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Isabelle Roughol: Hey, it's Isabelle.

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This is a little bit extra
for the podcast feed.

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This is actually the audio
of a LinkedIn livestream.

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I just did with Lauren Razavi, who
is a digital nomad, author, expert

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activist, about working across borders.

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And she and I are friends and together we
have something like 20 years of experience

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of working remotely and across borders
and in a distributed or remote team.

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And so we got into what that means
and how you can make it work in

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your organizations now that so many
people are working remotely and want

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to stick with it past the pandemic.

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So that's something we
did on LinkedIn Live.

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So you can see the video as well
on LinkedIn or on YouTube, or you

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can just listen to the audio here.

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And if you're interested in this kind
of stuff, we're going to be doing

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another one next week, same time.

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So that's Wednesday July
14th, 1:00 PM london time.

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So that's 2:00 PM in Europe
and that's 8:00 AM in New York.

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So look to my LinkedIn, look to the
newsletter, and all my social feeds to

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get the links or the YouTube channel.

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So again, that's me and Lauren Razavi
talking about remote and distributed

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and hybrid work and how to make it work.

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And next week, we'll be talking about
how to build a global career, the

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thing that you need to think about, the
things that you need to think about,

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uh, right now, if you're thinking about
transforming your career and taking

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it in a direction that gives you a
little bit more freedom of location.

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So that's what we'll be getting into
next week since apparently everyone is

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quitting their job right now because
they don't want to go back to the office.

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All right.

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I'll let you listen.

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And I'll talk to you soon.

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Hello?

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Hello everyone.

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We are live, I believe.

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Hi, I'm Isabelle Roughol and
I am joined today by Lauren.

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Hi Lauren.

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How are you?

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Lauren Razavi: Hi, Isabelle.

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I'm doing very well.

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Thank you.

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Thanks for, thanks for having me here.

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Isabelle Roughol: Yeah, this
is so much more fun to be doing

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this, uh, with company rather
than, uh, rather than on my own.

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I find so much better than a monologue.

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um, introduce yourself to,
to get us going, I guess.

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Lauren Razavi: Yeah.

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So my name is Lauren Razavi
and I'm a writer and activist.

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Um, I'm currently writing a
book about digital nomads,

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which is called global natives.

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Uh, and that's coming out in September
and I'm a tech policy fellow at the Tony

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Blair Institute for global change, looking
at remote work and the future of cities.

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Isabelle Roughol: Yeah,
congratulations on that.

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I thought that was a, that
was a recent announcement.

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That's really cool.

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And I look forward to reading the
book and definitely having you on

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the podcast when that comes out.

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Um, and I'm, I mean, if you're
following me on LinkedIn, uh, on

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YouTube, you kind of already know who
I am, but, I'm Isabelle Roughol,  I

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am the founder, producer, one woman
behind the one woman show that is

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a borderline, which has podcast and
newsletter or community, uh, media for,

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um, defiant global citizens covering
kind of lives, lived across borders.

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Um, and I was in my previous life, the,
um, international editor at LinkedIn on

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this very platform, um, hence, uh, being
here quite a bit and, and having this

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experience of managing um, a remote team.

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And so I was, as I was saying in a
post announcing this, uh, the two

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of us together have like a couple of
decades of experience of doing all the

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things people have been doing during
a pandemic, you know, working remotely

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and on the zoom and all of that.

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And, and around across
time zones and borders.

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Um, so that's what we're
going to get into today.

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Um, let's start by defining some terms
and I want to say hello to everyone.

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I can't even keep up with the chat, but
I love seeing everyone mentioning the

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country that they're from like Turkey.

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Pakistan.

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Um, that's awesome.

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So hello everyone.

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By the way, we'll be taking questions
to like drop them in the stream.

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Uh, we'll absolutely be answering them.

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Um, Cameroon Bangladesh.

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It's so cool.

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Um, so yeah, right.

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Lauren Razavi: Sorry.

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Super borderless crowd we have

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Isabelle Roughol: with them.

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I know, I know Somali land, man.

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That's cool.

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That's like, uh, one of those
like countries that are, um, are,

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you know, countries, there's a
whole documentary about that.

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It's really fascinating
places that don't exist.

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Um, all right.

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So.

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Uh, Danielle, I love these, uh,
seeing these followers, uh, come back.

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All right.

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So let's get into our topic.

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Let's um, define some terms.

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What do we mean?

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Uh, you're the one that taught me the
difference between remote and distributed.

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And now there's a new
word hybrid as everywhere.

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Can you define what those are?

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Lauren Razavi: Yeah, sure.

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So I kind of think to put the human
face on this, it probably makes sense

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to talk about how my experience in your
experience is a little bit different.

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So, uh, you were working, uh, for
LinkedIn and kind of building this

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international team, um, and very much
working in the remote context, but if

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I'm correct, like you had colleagues
in offices around the world, right?

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Yes.

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Isabelle Roughol: Yes.

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So often, um, editors
would be kind of alone.

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As an editor in the office, but
there were other functions around.

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So they weren't working, you know, from
home from, you know, the company was, was

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present and had an office and all of that.

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But then our boss was in New York
and the bulk of the organization

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was in the United States.

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Lauren Razavi: Cool.

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So, yeah, for me, when I was a managing
editor for Google, um, and I did a

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couple of other roles for Google kind
of over the years, but I was working,

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uh, as part of a distributed team.

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And essentially I think the difference
is really in, uh, to be remote.

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You have to be remote from
something, whereas distributed.

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Uh, is just kind of like remote by design,
if you like is it's distributed by design.

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So the team that I was running and
the teams that I've worked as part of

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in tech has been fully distributed.

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So there was no kind of like monitor
sitting in the office, uh, sort of

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not located with the remote work.

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But instead of the entire team
was completely distributed.

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So everybody was working from home
or from their own co-working space.

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So I think this is a sort of an
interesting thing for us to think about

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now, because there's been a lot of talk
this past year about remote work for

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obvious reasons, but actually the move
that I think businesses need to be making

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is towards more distributed structures.

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Um, meaning that you're sort of designing
for the people who aren't in the room.

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Every single time, uh, you kind of
make a decision, uh, or do something.

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And now, uh, with things sort of
beginning to reopen, et cetera, we have

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the rise of hybrid work, which is sort
of parts in the office and part remote.

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Um, and I think we're going to
dig into that a little bit and

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kind of like the do's and don'ts,
uh, in our conversation today.

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Um, but I think the biggest thing
to be aware of, uh, is that remote.

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Um, so sorry.

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Remote suggests, uh, being
remote from something.

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Distributed suggests that
everyone's kind of on equal fitting.

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Uh, and that actually there,
perhaps isn't an office that, uh,

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that people can gather in, I'm

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Isabelle Roughol: sensing a bit of a,
um, preference in the way that you're

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in the way you're, you're describing.

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Why do you think that
distributed as better than that?

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Or do you, that's kind of
what I'm getting, but yeah.

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Lauren Razavi: Yeah, I definitely do
because, um, I think remote is kind of

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this half step on the way to distributed.

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So we're kind of in this environment
now where everybody is talking

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about remote work, but kind of
not taking the conversation.

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Beyond that idea of not
being located somewhere.

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Whereas if you think more about
teams, if you think more about kind

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of redesigning and future-proofing
businesses, uh, it's really a

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distributed mindset you need to have.

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So in practice, that means making
sure that you're kind of redesigning

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functions, so that decisions aren't
being made by like the three people who

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are in an office and then sort of being
reported to the 20 people who are not.

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Uh, in the office who are remote workers.

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Um, so we need to master, uh,
asynchronous communication.

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ie not, uh, making decisions in
a room together, but instead, uh,

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kind of communicating in a more
thoughtful and intentional way.

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Um, and it's really, really
important, um, to, uh, get really

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serious about documentation.

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So there are some great companies
out there, her leaders in the

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remote world, um, like get lab.

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Ghost and WordPress, um, who create
extensive documentation and really

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document every decision and process,
review that stuff and make it

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useful for every employee or entire
teams within the organization.

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And it labs case.

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A lot of that stuff is actually fully
public, so anyone can access it and

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kind of gain from their knowledge
of how to, how to design a business

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in this way and how to work in this.

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Isabelle Roughol: Yeah, that's awesome.

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You were reminding me, um, there's
a former colleague of mine.

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Uh, Brian SU um, I don't know if he's
here, but I'll, I'll share his stuff.

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He did.

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He does his great, like, um, He's
a data guy and he does, he's great,

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like Tik TOK, videos and videos on
LinkedIn about what it's like to work.

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And he had a hilarious one the other
day about like finding who's the owner

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on a particular project or product.

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And like, that's really basic information.

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But I remember being so frustrated,
it would take me like over a

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day of like emailing around and
all of that to find out because.

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Like in the room with these people.

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So you never know, you can't just go up to
someone's desk and find that information.

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So the documentation is so important.

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Um, you reminded me also of a conversation
that I feel like we didn't have enough.

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Um, especially, you know, when people
started talking about how, you know,

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the pandemic had revealed remote work,
everyone was going to get back to that.

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Cause it was so much better.

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And people talk about
how it's so much better.

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You know, for working parents or
for people who are disabled and,

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and maybe cannot, um, you know,
access the office as easily.

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The thing that bothered me with that,
and it gets to what you're talking

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about remote versus distributed, is
if you're just remote, you're also

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remote from the centers of power.

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And so I protect, you know, we're S
we're pretending that we're making

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work more accessible, but actually
we're still marginalizing people who

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can't be there physically, um, in
the room with the decision-makers.

