With 600 million people and over 30,000 islands, the region of Southeast Asia presents both vast opportunities and challenges. How does a Durian fruit farmer in Thailand ship orders to buyers in Jakarta Indonesia? Regional logistics are evolving fast to cope with managing the supply side infrastructure challenges and growing middle class consumer expectations about delivery times.Bernard Hor of Hatio is well positioned to address these challenges. A 5 hour flights from their Kuala Lumpur headquarters in Malaysia, can reach half the world’s population or 3.5 billion people (a similar flight from SFO will reach only 700 million). From this vantage point, Bernard is working to deploy digital warehousing solutions to take the region’s small businesses (Mom and Pop stores) through the digital transformation process and ready them for the demands of regional ecommerce. This is not a goal you can achieve successfully through powerpoint presentations and live demos of logistics software like many tech companies, but by starting with a more human approach - start with the problem. In this podcast, Bernard discusses how they tailor the sales process of their logistics software to the language of those Mom and Pop stores. We also discuss the evolution of logistics in Southeast Asia, the development of “Dark Stores” and “MFCs” (Micro Fulfilment Centres), how Asia will evolve in this decade and what innovations are driving logistics in the region.
What is XL Podcast?
Produced by Pikkal & Co - Award-Winning Podcast Agency.
The XL Podcast by Graham Brown showcases conversations with Authentic Leaders in business and society. By creating conversations not interviews, XL highlights Leaders in their own words, without PR spin or handlers. XL brings regular hard-hitting insights and transformative journeys outside the comfort zone of regular business.
Previous XL guests include Tony Fernandes (CEO AirAsia), Howard Yu (Author & Professor of IMD), Rod Drury (CEO Founder Xero), Hal Bosher (CEO Yoma Bank), Jiawen Ngeow (Successful entrepreneur with $25m exits), Mun Ching Yap (Head of The Air Asia Foundation), Sahar Hashemi (Founder of Costa Coffee and named in The Independent on Sunday as one of The "20 most powerful women in Britain”), Lewis Pugh ("The Human Polar Bear”, UN Patron of The Oceans and World Record holding Swimmer) and Rob Nail (CEO of Singularity University)