Retail Remix

Nikki Baird is no stranger to tough conversations. She has held roles as a retail technology executive and an industry analyst, so she knows what it takes to assess, challenge and prioritize new trends and tech investments. Now, as VP of Strategy for Aptos, her job is to discuss the unique challenges and priorities of retail clients, and how they should shape their technology roadmaps.

Show Notes

 Nikki Baird is no stranger to tough conversations. She has held roles as a retail technology executive and an industry analyst, so she knows what it takes to assess, challenge and prioritize new trends and tech investments. Now, as VP of Strategy for Aptos, her job is to discuss the unique challenges and priorities of retail clients, and how they should shape their technology roadmaps.  
 
During this week’s Retail Remix, Nikki gets real about innovation in retail, and offers her unique perspective on:  
  • Whether the economic climate has stalled or jumpstarted innovation discussions; 
  • Which roles and titles drive innovation decisions and investments, and how practitioners can get a seat at the planning table; and 
  • How tech investment priorities are shifting as omnichannel becomes central to successful retail businesses.  
     
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What is Retail Remix?

The rules of retail are constantly changing. Today, we're in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await.