On today’s episode, BJ talks with Barry Sutherland, Client Experience Director at Henderson Engineers. Barry talks about how he is trying to innovate in the realm of client experience, what it means to deliver high quality customer service, and how to think about improving the relationships aspect of the A/E/C industry.
Leadership through adversity (resource mentioned by Barry, please follow up with MCFA/ guest to get this!)
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Author: BJ Kraemer, MCFA
Keywords: MCFA, Architecture, Construction, Engineering, Public Engineers, Military Engineers, United States Military Academy, Veteran Affairs, Development, Veteran, Military, SEC
What is Inspiring People & Places: Architecture, Engineering, And Construction?
We interview national leaders in the architecture, engineering, construction, and development industry, in an effort to educate, innovate and inspire industry professionals to disrupt the status quo, improve their project teams and steward public & private investments more effectively.