1
00:00:01,360 --> 00:00:08,920
Society Builders pave the way To a better world, 
to a better day.  A united approach to building  

2
00:00:08,920 --> 00:00:23,040
a new society.  Join the conversation for social 
transformation - Society Builders.  Society Builders  

3
00:00:23,040 --> 00:00:31,320
with your host Duane Varan.  (Duane) Welcome to  another exciting episode of Society Builders and  

4
00:00:31,320 --> 00:00:37,520
thanks for joining the conversation for social 
transformation.  Now allow me to start today's  

5
00:00:37,520 --> 00:00:43,520
episode with a bit of a bird's eye view of where 
our journey together has been navigating us to  

6
00:00:43,520 --> 00:00:50,560
over the past year or so.  In episodes 18 and 19, 
we began exploring one of the fundamental pillars  

7
00:00:50,560 --> 00:00:58,880
of society building engaging with the prevalent 
discourses of society. We explored what this means  

8
00:00:58,880 --> 00:01:04,440
particularly from a Baha i perspective and we 
discussed strategies for effectively engaging with  

9
00:01:04,440 --> 00:01:12,480
such discourse.  Now I then wanted to take us on 
a journey exploring a SPECIFIC discourse and here,  

10
00:01:12,480 --> 00:01:18,280
of course, I focused on the contemporary issues 
associated with the rampant polarization that  

11
00:01:18,280 --> 00:01:24,320
is currently plaguing the world. I did this so 
we could explore what discourse looks like how  

12
00:01:24,320 --> 00:01:30,920
we engage with a new discourse.    Now, I could 
have focused on any number of discourse themes:  

13
00:01:30,920 --> 00:01:36,560
the environment, race unity, the empowerment 
of women I mean these are all great examples of  

14
00:01:36,560 --> 00:01:41,720
discourses that Baha'is would normally engage 
with. And in due course, we ll explore all of  

15
00:01:41,720 --> 00:01:50,240
these and more. But I chose the polarization focus here specifically for a number of reasons:  First,  

16
00:01:50,240 --> 00:01:57,200
it was something I knew absolutely nothing about.   In fact, I remember being blown away when I read  

17
00:01:57,200 --> 00:02:04,240
reference to the need for us to bring antagonistic 
people closer together thinking, how on earth do  

18
00:02:04,240 --> 00:02:11,480
you do that? And that was exactly what I wanted 
a challenge I knew nothing about - so that we  

19
00:02:11,480 --> 00:02:19,680
could together go through the process of engaging 
with a new discourse from scratch. An authentic  

20
00:02:19,680 --> 00:02:32,720
journey similar to the ones you will face when you encounter new discourse themes.  Second, it had an urgency to it that was reflected repeatedly in guidance from the Universal House of Justice who  

21
00:02:32,720 --> 00:02:41,040
describe the world's situation today as polarized 
and paralyzed , with prejudices polarizing  

22
00:02:41,040 --> 00:02:49,160
societies at a time when unity is more vital to 
resolving local, national and global challenges ;  

23
00:02:49,160 --> 00:02:56,960
calling on us to resist the pull of controversial 
and polarizing debates. And this guidance is a  

24
00:02:56,960 --> 00:03:03,040
reflection on the extent to which polarization 
has emerged as one of the dominant issues of  

25
00:03:03,040 --> 00:03:11,880
our day all over the world. So the gravity of this 
particular theme seemed particularly urgent. This  

26
00:03:11,880 --> 00:03:17,920
is front and center with Baha'u'llah advice that 
we engage with the needs of the age in which ye  

27
00:03:17,920 --> 00:03:26,400
live in and polarization clearly meets that test. 
It responds to one of the most critical needs of  

28
00:03:26,400 --> 00:03:33,800
THIS age.  Third, polarization intersects at the 
very heart of the mission of Baha'u'llah. I mean,  

29
00:03:33,800 --> 00:03:40,200
bringing antagonistic groups together this is 
EXACTLY what we re about. It s the ultimate  

30
00:03:40,200 --> 00:03:49,000
expression of the unifying power of the Faith. 
 Fourth, it s foundational. And what I mean by this  

31
00:03:49,000 --> 00:03:56,320
is that learning how to address polarization is 
a skill that helps us in just about any other  

32
00:03:56,320 --> 00:04:03,920
discourse we engage with because almost all modern discourse will require this capacity for us to  

33
00:04:03,920 --> 00:04:10,640
help bring people together. So gaining new skills 
and insights around depolarization helps lay a  

34
00:04:10,640 --> 00:04:18,920
foundation for our capacity to engage effectively 
with other discourse themes.  And finally, I felt  

35
00:04:18,920 --> 00:04:26,000
it was an arena that had great opportunity for 
engaging and collaborating with others and with  

36
00:04:26,000 --> 00:04:32,640
like-minded organizations. And here, specifically, 
this view was shaped by reading the work of Nealin  

37
00:04:32,640 --> 00:04:39,200
Parker who features in episode 27 who, together 
with her research team at Princeton University,  

38
00:04:39,200 --> 00:04:48,680
has identified over 6,700 organizations in the US 
alone working to find paths to depolarization.