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Lauren Razavi: Hm.

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Yeah.

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I, I think I agree with that.

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Like, um, so much of, uh, designing
for this new world of work is

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really about questioning hierarchy
and reassessing where power lies.

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Um, I think we've seen a huge pushback
actually to a bigger extent than, uh, than

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I was expecting from workers who want.

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Who wants flexibility, her sort of, I
guess like renegotiating the kind of

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standard contract or the standard terms
of what it means to be an employee.

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And I think that's really important.

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I think that, uh, there are a lot of
managers who perhaps want people back in

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the office because they're not quite sure
how to be a manager in a remote context.

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And it would be easier to just kind of
get everyone back where they can see them.

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But actually I think like the whole.

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The whole, like negotiation of work
has changed and we're seeing all over

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the U S right now, um, people quitting
their jobs, uh, because they're not

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happy with how their companies are
kind of transitioning, uh, or sort

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of adjusting to this new world.

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Um, I think we're going
to keep seeing that.

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I do think that there's been quite
a big power shift over the past year

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from companies setting the tone and
setting all the rules to individuals.

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now Um, it's, it's kind of up to you.

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Like what you can, uh, like what you, what
you want to get out of, work how you want

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it to fit in with the rest of your life.

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And I guess I'm completely biased on
this because as somebody who's been a

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remote worker for such a long time and
the digital nomad, I really believe that

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people should be able to sort of have
the freedom to define their own lives.

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Um, and that work should fit into
that rather than be the kind of

227
00:11:52,073 --> 00:11:55,978
leading force that defines Absolutely
everything else that you're able to do.

228
00:11:56,998 --> 00:11:57,718
Isabelle Roughol: It's funny.

229
00:11:57,748 --> 00:11:59,248
Um, yeah, you're absolutely right.

230
00:11:59,248 --> 00:12:02,188
I feel like a pandemic has just been
like this kind of like watershed where

231
00:12:02,188 --> 00:12:05,218
a lot of things that were brewing, you
know, we're just accelerated, which

232
00:12:05,218 --> 00:12:07,048
is true in a lot of, in loving areas.

233
00:12:07,468 --> 00:12:12,358
Um, but I, you know, it's funny cause
it's a decision that I made just before

234
00:12:12,358 --> 00:12:16,918
the pandemic, uh, for, for myself to,
um, leave a corporate job and, you know,

235
00:12:16,918 --> 00:12:18,268
kind of figure things out on my own.

236
00:12:18,598 --> 00:12:22,108
And um, so many people now are coming to
me being like, oh, how did you do this?

237
00:12:22,108 --> 00:12:22,468
Like, why.

238
00:12:23,253 --> 00:12:25,503
Uh, you know, give me some
pointers and everything.

239
00:12:25,503 --> 00:12:28,713
And you're talking about the difficulty
of managing remotely, uh, hit me up

240
00:12:28,713 --> 00:12:32,553
because I did that for years with
hiring and managing, I think we'll

241
00:12:32,553 --> 00:12:39,083
do another, like another life because
there are many, many, uh, You know,

242
00:12:39,113 --> 00:12:40,353
tips and tricks for doing that.

243
00:12:40,373 --> 00:12:43,343
But I think the fundamental one is, trust.

244
00:12:43,673 --> 00:12:47,483
Um, like the old world of work,
if you're still thinking I'm a

245
00:12:47,483 --> 00:12:50,153
manager, therefore I'm the boss
therefore I tell you what you do.

246
00:12:50,363 --> 00:12:53,963
That's never going to work in a
distributed or remote or hybrid world.

247
00:12:53,963 --> 00:12:54,203
Right?

248
00:12:54,203 --> 00:12:57,533
Like you first, you got
to empower the individual.

249
00:12:57,683 --> 00:13:00,483
You gotta hire people that you can
trust that, you know, are, smart

250
00:13:00,483 --> 00:13:03,653
and are going to do the right thing
And you just gotta let go of the

251
00:13:03,653 --> 00:13:05,353
illusion of control because you have.

252
00:13:06,463 --> 00:13:07,173
none

253
00:13:07,803 --> 00:13:08,553
Lauren Razavi: tastefully.

254
00:13:08,763 --> 00:13:13,773
I actually said to a client recently, um,
you know, like if you can't trust your

255
00:13:13,773 --> 00:13:19,233
workers to get the work done and kind of
like handle their own hours, et cetera,

256
00:13:19,593 --> 00:13:23,223
uh, then like the problem that you have
is not really about getting people back

257
00:13:23,223 --> 00:13:25,113
to the office and working set hours.

258
00:13:25,113 --> 00:13:28,893
The problem you have is that you're
not actually building trust with

259
00:13:28,893 --> 00:13:30,213
the people that you're employing.

260
00:13:30,273 --> 00:13:33,693
Um, I think that's, that's really
fundamental because without.

261
00:13:34,338 --> 00:13:36,738
You get very, very toxic company culture.

262
00:13:36,918 --> 00:13:40,848
And I think that's applicable whether it's
in an office or in a virtual environment.

263
00:13:41,318 --> 00:13:41,558
Yeah.

264
00:13:41,708 --> 00:13:41,828
I'm

265
00:13:41,828 --> 00:13:43,718
Isabelle Roughol: loving
what I'm saying here.

266
00:13:43,798 --> 00:13:46,418
I'm learning how to make
comments, show up on the screen.

267
00:13:46,418 --> 00:13:47,078
This is really cool.

268
00:13:47,348 --> 00:13:50,018
Um, so I think you're absolutely right.

269
00:13:50,018 --> 00:13:50,168
I'm.

270
00:13:51,468 --> 00:13:54,438
The human interaction, the human
element is super important.

271
00:13:54,798 --> 00:14:01,068
Um, I think where a lot of organizations,
um, are, are wrong is, um, when they

272
00:14:01,068 --> 00:14:05,118
think, oh, we're just going to go, um,
distributed or remote to like save money.

273
00:14:05,418 --> 00:14:08,838
Cause yeah, you're not, uh, you know,
you're not paying for real estate.

274
00:14:08,838 --> 00:14:12,858
You're not paying for an office, but you
better have a really good travel budget.

275
00:14:12,888 --> 00:14:14,508
Like right now, obviously.

276
00:14:15,193 --> 00:14:18,193
Uh, it's not possible in a lot of places
for a lot of reason, but when I was

277
00:14:18,193 --> 00:14:23,773
building my, my global team, um, you
know, we, I first, when I started out

278
00:14:23,773 --> 00:14:27,793
before I was a manager, um, we were a
much smaller team and my boss was in

279
00:14:27,793 --> 00:14:30,943
New York and I was in Paris at the time.

280
00:14:31,303 --> 00:14:33,403
And, um, I had a quarterly trip.

281
00:14:34,893 --> 00:14:35,643
Part of the deal.

282
00:14:35,643 --> 00:14:40,233
I was in New York every two, three
months, because I had to, especially

283
00:14:40,233 --> 00:14:43,653
in the beginning when you don't really
know people, I had to gel with them.

284
00:14:44,043 --> 00:14:49,173
Uh, and every is also like about
motivation and inspiration.

285
00:14:49,173 --> 00:14:52,143
Every trip kind of charged me
up for the next three months

286
00:14:52,143 --> 00:14:53,823
and like really motivated me.

287
00:14:53,823 --> 00:14:56,943
Cause it can be hard
to be kind of isolated.

288
00:14:57,183 --> 00:14:59,943
And then when I built my own team,
same, you know, I mean, yeah, I did a

289
00:14:59,943 --> 00:15:02,043
lot of interviewing hiring remotely.

290
00:15:02,403 --> 00:15:03,183
Um, but.

291
00:15:03,823 --> 00:15:06,703
You know, I try to go and
visit the offices too.

292
00:15:06,853 --> 00:15:10,993
We would find like a central city
that we could all, uh, join in.

293
00:15:10,993 --> 00:15:14,923
And then we would have, um, yearly
kind of offsite, like big, you know,

294
00:15:14,983 --> 00:15:16,723
everyone like 50 of us together.

295
00:15:17,083 --> 00:15:21,133
Um, you know, socializing, you
know, working, but also just getting

296
00:15:21,133 --> 00:15:22,183
to know each other as people.

297
00:15:22,183 --> 00:15:23,113
I think that's super simple.

298
00:15:23,778 --> 00:15:24,168
Um,

299
00:15:24,258 --> 00:15:25,428
Lauren Razavi: I totally agree.

300
00:15:25,428 --> 00:15:28,488
I think it's, um, it's a bit of
a nuance that's being missed in a

301
00:15:28,488 --> 00:15:31,998
lot of the conversation about, um,
the switch to remote right now.

302
00:15:32,028 --> 00:15:35,718
It's like, just because you may
not have the same level of office

303
00:15:35,718 --> 00:15:40,038
space as before doesn't mean that
there's no in-person interaction.

304
00:15:40,068 --> 00:15:43,638
It just sort of means that you have
to reassess what the value and the

305
00:15:43,638 --> 00:15:45,408
purpose of those interactions are.

306
00:15:45,618 --> 00:15:50,868
So I think a really good example is,
um, the company automatic, uh, who.

307
00:15:51,383 --> 00:15:55,403
Uh, founded what pro they're the
creators behind, uh, what press.com?

