FULL COMP: The Voice of the Restaurant Industry Revolution

I’m going to let you in on a big secret. Many of the successful entrepreneurs I know are all following the same playbook. The book is called Traction and the strategy is called EOS, the entrepreneurial operating system. It’s like rocket fuel for your business. Don’t believe me? I don’t blame you. That’s why I brought in the experts.
Today we’re having a discussion with executive coach, Josh Holtzman and his client and famed Hospitality magnate Dave Kaplan of Death & Co.
The total earnings of the companies Josh coaches equates to ONE BILLION DOLLARS in revenue.
How does he do it? What creates that level of growth? It’s all covered in todays conversation.
Click to sign up for our weekly newsletter.
Click here to book time on my personal calendar.
Click here to download our Restaurant Recovery Guide.
Want to streamline your front-of-house operations and increase sales? Head over to http://restaurants.yelp.com/fullcomppodcast to claim your free page and learn more about these powerful tools for your business.
SHOW NOTES

For Josh H, there’s nothing more fulfilling than to work with more leaders
Works with 25 companies in LA
Industry agnostic. EOS is for growth-orientated organizations
Josh K implemented EOS in his own restaurant
Solved foundational issues in his own organization
The benefits of EOS
EOS puts operating systems and tools together in a cohesive system
Makes transforming your business more actionable
Death & Co examples
The aim of EOS
Gino would be the first to say he didn’t create the concepts
He curated them
Helping business owners get in control and master their businesses
Foundations of the EOS model
Entrepreneurs wrestle with 136 issues at any one time
Tackling 6 things can help to solve the 136 issues
6 things to focus on in business
Mistakes Josh K made in his restaurant business
Some things were not aligned with the vision
Brought in a sommelier and invested in a $25k sustainable wine list
Was not helpful to the business
Having a vision constantly in mind and living the core values helps to focus efforts
The importance of core values
Death & Co raised 2.7 million on a crowdfunding platform
Found EOS during this pivotal moment
Had the leadership read the book
Met Josh Holtzman and hired him as a professional guide to fully implement EOS
Operational and organizational void in the hospitality industry
It is spoken about as if hospitality is completely unique to the other businesses of the world
That’s not true at all
Three areas of issues
How does EOS work in the midst of a pandemic
Pivoting during the pandemic
Focussed on social media outreach
Offered experiences via their retail
Supporting staff during the pandemic (Death & Co)
Free mental health for all staff
Daily newsletter for all staff
Staff relief fund
Death & Co created a reopening playbook
They shared this with others in the industry
Transparency is a key part of their company ethos
Business doesn’t have to be this hard
Business owners struggle with so much

Show Notes

I’m going to let you in on a big secret. Many of the successful entrepreneurs I know are all following the same playbook. The book is called Traction and the strategy is called EOS, the entrepreneurial operating system. It’s like rocket fuel for your business. Don’t believe me? I don’t blame you. That’s why I brought in the experts.

Today we’re having a discussion with executive coach, Josh Holtzman and his client and famed Hospitality magnate Dave Kaplan of Death & Co.

The total earnings of the companies Josh coaches equates to ONE BILLION DOLLARS in revenue.

How does he do it? What creates that level of growth? It’s all covered in todays conversation.

Click to sign up for our weekly newsletter.

Click here to book time on my personal calendar.

Click here to download our Restaurant Recovery Guide.

Want to streamline your front-of-house operations and increase sales? Head over to http://restaurants.yelp.com/fullcomppodcast to claim your free page and learn more about these powerful tools for your business.

SHOW NOTES

  • For Josh H, there’s nothing more fulfilling than to work with more leaders
  • Works with 25 companies in LA
  • Industry agnostic. EOS is for growth-orientated organizations
  • Josh K implemented EOS in his own restaurant
  • Solved foundational issues in his own organization
  • The benefits of EOS
  • EOS puts operating systems and tools together in a cohesive system
  • Makes transforming your business more actionable
  • Death & Co examples
  • The aim of EOS
  • Gino would be the first to say he didn’t create the concepts
  • He curated them
  • Helping business owners get in control and master their businesses
  • Foundations of the EOS model
  • Entrepreneurs wrestle with 136 issues at any one time
  • Tackling 6 things can help to solve the 136 issues
  • 6 things to focus on in business
  • Mistakes Josh K made in his restaurant business
  • Some things were not aligned with the vision
  • Brought in a sommelier and invested in a $25k sustainable wine list
  • Was not helpful to the business
  • Having a vision constantly in mind and living the core values helps to focus efforts
  • The importance of core values
  • Death & Co raised 2.7 million on a crowdfunding platform
  • Found EOS during this pivotal moment
  • Had the leadership read the book
  • Met Josh Holtzman and hired him as a professional guide to fully implement EOS
  • Operational and organizational void in the hospitality industry
  • It is spoken about as if hospitality is completely unique to the other businesses of the world
  • That’s not true at all
  • Three areas of issues
  • How does EOS work in the midst of a pandemic
  • Pivoting during the pandemic
  • Focussed on social media outreach
  • Offered experiences via their retail
  • Supporting staff during the pandemic (Death & Co)
  • Free mental health for all staff
  • Daily newsletter for all staff
  • Staff relief fund
  • Death & Co created a reopening playbook
  • They shared this with others in the industry
  • Transparency is a key part of their company ethos
  • Business doesn’t have to be this hard
  • Business owners struggle with so much

What is FULL COMP: The Voice of the Restaurant Industry Revolution?

What if I told you that the difference between struggling and thriving in the restaurant industry is just one conversation away?

I’m Josh Kopel, a Michelin-awarded restaurateur who’s spent decades building blockbuster brands across every tier of dining. I know the challenges you’re facing—because I’ve been there. That’s why I created FULL COMP.

Every week, I go one-on-one with the smartest minds in the game: restaurateurs, chefs, and industry insiders who’ve cracked the code. Together, we unpack their biggest wins, hardest lessons, and the strategies that changed everything.

No fluff, no filler—just actionable insights to help you boost profits, build your brand, and create the kind of restaurant you’ve always dreamed of.

So, if you’re ready to stop spinning your wheels and start seeing results, hit subscribe.