WEBVTT

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Welcome to the Hot Dish, comfort food for rural America. I'm

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Heidi Heitkamp. And I'm Joel Heitkamp. Monday was Memorial Day,

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a day we give thanks to the heroes of this country

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who dedicate their lives to service. That's

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absolutely true, Joel. And I hope that, you know, one thing that we

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can do is encourage people, you know, you get a day off. I get

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it. Just every community has a celebration of

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our veterans. You know, go out to a cemetery, show your support for those

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people who are working really hard to make this a special day.

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But also in memoriam to so many people who have

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given their lives. And so today, Joel, we're lucky

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enough to have a few veterans from around the country join the

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show for this episode, and they're going to discuss what's most

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affecting them right now and and how it affects the rest of us

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as a result of things happening right now to vets. You bet,

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Hyde. One of our board members for the One Country Project,

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former Indiana Senator and member of the Committee on

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Veterans Affairs, Joe Donnelly, spoke with a panel of

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three veterans based in rural New York. Lieutenant

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Colonel Coulter, Master Sergeant Morales, and

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Brigadier General Austin. And I was also truly honored

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to talk with Bradley Aune, a Marine who

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works to help veterans readjust to civilian life once they've

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returned home. Your conversation with Bradley is

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particularly poignant, Joel. And so we're gonna hear

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from Staff Sergeant Jessica Petrick from North Dakota Army

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National Guard. And I think these conversations are so

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important to have to expose people if they - I mean, you and I grew

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up with veterans in our life. In fact, I think every one

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of our uncles, with the exception of one, put on the uniform and, and served

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their country. And trust me, when you come from a family our size, that

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is a lot of uncles, and these are amazing veterans

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and amazing families who have sacrificed. Now let's hear from

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them.

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You know, this is a real thrill for me. I get to visit with Bradley

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Aune. Bradley is a retired military veteran who

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now, you know, uses that past to work with

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transitioning service members and homeless veterans, assisting them

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in overcoming barriers to employment. It's. It's important

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work. Bradley, a veteran himself, a little bit intimidating, ladies and

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gentlemen, with what he earned in service to this country. You

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know, it's a great honor to, to welcome Bradley to the Hot Dish. Good

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to have you on, Bradley. Hey, thanks for having me, Joel. I appreciate it. You

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know, before we get started, I just want the listeners

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to know that personal experience. Talk to me about that. Tell people

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about your services as a Veteran. Well, I enlisted in the Marine

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Corps in 1985, went through infantry school, went through a bunch of

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different schools, you know, survival skills training in the jungle

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and mountaineering schools. I was in combat

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in the Persian Gulf in '87 with Operation Earnest Will, escorting

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oil tankers in the Persian Gulf. When I left the Marine

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Corps after my enlistment, I went back home to Mayville, to

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Mayville State College. Got my degree there. And while in college,

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I enlisted in the Army National Guard in North Dakota. Did

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18 years with the Army National Guard and while serving in the Guard was

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deployed to Iraq for 18 month deployment. And

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I was the First Sergeant for the, for that unit when we went to Iraq

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in 2004 and '05. And I earned the Bronze Star Medal for my

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leadership of that unit while in Iraq. I told

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you ladies and gentlemen, how intimidating it is. Thank

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you for that service to this country. It just amazes

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me the, the price that, that individuals like yourself

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pay for all of that. And Bradley, just for the record,

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I, you know, I've been on a number of Honor Flights, and what I've

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learned on those honor flights with you Marines is not to say you

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were a Marine. That's right. Once

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a Marine, always Marine. Exactly. You know,

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the daily work you do, the work you do each and every day on behalf

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of veterans, describe that to people. Well, I get the opportunity

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to work with vets. You know, I go into the,

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you know, the homeless shelters, different venues where they hang out

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at, drop in centers, downtown, on the street,

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wherever the vets are at, you know, we get to go visit with them. They

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come into my office, you know, and some are homeless. Some

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are transitioning out of the military, some are transitioning from one job to

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another. Some may be laid off or fired or just coming out of

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college or in college. I work with the Veterans Service Groups,

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our veteran - Student Veterans Groups on the campuses, locally here.

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So all shapes and sizes of veterans.

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So it's a great variety of folks to work with and try

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to help them get where they want to be. What incredible

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rewarding work that must be. But you get a

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chance to sense it and to know it from a firsthand experience.

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If you could explain that to folks. You know, meet them where they're at. You

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know, some are, you know, at high levels of education and looking for something

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else. And others, you know, came out of the service and maybe

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physically or mentally treated those

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situations with alcohol or drugs and found themselves

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in the prison systems or wherever. And, you know, we

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do outreach at the Cass County Jail, the Jamestown Correctional Center. So I meet

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vets in there and trying to get them out of there. I'm meeting a vet

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tomorrow that's involved in Veterans Treatment Court up in Grand Forks.

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So you know, they're working their way out of situations and we try to

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get them on the right path or, you know, connect them to resources in the

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community. And part of that is getting them employed,

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you know, and then I connect them with people to find them housing and, and

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get them where they need to go. Before we get into,

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you know, the money - what it takes to run a program like

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this, what it takes to make sure you have the ability to achieve the goals

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that you just talked about. What I want to visit with you about is how

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hard is it to get that veteran. I mean,

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I have so many friends in my life that are the way you just

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described, but how hard is it to get them to admit that they

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need that help? Yeah, you gotta, like I say, meet 'em where they're at. You

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know, some are to that place already and are, you know, through other avenues,

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they've decided, hey, I need to get there, need help. Some

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are not quite there. You know, I went through my own struggles with PTSD

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and I have a degree in psychology and I,

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you know, think I have my act together and I was struggling with PTSD

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myself to the point where I was like, maybe I need to

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talk to somebody. And I reached out to the VA myself and, and ended

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up going through PTSD treatment like 13 years ago and, and still

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go to groups that, you know, maintain my mental health.