308
00:15:55,883 --> 00:16:00,893
Um, those guys organize a grand meetup,
I think is the language that they use,

309
00:16:00,893 --> 00:16:04,973
but they bring together all 1500 of their
employees who are based in something

310
00:16:04,973 --> 00:16:06,803
like 70 countries around the world.

311
00:16:07,043 --> 00:16:08,333
They bring them together in one place.

312
00:16:09,083 --> 00:16:13,823
And then that's a very sort of intensive
in-person experience, a sort of company

313
00:16:13,823 --> 00:16:18,443
retreat, um, which obviously costs a
lot of money, but also delivers a lot

314
00:16:18,443 --> 00:16:22,583
of value because, uh, these team members
are able to kind of come together in

315
00:16:22,583 --> 00:16:27,533
person, have a really like pleasant social
time while also kind of getting to know

316
00:16:27,943 --> 00:16:30,173
one another, um, more professionally.

317
00:16:30,593 --> 00:16:34,613
Uh, and then when they kind of go away,
when they go back to home or less kind of

318
00:16:34,613 --> 00:16:36,833
remote work environment, those relations.

319
00:16:37,303 --> 00:16:38,463
Are a lot stronger.

320
00:16:38,463 --> 00:16:42,183
You're able to remember sort of
have these shared memories of that

321
00:16:42,183 --> 00:16:45,453
time at dinner or when somebody
had too many glasses of wine.

322
00:16:45,753 --> 00:16:49,983
Um, and I think that side of things is
really, really important and I'll just,

323
00:16:49,983 --> 00:16:53,743
um, I'm going to keep like cheerleading
for get lab, um, because they truly,

324
00:16:53,743 --> 00:16:55,203
really like doing everything right.

325
00:16:55,203 --> 00:17:01,023
I think, um, but uh, those guys make
available, um, a fund so that members of

326
00:17:01,023 --> 00:17:05,403
their teams are able to, um, basically
go through a small, a short price.

327
00:17:05,918 --> 00:17:09,188
Uh, and then be able to be funded
by the company to go visit a

328
00:17:09,188 --> 00:17:12,458
colleague in another city or another
country and things like that.

329
00:17:12,458 --> 00:17:16,448
I think, um, companies can sometimes be a
bit resistant to it because they envision

330
00:17:16,478 --> 00:17:21,368
absolutely everybody taking a trip every
other week, but in practice, like people

331
00:17:21,368 --> 00:17:23,018
don't want to travel all the time.

332
00:17:23,018 --> 00:17:24,578
They're probably just going
to take a couple hours.

333
00:17:24,998 --> 00:17:25,208
Pay.

334
00:17:25,208 --> 00:17:25,568
Yeah.

335
00:17:25,838 --> 00:17:28,958
And then that's, again, going to be
really, really meaningful for sort

336
00:17:28,958 --> 00:17:32,558
of having that, um, that colleague
relationship that I think a lot

337
00:17:32,558 --> 00:17:36,098
of people, which is completely
understandable after the last year and

338
00:17:36,098 --> 00:17:40,838
a half, uh, seeing remote work as an
incredibly isolating and lonely thing.

339
00:17:41,078 --> 00:17:44,948
Whereas I think that the kind of next
stage, if we say we've done remote

340
00:17:44,948 --> 00:17:48,428
work during a pandemic, the next
stage is going to be distributed work.

341
00:17:48,768 --> 00:17:52,268
I think it's just a really, really
exciting time to be an employee or to

342
00:17:52,268 --> 00:17:53,978
be running a team or running a business.

343
00:17:54,663 --> 00:17:55,083
Isabelle Roughol: Yeah.

344
00:17:55,413 --> 00:17:58,773
Um, like Margaret is saying, you know,
it started remote enough to six months.

345
00:17:58,773 --> 00:18:00,363
I've only met two of my coworkers.

346
00:18:00,633 --> 00:18:02,283
One was in a parking lot.

347
00:18:02,523 --> 00:18:07,353
Um, man, I, I cannot imagine starting
a gig remotely right now, like props

348
00:18:07,353 --> 00:18:09,063
to you because that is really hard.

349
00:18:09,063 --> 00:18:11,433
And that's something that, um, you
know, when I, again, when I was.

350
00:18:12,103 --> 00:18:12,763
Uh, remotely.

351
00:18:12,763 --> 00:18:17,143
The one thing that we always did is
like, week one is in-person onboarding.

352
00:18:17,173 --> 00:18:19,393
You know, I fly to them, they fly to me.

353
00:18:19,393 --> 00:18:23,863
We fly to somewhere in comment in New York
or whatever, but, but we are, um, getting

354
00:18:23,863 --> 00:18:25,153
together and that's really important.

355
00:18:25,153 --> 00:18:29,443
So starting remotely, um, is hard, but
I love what you're saying about like,

356
00:18:29,463 --> 00:18:31,053
like meeting someone in a parking lot.

357
00:18:31,053 --> 00:18:33,833
That's actually something, um, I've
noticed quite a few people doing.

358
00:18:34,313 --> 00:18:35,843
Um, you know, during
the pandemic it's yeah.

359
00:18:35,843 --> 00:18:39,623
The offices were closed, uh, but
you, you could still, you know, have

360
00:18:39,623 --> 00:18:42,203
several people, especially in big
cities from the company in the same

361
00:18:42,203 --> 00:18:45,083
city, and there's nothing stopping
you, you know, meeting for a walk

362
00:18:45,083 --> 00:18:46,973
in a park or something like that.

363
00:18:47,273 --> 00:18:52,433
Um, what I do like about, you know, not
having to work in the office and I noticed

364
00:18:52,433 --> 00:18:56,003
something that a lot of people are big
fans of is, you know, working in coffee

365
00:18:56,003 --> 00:19:00,843
shops, working in coworking spaces,
working in, um, I don't know if you

366
00:19:00,853 --> 00:19:02,493
experienced that when you were at Google.

367
00:19:02,553 --> 00:19:08,073
One thing that frustrated me frustrated
me working in tech is that it felt, um,

368
00:19:08,913 --> 00:19:13,443
Divorced from the community because a
lot of the people and that's, you know,

369
00:19:13,443 --> 00:19:16,263
that's a whole other issue, but a lot
of the people who work in tech kind

370
00:19:16,263 --> 00:19:21,123
of have the same backgrounds, the same
age, um, you know, the same interests.

371
00:19:21,453 --> 00:19:27,313
And so the chances that you're
going to meet, uh, Older person,

372
00:19:27,553 --> 00:19:31,093
an immigrant, a, uh, someone who
works in a completely different

373
00:19:31,093 --> 00:19:33,583
field, um, end up being pretty low.

374
00:19:33,583 --> 00:19:36,703
And since you're working like
all the time, and you're having

375
00:19:36,703 --> 00:19:40,903
your meals in the office as well,
because food is provided, um, you're

376
00:19:40,903 --> 00:19:42,793
just, yeah, you're in that bubble.

377
00:19:43,033 --> 00:19:47,323
And that disconnects you from your
users, from your customers, from your

378
00:19:47,323 --> 00:19:50,323
community, from the people you're
doing this work for in the first place.

379
00:19:51,768 --> 00:19:52,218
Lauren Razavi: Hm.

380
00:19:52,458 --> 00:19:56,058
Yeah, I have to say, um, my
experience was pretty different,

381
00:19:56,058 --> 00:19:58,788
but that's probably because I was
never in an office for Google.

382
00:19:58,998 --> 00:20:03,108
Um, so I was working, uh, first
of all, like my first contract for

383
00:20:03,108 --> 00:20:06,618
Google, um, gave me a very strange
impression of the world because, um,

384
00:20:06,918 --> 00:20:08,838
I was kind of fresh out of university.

385
00:20:08,988 --> 00:20:10,908
It was a project being run by two.

386
00:20:11,413 --> 00:20:17,113
But us distributed women leaders, uh,
within the company in different locations.

387
00:20:17,203 --> 00:20:21,433
Um, and we were basically able
to, um, to just collaborate in

388
00:20:21,433 --> 00:20:24,943
this distributed fashion, I guess
this would have been like 2014.

389
00:20:25,303 --> 00:20:28,633
Um, but we were able to kind of
collaborate in this distributed fashion,

390
00:20:28,663 --> 00:20:30,673
um, which to me felt incredibly intuitive.

391
00:20:31,198 --> 00:20:35,368
Um, and so we were kind of
able to, uh, to do that.

392
00:20:35,368 --> 00:20:38,728
And the team was very, very diverse
and very, very international.

393
00:20:38,848 --> 00:20:42,928
Um, later on, when I was leading
a team, I made a real conscious

394
00:20:42,928 --> 00:20:47,368
effort to be working with people
across borders and across cultures.

395
00:20:47,668 --> 00:20:50,788
Um, because I was running
creative teams and creativity.

396
00:20:50,818 --> 00:20:54,028
Definitely it doesn't just remain
within one nation's borders.

397
00:20:54,478 --> 00:20:57,498
Um, so yeah, I think
that for me, although I.

398
00:20:58,003 --> 00:21:01,963
I sort of heard from, from colleagues,
uh, have, have worked from the big tech

399
00:21:01,963 --> 00:21:05,863
companies about these kinds of experiences
of really like living at the office.

400
00:21:06,223 --> 00:21:09,973
Um, I would say that my experience was
very, very different because I was a

401
00:21:09,973 --> 00:21:11,693
remote worker throughout, throughout that.

402
00:21:12,693 --> 00:21:13,143
Isabelle Roughol: Yeah.

