What banks can do to help businesses manage the growing payment options
Show Notes
Citizens Commercial Banking surveyed 260 corporate decision makers and found that 85% are looking to banks to provide real-time payment solutions — ranking it higher than other banking priorities such as lowest-cost financing.
It’s a seismic shift resulting from the pandemic, Matthew Richardson, head of product solutions at Citizens Commercial Banking, tells Bank Automation News in this episode of “The Buzz” podcast.
“Post-pandemic, there's even a higher demand to want to digitize and automate processes,” Richardson says. “They’re looking for a bank that is participating in and offering real-time payments. It’s a signal that the bank is serious about enabling digital transformation and is ready for the future of payments.”
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