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So, you know, we don't always see it ourselves and, and

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you know, family members, support systems - some people don't have support systems and

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they find their support in the bottle or in drugs or alcohol,

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you know, whatever. So just trying to find a

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support system. And that can be your local veterans

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organization, it could be the VA,

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the county Veteran Service Officers, it may be whoever that can

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help you get to the right place and connect to the community. I've had them

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sitting at my desk and say, you don't need a job, you need to go

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talk to someone at the VA. So to do that,

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you know, it takes a commitment. It takes a commitment by the government

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that quite frankly, the individuals you're talking to

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actually served, you know, all of us. Now the cuts that they're talking

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about to federal funding for veterans, families,

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I mean, these have to be devastating for you, Bradley. They are, you know,

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personally as a veteran, you know, when you look at these cuts that come down

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the line, you know, they, they start talking about these programs - the suicide hotline,

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they're cutting funding to that, you know, are talking about

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it or have done it. You know, from one day to the next, you know,

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stuff's being cut or has been cut. Benefits for SNAP programs,

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Medicaid, Medicare. All these funding sources directly

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affect veterans as well as everybody else. They talk about

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federal jobs. All these funding sources typically

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start at the federal government and whittle themselves down to local entities.

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You get all these housing grants that we get at the local level

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come from the federal grants. And so then there's no housing. So then they talk

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about, we have homeless vets. Well, it's going to make more homeless

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vets because there's less grants, less money to house

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vets. What about North Dakota just going through a

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legislative session. I know that you track this quite a bit.

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Did they come through? Did they understand the need? Did they put their

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money where their mouth is? I know they did put some

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money on the table and that's appreciated. But the federal money is the

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big money and that's where the problem comes in. Because these

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HUD VASH, the HUD money, then you have VASH, is the veteran side

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of the vouchers. And that's where all this money

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gets portioned out, so to speak, for the veteran side. And,

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you know, I'm not an expert in that world at all. I'm more on the

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employment side of things. But I know it all trickles down and

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they start cutting programs when it comes to housing,

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you know, even like employment programs, money

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starts to start chipping away down the line and training

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programs get cut. And, you know,

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then it just starts with the widdle whittle away at the opportunities

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that folks have, you know, and veterans. I know 30%

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of the federal workforce is veterans.

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Well, let's talk about the employment side of this, because

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everywhere I go, people are looking for workers. You know, how do you

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place the individual that you've met who

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could use that employment and fit that into the life and what

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they're going through? I mean, how do you put those two together? Well,

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I, you know, like I said, I get all random veterans coming through. And

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so when they come in, you try to see what their skill set is. And,

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you know, veterans, you know, the military has every occupation in it. You

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know, so I get a, someone who might be a purchasing agent in

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the military. They come in, but they might not have a degree. They might

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have done this job for 10 years. They might be excellent at it, but they

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don't have a finance degree. So then it's like, oh, you may have to go

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to college now, or I can try to talk an employer into maybe taking this

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person on. But you know, a lot of times you got to go to school.

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So then we got to get them in the GI Bill or the, you know,

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some type of funding source, the VA Voc-Rehab. But then they have to get

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a VA disabilities to get that to go to school

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and then try to get funding and live while they go to school. So when

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they start cutting all these benefits or if they do cut

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benefits to veterans for housing, or if it takes

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forever for them to get a service-connected disability, qualify

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to get benefits for education or to get to a service-connected

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disability so they qualify for VA Voc-Rehab. You know, it just kind of

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slows down the whole process and muddies the water for them

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getting education or credentials to get that good job that they

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want. The other part though, that instantly popped into

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my mind is older than average students. You know, how do you

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deal with that? Well, I was a 23 year old

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Marine vet and I was an old man at that point,

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you know, going there and with these kids and

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it was a culture shock to go walk in there, you know, after being around

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the world on a ship twice and in combat and,

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you know, it was, I, luckily I had a good mentor.

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My advisor just happened to be teaching college in

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Subic Bay, Philippines for the past 10 years and he took me under

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his wing and kind of got me, you know, stabilized there. But, you know, they

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have the Student Veterans Programs at NDSU, MSUM, you know, those kind

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of programs. And then, but that takes people that care

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and people that put, you know, programs, they have grants that help support

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those programs as well, or the campus has to put

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effort and time and money into those. So I, you know, I'm lucky.

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I just kind of stumbled into it and I grew up there, so most of

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my professors I knew from growing up there, they might happen to be my Sunday

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School teacher or something like that, you know, so. So

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that kind of helped me along the way, yeah. I'm, I'm curious

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about this. Had you made up your mind before you

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left active service? Did you know what the game plan was?

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Well, I know I needed a degree. I had planned on being a U.S.