39
00:04:48,680 --> 00:04:55,760
So this was the underlying rationale for 
the polarization focus.  And what we ve been  

40
00:04:55,760 --> 00:05:03,200
doing from episodes 20 onwards has been getting ourselves up to speed on the scientific knowledge  

41
00:05:03,200 --> 00:05:10,320
that exists in the existing discourse. This is 
where we should always start - by reading society  

42
00:05:10,320 --> 00:05:16,560
listening and coming to terms with the existing 
discourse. And here, we ve been incredibly  

43
00:05:16,560 --> 00:05:23,400
fortunate to learn directly from the leading 
luminaries in the world in this discourse.

44
00:05:23,400 --> 00:05:30,400
And so today and over the next few episodes, we re going to try to bring some synthesis to what we've  

45
00:05:30,400 --> 00:05:37,480
been learning from these amazing individuals and from their research and experience. And in that  

46
00:05:37,480 --> 00:05:44,240
context, we re going to try to explore how this 
relates to Bahá’í  perspectives and how we might  

47
00:05:44,240 --> 00:05:51,960
bring new contributions to the discourse at 
present.  Now that s an incredibly tall order  

48
00:05:51,960 --> 00:05:58,560
well beyond my capacity, for sure. So we won t get  it perfectly right and it won t be comprehensive.  

49
00:05:58,560 --> 00:06:03,320
But we can at least scratch the surface here 
and explore some possibilities to at least  

50
00:06:03,320 --> 00:06:11,560
demonstrate the potential of such an approach.
 So today, we start exploring Bahá’í  perspectives  

51
00:06:11,560 --> 00:06:25,320
towards depolarization. (musical interlude)
Now once again, I need to offer a bit of a disclaimer  

52
00:06:25,320 --> 00:06:31,320
here to remind you that I speak with no authority 
here. This podcast is a personal initiative it  

53
00:06:31,320 --> 00:06:36,560
does not necessarily reflect the views of any 
Bahá’í agency. So you should weigh the ideas  

54
00:06:36,560 --> 00:06:43,600
here for yourselves. Again, my voice is no more 
important than your voice so explore at your own  

55
00:06:43,600 --> 00:06:51,880
risk (laughs).  And an added caution. It s far 
too premature to argue that anything could be a  

56
00:06:51,880 --> 00:06:58,080
true Bahá’í  perspective on depolarization. In the 
same way that we don t really yet have something  

57
00:06:58,080 --> 00:07:03,800
akin to Bahá’í  art or Bahá’í  music or even Baha'i education, for that matter - we definitely  

58
00:07:03,800 --> 00:07:10,400
don t have a distinctive approach to this issue of 
polarization. So I use the term Bahá’í  perspective  

59
00:07:10,400 --> 00:07:17,200
here in a very broad sense and not in any kind 
of official sense. It s more that we re exploring  

60
00:07:17,200 --> 00:07:25,520
Bahá’í -INSPIRED approaches to depolarization. 
 And one final disclaimer we explore this theme  

61
00:07:25,520 --> 00:07:34,160
of depolarization with a focus on what WE can do and not on what we might expect others to do. In  

62
00:07:34,160 --> 00:07:40,640
other words, we re not talking about social policy 
or workplace law or anything macro. We re talking  

63
00:07:40,640 --> 00:07:47,720
about the things we can do in our own lives in 
our interaction with those in our orb what we  

64
00:07:47,720 --> 00:07:56,160
can do directly to help remedy polarization by 
integrating Bahá’í -inspired approaches.  OK so  

65
00:07:56,160 --> 00:08:10,280
with those clarifications, let s embark upon our 
little journey here.  (musical interlude). Now,  

66
00:08:10,280 --> 00:08:16,400
rather than go through a linear review each of 
our recent episodes, I thought I d weave across  

67
00:08:16,400 --> 00:08:21,840
the interviews to pull out some key themes and 
explore how Bahá’í  approaches might contribute to  