403
00:21:13,533 --> 00:21:14,913
Um, yeah, that's great.

404
00:21:14,943 --> 00:21:20,628
I, um, I hate to be that person who's
now going to complain about like the free

405
00:21:20,628 --> 00:21:22,158
gym and the free meals and everything.

406
00:21:22,788 --> 00:21:23,688
It was wonderful.

407
00:21:23,688 --> 00:21:25,508
And the commute, the
company was wonderful.

408
00:21:25,518 --> 00:21:26,838
The people I met there were wonderful.

409
00:21:27,108 --> 00:21:30,198
There is, there is that sense that,
you know, after a while that you're,

410
00:21:30,348 --> 00:21:31,788
yeah, you're in a bubble really.

411
00:21:31,818 --> 00:21:34,158
Um, and, um, and it's good to get out.

412
00:21:34,338 --> 00:21:37,518
Um, I'm at was making
another, uh, good point.

413
00:21:37,518 --> 00:21:43,488
And then we have a question from
Martella, um, On on, uh, young people

414
00:21:43,518 --> 00:21:47,538
kind of needing, I mean, he's talking
about students, but you can kind

415
00:21:47,538 --> 00:21:50,958
of extend that as well to younger
professionals needing the structure

416
00:21:50,958 --> 00:21:53,058
and the discipline of an office.

417
00:21:53,058 --> 00:21:55,818
And I also think about them,
like just needing to be able to

418
00:21:55,818 --> 00:22:00,918
absorb, um, the codes of the, of
working life and the mentorship.

419
00:22:00,918 --> 00:22:06,378
Like, how do you, how do you get
that as a really young, uh, worker?

420
00:22:06,738 --> 00:22:09,318
Um, if you're not in the physical
presence of other people,

421
00:22:09,318 --> 00:22:09,978
if you're just behind you.

422
00:22:11,533 --> 00:22:14,313
Lauren Razavi: I think it really
comes down to whether the company

423
00:22:14,313 --> 00:22:17,823
that you're working for has in fact
designed their distributed systems.

424
00:22:17,823 --> 00:22:21,723
Well, whether in fact you're going
to get that structure and discipline,

425
00:22:21,843 --> 00:22:25,503
but I think people just instinctively
think comes from the office, but does

426
00:22:25,503 --> 00:22:29,223
not always, depending on like the
company you're working for, but if it's

427
00:22:29,223 --> 00:22:30,753
a distributed company and they have.

428
00:22:31,308 --> 00:22:35,508
Processes in place, you will get
exactly the same value, um, that you

429
00:22:35,508 --> 00:22:39,348
would expect from the office in that
way of the structure of the discipline,

430
00:22:39,678 --> 00:22:44,028
um, of kind of meeting people, um,
and learning the kind of ropes.

431
00:22:44,088 --> 00:22:47,358
Um, I really don't think that
changes in a natural environment.

432
00:22:47,358 --> 00:22:49,398
I just think that it's really grounded.

433
00:22:49,958 --> 00:22:53,708
Um, because previous generations
had that experience that somehow,

434
00:22:53,708 --> 00:22:57,158
you know, the office water cooler is
where all the best ideas come from.

435
00:22:57,458 --> 00:23:00,218
Um, and I guess my response to that
is like, there are an awful lot of

436
00:23:00,218 --> 00:23:03,668
water coolers on the internet and
you can be in your pajamas while

437
00:23:03,668 --> 00:23:05,348
you, uh, while you access them.

438
00:23:05,828 --> 00:23:09,548
Um, that's, that's a very, uh,
sort of remote first mentality.

439
00:23:09,788 --> 00:23:11,408
But in fact, um, I can't remember.

440
00:23:11,428 --> 00:23:12,428
I was recommending this to you.

441
00:23:12,428 --> 00:23:13,628
The other day is about that.

442
00:23:13,628 --> 00:23:14,828
There's, um, there's a book.

443
00:23:15,503 --> 00:23:18,713
I think it's cool managing
talent in the networked age.

444
00:23:18,773 --> 00:23:23,453
And it's a re like Reid Hoffman
of LinkedIn is one of the,

445
00:23:23,573 --> 00:23:25,163
um, the authors of that book.

446
00:23:25,463 --> 00:23:29,243
And in it, they essentially argued
that, um, the future of careers,

447
00:23:29,603 --> 00:23:33,173
uh, is going to be more about the
kind of networks you cultivate as an

448
00:23:33,173 --> 00:23:37,763
individual, rather than about, um,
working for a particular company and

449
00:23:37,763 --> 00:23:39,323
sort of playing by that one company.

450
00:23:40,253 --> 00:23:43,343
I really think that's true and
it really reflects my experience.

451
00:23:43,373 --> 00:23:45,773
Like I've been a remote worker since 2010.

452
00:23:45,923 --> 00:23:48,353
I've been a digital nomad since 2013.

453
00:23:48,683 --> 00:23:53,743
And yeah, I have not a tool
struggled with not having a physical

454
00:23:53,743 --> 00:23:56,713
presence in an office for more
than, you know, the occasional

455
00:23:56,713 --> 00:23:58,663
week, maybe, uh, every year or two.

456
00:23:59,083 --> 00:24:00,793
Um, in fact, I've really been able to.

457
00:24:01,583 --> 00:24:05,723
Take advantage and I guess not get
distracted by some of the distractions,

458
00:24:05,723 --> 00:24:09,383
the office politics, um, and just
really kind of forge my own path.

459
00:24:09,683 --> 00:24:12,053
And I'd really encourage anyone
who is worried about that.

460
00:24:12,053 --> 00:24:15,863
Particularly younger people to
just stop kind of, um, stuck kind

461
00:24:15,863 --> 00:24:17,233
of like thinking about the next.

462
00:24:17,648 --> 00:24:22,868
And just stop thinking about how you
can embed yourself in communities

463
00:24:22,868 --> 00:24:26,468
and industries and things that you'll
really passionate and excited about.

464
00:24:26,738 --> 00:24:31,058
I think there's a huge opportunity
for a more kind of bespoke individual

465
00:24:31,058 --> 00:24:33,488
to you, uh, career in the future.

466
00:24:33,878 --> 00:24:37,988
Um, and yeah, if you're, if your current
company really sucks at remote work,

467
00:24:38,168 --> 00:24:40,868
like choose another thing that right

468
00:24:40,868 --> 00:24:41,048
Isabelle Roughol: now.

469
00:24:41,458 --> 00:24:42,058
Yeah.

470
00:24:42,058 --> 00:24:42,508
Yeah.

471
00:24:42,538 --> 00:24:44,398
And, um, and there are.

472
00:24:45,188 --> 00:24:49,988
As you said, like the, your, your,
uh, professional activity networking,

473
00:24:49,988 --> 00:24:53,468
your learning, doesn't have to
be either within the company that

474
00:24:53,468 --> 00:24:54,878
employs you, that you work for.

475
00:24:55,118 --> 00:24:58,328
Um, you know, there are professional
events, there are networks, or, you

476
00:24:58,328 --> 00:25:02,258
know, in London and parts of hacks
hackers, which is a group before,

477
00:25:02,558 --> 00:25:05,828
um, people who work kind of at
intersection of media and technology,

478
00:25:05,828 --> 00:25:07,268
which is, which is my sweet spot.

479
00:25:07,538 --> 00:25:11,258
Um, there are, you know, there's
just a lot of different organizations

480
00:25:11,258 --> 00:25:13,878
that, that you can join and
you can have that physical.

481
00:25:13,878 --> 00:25:13,928
Yeah.

482
00:25:14,413 --> 00:25:18,463
Um, interaction, uh, you know, like
what, what Khalid was saying, which is,

483
00:25:18,523 --> 00:25:23,743
uh, uh, you know, that the socializing
aspect, um, can be challenging.

484
00:25:25,053 --> 00:25:29,643
When you're working, um, uh, remotely,
uh, but yes, the comment is too long

485
00:25:29,643 --> 00:25:32,463
from the screen, but yes, you have slack,
you have activities, you have things

486
00:25:32,463 --> 00:25:35,223
that you can do in person, for sure.

487
00:25:35,633 --> 00:25:38,903
Lauren Razavi: If I can just, um, add
something that I think something, uh,

488
00:25:38,913 --> 00:25:43,643
that, you know, whether you're a new
employee, an old employee, whether

489
00:25:43,643 --> 00:25:45,383
you're a manager, whether you're a boss.

490
00:25:45,413 --> 00:25:48,173
I really think that something
everyone should be thinking about

491
00:25:48,173 --> 00:25:52,403
right now with the teams is designing
rituals to kind of facilitate.

492
00:25:52,863 --> 00:25:53,973
That social side.

493
00:25:54,333 --> 00:25:57,033
And now that sounds like it's just
going to be absolutely terrible.

494
00:25:57,033 --> 00:26:01,023
But the reason that I'm actually saying
it to everybody here is because I don't

495
00:26:01,023 --> 00:26:02,643
think those things work very well.

496
00:26:02,643 --> 00:26:04,533
Just as a top-down kind of thing.

497
00:26:04,533 --> 00:26:07,233
Like P like the people who
run the company, telling

498
00:26:07,233 --> 00:26:08,223
you how it's going to work.

499
00:26:08,493 --> 00:26:10,203
I think a lot of it
builds from the Boston.

500
00:26:10,233 --> 00:26:11,733
It's more like grassroots.