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Marshal. That was the plan, you know. Well, I wanted to

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re-enlist and be an Embassy guard, but they wanted me to do another deployment

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overseas before they sent me to Embassy school. And,

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and I'm like, I just did. I spent two and a half years on ships,

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I've got three deployments already. Like, you need one more deployment? I'm like, well, I

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already did three. Well, the first two don't count, you know, I'm like, what the

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hell? Those don't count? Okay. So then I'm like, well, how about this Early Out

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for Education deal. So, yeah, yeah, you can get out. So two weeks later, I

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was out of the Marine Corps going, what the hell just happened? You know, so

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I'm like, oh, I want to be a U.S. Marshal or work for the CIA.

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I had some great ideas. So I got, I'm going to get this degree. And,

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and so I was on, I told my advisor, I'm like, I'm on a four

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year plan, not the five year plan. I need to get the hell out of

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here because I got the GI Bill. And. And then I started taking all these

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psychology classes. I'm like, well, maybe I should be a counselor, you know, that kind

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of thing. And, and then I ended up being a Juvenile Probation Officer

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for 15 years. And then now I'm a job counselor. I'm like, I

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don't know how that all happened, but it worked out pretty well. So, yeah, and

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that was another transition too, because when I came back from Iraq, my

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mentality had changed and I went back to that job and I was not fit

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for that job anymore. My mental health had changed and I had to find a

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new career. And that's when I transitioned to helping veterans. And

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that was a good transition for me for sure. So let's talk about

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money again. I want to bring it back to that, Bradley.

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You're sitting there in a position where you know you're getting the job done.

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Let's just acknowledge that, you know, there's a need and you

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have the ability to have the results, whether or not they have that

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employment that they're going to succeed at, advance at all of

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that, I have no doubt that, that, that's not the problem. The

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problem is having the money to do it, to just

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do it. You know, there's a lot of people that are listening to us here

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on the Hot Dish who are really good at walking up to people like you

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and thanking you for your service. Right? I mean, they are. I'm not

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trying to diminish that. But the one way they can thank

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you for your service is to make sure, you know, that your

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program's funded the way it damn well should be. And so I want you

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to talk to the public about that. Everybody that's listening to you on the Hot

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Dish. Well, and I do appreciate when people do come up to me

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and say that and other veterans do as well. But the contract

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we all signed, and when you signed a contract with the government, you give up

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your rights to your constitutional rights. You have the UCMJ

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and you become property of the government with that contract.

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That's a lifetime contract with the government. You know that you have

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access to the VA for health care. You have access to government

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programs like the GI Bill, the home loan guarantees,

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those kind of contract benefits that are given to you for

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the rest of your life. And so I know we're talking to vets

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now, they get offended when they hear

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the government saying, well, we don't think - we might want to reevaluate the

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service connected disability stuff, you know, these are "entitlements." They're

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not benefits. No, they're benefits because we signed the contract

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with you when we were 18 years age. You know, they get

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frustrated when they start removing rights. Constitutional, you know, when you say, well,

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the Constitution, this and that. No, we, we took an

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oath to the Constitution. We took it seriously. You've been on the Honor Flights. You

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see these guys take it seriously. They're nine years old, they still believe in that

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oath. And then those guys, I see them when I go to the VA, I

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get all my health care at the VA, you know, and it's frustrating. I was

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there for some dental stuff here the other day and I got my next appointment

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and I got to have some reconstructive stuff done on one of my

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teeth and I gotta wait till September, the next available

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appointment, because they're down a dentist and they can't get one because of the

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hiring freeze and this and that. And

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you know what makes me the most, Brad. Again, I realize

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we're going back to the Honor Flight and that's an

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experience I think I can bring to it to that would relate to

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some of what you went through. But the people that do this, you

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know, the people that are working at the VA they're, they're working in fear.

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I mean, they really are. Right now they're sitting there wondering if they're going to

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have a job tomorrow, if they're going to get cut. They look around at each

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other and say, well, which one of us is more valuable? Which one of us

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costs more? I mean, nobody should have to go to work every day that way.

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Oh, I know. I have, I know for a fact I have friends, I have

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former clients who have been let go from the VA for no reason other than

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they are on probation. And probation - and a lot of people are not aware

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that every employee starts the federal government on probation.

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That's just a thing. It's up to a year. And sometimes

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when they get promoted, you could be the best in that position, if you get

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promoted to a supervisory position, you're now on probation for that position.

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So when they go in and say a blank swipe and say, if

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you're on probation, you're basically fired. Probation is not a bad

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thing at the VA. It's a structural thing. It's a procedural

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thing. And so that kind of clean sweep kind

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of...Then they're like, oh, we shouldn't let all those people go. Then they try

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to hire them back. You know, that kind of whiplash, kind of craziness that is

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affecting people's lives, it's affecting veterans

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healthcare, it's affecting veterans benefits. It's

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scary, really. You know, Bradley, every day

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you get up and you make a difference in veterans lives and you've got that

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experience. I hope that the Hot Dish helps you here

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in terms of getting word out, because it isn't just

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your state, but it's a lot of states that are listening to you.

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What would be your advice to that veteran that's struggling

301
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with some of those same issues that you are? I would just, you know,

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tell them to advocate for themselves, advocate

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for all veterans, to all, for all people anyway. And

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talk to your county Veterans Service Officer, no matter what county you're in in

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America. Talk to your local VA folks, try to support them,

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talk to your politicians, let them know what you really feel. And just

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talk to your local leaders, you know, and rally the troops. You know, those

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veterans. You know, if you get a room full of veterans, people

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will listen. I would say thanks for your service because you've earned

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it. But I will tell you this. The one thing I've learned many walks

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through my life is don't piss with a Marine. I've learned that big time.

