The Product Launch Podcast

Chelsea is the founder of Rhino Reviews and they work with businesses to protect their online reputation by growing and leveraging their online customer reviews. They offer the only fully managed review generation and reputation management program on the market. Every client receives a unique strategy based on their current reputation, where they wish to go, and headwinds they might encounter. They work to improve both the external as well as internal reputation and take businesses from a reactive to a proactive position. On this episode, Sean and Chelsea cover

The success story behind Rhino Review and embracing the concept of the pivot
How measuring the customer experience helped Chelsea realize why Rhino was stuck
How leveling up their pricing actually helped them refine their value proposition
How your sales and go-to-market strategy needs to shift when you decide to pivot
How a lower price for your product or service can actually hurt your business
Chelsea’s philosophy on adding new services (or features) to their list of offerings

Resources:

Sandler Sales Training - https://www.thetrainingcenter.sandler.com/about
Rhino Reviews LinkedIn - https://www.linkedin.com/company/rhino-reviews/?viewAsMember=true
Rhino Reviews Blog - https://rhino-reviews.com/blog-2-online-reviews-for-small-business/

Connecting with Chelsea:

Rhino Reviews website - https://rhino-reviews.com/
Connect with Chelsea over email - Chelsea@rhino-reviews.com

Show Notes

Chelsea is the founder of Rhino Reviews and they work with businesses to protect their online reputation by growing and leveraging their online customer reviews. They offer the only fully managed review generation and reputation management program on the market. Every client receives a unique strategy based on their current reputation, where they wish to go, and headwinds they might encounter. They work to improve both the external as well as internal reputation and take businesses from a reactive to a proactive position. On this episode, Sean and Chelsea cover

  • The success story behind Rhino Review and embracing the concept of the pivot
  • How measuring the customer experience helped Chelsea realize why Rhino was stuck
  • How leveling up their pricing actually helped them refine their value proposition
  • How your sales and go-to-market strategy needs to shift when you decide to pivot
  • How a lower price for your product or service can actually hurt your business
  • Chelsea’s philosophy on adding new services (or features) to their list of offerings

Resources:

Connecting with Chelsea:


Free Email Course

Connect with Sean

Notes generated by Podcast Show Notes  (podcastshownotes.ai)

What is The Product Launch Podcast?

Sean Boyce from NxtStep shares the latest B2B SaaS strategies to help you succeed. The show covers everything from identifying problems worth solving to scaling B2B SaaS businesses. Sean will walk you through what he is building in real-time and share those results with you so you can learn from his successes (and failures) and apply what works to your B2B SaaS to generate real results.