68
00:08:21,840 --> 00:08:29,000
these strands of the depolarization discourse. 
Our approach won t be comprehensive it ll be  

69
00:08:29,000 --> 00:08:34,280
illustrative. In other words, I won t cover 
everything we've learned but I'll pull out a  

70
00:08:34,280 --> 00:08:40,960
few key insights to explore how we might integrate Bahá’í -inspired perspectives.  And specifically,  

71
00:08:40,960 --> 00:08:46,120
we re going to explore just FIVE of the key 
principles that have emerged across these  

72
00:08:46,120 --> 00:08:51,520
interviews. These are five of the most important 
principles that grow out of the research on the  

73
00:08:51,520 --> 00:08:56,440
science of depolarization. And for each of 
these, we re going to explore how Bahá’í   

74
00:08:56,440 --> 00:09:03,600
perspectives might contribute to advancing the 
discourse further.  And so over the next few  

75
00:09:03,600 --> 00:09:09,960
episodes we re going to explore these five 
themes including:  * Forces that act as an  

76
00:09:09,960 --> 00:09:16,800
accelerant to polarization and what we can do to 
help prevent that influence in our own lives and  

77
00:09:16,800 --> 00:09:24,160
how to safeguard against ourselves adding fuel 
to the fire.   * How polarization dehumanizes  

78
00:09:24,160 --> 00:09:32,240
the other and what we can do to help rehumanize 
the equation.  * How we can enhance our capacity  

79
00:09:32,240 --> 00:09:40,400
to listen and understand, which are critical to 
effective depolarization.   * How we can help  

80
00:09:40,400 --> 00:09:48,560
break binaries narratives that reduce problems to 
conflict between two opposing forces.  * How we  

81
00:09:48,560 --> 00:09:56,240
can enhance the environments under which contact between antagonistic groups are facilitated.
  

82
00:09:56,240 --> 00:10:01,320
Now again, this doesn t cover everything we've learned. But I think it s good ground for  

83
00:10:01,320 --> 00:10:08,200
us to cover which will help illustrate how Bahá’í  
perspectives can contribute to this discourse.  So  

84
00:10:08,200 --> 00:10:13,440
that s our game plan.  And obviously, that s too 
much for us to cover in a single episode, so we ll  

85
00:10:13,440 --> 00:10:29,400
cover this ground across a few episodes.  So let's dig in.  (musical interlude). Now polarization  

86
00:10:29,400 --> 00:10:35,840
is a social pollutant.  Just like there might 
be toxic particles in the air we breathe,  

87
00:10:35,840 --> 00:10:44,120
if we live in society if we interact with society 
we re going to contract this toxic polarization  

88
00:10:44,120 --> 00:10:50,000
in our everyday lives. It doesn't matter that we 
don t approve of it, that it s not compatible with  

89
00:10:50,000 --> 00:10:59,320
our beliefs if we live in society we re going 
to breathe in toxic polarization every day.

90
00:10:59,320 --> 00:11:07,440
So we can't stop it BUT we can certainly limit 
its influence. But this requires that we become  

91
00:11:07,440 --> 00:11:16,440
more aware better sensitized to it. And this 
requires active reflection reflection on what we  

92
00:11:16,440 --> 00:11:23,400
breathe in what we inhale - but also reflection 
on what we exhale on our actions. Because as we  

93
00:11:23,400 --> 00:11:30,400
become contaminated, we can also accelerate 
and add fuel to the polarization disease,  

94
00:11:30,400 --> 00:11:38,080
despite our best intentions.  So we start our 
discussion on strategies to depolarize with a  

95
00:11:38,080 --> 00:11:47,920
focus on - ourselves. This is not about what 
others should or shouldn t do it s about you  

96
00:11:47,920 --> 00:11:55,480
it s about me and what WE can do to both limit 
the toxically polarized pollutants coming in  

97
00:11:55,480 --> 00:12:04,640
but also to regulate our own behavior so we don t 
further contribute to the problem.  Now our guests  

98
00:12:04,640 --> 00:12:10,680
on these podcasts have been really helpful in 
helping us understand this dynamic.  I think the  

99
00:12:10,680 --> 00:12:17,480
most common space where most of us interact with this kind of toxic polarization is in our social  

100
00:12:17,480 --> 00:12:25,880
media spheres. Now in episode 26, Dr. Lisa Schrich did an amazing job in helping us understand how  

101
00:12:25,880 --> 00:12:35,280
polarization in social media is not coincidental 
it s not an accident. It s the by-product of very  

102
00:12:35,280 --> 00:12:41,400
deliberate strategies designed to maximize 
profit for the social media platforms and  

103
00:12:41,400 --> 00:12:49,680
a function of the work of chaos actors often from 
foreign adversaries actively working to undermine  

104
00:12:49,680 --> 00:12:57,320
social structures by cultivating divisions.
So remember, other things being equal, if you have a  

105
00:12:57,320 --> 00:13:04,560
credible social media post and a highly polarized 
version of the same post, the algorithms on these  

106
00:13:04,560 --> 00:13:11,680
social media platforms will favor the polarized 
and further propagate these over the credible.  