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Thanks for giving us the time today, Bradley. Appreciate it. Appreciate you all. Thank

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you.

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My name is Jessica Petrick. I proudly served as a Staff

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Sergeant in the North Dakota Army National Guard

316
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for six years in the 957 Multi-Role

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Bridge Company that included a deployment to Iraq

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in support of Operation Iraqi Freedom from early

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2003 until about mid 2004.

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My deployment took place my last semester of my senior

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year. So as my peers were preparing

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for graduation, I was kind of in the unknown overseas in

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Iraq. Also, as a female soldier, there were a lot

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of challenges. Obviously, being a female in the military

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is not easy. Maybe it's gotten easier since I've been in. It's,

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it's been quite some time since I was in. But of course

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I faced a lot of challenges of resilience,

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testing my strength, really commitment to the people,

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my soldiers and the people that I served with, and of course to the

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mission. Memorial Day really means

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perspective. The service that I have done

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has given me that perspective on life, on freedom,

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on what really matters. And Memorial Day is

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really a reminder of what comes at a

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cost and what that cost is. We've lost

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a lot of people since we've been home from suicide.

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And you know, I don't want to go to any more of those funerals,

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but I will continue to carry each of those

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individuals' memories with me every day and continue

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with that perspective. You know, my deployment really helped

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shape my life and really gave me a deeper

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appreciation for what service really looks like. You know, I'm

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really grateful for the people that didn't make it

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home. There were quite a few were injured or

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killed while I served in Iraq and really their

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courage and sacrifice and their legacy has really

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left a lasting impression on me and I carry that memory

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everywhere also. We have a very strong bond between

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those that I served with, especially the women that I

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served beside. We really did this together

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and we leaned on each other in those hard moments. I mean, there's

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been a long or a lot of times since I've

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been home that, you know, people have just reached out to me and just

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needed somebody there. Just really showing up is what they need. And a

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simple thank you really goes a long way. Think about how

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important those around you are. You know, I've really started

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to really focus on just myself and my family and

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the mission of the nonprofit that I work within.

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We have about 650 employees. We

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serve individuals with developmental disabilities

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and low income families through West River Head

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Start and early intervention services.

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It's a great place to work and it really gives me a purpose

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now that my kids are grown and don't need me as much

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anymore. So it's a great place to be and be a part of.

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I have worked a lot of jobs where I wasn't provided

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health insurance and so I've had to rely on

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Veteran Services and access is,

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is hard. You know, the closest veterans hospital and a lot of those

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services are over three hours away.

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So it's not immediate. But you know, I have gotten

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the services that I need. I was diagnosed with bladder cancer, which

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I do attribute to being within Iraq. And the

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VA has helped through that process. Does

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it need improvement? Absolutely. Is it a service that's needed?

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Absolutely.

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Hello, everybody. I'm Joe Donnelly, former US Senator from Indiana

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and a One Country Project board member. Today I'm

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speaking with three retired military veterans. They have served

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our country so extraordinarily well, and we want to talk about the issues they're

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facing right now with veterans care and with veterans issues.

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Talking with me today, I have retired Brigadier General

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Art Austin, retired Master Sergeant Francisco "Frank"

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Morales, and retired Lieutenant Colonel Sean Coulter.

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A quick rundown. Lieutenant Colonel Coulter served

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honorably for 23 years with assignments in many, many places,

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including Iraq, and was a Senior Advisor to

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the Afghan Army, former Professor of Military Science at

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St. Bonaventure in Olean, New York. Master Sergeant

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Morales is currently the Director of of the Militarily Assigned

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Student Program at St. Bonaventure University. He

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was awarded the Silver Star Medal, which was bestowed for his heroic

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actions on August 26, 2006, when

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Morales' Unit was ambushed by 60 Taliban.

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He was inducted in 2024 by State Senator

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George Borrello in the Senate Veteran Hall of Fame.

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Brigadier General Austin served in the Army from 1977

398
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to 2014. He served during the Cuba

399
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Fefugee Crisis, Operations Desert Shield and Desert

400
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Storm, Guantanamo Bay, Cuba, for Operation Enduring

401
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Freedom and for Operation Iraqi Freedom. Austin

402
00:24:49.630 --> 00:24:53.430
has also received numerous medals and awards and is an inductee

403
00:24:53.430 --> 00:24:55.790
in the Michigan State University ROTC

404
00:24:56.350 --> 00:25:00.110
Spartan Battalion Hall of Fame. He currently

405
00:25:00.110 --> 00:25:03.960
lives in the small town of Cuba, New York, located about

406
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70 miles south of Buffalo. To all of you veterans, to

407
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all of you people who have cared for our country so much, thank you for

408
00:25:11.000 --> 00:25:14.360
being here with us today. Thank you. So

409
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when you look at what the VA can do, what the

410
00:25:18.400 --> 00:25:22.160
government can do for our veterans, because it was earned with your

411
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blood and with your treasure, what were you hoping for and what

412
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are you seeing? General, would you like to go first? I went to a

413
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course that they called, we basically called the

414
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Charm School for the Army. And we had the

415
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leader of the VA process get up and talk about,

416
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you know, improvements at that time. And that was around

417
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2011 or so. So I had

418
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the concept and idea that, you know, once I get

419
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out, I'm going to make sure that I get into the process

420
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to see what is actually being done versus what I've heard.

