In this episode of Fintech for the People, Amee Parbhoo, Managing Partner at Accion Venture Lab, sets the stage for a deep dive into four key areas where AI can empower fintech companies to expand the reach and effectiveness of financial services to underserved populations: compliance, credit decisioning, customer engagement, and workflow optimization.
Starting with compliance, Amee discusses how AI streamlines customer screening and KYC compliance for thin-file or no-file customers with Ashok Hariharan, CEO of IDfy. Next Amee interviews Benjamin Njenga, Co-founder and Chief Customer Officer of Apollo Agriculture, who shares the insights on implementing AI in credit decisioning and underwriting for smallholder farmers in Africa. Later, Ananth Gudipati, Founder of Sukhiba, joins to discuss AI's role in customer engagement, particularly using conversational commerce for small retailers and wholesalers in Africa. Lastly, Amee Parbhoo talks to Nicolas Yepes, Co-founder and COO of Moffin, offers perspectives on using AI to optimize backend workflows for financial institutions.
13:40 –
24:30 - Benjamin Njenga, Co-founder and Chief Customer Officer of Apollo Agriculture
36:42 –
44:25 Nicolas Yepes, Co-founder and COO of Moffin
What is Fintech for the People?
Fintech has the power to build a more inclusive world. Fintech for the People is about the innovators who are developing fintech solutions that reach the people who’ve been left behind. In each episode, we’ll hear from innovators who are creating financial solutions that bring every person the financial tools they need to grow their business, support their family, and build their community. Together, we’ll learn how fintech looks different in spaces and places where basic financial services are a luxury — and how solutions to address these challenges require a different level of creativity, empathy, and execution.
Fintech for the People is an Accion podcast hosted by Amee Parbhoo, Managing Partner of Accion Venture Lab – an early-stage investor in inclusive fintech startups. Learn more about Accion Venture Lab here. Episodes will be released in seasons, on a weekly schedule.