I Feel the Need, the Need for Speed! - With Matt Johnson | #003

Show Notes

I Feel the Need, the Need for Speed!
In this third episode, we are going to talk about fast websites, in particular: what is fast?  why is it important and how do I optimize my site so that I provide a lightning fast customer experience?

 

Who better to discuss this subject than subject matter expert, Matt Johnson, Australian GM of website acceleration specialists Section.io (formerly Squixa).  Matt is my go to guy when it comes to fast websites.  He’s the kind of pimp my ride specialist for lightning fast sites.  In all seriousness, Matt and his team are the techies who really understand all the mechanics behind the scenes and never fail in identifying ways to speed up your website.   

About Paul Downs, your host:

Paul is an experienced retail technology expert with over 25 years experience that spans working both in-house and consulting to a range of international retailers.

• 25 years experience in eCommerce and IT
• Business Transformation expertise
• Runs own Retail Consulting business 
• International career spanning large UK and AU retailers
• NRMA, Diageo, General Pants, Lorna Jane, Camilla, Pillow Talk, Dusk, Rebel Sport, BCF, Super Cheap Auto, Oroton, MJ Bale, SHEIKE, Matt Blatt

What is The Real Tale?

Welcome to The Real Tale!
We are on a mission to improve the online retail customer experience. The Real Tale is a mystery shopping report for online retailers that measures the experience across 200 metric points from page speed, through to packaging, the delivery experience and the returns process.
In the podcast we chat to industry subject matter experts to discuss and get down to the nitty gritty of what makes a successful online customer experience.
If you are interested in learning more about The Real Tale customer experience report just go to https://www.itworks.company/the-real-tale and there you can find more information and some examples of the report.

About Paul Downs, your host:
Paul is an experienced retail technology expert with over 25 years experience that spans working both in-house and consulting to a range of international retailers.
Managing Director, it works

25 years experience in eCommerce and IT
Business Transformation expertise
Runs own Retail Consulting business
International career spanning large UK and AU retailers
NRMA, Diageo, General Pants, Lorna Jane, Camilla, Pillow Talk, Dusk, Rebel Sport, BCF, Super Cheap Auto, Oroton, MJ Bale, SHEIKE, Matt Blatt