421
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And I had heard a lot of issues as far as patient

422
00:26:02.380 --> 00:26:06.140
care availability and those kind of things. Frankly,

423
00:26:06.380 --> 00:26:09.580
when in 2016, my first contact

424
00:26:10.300 --> 00:26:12.620
with the VA system, I was

425
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disappointed. I spent a lot of time following that,

426
00:26:17.500 --> 00:26:21.020
trying to figure out what right looks like, right folks, and that kind of thing.

427
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I'm glad to say that there has been improvements from that time, but

428
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it's a journey. It's a journey. Master Sergeant?  So I

429
00:26:29.030 --> 00:26:32.390
retired in 2010. I had no idea

430
00:26:32.630 --> 00:26:36.470
what was available to me. When we're

431
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in active duty service, we're really not thinking what's

432
00:26:40.070 --> 00:26:43.870
next. We're thinking three, six months, a year ahead at the

433
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most. But crossing that gate into the civilian side of our

434
00:26:47.630 --> 00:26:51.470
lives, into the VA portion of it, we don't get a lot of

435
00:26:51.470 --> 00:26:55.230
information when we're getting out. We have basic information of what's going to happen

436
00:26:55.230 --> 00:26:58.750
for us, but there's no clear path on what kind of

437
00:26:59.070 --> 00:27:02.790
medical coverage is there for us for being retired, if we're getting some

438
00:27:02.790 --> 00:27:06.510
kind of disability rating to help us out financially,

439
00:27:06.750 --> 00:27:10.430
how that works with retirement. And around that time, there was a big

440
00:27:10.430 --> 00:27:13.670
change going on with it. So there was a lot of, a lot of unknowns,

441
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especially when, you know, you know, I was 38 years old,

442
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retiring from 20 years of active duty service, married,

443
00:27:21.240 --> 00:27:24.880
three kids. You know, I'm still wondering what I was at that point,

444
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still wondering, how is my medical stuff going to be coverage, how much

445
00:27:28.680 --> 00:27:31.320
money am I really going to be making? What are they going to be covering?

446
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And active duty army doesn't have a lot of time to really

447
00:27:35.640 --> 00:27:38.920
put all that information together on that process out, so,

448
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so there wasn't a lot until you actually are thrown into the

449
00:27:42.880 --> 00:27:46.430
water, so. Lieutenant Colonel? Yeah, slightly different

450
00:27:46.430 --> 00:27:48.590
take, I think. Rookie retiree,

451
00:27:49.310 --> 00:27:52.830
2023...or 2021, I got out, so I was a little later than these

452
00:27:52.830 --> 00:27:56.390
guys. And a lot of changes on the Army side of the house as far

453
00:27:56.390 --> 00:28:00.190
as how they handled the retirement process and educating people as they're

454
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transitioning from the military. Had the benefit of a very good

455
00:28:03.870 --> 00:28:07.150
transition class based out of Carlisle Barracks down in, down in

456
00:28:07.150 --> 00:28:10.830
Pennsylvania. Learned how to spell VA, so big success

457
00:28:10.830 --> 00:28:13.990
for them on their part, I guess. But having, you know, 10 fingers, 10 toes,

458
00:28:13.990 --> 00:28:17.510
didn't think a whole lot about medical care. But, you know, another big benefit I

459
00:28:17.510 --> 00:28:21.310
had is, you know, guys like Frank, guys like General Austin kind of showing me

460
00:28:21.310 --> 00:28:24.190
the way as I got out and kind of looking back to how we all

461
00:28:24.190 --> 00:28:27.750
operate in the military. Military, it's a bureaucracy like anything else. I mean, no one

462
00:28:27.750 --> 00:28:31.510
does anything alone in the military. You rely on trusted advisors, your

463
00:28:31.510 --> 00:28:33.950
battle buddies. You know, people to your left and right that have gone before you.

464
00:28:33.950 --> 00:28:37.370
And for me, that's how the system has worked. You know, these guys helped lead

465
00:28:37.370 --> 00:28:40.650
the way, showed me, you know, to go left when I should be going right

466
00:28:40.650 --> 00:28:44.490
and connected me with the right people in the process. And I've, I've

467
00:28:44.490 --> 00:28:48.290
had a very good experience up to this point between the VA disability and the

468
00:28:48.290 --> 00:28:51.970
healthcare. So in effect, you learn, you learn as you go, as you

469
00:28:51.970 --> 00:28:55.810
need something. Yeah, I never asked really the VA, I'd always talk

470
00:28:55.810 --> 00:28:58.450
to these guys or there's a couple other folks in the area who have helped

471
00:28:58.450 --> 00:29:01.090
me out. Now to help my wife out as she goes through the VA for

472
00:29:01.090 --> 00:29:04.510
disability process. Is Buffalo the primary VA center for

473
00:29:04.670 --> 00:29:08.270
some of you? Yeah, somebody knows. I think Bath is another site, right?

474
00:29:08.270 --> 00:29:11.990
Yes. Okay. But mainly Buffalo.  One of the challenges. I

475
00:29:11.990 --> 00:29:15.470
live in South Bend, Indiana. One of the challenges we had was

476
00:29:15.710 --> 00:29:19.310
we have a significant amount of veterans and for

477
00:29:19.790 --> 00:29:23.510
most any care of significance, we had to travel about two, two and a

478
00:29:23.510 --> 00:29:26.830
half hours to Fort Wayne. We were fortunate that we were able to

479
00:29:27.310 --> 00:29:31.080
finally get a VA health center in the South Bend area to take care

480
00:29:31.080 --> 00:29:34.560
of most everything except for the hospital related type things.

