Engineering Enablement by Abi Noda

This week we’re joined by Mark Côté, who leads the Developer Infrastructure organization at Shopify, to learn about their developer survey program. Mark shares what went into designing and running the survey, what they’ve done to drive participation rates higher, and how they interpret their data.

Mentions and links:
Discussion points:
  • (1:32) Starting the survey
  • (3:20) How the survey has evolved
  • (4:22) Three types of information gleaned from the survey
  • (7:37) Designing and running the survey
  • (12:28) Participation rates
  • (15:12) Why there's an increase of interest in the results at Shopify
  • (17:42) What's affecting participation rates
  • (23:03) Selecting survey questions
  • (27:01) Refining survey questions
  • (28:54) Survey length
  • (30:56) Analyzing the results 
  • (33:31) How the data is stored and shared
  • (35:56) Sending targeted surveys to the right developers 
  • (37:40) Using the results as a Developer Acceleration organization
  • (39:29) Confidence in the data
  • (41:27) The value of a developer survey

Creators & Guests

Host
Abi Noda
Abi is the founder and CEO of DX (getdx.com), which helps engineering leaders measure and improve developer experience. Abi formerly founded Pull Panda, which was acquired by GitHub.

What is Engineering Enablement by Abi Noda?

This is a weekly podcast focused on developer productivity and the teams and leaders dedicated to improving it. Topics include in-depth interviews with Platform and DevEx teams, as well as the latest research and approaches on measuring developer productivity. The EE podcast is hosted by Abi Noda, the founder and CEO of DX (getdx.com) and published researcher focused on developing measurement methods to help organizations improve developer experience and productivity.