107
00:13:11,680 --> 00:13:19,000
So the system is rigged to polarize.  Now there 
are larger conversations to be had about social  

108
00:13:19,000 --> 00:13:27,240
policy around all of this. But for now, I d like 
us to focus on what this means for us in our own  

109
00:13:27,240 --> 00:13:35,480
daily lives.  Now let s pause here for a second. 
Just for a moment, I d like you to think about  

110
00:13:35,480 --> 00:13:41,840
the dramatic social transformation that has played out over the past two decades or so where we have  

111
00:13:41,840 --> 00:13:47,280
become so much more aware of our food diets. 
Today, when you go to a fast food restaurant  

112
00:13:47,280 --> 00:13:54,200
and order a burger and fries, you are keenly aware of how many calories there are in what you order.  

113
00:13:54,200 --> 00:13:59,320
Maybe that encourages you to order small fries 
instead of large ones. And when you re at the  

114
00:13:59,320 --> 00:14:05,400
supermarket buying your groceries, you pick up a 
can and look to see what it s ingredients are. And  

115
00:14:05,400 --> 00:14:12,000
maybe you pick the item that has less trans-fat, 
for example. So we've become a lot more conscious  

116
00:14:12,000 --> 00:14:21,120
and discerning and aware of what we eat.
We still eat bad things, right. But we're just a lot more  

117
00:14:21,120 --> 00:14:29,440
aware of what we're eating and sometimes not 
always but sometimes - we regulate our behavior  

118
00:14:29,440 --> 00:14:35,880
armed with that knowledge. Now our social media consumption is a lot like our food diet it s  

119
00:14:35,880 --> 00:14:42,360
our media diet. And just like we ve become more 
aware of our calorie intake and the ingredients  

120
00:14:42,360 --> 00:14:50,040
we ingest we also need to become more aware of the polarized content we consume.  And continuing  

121
00:14:50,040 --> 00:14:56,360
on with the interview with Dr. Schrich, I think 
what she really helped us understand here is that  

122
00:14:56,360 --> 00:15:02,680
what these corporations and what these foreign 
chaos actors are preying on is what she called  

123
00:15:02,680 --> 00:15:10,800
our reptile brain (laughs). I loved this part of 
the interview. In fact, let me remind you of  

124
00:15:10,800 --> 00:15:17,600
that part of the episode:
(Dr. Lisa Schrich) So really, neuroscience is behind a lot of conflict  

125
00:15:17,600 --> 00:15:25,920
behavior. When human beings can sit down calmly and breathing regularly, we can solve problems  

126
00:15:25,920 --> 00:15:32,480
together. We can disagree about issues, but we can maintain a sense of human dignity, relationship  

127
00:15:32,480 --> 00:15:39,400
with others. And we have our prefrontal cortex. 
I'm pointing to my forehead right now. We have  

128
00:15:39,400 --> 00:15:46,240
this amazing brain, as humans, that can link up 
with other people's brains and figure out creative  

129
00:15:46,240 --> 00:15:52,000
solutions to problems.  And really, that's what 
conflict resolution, conflict transformation  

130
00:15:52,000 --> 00:15:59,640
building, that's what that's all about, is trying 
to create a setting, a condition where people can  

131
00:15:59,640 --> 00:16:05,560
be their best selves and work with other people 
to find creative solutions to problems.  So,  

132
00:16:05,560 --> 00:16:11,680
as a mediator, for example, I'm used to sitting 
in a room with people who are very angry with each  

133
00:16:11,680 --> 00:16:19,480
other, disagreeing something. And it's my job as a mediator to lead them through a process of moving  

134
00:16:19,480 --> 00:16:26,160
from the reptile part of their brain in the back 
bottom of the brain stem, and trying to sort of  

135
00:16:26,160 --> 00:16:31,560
create enough safety in the room that they can 
come up to their forehead, where their thinking  

