Changing The Industry Podcast

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In this episode, Cecil Bullard and Wayne Marshall discuss the challenges facing the automotive industry today. They examine the complexities and controversies surrounding technician licensing and certification, highlighting the need for industry-wide standards. The conversation also addresses the importance of financial literacy and measurable productivity in running a successful shop.

00:00 Debating dealership licensing issues
10:17 Balancing employee pay and motivation
13:05 Building Employee Loyalty
18:33 Improving employee wages and management
23:01 Business fundamentals and financial ratios
29:03 Planning an Exit Strategy
35:00 Chris Enright on industry frustration
41:01 Need for sophisticated testing
46:14 Importance of unique selling proposition
51:13 Importance of inclusivity and differentiation
54:12 Challenges with membership relevance
01:03:44 Young talent and enthusiasm
01:04:15 Recruiting a young car enthusiast

What is Changing The Industry Podcast?

This podcast is dedicated to changing the automotive industry for the better, one conversation at a time.

Whether you're a technician, vendor, business owner, or car enthusiast, we hope to inspire you to improve for your customers, your careers, your businesses, and your families.