. Leaders should prioritize recording and preserving important documents and histories that can provide valuable insights and inspiration for future generations.
  • Stay Calm and Collected: Virginia Ali's philosophy of using a soft voice to turn away wrath is a powerful reminder that staying composed and using calm communication can defuse tense situations. Leaders can effectively manage conflicts and maintain a positive atmosphere by practicing patience and composed communication.
  • Be a Beacon During Tough Times: Ben’s Chili Bowl remaining open during the 1968 curfew period exemplifies the importance of being a reliable and supportive presence in the community during crises. Leaders should aim to be pillars of stability and support when their teams or communities face challenges.
  • Value Community Relationships: Mrs. Ali emphasized the mutual support between Ben’s Chili Bowl and their community. Leaders should actively engage with and contribute to their communities, understanding that these relationships can provide critical support during tough times.
  • Commit to Longevity and Adaptability: The success of Ben’s Chili Bowl over 66 years highlights the importance of persistency, adaptability, and a commitment to quality. Leaders should focus on these attributes to sustain long-term success and navigate ever-changing environments.
  • Stay Humble and Grateful: Despite receiving numerous awards, Mrs. Ali remained humble and focused on serving her community. Leaders should embody humility and gratitude, recognizing that their success is often a collective effort and continuing to prioritize service and kindness.

Quote of the Show:
  • “Influence doesn’t have to be loud, it can be kind and gentle.”

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Creators & Guests

Host
Anthony Shop
Anthony Shop believes in the power of people-centered branding and marketing to create a bright future. He chairs the National Digital Roundtable, the premier convener of digital innovators, leaders and policy shapers. Anthony also is the Co-Founder and Chief Strategy Officer of Social Driver, a digital services firm that helps companies and non-profits establish winning strategies with social media, websites, creative, and advertising. An enthusiastic presenter and teacher, he has led executive-level training for Amazon, PepsiCo, NASA, The British Embassy and the Bipartisan Policy Center. He has been recognized as an “OUTstanding LGBT Role Model” by The Financial Times, “40 Under 40” by The Washington Business Journal, and Business Leader of the Year by the DC Chamber of Commerce. A former newspaper reporter, Anthony was the first new media professional elected to the National Press Club’s Board of Governors. He currently serves on the boards of Leadership Greater Washington and LearnServe International. He earned his MBA from The George Washington University School of Business, where he teaches as an adjunct lecturer.
Producer
Amanda Goyette
Amanda loves bringing people's visions to life through podcasting!
Producer
Robert Krueger
Robert is an Executive Director for The Communications Board, an organization with the mission of providing high-quality professional development for every communicator in every location. He is also the Global Lead for Partnership Communications at Gensler, the world’s largest architecture and design firm. Prior to his current role, he performed executive and CEO communications for Gensler, and was the senior director of public relations and social media at the Urban Land Institute. He obtained an MA in Communications and an MA in History from George Mason University. He did his undergraduate studies at the University of Missouri-Columbia. In addition, Robert has taught communications at universities including George Mason University, West Virginia University, and the University of Florida. Robert currently serves as Immediate-Past President for the Public Relations Society of America’s National Capital Chapter (PRSA-NCC) -- the nonprofit’s largest chapter.

What is Chief Influencer?

Chief Influencer is a podcast that explores how today’s successful leaders inspire and influence others to make an impact in the world. They aren’t just Chief Executives, they’re “Chief Influencers.” We interview a range of leaders and uncover how they build authentic connections - both inside their organizations and beyond. Your next breakthrough idea may come from a Chief Influencer facing similar challenges in a completely different sector.