481
00:29:34.640 --> 00:29:38.440
So the goal, I think for the VA has been how

482
00:29:38.440 --> 00:29:42.160
do we make it available to folks in rural areas and

483
00:29:42.160 --> 00:29:45.440
what other ways can we extend care in rural areas?

484
00:29:46.400 --> 00:29:50.240
So as far as care in rural areas, as I mentioned, my

485
00:29:50.240 --> 00:29:53.720
wife is going through the VA disability process. She was a veteran, got out after

486
00:29:53.720 --> 00:29:57.410
seven years, eight years, didn't do anything VA related, you know,

487
00:29:57.410 --> 00:30:00.890
until just last year. One of the biggest issues I, I did have when I

488
00:30:00.890 --> 00:30:04.650
went through the process, I traveled three hours to Cleveland for a PTSD

489
00:30:04.810 --> 00:30:08.490
checkup or something like that. A lot of trips on Buffalo for very routine

490
00:30:08.490 --> 00:30:11.450
things that we could get done in the local area. Now my wife just got

491
00:30:11.450 --> 00:30:15.250
a letter from the VA and they've got another subcontractor that they're working for them

492
00:30:15.250 --> 00:30:18.490
that her appointment's right here in Olean. So I think the message is getting out.

493
00:30:18.730 --> 00:30:22.050
You know, plenty of doctors here, there's no reason why the VA couldn't subcontract through

494
00:30:22.050 --> 00:30:25.660
them to do the CMP checks or what do they call?  Yeah.

495
00:30:26.060 --> 00:30:29.620
So looks like they're the silver lining to some of the work that you've been

496
00:30:29.620 --> 00:30:33.300
doing. Is it pretty important to be able to get it right there locally when

497
00:30:33.300 --> 00:30:36.860
you can? With a city like Buffalo, especially

498
00:30:37.260 --> 00:30:40.860
from November to April, you know,

499
00:30:40.940 --> 00:30:44.300
8ft of snow in Buffalo, I'm not going, so.

500
00:30:44.460 --> 00:30:48.140
Right. It's, it's. Your town's about what, 70 miles

501
00:30:48.140 --> 00:30:51.980
away from Buffalo? It's 70 miles away, but it still takes an hour and 40

502
00:30:51.980 --> 00:30:55.700
minutes to get there.  So what do you think

503
00:30:55.700 --> 00:30:59.300
is the best way as our service members are heading

504
00:30:59.300 --> 00:31:02.900
toward retirement or heading toward getting out? How do we get the

505
00:31:02.900 --> 00:31:06.580
word out the services that are available, you

506
00:31:06.580 --> 00:31:10.140
think from the VA? I think it starts with big Army.

507
00:31:10.460 --> 00:31:14.260
Before you leave the active service, they need to have the

508
00:31:14.260 --> 00:31:17.950
right folks with the right message taking care of the soldiers before

509
00:31:17.950 --> 00:31:21.550
you leave. Because once you get here, you know, the

510
00:31:21.550 --> 00:31:24.990
biggest problem that I face with the VA is they have civilians,

511
00:31:25.150 --> 00:31:28.990
great hearts. You know, they are dedicated to

512
00:31:28.990 --> 00:31:32.830
duty. However, they don't know who they're dealing with.

513
00:31:32.830 --> 00:31:36.430
They don't speak army speak. They don't understand the service behind it.

514
00:31:36.750 --> 00:31:40.430
And I would say that was my, my biggest issue. That's what I faced in

515
00:31:40.430 --> 00:31:43.990
2016. And in our area here is that we do have a

516
00:31:43.990 --> 00:31:47.740
VA clinic, but there wasn't a lot of information that you could actually

517
00:31:47.820 --> 00:31:51.620
go to the clinic and apply for to get into the

518
00:31:51.620 --> 00:31:55.340
VA through the clinic itself, we're supposed to use,

519
00:31:55.340 --> 00:31:59.060
like, the American Legions, programs like that are supposed to be out there

520
00:31:59.060 --> 00:32:02.900
to help veterans get into the system. But the issue with that is

521
00:32:02.900 --> 00:32:06.740
a lot of veterans won't go to the American Legions because there's

522
00:32:06.740 --> 00:32:10.260
a big stigma that the Legions are just bars. And

523
00:32:10.260 --> 00:32:14.000
nowadays a lot of vets don't want to go to the bars, you know,

524
00:32:14.000 --> 00:32:17.720
the smoking areas. And, you know, we need a

525
00:32:17.720 --> 00:32:21.320
different type of building in our area that says, hey, come here, and

526
00:32:21.320 --> 00:32:25.120
we'll help you get to what you need, you know, and, and yes, it

527
00:32:25.120 --> 00:32:28.719
should be like a, like a bigger version of a clinic here compared

528
00:32:28.719 --> 00:32:32.280
to the hospital where, you know, there's just not enough

529
00:32:32.280 --> 00:32:35.640
information of us to be able to go into the clinic and register,

530
00:32:35.960 --> 00:32:39.650
you know, because we were sending guys to Buffalo all the way up until about

531
00:32:39.650 --> 00:32:43.050
four years ago, until we found out you can actually do some stuff at the

532
00:32:43.050 --> 00:32:45.970
clinic, but you don't know until you kind of stumble into it.