136
00:16:31,560 --> 00:16:37,960
brain is, where they can actually solve problems 
together.  And so even before all this, social  

137
00:16:37,960 --> 00:16:43,800
media, I think neuroscience really underlies a 
lot of the process of conflict transformation,  

138
00:16:43,800 --> 00:16:51,280
moving from just an emotional response to be 
able to think and be mindful of our ability  

139
00:16:51,280 --> 00:16:57,160
to solve problems together.
So I think when you think about neuroscience and social media,  

140
00:16:57,160 --> 00:17:02,280
there's a few things happening. It's showing 
us the emotional content which keeps us at that  

141
00:17:02,280 --> 00:17:07,880
brainstem. My colleagues at the Center for Humane 
Technology call it the race to the bottom of the  

142
00:17:07,880 --> 00:17:14,960
brain stem on social media. So it's this race to show us the most outrageous emotional content  

143
00:17:14,960 --> 00:17:22,600
to keep us engaged at an emotional level.
 (Duane) Now I love this way of framing the  

144
00:17:22,600 --> 00:17:29,760
problem. Polarization feeds the reptile portion 
of our brain it's this race to the bottom of our  

145
00:17:29,760 --> 00:17:39,320
brainstem. And that, in turn, is addictive. And 
our challenge, neurophysiologically, is to instead  

146
00:17:39,320 --> 00:17:46,680
feed the more human, the rational dimensions of 
our brain.  Now in Bahá’í  terminology, this is  

147
00:17:46,680 --> 00:17:52,800
what we call the struggle between our lower and 
higher natures, between our animal self and our  

148
00:17:52,800 --> 00:18:00,760
divine self between our material and spiritual 
self. Abdul-Baha describes how this lower self  

149
00:18:00,760 --> 00:18:08,320
is captive to nature and how our higher self 
transcends this all. And the whole beauty of the  

150
00:18:08,320 --> 00:18:17,160
human story is that we are creatures endowed with free will so we decide which version of ourselves  

151
00:18:17,160 --> 00:18:23,640
to empower.  This reminds me of that story that I 
know you ve all heard it s the story of a Cherokee  

152
00:18:23,640 --> 00:18:31,840
chief explaining to his grandson that there are 
two wolves in all of us one evil and dark and one  

153
00:18:31,840 --> 00:18:41,000
noble and good. The grandson then asks, which wolf wins? To which the grandfather replies it s the  

154
00:18:41,000 --> 00:18:51,400
one you feed. The one you feed.  And this is where our reflection and vigilance becomes so important.  

155
00:18:51,400 --> 00:18:59,200
In understanding which self we re feeding with 
our media diets.  Now this isn t limited to  

156
00:18:59,200 --> 00:19:05,160
social media. The same kind of communication diet is also true in our interpersonal interactions  

157
00:19:05,160 --> 00:19:12,320
with others. When you re angry with someone and want to vent who do you turn to? You could turn  

158
00:19:12,320 --> 00:19:19,720
to the friend you have who will likely get you 
to pause reflect calm down get you questioning  

159
00:19:19,720 --> 00:19:27,080
whether you really need to be so angry. OR you can 
turn to the friend who you know will agree with  

160
00:19:27,080 --> 00:19:35,520
your anger reinforce it make you feel justified 
feed your anger. So which friend do you turn  

161
00:19:35,520 --> 00:19:43,160
to?  And if we re being honest here there s a good 
probability that we'll turn to that second friend  

162
00:19:43,160 --> 00:19:52,600
because it FEELS good. It vindicates our anger it 
justifies it. It makes us feel right to be angry.  

163
00:19:52,600 --> 00:19:59,960
But while it feels good but it is probably not the 
most productive response.  And this is what both  

164
00:19:59,960 --> 00:20:07,160
Amanda Ripley in episode 20 and Dr. Peter Coleman 
in episode 21 - this is what they were describing  

165
00:20:07,160 --> 00:20:13,840
in our attraction to conflict entrepreneurs 
people who are really good at feeding and  

166
00:20:13,840 --> 00:20:22,400
inflaming our anger at weaving polarized reaction 
at reinforcing our sense of being victimized.  

167
00:20:22,400 --> 00:20:28,640
You're looking for someone to reinforce your 
sense of anger and they re there to gratify.  

