The Assembly

In this interview, Adam speaks with Craig Hamill, Digital and Innovation Leading Lead, and Lyndsay Taylor, Head of L&D at Direct Line, 

Both Craig and Lyndsay have been working in L&D for 20 years; with their combined experience, they discuss what challenges and interventions have happened at Direct Line over the past few years. 

In this episode, Adam, Lyndsay and Craig discuss:
  1. The impact of COVID-19 - changing to digital learning overnight. 
  2. How L&D can help attract and retain employees in remote roles. 
  3. Why using multiple modalities to deliver learning can help engagement. 
  4. The importance of technology in L&D today. 
  5. Upskilling and reskilling existing team members to adapt to the new changes in the organisation. 
Connect on LinkedIn.
Craig Hamill: https://www.linkedin.com/in/craig-hamill-flpi-mcipd-67769727/

What is The Assembly?

The Assembly: Where L&D Minds Assemble

The future of workplace learning doesn’t live in theory — it lives in lived experience, fresh research, and honest conversations.
That’s what The Assembly delivers.

Hosted by Adam Lacey, Co-Founder of Assemble You and digital learning veteran, and Brigid McCormack, a newcomer to the world of L&D, this is your go-to space for rich, real talk on what’s driving L&D forward.

In each episode, you’ll find:
Richer insights that go beyond surface-level tips to unpack what really works in learning today
Expert perspectives from leaders shaping the L&D landscape
Access to new research on tech, methods, and innovations defining tomorrow’s learning culture
Practical strategies you can use right now to build essential skills like leadership, communication, and adaptability

Whether you’re designing programs, shaping strategy, or driving culture change — if learning is your thing, this is your podcast.

Formally known as L&D Challenges.