Shaping the Future of Work through Workplace Harmony with Anna Kantzavelos

"People think that having people clock in and making sure that they're on the computer, is going to increase productivity and decrease turnover. It’s actually the opposite. Treat them as a whole human being and they will be forever grateful and stay.”

In this Future of Work episode, Rebecca is joined by Anna Kantzavelos, co-owner of Nora Apothecary, to discuss the powerful connections between employee satisfaction, service excellence, and the impact of a human-centered approach in the workplace.

Anna shares how personalized patient care, rooted in strong communication, leads to better health outcomes, and her philosophy at Nora Apothecary, where treating employees and customers as whole individuals rather than transactions has led to a thriving business.

In this episode, you’ll learn:

1. Prioritize human-to-human interactions with personalized care to organically grow your business
2. Honor employees' individual life circumstances and preferences by offering flexibility to result in increased loyalty and productivity
3. Treat employees as holistic individuals with understanding and trust rather than with control to drive growth and reduce turnover

Things to listen for:

[08:33] Treating employees as whole humans increases loyalty

[11:32] Being aware of love is a motivator

[16:11] Understand love languages

[24:18] Improve teamwork for business success

[31:04] Redefine success and pursue a simpler life

[33:28] Create a new path to achieve goals

Connect with Rebecca:

https://linktr.ee/rebeccafleetwoodhessionauthor

What is Business is Human?

We need a new definition of success—one that harmonizes meaning and money.

Imagine diving into your workday with renewed energy, leaving behind the exhaustion or dread of a monotonous grind.

Traditional beliefs about success and the root cause of burnout are the same:
Prove yourself.
Work harder.
Take care of the business, and it will take care of you.

We’re recycling the mindset and practices that keep us stuck. Our souls need a jumpstart into The Age of Humanity.

Tune in for a new way of working that honors our nervous system and the bottom line, using knowledge of the brain, the Bible, and business. We’ll discuss timeless truths that amplify growth, ignite change, and reshape the world of work. No corporate speak or business BS. Let’s get to the heart of a rewarding career and profitable growth.

We speak human about business.

What’s in it for You?

Value, Relevance, and Impact (VRI): No, it's not a new tech gadget—it's your ticket to making your work genuinely matter to you and your company.

Human-Centric Insights: We prioritize people over profits without sacrificing the bottom line. Think less "cog in the machine" and more "humans helping humans."

I'm your host, Rebecca Fleetwood Hesson, your thrive guide leading you into the new Age of Humanity. I’ve navigated the highs and lows of business and life, from achieving over $40 million in sales, teaching thousands of people around the world about leadership, trust, execution, and productivity to facing burnout, divorce, raising a couple of great humans (one with ADHD), and navigating the uncertainty of starting a business.

I’m committed to igniting change in the world by jumpstarting business into profitable growth with the timeless truths of our humanity.

Sound crazy? It’s only crazy until it works.

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Want insight and advice on your real career and business challenges? Connect with me on social media or email me at [e-mail]. Your story could spark our next conversation.