168
00:20:29,920 --> 00:20:39,080
Now in this context this often FEELS good. But, 
again, that doesn't mean it's productive. In fact,  

169
00:20:39,080 --> 00:20:45,560
it's probably making the situation worse.
So just as we need to be discerning in our social media  

170
00:20:45,560 --> 00:20:53,000
encounters we also have to be discerning in who we 
confide in in who we turn to in our moments where  

171
00:20:53,000 --> 00:20:58,600
our emotions flair up.  And, of course, we need to 
be on double duty on these occasions not to allow  

172
00:20:58,600 --> 00:21:06,480
this all to deteriorate into an opportunity for 
backbiting. Enough said, right. OK so whether we  

173
00:21:06,480 --> 00:21:14,420
re talking about social media or interpersonal 
interaction we need to be vigilant so that we're  

174
00:21:14,420 --> 00:21:22,560
minimizing our contact with forces that will 
feed and enflame polarization. We need to feed our  

175
00:21:22,560 --> 00:21:30,520
higher nature to rise and transcend above this all 
so we are less a creature of our rampant emotions  

176
00:21:30,520 --> 00:21:44,040
and we can better channel our divine selves.
 (musical interlude). And there s another side to  

177
00:21:44,040 --> 00:21:50,960
this equation and that s that we also need to be 
on guard lest we become an agent of polarization  

178
00:21:50,960 --> 00:21:58,760
ourselves despite our best intent.
You read a social media post. It angers you.  

179
00:21:58,760 --> 00:22:05,000
Your emotions get triggered and you immediately 
post a reply that you later realize has only  

180
00:22:05,000 --> 00:22:14,760
further enflamed the problem. It's critical 
that at those moments we pause and wait before  

181
00:22:14,760 --> 00:22:21,520
posting a reply so that our emotions can settle 
down a bit. And that we then bring the voice of  

182
00:22:21,520 --> 00:22:28,520
wisdom and not just the voice of our emotion to 
our response, if a response is even merited.

183
00:22:29,560 --> 00:22:35,200
And as we discussed in our interview with Dr. 
Schrich, it s much easier to have this kind of  

184
00:22:35,200 --> 00:22:41,960
uncalibrated response online than it is in person 
because when you say something to someone in  

185
00:22:41,960 --> 00:22:50,320
person, you see their reaction to your words and 
that reaction is often disarming. You see that  

186
00:22:50,320 --> 00:22:57,080
your words are making a person sad, for example, 
and so you temper your response. But online,  

187
00:22:57,080 --> 00:23:04,840
it's easy to become indifferent to such response. 
So we become more callous, less sensitive and more  

188
00:23:04,840 --> 00:23:11,200
likely to further fan the flames.
Again, a number of our guests talk about this need for  

189
00:23:11,200 --> 00:23:17,960
self-reflection over our own actions. Let's remind 
ourselves here of what Amanda Ripley shared with  

190
00:23:17,960 --> 00:23:22,880
us in episode 20:  (Amanda Ripley) Yeah, I think it's important for me to first acknowledge that  

191
00:23:22,880 --> 00:23:27,680
we all can be conflict entrepreneurs. And this is 
actually one of the things that Gary reached out  

192
00:23:27,680 --> 00:23:32,760
to me when the book first came out and he heard 
me on the radio and he was like, yeah, just be  

193
00:23:32,760 --> 00:23:37,600
careful with that because you might create a whole   new us versus them.  And so I do try to remind  

194
00:23:37,600 --> 00:23:43,360
myself that every day I just wake up and try not 
to be a conflict entrepreneur because especially  

195
00:23:43,360 --> 00:23:48,600
on social media, but even just around the office 
or in your neighborhood, it is easy to do that.  

196
00:23:48,600 --> 00:23:55,760
It's a way to bond with people by complaining or 
blaming someone else.  (Duane) And I really loved  

197
00:23:55,760 --> 00:24:03,320
the stories that Gary Friedman shared with us in 
episode 22 about his own journey. Here was one of  

198
00:24:03,320 --> 00:24:11,160
the world s leading mediator trainers explaining 
how he slipped up. He s sharing the story of his  

199
00:24:11,160 --> 00:24:18,280
engagement with local governance in his own small  locality let s listen in:  (Gary Friedman) We had  

200
00:24:18,280 --> 00:24:22,960
problems in the community. People said, we need 
somebody to run the meetings. I said, I know how  

201
00:24:22,960 --> 00:24:27,720
to run meetings where there's conflict and they 
said great. So they elected me in a landslide.

202
00:24:27,720 --> 00:24:36,720
And then this was to the local, just our local, 
250 houses right on the ocean in California.