501
00:26:12,003 --> 00:26:17,033
Um, and so for example, um, arranging
like a monthly town hall, Where

502
00:26:17,043 --> 00:26:20,783
everybody can kind of get together
for an hour and maybe there's some

503
00:26:20,783 --> 00:26:23,873
kind of structure, but the main idea
is so that anyone can bring anything

504
00:26:23,873 --> 00:26:28,733
they're struggling with, to the table
on like a company level or organizing a

505
00:26:28,733 --> 00:26:32,543
couple of hours each week where you're
doing co-working sprints via zoom.

506
00:26:32,543 --> 00:26:34,133
So you, a bunch of you
can log in together.

507
00:26:34,633 --> 00:26:38,533
Someone does a bit of an introduction,
um, and you just kind of worked

508
00:26:38,533 --> 00:26:41,833
together and you know what, you perhaps
know what you're working on and kind

509
00:26:41,833 --> 00:26:45,313
of can collaborate live a little
bit like you might in the office.

510
00:26:45,703 --> 00:26:48,283
Um, these kinds of things can
just really, really help to

511
00:26:48,283 --> 00:26:49,813
actually build company culture.

512
00:26:49,813 --> 00:26:54,413
And . When I've worked, um, on
like loads of different projects,

513
00:26:54,623 --> 00:26:56,123
this is like really important.

514
00:26:56,123 --> 00:27:00,023
If you aren't meeting in person is
to still kind of understand what your

515
00:27:00,023 --> 00:27:04,463
check-in points are and to have those more
informal and kind of casual interactions,

516
00:27:04,493 --> 00:27:06,653
um, day to day or week to week as well.

517
00:27:06,893 --> 00:27:09,473
So like, rather than feeling bad, if
you may, to something that's really

518
00:27:09,473 --> 00:27:14,123
not working, like really feel empowered
to suggest something and perhaps.

519
00:27:14,743 --> 00:27:18,853
Oh, so be the one who sets things up and
then rotate running it amongst colleagues,

520
00:27:19,803 --> 00:27:22,953
Isabelle Roughol: there was a, you
reminded me of, um, one, one such

521
00:27:22,983 --> 00:27:24,333
ritual that I absolutely loved.

522
00:27:24,363 --> 00:27:26,733
It was in person, but it could
absolutely work out remotely.

523
00:27:26,973 --> 00:27:30,393
Uh, and this was what, um,
pulse, which was a startup

524
00:27:30,393 --> 00:27:32,163
that LinkedIn acquired back in.

525
00:27:32,283 --> 00:27:32,733
Gosh.

526
00:27:33,418 --> 00:27:34,498
13, I think.

527
00:27:34,798 --> 00:27:38,848
Um, and then when he first joined the
company, um, I wasn't one of their

528
00:27:38,848 --> 00:27:41,188
all hands in, uh, in San Francisco.

529
00:27:41,548 --> 00:27:45,508
And, um, they had this tradition,
uh, where kind of everyone could

530
00:27:45,508 --> 00:27:48,928
speak up and say, you know, whatever
that was on their mind, but it

531
00:27:48,928 --> 00:27:51,838
was, um, I like, I wish I wonder.

532
00:27:52,168 --> 00:27:54,208
And it was like the, the
sentence had to start by.

533
00:27:54,238 --> 00:27:58,558
I like, or I wish or wonder, and it
just like created this, like, um,

534
00:27:59,363 --> 00:28:03,003
Kind of amazing a brainstorm where
people like, you know, I like, you

535
00:28:03,003 --> 00:28:04,083
know, this new product feature.

536
00:28:04,263 --> 00:28:06,573
I wonder why, you know, we're
not doing this whatever.

537
00:28:06,573 --> 00:28:09,843
And, um, it just, I was such so wonderful.

538
00:28:09,903 --> 00:28:13,503
Uh, and it, you know, it's a simple
ritual, but it just gives people like

539
00:28:13,503 --> 00:28:16,533
that framework to rather than just
say, Hey, tell us what you think,

540
00:28:16,563 --> 00:28:19,143
which can be a little bit like, oh,

541
00:28:20,828 --> 00:28:22,868
Lauren Razavi: Maybe just one
more thing to add to that.

542
00:28:22,988 --> 00:28:27,548
Um, since I know what both members of
a London writers Salum, I think those

543
00:28:27,548 --> 00:28:33,308
guys are really interesting example
of sort of building, um, remote or

544
00:28:33,338 --> 00:28:36,698
industry infrastructure, actually
outside the bounds of the company.

545
00:28:37,153 --> 00:28:42,313
So if I can say really, really briefly,
um, essentially at these awesome people

546
00:28:42,313 --> 00:28:46,873
who run Lyndon right to Salah and, um,
Matt and Pearl, when the whole world

547
00:28:46,873 --> 00:28:50,203
went into lockdown last year, they
decided to kind of move, I think what

548
00:28:50,203 --> 00:28:54,583
were like monthly events online and
they started writer's hour, which you

549
00:28:54,583 --> 00:28:56,593
can check out on writers, iowa.com.

550
00:28:56,983 --> 00:28:58,933
And basically it's a free writing spring.

551
00:28:59,443 --> 00:29:04,483
At, I think it's 8:00 AM and like four
different times zones, every weekday and

552
00:29:04,483 --> 00:29:07,903
it's grown so that there are hundreds
of people, um, who are attending

553
00:29:07,903 --> 00:29:10,063
these, these sessions every single day.

554
00:29:10,333 --> 00:29:15,193
Um, and so this is kind of like in my
view, a writing community infrastructure,

555
00:29:15,553 --> 00:29:20,023
um, and it's really, really cool to just
kind of have these things in a remote

556
00:29:20,023 --> 00:29:24,013
context that you can show up to and that
you can kind of feel in, in community.

557
00:29:24,548 --> 00:29:25,478
Um, around.

558
00:29:25,688 --> 00:29:29,858
So I think the kind of takeaway, uh, the
reason that I bring this up as an X, as

559
00:29:29,858 --> 00:29:34,298
an example is because if it doesn't feel
right to do that within your current

560
00:29:34,298 --> 00:29:38,168
team or your current company, as in,
come up with a ritual and start something

561
00:29:38,468 --> 00:29:42,698
also look more widely actually at your
industry and have a think about whether

562
00:29:42,698 --> 00:29:44,638
you could do something like writers.

563
00:29:45,238 --> 00:29:48,268
For the marketing community
or for the tech community.

564
00:29:48,538 --> 00:29:50,998
Um, and really like, don't
be afraid to experiment.

565
00:29:51,028 --> 00:29:53,668
Like we're in a playground
of experimentation right now.

566
00:29:53,698 --> 00:29:55,438
Nobody knows what the hell they're doing.

567
00:29:55,768 --> 00:29:59,278
And those of us who've been the
remote working for a decade.

568
00:29:59,278 --> 00:30:00,808
So everything's up for grabs.

569
00:30:00,838 --> 00:30:01,078
Like

570
00:30:02,028 --> 00:30:03,258
Isabelle Roughol: it
changes so quickly, right?

571
00:30:03,258 --> 00:30:06,288
Because the technology changes.

572
00:30:06,318 --> 00:30:08,358
And so what was, uh, you know, I studied.

573
00:30:08,878 --> 00:30:12,808
Uh, working remotely, you know, like
you, even before LinkedIn, I was,

574
00:30:12,868 --> 00:30:16,078
I was working on a project between
the Figaro and the New York times.

575
00:30:16,078 --> 00:30:21,478
So, you know, newsroom in piracy, Paris in
newsroom, in New York, that was in 2009.

576
00:30:21,748 --> 00:30:23,518
Oh my gosh, we weren't doing zooms.

577
00:30:23,518 --> 00:30:27,058
Like, and so, um, but still somehow
we, we know we managed to work.

578
00:30:27,058 --> 00:30:30,868
So the, the, the technology is going
to keep changing and therefore the ways

579
00:30:30,868 --> 00:30:32,158
that we work are going to keep changing.

580
00:30:32,278 --> 00:30:34,648
Uh, we have tons of great,
like great questions coming in.

581
00:30:34,648 --> 00:30:37,678
I can't even keep up with, uh, so
we're going to go really quick.

582
00:30:38,658 --> 00:30:42,888
Uh, fire round, like really
quickly, um, lightning round, sorry.

583
00:30:43,128 --> 00:30:47,688
Um, Marcella Marcella who's uh,
hi, who's a member of borderline.

584
00:30:47,688 --> 00:30:52,158
So you can do like her and support the
work@borderlinepod.com slash subscribe.

585
00:30:52,188 --> 00:30:54,198
That was by my a plug.

586
00:30:54,708 --> 00:30:57,078
Um, any tips on how to fix remotely?

587
00:30:57,078 --> 00:30:57,378
What was.

588
00:30:58,178 --> 00:30:59,798
Broken in the office, right?

589
00:30:59,798 --> 00:31:03,338
If you just take a dysfunctional team
in the office and you just make it a

590
00:31:03,338 --> 00:31:04,928
home team, they're still dysfunctional.

591
00:31:05,258 --> 00:31:09,158
Um, I think, and then I'm going
to, uh, send it to you, Lauren.

592
00:31:09,158 --> 00:31:11,468
But I think one thing that's
interesting is actually.

593
00:31:12,633 --> 00:31:13,953
It's a great diagnostic tool.

594
00:31:14,373 --> 00:31:15,933
What was broken about your team?

595
00:31:15,933 --> 00:31:18,903
Was it because it was in the
office and the office wasn't

596
00:31:18,903 --> 00:31:22,803
working or is it something else
that, you know, that remains when

597
00:31:22,803 --> 00:31:24,243
you're no longer in the office?

