Returns Unboxed

Compliance is a word that often sends shivers up the spines of those responsible for reacting to regulatory change. That’s certainly true in the world of retail returns, as the varied responses to Extended Producer Responsibility (EPR) highlights.

Episode five of Returns Unboxed takes a deep dive into all things EPR for textiles, welcoming ReBound’s Inge Baars and Charlotte Wooton from Valpak to help you understand the complexities of the legislation in just over 20 minutes. All that, and another edition of the ‘You found WHAT in the box?’ segment. Enjoy!

What is Returns Unboxed?

If you work in retail, you’ll understand what a challenge returns can be. Returns Unboxed by ReBound aims to help streamline what can be a logistical nightmare, while sharing our experiences of the good, bad and the downright ugly.

We’re a leading omnichannel returns specialist with over 18 years of industry experience. That’s why we know that for every headache-inducing challenge there’s an unmissable opportunity to improve customer experience, reduce costs and get ahead of the curve. We’ve created Returns Unboxed to unpack the ever-evolving landscape of returns, helping you dial-up those opportunities with practical strategies and insights.

Each episode, our host Laura will explore the topics you care about most - from peak season and sustainability, to emerging return data and insights - alongside a range of guests and experts. All this, alongside the soon to be infamous “You found WHAT in the box?” segment, revealing the strangest stories from the frontline of returns.