203
00:24:36,720 --> 00:24:41,880
And my idea was, let's get the whole community 
involved. And so all the people that voted for me  

204
00:24:41,880 --> 00:24:48,920
come to the meetings. It's your community. And of 
course, one of the great surprises, two surprises  

205
00:24:48,920 --> 00:24:54,200
neither of them should have been. One was they 
didn't come because they thought they'd elected  

206
00:24:54,200 --> 00:25:01,560
me. I would do that. And secondly, the people that 
were against me, they came to every meeting and  

207
00:25:01,560 --> 00:25:08,480
they just started taking potshots at me right 
off the bat.  Well, as a mediator, I was used  

208
00:25:08,480 --> 00:25:13,920
to really heavy conflicts. Horrible things would 
happen in the room, but it was never aimed at me,  

209
00:25:13,920 --> 00:25:22,200
and this was aimed at me. And as the me, what came 
back into my life was the old trial lawyer. I knew  

210
00:25:22,200 --> 00:25:28,000
how to defend and attack, and before I knew it, I 
was off and running.  And everything I believed in  

211
00:25:28,000 --> 00:25:36,120
about how people should be with each other, I was 
contradicting from moment to moment.  And it was  

212
00:25:36,120 --> 00:25:43,600
terrible experience because I was defensive.
 And I wouldn't say drunk with power, but kind  

213
00:25:43,600 --> 00:25:48,680
of I loved the idea of having power. I kind of 
hadn't had it. As a mediator. I give it away,  

214
00:25:48,680 --> 00:25:55,200
so I'm happy. But this was kind of intoxicating. 
We can make real change. And of course, that was  

215
00:25:55,200 --> 00:26:01,080
seeds of destruction right there and created a WE 
/ THEM relationship between me and the people that  

216
00:26:01,080 --> 00:26:08,320
were against me.  And so I went through a really 
horrible period where my wife said to me she'd  

217
00:26:08,320 --> 00:26:15,280
come to the meetings with the dog and then leave 
after a while. And at one point she said to me,  

218
00:26:15,280 --> 00:26:20,920
'you know, I don't even recognize you. This is 
not the person that I've been with for the last 40  

219
00:26:20,920 --> 00:26:28,400
some OD years. This is some old version of you.'
 And so I really took that to heart because I knew  

220
00:26:28,400 --> 00:26:35,480
that she was right and she always is right. 
And so I went through a period of deep soul  

221
00:26:35,480 --> 00:26:43,360
searching.  (Duane) So if this can happen to Gary 
Friedman, one of the world s leading experts in  

222
00:26:43,360 --> 00:26:51,960
this arena and a really, really nice guy I mean, 
if it can happen to Gary, it can happen to us too,  

223
00:26:51,960 --> 00:26:58,240
right.  So this speaks to Baha'u'llah's 
admonishment that we be guarded in our speech.  

224
00:26:58,880 --> 00:27:06,640
Baha'u'llah refers to human utterance as an essence 
which aspireth to exert its influence and needeth  

225
00:27:06,640 --> 00:27:14,360
moderation , and He enjoins His followers to 
speak with words as mild as milk in a manner  

226
00:27:14,360 --> 00:27:23,320
consistent with our station of true understanding 
and nobility. So this is painting a picture,  

227
00:27:23,320 --> 00:27:31,640
right. Of us being highly aware and conscious of 
the potential impact of our expression of aspiring  

228
00:27:31,640 --> 00:27:37,920
for nobility in our manner of expression.
 And the Universal House of Justice, I think,  

229
00:27:37,920 --> 00:27:47,440
gives us this incredibly sharp focus with these words:
 We return to the phenomenal  

230
00:27:47,440 --> 00:28:00,320
characteristics of speech. Content, volume, style, 
tact, wisdom, timeliness are among the critical  

231
00:28:00,320 --> 00:28:09,160
factors in determining the effects of speech 
for good or evil. Consequently, the friends need  

232
00:28:09,160 --> 00:28:16,400
ever to be conscious of the significance of this 
activity which so distinguishes human beings from  

233
00:28:16,400 --> 00:28:24,800
other forms of life, and they must exercise it 
judiciously. Their efforts at such discipline will  

234
00:28:24,800 --> 00:28:34,480
give birth to an etiquette of expression worthy 
of the approaching maturity of the human race. 