598
00:31:24,243 --> 00:31:25,293
Like, what was it that was broken?

599
00:31:25,293 --> 00:31:28,833
So I, you know, being able to kind
of, uh, change the environment, that's

600
00:31:28,833 --> 00:31:32,793
kind of your variable in the experiment
to kind of understand, uh, better.

601
00:31:32,823 --> 00:31:34,143
What, what is going on?

602
00:31:34,533 --> 00:31:36,483
Um, Lauren, do you have suggestions?

603
00:31:37,593 --> 00:31:41,673
Lauren Razavi: Yeah, I totally agree
with, um, I totally agree with that

604
00:31:41,673 --> 00:31:43,593
with your assessment there, Isabel.

605
00:31:43,653 --> 00:31:48,633
Um, I think maybe the only thing that
I would add is that I truly think

606
00:31:48,633 --> 00:31:55,118
that, um, some companies, uh, Like
not, you cannot fix them essentially.

607
00:31:55,128 --> 00:32:01,578
Like I think that, uh, if you, it
really depends, it depends on the exact

608
00:32:01,578 --> 00:32:03,318
nature of the dysfunction, of course.

609
00:32:03,528 --> 00:32:07,728
But, um, I wouldn't say that, um, a
team that was already dysfunctional

610
00:32:07,728 --> 00:32:12,078
in the office and is sort of trying to
translate exactly what they were doing.

611
00:32:12,818 --> 00:32:14,198
Into a virtual environment.

612
00:32:14,498 --> 00:32:16,808
I don't think there's, there's
going to be a change there.

613
00:32:17,258 --> 00:32:20,498
Um, I do think there's an
opportunity for employees.

614
00:32:20,558 --> 00:32:24,458
Um, and any team member, really
bit to just kind of like step

615
00:32:24,458 --> 00:32:28,438
forward and say, Hey, can we have
some honest conversations about.

616
00:32:29,048 --> 00:32:30,818
Working and what's not working.

617
00:32:31,058 --> 00:32:35,378
And maybe actually the tend to remote
work gives you a bit more of an

618
00:32:35,378 --> 00:32:40,118
ability to diva because it's like
the reason to stop the conversation.

619
00:32:40,268 --> 00:32:43,538
Whereas perhaps a couple of years
ago that wouldn't have been possible

620
00:32:43,598 --> 00:32:47,078
because where is the space to, to
kind of talk about the dysfunction.

621
00:32:48,288 --> 00:32:48,648
Isabelle Roughol: Yeah.

622
00:32:48,648 --> 00:32:53,388
And you have a, your sponsor uh,
Metalla from, uh, McKayla, uh, as well.

623
00:32:53,658 --> 00:32:56,718
Um, yeah, suggesting, you know, you
need to understand the diversity of

624
00:32:56,718 --> 00:32:58,848
each of your team members and, uh, yeah.

625
00:32:58,848 --> 00:33:01,038
That's something that maybe you weren't
able to do in the office because there

626
00:33:01,038 --> 00:33:04,458
were too many people around and, uh,
it could get awkward, but you can

627
00:33:04,458 --> 00:33:07,248
actually have a lot more one-on-one
conversations and understand kind

628
00:33:07,248 --> 00:33:08,598
of where everybody's coming from.

629
00:33:08,838 --> 00:33:11,958
Um, when you do that, when you do that
remotely, and again, if you're in the

630
00:33:11,958 --> 00:33:13,308
same city, you can just go out for coffee.

631
00:33:13,748 --> 00:33:17,528
But if you're not, um, you know, you
can do that via zoom and whatnot.

632
00:33:17,528 --> 00:33:19,208
I mean, we do, we do everything on Cigna.

633
00:33:19,208 --> 00:33:20,288
Now we do therapy on zoom.

634
00:33:20,288 --> 00:33:23,048
We certainly can do, uh, you
know, one-on-one with a manager.

635
00:33:23,468 --> 00:33:27,068
Uh, in fact, uh, that's I did for a long
time, I'm going to take a couple more

636
00:33:27,068 --> 00:33:29,138
questions, send your final questions.

637
00:33:29,138 --> 00:33:31,388
And I'm realizing we're already a
half an hour, but there's so much

638
00:33:31,418 --> 00:33:34,268
good stuff here that I'm happy to
continue unless you need to run.

639
00:33:34,628 --> 00:33:35,438
Um, Lauren.

640
00:33:36,913 --> 00:33:37,303
All right.

641
00:33:37,353 --> 00:33:38,833
Let's, let's take a little bit more time.

642
00:33:38,983 --> 00:33:43,543
Um, I like this cache this question
from a Manuel because, uh, how can I

643
00:33:43,543 --> 00:33:45,013
present myself as a credible person?

644
00:33:45,013 --> 00:33:47,803
If I'm to work from
Ghana for someone abroad?

645
00:33:48,403 --> 00:33:51,193
Uh, I mean, your being from
Ghana doesn't make you any less

646
00:33:51,193 --> 00:33:53,503
credible than a, than anyone else.

647
00:33:53,503 --> 00:33:57,103
I mean, the beauty of remote
distributed work is, um, is that

648
00:33:57,103 --> 00:33:58,423
you can do it from anywhere now.

649
00:33:58,423 --> 00:33:59,083
The challenges.

650
00:33:59,863 --> 00:34:05,473
Find, um, is like, even if some companies
are increasingly either open to remote

651
00:34:05,473 --> 00:34:10,153
work, but they still want to hire, um,
in a country where they have a legal

652
00:34:10,153 --> 00:34:13,063
structure where they have an office
where they have, uh, where they're

653
00:34:13,063 --> 00:34:17,983
incorporated, uh, you know, for tax
reason for, uh, social insurance, social

654
00:34:17,983 --> 00:34:19,993
benefits, everything kind of reason.

655
00:34:20,173 --> 00:34:22,033
So that's, that might be the challenge.

656
00:34:22,213 --> 00:34:24,913
I know Lauren, you were telling me
the other day about some interesting

657
00:34:24,943 --> 00:34:26,633
innovations that are happening in that.

658
00:34:27,798 --> 00:34:30,828
Lauren Razavi: Yeah, sorry, I'll try
and keep it brief, but essentially that

659
00:34:30,928 --> 00:34:36,078
a lot of new startups popping up at the
moment, um, which are targeting companies

660
00:34:36,078 --> 00:34:40,788
that want to recruit people from overseas
and helping them make sure that they are

661
00:34:41,418 --> 00:34:45,888
contracting with people as freelances
in a completely like compliant way.

662
00:34:46,098 --> 00:34:50,238
So this like intermediary platform,
uh, for an example, I think one that

663
00:34:50,268 --> 00:34:52,818
I've come across is, is Hey portal.

664
00:34:53,398 --> 00:34:57,208
Dot IO, H E Y portal.io.

665
00:34:57,508 --> 00:34:58,738
Um, that's just one example.

666
00:34:58,738 --> 00:35:02,278
There are many of them now, but
essentially these, uh, these companies

667
00:35:02,278 --> 00:35:07,078
are popping up so that they are able
to, um, sort of be the intermediary

668
00:35:07,078 --> 00:35:11,308
step between people like Emmanuelle
and perhaps like a European or an

669
00:35:11,308 --> 00:35:15,498
American company, um, who wants to be
able to work with him, but actually

670
00:35:15,498 --> 00:35:17,208
don't want to set up a local office.

671
00:35:17,958 --> 00:35:21,618
Um, this kind of stuff basically makes
it so that a company can sort of run

672
00:35:21,618 --> 00:35:27,048
a global payroll, um, of freelances,
um, and be able to kind of like, uh,

673
00:35:27,078 --> 00:35:31,248
comply with all of the local regulations
in whichever country somebody is in.

674
00:35:31,668 --> 00:35:36,198
Um, one thing I would say just a really
practical level is, um, be really,

675
00:35:36,198 --> 00:35:39,768
really careful with American job
applications in particular, because

676
00:35:39,768 --> 00:35:41,298
a lot of them ask you for that.

677
00:35:41,833 --> 00:35:45,643
Lots and lots of information,
lots and lots of time and energy.

678
00:35:45,943 --> 00:35:50,443
Um, and then don't even stay anywhere,
but that only open to like us citizens.

679
00:35:50,533 --> 00:35:53,183
Um, I've actually been caught
out with that, uh, with, uh,

680
00:35:53,923 --> 00:35:55,483
the media organization before.

681
00:35:55,483 --> 00:35:58,483
So I always want to like
warn people against it.

682
00:35:58,543 --> 00:36:01,423
Like, there's nothing wrong with
like getting on the phone or sending

683
00:36:01,423 --> 00:36:05,233
an email to just try and clarify
before you send it an application.

684
00:36:05,373 --> 00:36:05,703
Isabelle Roughol: Yeah.

685
00:36:05,703 --> 00:36:07,923
I, I had a friend who like just
kind of went through the whole

686
00:36:07,923 --> 00:36:11,383
process and was like, Hey, by the
way, I don't have to FISA that.

687
00:36:11,383 --> 00:36:13,033
You're going to need, like,
are you going to sponsor me?

688
00:36:13,143 --> 00:36:15,903
I went through the whole process
and like, at the very end, they were

689
00:36:15,903 --> 00:36:18,423
like, oh, we can't make this work.

