When customer expectations aren't met

This week, we discuss a situation Rick is dealing with where a customer is disappointed and feels that their expectations weren't met.

Show Notes

Topics this week:

• Rick crossed 200 subscribers for his personal newsletter.
• Rick gives an update on some recent milestones related to this podcast.
• Rick has been doing Wes Bos's beginner javascript course and is learning a lot.
• Tyler is on vacation, and is mostly just taking it easy.
• We discuss Notion's new API.
• Rick seriously sprained his ankle.
• Rick is dealing with a customer who is disappointed.

What is Startup to Last?

Two founders talk about how to build software businesses that are meant to last. Each episode includes a deep dive into a different topic related to starting, growing, and sustaining a healthy business.