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Sam Moore is the Innovation Manager at Scottish firm Burness Paull.
There's an old saying that there are three kinds of work in the world: there's good work, there's fast work, and there's cheap work - you can pick any two you like. And I, I think, increasingly what we are trying to do with professionals is we're trying to achieve all three because clients expect us to achieve all three. And you can't necessarily do that by just doing things the same way you've always done them
Law firms are having to become more comfortable with these new roles and it's very hard to peg some of these new roles, where they sit in the typical hierarchical structure of a law firm. They don't really sit anywhere. And that's a challenge for the profession to get its head around that. You may have to be a bit more flexible about, essentially your, corporate structure to find the right place to put these important skillsets.
My first experience of working with the team of Burness Paull was wearing my client hat. I'm seeing how information is being sent across, seeing how project updates are being provided, and also seeing where the sticky points are in terms of routine transactions. So when I came back over to the lawyer side of the table, I could look out for the work I was doing and think, okay, I know this particular area of the project here is going to cause some difficulties.
The Fringe Legal Podcast is a collection of conversations with legal innovators on how to put ideas into practice. Each episode is a discussion with a change-maker who shares their ideas, insights, and lessons from their journey.