Engineering Calmer Agencies & Consulting Firms: Calm is the New KPI

Practice Ignition is a tool I use in my own business, and with most of my clients because it makes onboarding a client and accepting payments so easy.

My guest today has been using Practice Ignition for the last few years.

Jaime Campbell is the co-founder and CFO of Tier One Services, a firm of outsourced, year-round CFOs and complete accounting departments.

Key takeaways:
- How Jamie transitioned her firm from Bill.com and Microsoft Word contracts to Practice Ignition
- Why that move impacted her workflow and ability to scale her firm so dramatically
- Behind-the-scenes of how I’ve built Practice Ignition into my own workflow at ScaleSpark
- Some live consulting with Jaime about how she could improve her own workflow

Show Notes

Getting paid more for your work, up-front, and without the hassle of tracking your billable hours or issuing invoice after invoice sounds like a dream scenario.

But how exactly do you make that happen?

Luckily, like so many other aspects of making a service business more efficient: there’s an app for that!

In our last few episodes, we’ve talked about some business design choices with pricing and payments. How switching to a value-based pricing model allows you to charge upfront. And being able to charge your clients upfront or automatically, can eliminate a big chunk of your internal workflow.

Today, we’ll talk about software that can help you pull all those pieces together. Once you’ve switched to value-based pricing, this is a tool that can help automate the process of onboarding your clients and taking payments, Practice Ignition.

Practice Ignition is a software tool that does contracts and accepts payments, including recurring payments. The way it works is that you can load a library of services -- basically a library full of templates for each item or service you’d charge a client for, and a library of terms or your standard contract language.

Once you have those two set up, you can create a proposal for a new client by just adding the services you want to sell them by picking them out of your library and adding them to your proposal, choosing how you want them to pay you, and then send the proposal along to your client, with a personalized message. It all takes about 5 minutes.

Practice Ignition is a tool I use in my own business, and with most of my clients because it makes onboarding a client and accepting payments so easy.

My guest today has been using Practice Ignition for the last few years.

Jaime Campbell is the co-founder and CFO of Tier One Services,  a firm of outsourced, year-round CFOs and complete accounting departments.

Listen to the episode to hear: 
  • How she transitioned her firm from Bill.com and Microsoft Word contracts to Practice Ignition
  • Why that move impacted her workflow and ability to scale her firm so dramatically
  • Behind-the-scenes of how I’ve built Practice Ignition into my own workflow at ScaleSpark
  • Some live consulting with Jaime about how she could improve her own workflow
Links:


Grab the Calm Service Design + Delivery Swipe File here

Creators and Guests

Host
Susan Boles
Speaker, Podcaster & Consultant at Beyond Margins | 15+ years of experience as both a CFO and COO

What is Engineering Calmer Agencies & Consulting Firms: Calm is the New KPI?

Can you build a business based on… “calm?” Host Susan Boles looks beyond the usual metrics of success to help you build a business where calm is the new KPI. With over 15 years of experience as an entrepreneur, CFO, and COO, Susan shares the business strategies that lead to a business with comfortable margins—financial, emotional, energetic, and scheduling margins. Join her and her guests as they counter the prevailing “wisdom” about business growth, productivity, and success to provide a framework for making choices that align with your values and true goals. Episode by episode, you’ll get a look at the team management, operations, financials, product development, and marketing of a calmer business.