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It never feels good to see bad reviews roll in. But it turns out your worst reviews actually have the power to help you grow. Find out how to lean into 1-star reviews and turn the experience into something your unhappy customers will remember. If you get it right, you might just be able to turn a hater into an advocate.
Privy presents Ecommerce Marketing School with Val Geisler, part of the Triple Whale Network. A podcast to help you scale your Shopify store and learn from the best in the biz. Every Tuesday and Thursday you'll hear from an ecommerce expert and get the tactical advice you need to grow your brand.