The Art Of Hospitality

We welcome Jim Devos to the podcast to talk all things building a PMS in 2026, service, where AI fials, live customer feedback and a LOT more.

Enjoy!

⭐️ Links & Show Notes

What is The Art Of Hospitality?

The Art of Hospitality is the podcast for vacation rental professionals who want to think differently about what they're building.

Each week, Conrad O'Connell and Adam Norko dig into the ideas, strategies, and conversations shaping the vacation rental industry — from AI and operations to guest experience and growth.

Less fluff. More depth. Always practical.