690
00:36:19,083 --> 00:36:22,953
You know, legally, um, and often
that's because the hiring managers,

691
00:36:22,953 --> 00:36:25,713
you know, they want who they want
for their team, for their project.

692
00:36:25,713 --> 00:36:26,973
They seek your skills are amazing.

693
00:36:27,183 --> 00:36:29,133
They have no idea how immigration works.

694
00:36:29,163 --> 00:36:31,683
If they're not immigrants themselves,
they've never encountered it.

695
00:36:31,863 --> 00:36:35,643
They have no idea how complex
and restrictive it is.

696
00:36:35,733 --> 00:36:37,533
Um, the way that we understand.

697
00:36:38,313 --> 00:36:41,643
Um, and so they just want to go
for what they want to go for in

698
00:36:41,643 --> 00:36:44,373
like the very end of the process
when HR is drawing up the paper.

699
00:36:44,373 --> 00:36:46,143
So like, Nevermind.

700
00:36:46,443 --> 00:36:49,203
Um, so yeah, pick up the phone cause
you don't want to waste your time.

701
00:36:49,233 --> 00:36:50,523
Like your time is precious.

702
00:36:50,523 --> 00:36:52,233
Your job searching time is precious.

703
00:36:52,413 --> 00:36:54,393
If anyone thinks you're not
credible coming from Ghana.

704
00:36:54,423 --> 00:36:54,843
Oh my God.

705
00:36:54,843 --> 00:36:56,223
You do not want to work for them.

706
00:36:56,223 --> 00:36:58,383
Like that sounds dreadful.

707
00:36:58,713 --> 00:36:59,853
Um, all right.

708
00:36:59,853 --> 00:37:01,683
I'm going to like go through will quick.

709
00:37:01,683 --> 00:37:04,113
This is a great comment, which
is too long for the screen, but

710
00:37:04,353 --> 00:37:05,763
check out the common stream.

711
00:37:05,763 --> 00:37:07,623
Cause there's some great stuff coming up.

712
00:37:07,623 --> 00:37:07,853
I'm just.

713
00:37:08,973 --> 00:37:10,503
Pull out the questions.

714
00:37:11,103 --> 00:37:14,073
Um, there's a question.

715
00:37:14,073 --> 00:37:14,943
I see a question, mark.

716
00:37:14,943 --> 00:37:15,603
I bring it up.

717
00:37:15,903 --> 00:37:19,203
Um, how are people managing
their teams back to the office?

718
00:37:19,203 --> 00:37:19,923
That's the whole point.

719
00:37:19,923 --> 00:37:21,783
We don't want them back to the office.

720
00:37:21,783 --> 00:37:22,293
Do we.

721
00:37:25,353 --> 00:37:25,833
Lauren Razavi: Yeah.

722
00:37:25,983 --> 00:37:29,373
And so the second part of the
question they investing in remote

723
00:37:29,373 --> 00:37:31,203
software with COVID and mine too.

724
00:37:31,233 --> 00:37:35,343
So I do think that a lot of companies
have sort of already made that shift

725
00:37:35,343 --> 00:37:39,033
in terms of like, if your company
didn't have a zoom subscription

726
00:37:39,063 --> 00:37:40,713
in March 20, 20, or April.

727
00:37:40,863 --> 00:37:40,983
Yeah.

728
00:37:41,568 --> 00:37:42,798
They probably got one.

729
00:37:42,888 --> 00:37:45,438
I think we're going to see a
lot of that stuff stick around.

730
00:37:45,768 --> 00:37:47,808
Um, and that does open
up new opportunities.

731
00:37:47,808 --> 00:37:52,188
Even if some people do go back to an
office to work in new ways to work

732
00:37:52,188 --> 00:37:55,818
with a broader kind of cross section
of people, um, perhaps globally.

733
00:37:57,003 --> 00:38:01,893
But yeah, I think that, um, in my view,
like, uh, getting the teams back to

734
00:38:01,893 --> 00:38:06,303
the office, I literally trying to go
back to what things were like in 2019.

735
00:38:06,603 --> 00:38:08,493
Um, doesn't make a lot of business sense.

736
00:38:08,553 --> 00:38:11,103
Like it's probably not going to
get the best out of your teams.

737
00:38:11,403 --> 00:38:15,363
Um, it's probably not like the best
approach if you want to kind of retain

738
00:38:15,363 --> 00:38:18,813
your talented workers and make sure
that they're happy and make sure that

739
00:38:18,813 --> 00:38:21,093
you are competitive in this new realm.

740
00:38:22,053 --> 00:38:22,413
Isabelle Roughol: One.

741
00:38:23,808 --> 00:38:27,618
Um, solution that we haven't really
talked about all that much is hybrid.

742
00:38:27,648 --> 00:38:27,918
Right.

743
00:38:27,918 --> 00:38:29,718
So you're partly back in the office.

744
00:38:30,108 --> 00:38:32,468
Partly not, I don't know.

745
00:38:32,468 --> 00:38:36,698
I'm a little skeptical on that because
if it's another, um, the company, was it,

746
00:38:36,788 --> 00:38:41,498
um, some big tech Silicon valley company
and it was like, oh, you know, people are

747
00:38:41,498 --> 00:38:43,538
going to come back on Monday, Tuesday.

748
00:38:43,538 --> 00:38:47,198
So state I'm like, how is that any
more flexible, you know, you're

749
00:38:47,198 --> 00:38:50,788
still putting a kind of a rigid
structure in place that does.

750
00:38:51,508 --> 00:38:56,248
Take into account people's, you know,
kind of personal, um, situation.

751
00:38:56,458 --> 00:38:59,968
So yeah, you have to be in the office
less, but you're still restricted

752
00:39:00,028 --> 00:39:03,898
in a way that a lot of people are
just not really willing to do.

753
00:39:03,898 --> 00:39:06,568
Like, we don't have the whistle
at the top of the factory telling

754
00:39:06,568 --> 00:39:07,708
us when to come in anymore.

755
00:39:07,708 --> 00:39:08,548
Like that's, that's.

756
00:39:10,053 --> 00:39:14,583
Lauren Razavi: Yeah, I think, um, it,
it sort of opens the, uh, opens the door

757
00:39:14,583 --> 00:39:18,513
for that to be quite a big problem in
terms of presenteeism as well, because

758
00:39:18,753 --> 00:39:23,913
if you're working two or three days a
week at the office, um, then, uh, you may

759
00:39:23,913 --> 00:39:27,903
well find that the managers who really
wanted you to come back to the office are

760
00:39:27,903 --> 00:39:29,373
actually quite insistent that you are.

761
00:39:29,918 --> 00:39:32,438
Staying until you've finished
your work on those days.

762
00:39:32,468 --> 00:39:35,168
Like I'm, I'm hearing kind of
stories from, from different

763
00:39:35,588 --> 00:39:36,628
friends around the world.

764
00:39:36,638 --> 00:39:40,118
It's kind of being told they need to
work from the office for two days a week.

765
00:39:40,298 --> 00:39:43,088
And that ends up being two
12 hour days in the office.

766
00:39:43,508 --> 00:39:47,918
And then the rest of the time, a sort
of normal working day from home and

767
00:39:47,918 --> 00:39:50,378
that, but is hybrid failure like that.

768
00:39:50,838 --> 00:39:55,698
The polar opposite of what a successful
hybrid work model looks like.

769
00:39:56,028 --> 00:39:59,778
Um, and yeah, I think it's really
important that, uh, employees,

770
00:39:59,778 --> 00:40:03,048
that team members are in fact, like
holding their companies to account

771
00:40:03,048 --> 00:40:07,668
on that because, uh, it is going to
just kind of breed a toxic culture.

772
00:40:07,698 --> 00:40:12,768
It's going to make it much, much worse
human experience to work for that company.

773
00:40:13,128 --> 00:40:15,918
And even if you decide that you're
going, if you're not going to stand

774
00:40:15,918 --> 00:40:19,518
for it, I think we all kind of have
this obligation to educate patients.

775
00:40:20,043 --> 00:40:23,193
On what it is that we want as
individual humans right now.

776
00:40:23,523 --> 00:40:26,793
Um, and there's definitely an
opportunity for that, uh, on companies

777
00:40:26,793 --> 00:40:30,033
that are misstepping, uh, in terms
of that, that return to the office.

778
00:40:30,473 --> 00:40:30,743
Isabelle Roughol: Mm.

779
00:40:31,043 --> 00:40:35,543
And that's true too, when you're working
from home or you're working from.

780
00:40:36,973 --> 00:40:39,073
Uh, you know, coworking space,
whatever, but especially if you're

781
00:40:39,073 --> 00:40:42,283
working from home, which is, did they
stretches and stretches because you

782
00:40:42,283 --> 00:40:44,803
know, you wake up you're right at
your computer, you know, you don't

783
00:40:44,803 --> 00:40:46,843
really have that commute, whatever.

784
00:40:46,843 --> 00:40:49,813
So, uh, and, and it's easy to just.

785
00:40:50,673 --> 00:40:54,933
Not have that disconnect from
work to home because often that's

786
00:40:54,933 --> 00:40:57,753
literally like sitting on a different
side of a couch or something like,

787
00:40:58,383 --> 00:41:01,223
um, so, so it is definitely, you
know, something to keep in mind.

788
00:41:01,253 --> 00:41:06,093
I think we're all still, you know, both
managers and police self-employed as well.

789
00:41:06,363 --> 00:41:08,463
Uh, that's certainly my
experience at the moment.

