Fringe Legal Presents Bots @ Work

We sat down with Jeff Pfeifer, Chief Product Officer at LexisNexis during ILTACON 2023 to get his insights on legal AI progress, hype versus reality, increased law firm adoption, and the importance of demonstrating tangible benefits.

Topics covered:
  • Navigating the legal AI hype cycle
  • AI’s potential to enhance legal workflows
  • Growing law firm interest and hands-on exploration
  • Avoiding the “trough of disillusionment”
  • Real-world benefits driving adoption over hype

What is Fringe Legal Presents Bots @ Work?

Bots at Work is the new season from Fringe Legal, which explores how AI is changing the way work gets done, with a focus on real-world impact over hype. It looks at how operators, builders, and leaders are using AI to reshape workflows, decision-making, and business models, especially in professional services like law. The show focuses on practical insights, emerging patterns, and honest conversations about what works, what doesn’t, and what comes next as intelligence becomes cheaper and more embedded in everyday work.