Show Notes
Shownotes:
(
2:53) Introducing Randy Olson & Stan Mitchell
(
4:26) Stan Mitchell & His Journey To ISO Standard Development
(
8:50) What Are We Reading?
(
15:22) How Does Someone Get Involved in Developing ISO Standards for RM?
(
16:53) A Joke Gone Wrong Turns Stan Toward ISO Development
(
20:38) FM is About People and so is ISO
(
23:15) ISO Standards & Certification Processes
(
24:34) Explaining ISO 41,000
(
28:32) The Process of Standard Development
(
34:33) What Do We Do With These Standards?
(
40:53) Impact of ISO 41,000
(
42:41) Demand for ISO Standards
Links:
Books:
Quotes:
"Don't pontificate. Go make decisions. There will be a good one, there'll be a bad one, but whatever it is, you'll learn from it and you'll make a better one the next time."
"A lot of people think FM's are about building services and assets and that kind of stuff, but it's not. It ultimately is all about people."
"If you have a common language across the world, across all those countries and organizations, that provides facility management services to their people... then we have, we've got a common way to move forward."
"If it's all about people, can we create a standard about how FM affects people and how people affect our ability to deliver FM."
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