235
00:28:35,880 --> 00:28:44,080
It is precisely this etiquette of expression 
which we so desperately need at this critical  

236
00:28:44,080 --> 00:28:58,040
juncture. Content, volume, style, tact, wisdom 
and timeliness. But until this etiquette evolves,  

237
00:28:58,640 --> 00:29:13,600
we can at least aspire to it in our own 
conduct.  So we've talked about both the  

238
00:29:13,600 --> 00:29:21,360
information we ingest and our expression and I 
know that this can be nuanced and complicated at  

239
00:29:21,360 --> 00:29:28,280
times. At the end of the day, it s a skill. 
And fortunately, this is something we CAN  

240
00:29:28,280 --> 00:29:36,080
train for. As I shared in episode 21, Dr. Peter 
Coleman has developed a course a challenge only  

241
00:29:36,080 --> 00:29:42,600
requiring a few minutes of your time over a 21 
day period designed to help sensitize us to our  

242
00:29:42,600 --> 00:29:50,160
own threats to polarization and I ve included a 
link is this episode s description. Or, as Gary  

243
00:29:50,160 --> 00:29:57,720
Friedman explained in episode 22, you can complete 
his 40 hour course at UnderstandingInConflict.org.  

244
00:29:59,120 --> 00:30:05,160
And in due course, I'm sure there will be a Bahá’í  institute courses you'll be able to join.  But  

245
00:30:05,160 --> 00:30:13,040
I wanted to remind you of the very precious gift 
we have to help us navigate through this terrain  

246
00:30:13,040 --> 00:30:22,520
a gift that is here and now that will help 
you TODAY- immediately. And here, of course,  

247
00:30:22,520 --> 00:30:31,400
I'm talking about the example of Abdul-Baha.
 In fact, that s our short hand. Any time we re  

248
00:30:31,400 --> 00:30:39,440
not certain either in terms of the content we re 
exposed to or our own expression the test is super  

249
00:30:39,440 --> 00:30:46,880
simple. Just imagine that Abdul-Baha is there with 
you. And if you're OK with what you re hearing,  

250
00:30:46,880 --> 00:30:55,440
reading, writing or saying then sally forth. You're good. But if you re embarrassed then something  

251
00:30:55,440 --> 00:31:04,360
is probably not quite right and you should 
adjust accordingly.  This is a powerful tool  

252
00:31:04,360 --> 00:31:11,080
which gives us immediate access to the voice of 
our conscious which, more than anything, can help  

253
00:31:11,080 --> 00:31:19,760
us navigate the challenges of our times.
So this is your emergency plan. When in doubt, visualize  

254
00:31:19,760 --> 00:31:33,680
Abdul-Baha in your presence and that will help 
you weigh your words.  (musical interlude)
  

255
00:31:33,680 --> 00:31:38,320
Now we've run out of time for today and we 
only got through the first of our five key  

256
00:31:38,320 --> 00:31:43,240
themes connecting what we've learned from 
the science of depolarization together with  

257
00:31:43,240 --> 00:31:48,440
Bahá’í  principles.  So we have four themes to go 
which will probably take us a couple of episodes  

258
00:31:48,440 --> 00:31:55,240
to cover. But it s exciting stuff, right!
So thanks again for joining the conversation  

259
00:31:55,240 --> 00:32:02,160
for social transformation. I look forward to 
continuing our exploration of Bahá’í  approaches  

260
00:32:02,160 --> 00:32:14,240
to depolarization  That's next time on Society 
Builders.  (music starts). Society Builders pave the way.  To a  

261
00:32:14,240 --> 00:32:22,880
better world to a better day.  A united approach to building a new society. There s a crisis facing  

262
00:32:22,880 --> 00:32:31,760
humanity. People suffer from a lack of unity
It s   time for a bet-ter p-ath to a new society. Join  

263
00:32:31,760 --> 00:32:53,200
our conversation for social transformation
 Society Builders. So engage with your local  

264
00:32:53,200 --> 00:33:00,160
communities and explore all the exciting 
possibilities.  We can elevate the atmosphere  

265
00:33:00,160 --> 00:33:09,440
in which we move. The paradigm is shifting. It is  so very uplifting. It s a new beat, a new song,  

266
00:33:09,440 --> 00:33:19,320
a brand new groove. Join our conversation for social transformation. Society Builders
  

267
00:33:32,160 --> 00:33:38,240
The Bahá’í  Faith has a lot to say helping people 
to discover a better way. With discourse and  

268
00:33:38,240 --> 00:33:45,200
social action framed by unity. Now the 
time has come to lift our game  And apply  

269
00:33:45,200 --> 00:33:52,840
the teachings of the Greatest Name. And rise 
to meet the glory of our destiny. Join our  

270
00:33:52,840 --> 00:33:55,240
conversation for social transformation.  Society Builders