533
00:32:46.610 --> 00:32:49.970
Right, so do you have a - is there a county

534
00:32:49.970 --> 00:32:53.650
VA officer who kind of tracks everything for all of

535
00:32:53.650 --> 00:32:57.450
you? There is. There's a county VA officer, and then

536
00:32:57.450 --> 00:33:01.250
we have a state one as well. But they're not always as easy

537
00:33:01.250 --> 00:33:05.100
accessible to be part of. And then also

538
00:33:05.420 --> 00:33:09.180
you have to make an appointment, so there's only one or two people there,

539
00:33:09.500 --> 00:33:13.140
and veterans don't want to go somewhere and find out, well, you can't see, I

540
00:33:13.140 --> 00:33:16.740
can't see you because you need to make an appointment, you know, so that's another

541
00:33:16.740 --> 00:33:20.580
deterrence when that veteran probably took the day off to go there and

542
00:33:20.580 --> 00:33:23.980
just let it know because our VA representative is

543
00:33:24.220 --> 00:33:27.860
not out in the community letting people know, hey, come and see

544
00:33:27.860 --> 00:33:31.460
me so I can help you, so I can provide these services for you. You

545
00:33:31.460 --> 00:33:35.220
know what I think has been interesting is my general

546
00:33:35.220 --> 00:33:38.620
impression is that the vets, they like the

547
00:33:38.620 --> 00:33:42.300
VA, that they like the people there who

548
00:33:42.300 --> 00:33:46.060
they know are trying, are trying to take good care of their veterans

549
00:33:46.380 --> 00:33:49.420
and care about the mission. And so

550
00:33:49.900 --> 00:33:53.500
I've often thought it would be great if the American people understood

551
00:33:53.500 --> 00:33:56.900
that they're not perfect, but the

552
00:33:56.900 --> 00:34:00.660
veterans really do. Like you said, General, they don't speak the

553
00:34:00.660 --> 00:34:04.180
exact language, but they speak it a lot closer than most everybody

554
00:34:04.180 --> 00:34:07.820
else. And you know, the other thing that I

555
00:34:07.820 --> 00:34:11.580
thought was when they say, well, this happened or that happened and it's the

556
00:34:11.580 --> 00:34:15.420
VA, probably in terms of operations and

557
00:34:16.460 --> 00:34:20.100
medical treatment and such, provides so much more than

558
00:34:20.100 --> 00:34:23.429
almost any other medical group in the United States.

559
00:34:23.829 --> 00:34:27.589
And I think their record stacks up pretty well. And I got to

560
00:34:27.589 --> 00:34:30.869
give props to the VA hospital up in Buffalo. I've been there for a couple

561
00:34:30.869 --> 00:34:34.589
of routine checkups as I was starting on the process. And you

562
00:34:34.589 --> 00:34:38.389
go to the parking lot and it's cars everywhere, parking garage is all

563
00:34:38.389 --> 00:34:41.829
full. You go in there and there's no lines, everything's

564
00:34:41.829 --> 00:34:45.189
organized. I'm sure there's some place where I didn't see a whole lot of people

565
00:34:45.189 --> 00:34:48.549
because I never went there. But just look at a very well oiled machine,

566
00:34:48.770 --> 00:34:52.210
nobody yelling at each other. You go to the pharmacy, you know, you sit there

567
00:34:52.210 --> 00:34:55.290
and wait. But it's not crazy like if you go to the local hospital here.

568
00:34:55.290 --> 00:34:58.930
Yeah. What you find too is, Master Sergeant,

569
00:34:58.930 --> 00:35:02.770
I'm sure you find this too, or that the people who

570
00:35:02.770 --> 00:35:06.290
work at the VA, for them it's more than a job, that they love their

571
00:35:06.290 --> 00:35:09.570
veterans. And a lot of times, you know, there are

572
00:35:09.810 --> 00:35:13.090
veterans who are actually working in those positions. So when you're talking,

573
00:35:13.490 --> 00:35:17.290
so when you get lucky and find someone like that, you know, it's, it's

574
00:35:17.290 --> 00:35:21.130
pretty much hassle free. But you know, you, we talk about our rural

575
00:35:21.130 --> 00:35:24.690
area, you know, we're making a two hour drive to get

576
00:35:24.690 --> 00:35:28.370
there for something that took literally, and I'm not exaggerating,

577
00:35:28.610 --> 00:35:32.410
literally five minutes. Five minutes! You know, and

578
00:35:32.410 --> 00:35:34.290
then we're like, okay, that's it?

579
00:35:36.450 --> 00:35:39.730
Again, I guess it's, no news is better than bad news.

580
00:35:40.130 --> 00:35:43.970
I was going to say, I think there's two ways to look at that. You

581
00:35:43.970 --> 00:35:47.510
know, that's where like the issues we're having are not necessarily at

582
00:35:47.750 --> 00:35:51.430
the big hospital in Buffalo. It's the fact that we got to go

583
00:35:51.430 --> 00:35:54.710
there. And there was a program out before where

584
00:35:55.030 --> 00:35:58.790
we were allowed to see a local doctor, but the

585
00:35:58.870 --> 00:36:02.710
red tape to get all that done was a nightmare. And there's a couple

586
00:36:02.710 --> 00:36:05.990
of times for me personally, like I was getting charged by the

587
00:36:05.990 --> 00:36:09.670
civilian hospital or clinic because paperwork

588
00:36:09.670 --> 00:36:13.430
wasn't done correctly or - And/or the VA assumed that I knew how

589
00:36:13.430 --> 00:36:16.930
to navigate that part of the road where, like,

590
00:36:16.930 --> 00:36:20.650
listen, you, you created this program. I shouldn't have to navigate anything

591
00:36:20.650 --> 00:36:24.490
but myself to that place to get checked out. You know, I shouldn't

592
00:36:24.490 --> 00:36:28.290
have to report anything back. The entities need to communicate to each other.