790
00:41:09,723 --> 00:41:12,423
Well, you know, we're all kind
of figuring out what the, where

791
00:41:12,423 --> 00:41:13,713
the, where the boundaries are.

792
00:41:13,923 --> 00:41:17,253
I like the idea that I know something
you talk about a lot at like, you

793
00:41:17,253 --> 00:41:20,493
know, forget work-life balance is
more about like harmony and how did

794
00:41:20,493 --> 00:41:23,313
it to kind of kind of fit together.

795
00:41:23,613 --> 00:41:27,093
But that's often used as an
excuse to just be like, oh, sure.

796
00:41:27,093 --> 00:41:31,363
I can work at 11:00 PM because, you
know, I took a break at 2:00 PM to

797
00:41:31,953 --> 00:41:33,843
pick up my kids or go to the gym.

798
00:41:33,843 --> 00:41:36,933
Like, it's not kind of
where, um, I want to go.

799
00:41:38,133 --> 00:41:40,623
I realize we're we're at 40 minutes.

800
00:41:41,013 --> 00:41:42,543
I think we're going to close it for today.

801
00:41:42,543 --> 00:41:43,713
Anything else that you want to.

802
00:41:44,823 --> 00:41:45,603
Touch on Lauren.

803
00:41:46,173 --> 00:41:49,203
Lauren Razavi: I think I just want to
respond to, um, Mikhail's question,

804
00:41:49,233 --> 00:41:53,973
which is how many hours a week will
be ideal in the hybrid workspace.

805
00:41:54,003 --> 00:41:56,853
Um, because it's actually a really
important point about distributed

806
00:41:56,853 --> 00:42:01,113
work is that, uh, we should stop
thinking about work in terms of time.

807
00:42:01,728 --> 00:42:03,578
And instead think about output.

808
00:42:03,968 --> 00:42:09,018
So what, are the goals that you need
to achieve and how quickly, not how

809
00:42:09,018 --> 00:42:10,308
many hours are you going to work?

810
00:42:10,698 --> 00:42:15,138
How many hours you work is an input and
what you actually get done is the output.

811
00:42:15,528 --> 00:42:17,388
Um, and a lot of asynchronous.

812
00:42:18,108 --> 00:42:19,518
Um, communicators.

813
00:42:19,518 --> 00:42:23,388
A lot of distributed companies, um,
are actually really, really bullish

814
00:42:23,448 --> 00:42:27,198
on, uh, having no interest in, in the
number of hours that you're spending.

815
00:42:27,228 --> 00:42:30,078
I, if you're, if you're being paid
for 40 hours a week, but you're

816
00:42:30,078 --> 00:42:33,198
getting your work done perfectly
and 10, that's fine for them.

817
00:42:33,288 --> 00:42:34,398
And they're not going to argue with it.

818
00:42:34,728 --> 00:42:36,798
Um, I think was just a
kind of useful framing.

819
00:42:37,098 --> 00:42:41,178
The final thing that I'd just like to say
is I'm very bad at self promotion, but I

820
00:42:41,178 --> 00:42:45,498
have a newsletter if you'd like keep in
touch and buddy, uh, you'll find me at.

821
00:42:46,153 --> 00:42:52,333
L Ross that's L a Zed or Z for
the Americans, uh, dot  dot com.

822
00:42:52,543 --> 00:42:54,373
Um, that's totally free of charge.

823
00:42:54,403 --> 00:42:58,033
So please feel free to, uh, sign
up and drop me an email sometime

824
00:42:58,033 --> 00:42:59,703
and reply if, uh, if you fancy

825
00:42:59,743 --> 00:42:59,863
Isabelle Roughol: time.

826
00:43:00,453 --> 00:43:01,023
Absolutely.

827
00:43:01,023 --> 00:43:02,823
It is a great newsletter.

828
00:43:02,913 --> 00:43:04,173
I read it every week.

829
00:43:04,473 --> 00:43:06,513
Um, so strong recommend.

830
00:43:06,783 --> 00:43:10,873
Um, and to your point, um, one, one kind
of final point I wanted to make as well.

831
00:43:11,718 --> 00:43:15,378
I'm aware that, you know, a lot of the
conversation we're having is around, um,

832
00:43:15,408 --> 00:43:20,298
professional kind of jobs, which can be
more self guided, which, uh, where you

833
00:43:20,298 --> 00:43:23,538
have a little bit more, um, freedom.

834
00:43:23,778 --> 00:43:28,488
Um, then, uh, some of the, um,
more hourly job, which again are

835
00:43:28,518 --> 00:43:29,988
based two things on that one.

836
00:43:29,988 --> 00:43:34,698
I saw that, um, LinkedIn recently,
uh, did some, uh, put out some

837
00:43:34,698 --> 00:43:39,798
research around kind of the fastest
growing remote work, um, in.

838
00:43:40,583 --> 00:43:42,983
The United States, I think it
was, but, but it applies really

839
00:43:42,983 --> 00:43:46,673
everywhere and it's not all, uh,
you know, it's not all professional.

840
00:43:46,703 --> 00:43:49,463
Desk-based, it's, you know, there
there's a lot of other things.

841
00:43:49,823 --> 00:43:52,823
Um, the other, you know, when you
were pointing out, you know, not

842
00:43:52,823 --> 00:43:54,683
doing by the hour, reminded me.

843
00:43:54,833 --> 00:44:00,203
It has been, the system has been, uh,
for decades in Marsay, in the south

844
00:44:00,203 --> 00:44:04,253
of France with, um, waste collection
so that the garbage collectors

845
00:44:04,673 --> 00:44:07,223
are paid, not by the hour, but by.

846
00:44:08,253 --> 00:44:11,853
When is the garbage collected, and
if you can do it and if you can do it

847
00:44:11,853 --> 00:44:16,773
in 10 hours, Why we're just going to
leave you on your truck for another 12.

848
00:44:16,773 --> 00:44:18,783
Like, just so you're,
you've put in the hours.

849
00:44:18,783 --> 00:44:19,443
That's ridiculous.

850
00:44:19,773 --> 00:44:23,463
Now would that, unfortunately in
Marsay that's often meant that

851
00:44:23,493 --> 00:44:26,343
the job has half-assed because
then they could get out early.

852
00:44:26,463 --> 00:44:28,803
So there is that question
of quality control.

853
00:44:28,983 --> 00:44:33,003
Um, but if you fix that, then it's
absolutely, um, something, something

854
00:44:33,003 --> 00:44:36,003
that can be done that just reminded
me of, I'm also terrible at self

855
00:44:36,003 --> 00:44:37,683
promotion, but I'm going to do it anyway.

856
00:44:38,013 --> 00:44:41,703
Um, you, my work is@borderlinepod.com.

857
00:44:42,663 --> 00:44:46,533
You can find the podcast, which,
uh, just had a great episode.

858
00:44:46,653 --> 00:44:49,263
If I'm a see, saw myself come
out yesterday, uh, which I

859
00:44:49,263 --> 00:44:51,513
loved, there's a newsletter
that you can subscribe to there.

860
00:44:51,513 --> 00:44:52,413
A lot of it is free.

861
00:44:52,413 --> 00:44:54,723
You can support it, uh,
with a paid membership.

862
00:44:54,783 --> 00:44:58,323
Actually, a lot of it is free
and, uh, and, uh, yeah, I

863
00:44:58,323 --> 00:44:59,463
hope you'll, you'll join us.

864
00:44:59,463 --> 00:44:59,793
There.

865
00:44:59,793 --> 00:45:03,303
There's a community of, of global
citizens talking about work and

866
00:45:03,303 --> 00:45:06,633
life and immigration and all
these things that happen in the

867
00:45:06,633 --> 00:45:10,953
spaces between, uh, countries and
cultures, where a lot of us live now.

868
00:45:11,688 --> 00:45:12,678
Including the two of us.

869
00:45:14,718 --> 00:45:15,078
All right.

870
00:45:15,078 --> 00:45:16,068
Well, thanks everyone.

871
00:45:16,098 --> 00:45:17,358
We're gonna sign off.

872
00:45:17,448 --> 00:45:20,028
Um, we'll be back.

873
00:45:20,028 --> 00:45:20,838
We'll be back next week.

874
00:45:20,838 --> 00:45:21,438
Same time.

875
00:45:21,558 --> 00:45:25,728
We're going to keep doing this, um,
uh, throughout the summer, minus a

876
00:45:25,728 --> 00:45:29,148
few weeks where we'll be on holiday,
but, um, we'll, we'll keep talking

877
00:45:29,238 --> 00:45:31,368
about working across borders.

878
00:45:31,398 --> 00:45:32,868
So stay tuned for the day.

879
00:45:33,588 --> 00:45:33,768
And

880
00:45:33,768 --> 00:45:35,928
Lauren Razavi: feel free, feel
free to get in touch with us.

881
00:45:35,928 --> 00:45:38,298
If there's something in particular
you'd like to hear us talk about,

882
00:45:38,298 --> 00:45:40,428
because I would very happy to do that.

883
00:45:40,668 --> 00:45:41,148
Totally

884
00:45:41,148 --> 00:45:42,408
Isabelle Roughol: drop it in the comments.

885
00:45:42,648 --> 00:45:46,068
My email is ISA isa@borderlinepod.com.

886
00:45:46,398 --> 00:45:48,678
Um, you know, get in touch.

887
00:45:51,318 --> 00:45:52,128
Lauren Razavi: Thanks guys.

888
00:45:52,308 --> 00:45:52,668
Bye