593
00:36:28.290 --> 00:36:32.090
So that way, the veteran, I mean, I semi know what I'm

594
00:36:32.090 --> 00:36:35.930
doing. So figure a gentleman who doesn't know how to utilize

595
00:36:35.930 --> 00:36:39.690
his smartphone doesn't know how to utilize his computer. How are they

596
00:36:39.690 --> 00:36:43.190
supposed to know? They're not going to know. Yeah, you're ahead of me, I think,

597
00:36:43.190 --> 00:36:46.550
on a lot of that stuff. What are the kind of things you hope the

598
00:36:46.550 --> 00:36:50.110
VA can do? When you look, you go, boy, it'd be nice if they could

599
00:36:50.110 --> 00:36:52.670
do this or if they could do that. And I think one of them you

600
00:36:52.670 --> 00:36:55.590
just mentioned, which would be, how do you make it so that you can go

601
00:36:55.590 --> 00:36:59.390
locally and it runs smoothly? And I've had a

602
00:36:59.390 --> 00:37:03.150
positive experience with that, but I've been a driver

603
00:37:03.150 --> 00:37:06.910
at it, you know, so it's been pretty easy for

604
00:37:06.910 --> 00:37:10.710
the most part, you know, but like Frank says, there's certain things

605
00:37:10.710 --> 00:37:13.990
that I still have to go to Buffalo for. When I get there, they're

606
00:37:14.390 --> 00:37:17.710
pretty squared away. You know, I get there, have my appointment

607
00:37:17.710 --> 00:37:21.110
time, they get me in pretty quickly, get it done. And

608
00:37:21.590 --> 00:37:25.430
we learn how to embrace the suck, wo we

609
00:37:26.230 --> 00:37:29.510
make a day of it. You go up there, you go do something else. You

610
00:37:29.670 --> 00:37:32.590
know, take, take the wife out to lunch while I'm up there, you know, that

611
00:37:32.590 --> 00:37:35.880
kind of thing. I want to tell all of you how grateful we are for

612
00:37:35.880 --> 00:37:39.520
your service to the country. When the country called, you stood up and

613
00:37:39.520 --> 00:37:43.080
said, count on me. That is something that, when you look at.

614
00:37:43.080 --> 00:37:46.800
That's what's kept us free for all these years. That's what's

615
00:37:46.800 --> 00:37:50.520
given us the chance to have the wonderful place that we

616
00:37:50.520 --> 00:37:53.920
live in. And so we're very grateful to all of you for what you've done.

617
00:37:54.240 --> 00:37:57.720
And with that, I want to wrap this up by saying how

618
00:37:57.720 --> 00:38:01.050
grateful we are to General Austin, to

619
00:38:01.050 --> 00:38:04.570
Lieutenant Colonel Coulter, and to Master Sergeant

620
00:38:04.570 --> 00:38:08.010
Morales and go Saint Bonaventure, right?

621
00:38:08.170 --> 00:38:10.410
Yeah. Go Bonnies! Go Bonnies!

622
00:38:14.410 --> 00:38:18.010
It's so important. Not only around Memorial Day, but all year

623
00:38:18.010 --> 00:38:21.610
long to keep veterans in our minds and in our hearts.

624
00:38:21.850 --> 00:38:25.570
You know what, Heidi? That's true. And we hope this episode helped

625
00:38:25.570 --> 00:38:29.050
explain what veterans are facing right now. If there's

626
00:38:29.050 --> 00:38:32.850
truly something you or a loved one is experiencing that you'd

627
00:38:32.850 --> 00:38:36.490
like to address, you know what, you got to let us know. Yeah,

628
00:38:36.490 --> 00:38:40.290
no lie. And you know, there's going to be so much to talk about. We've

629
00:38:40.290 --> 00:38:44.010
got this the Big Beautiful Bill making its way through, which

630
00:38:44.010 --> 00:38:47.730
is going to have huge effects on rural America. The

631
00:38:47.730 --> 00:38:51.540
retreating of this Administration from deploying FEMA

632
00:38:51.540 --> 00:38:55.300
to help people who get hit with really devastating hurricanes

633
00:38:55.300 --> 00:38:58.980
and devastating tornadoes. I mean, there's just a lot going on

634
00:38:58.980 --> 00:39:02.780
and a lot to talk about. But, you know, it's one thing for Joel and

635
00:39:02.780 --> 00:39:06.339
I to tell the stories, but it really is important. If you have a story

636
00:39:06.339 --> 00:39:10.140
to tell, you should reach out. And so I'm hoping you can email us

637
00:39:10.140 --> 00:39:13.420
your stories and your thoughts. Our email address is

638
00:39:13.420 --> 00:39:17.270
podcast@onecountryproject.org. You

639
00:39:17.270 --> 00:39:20.670
know, please also reach out on Bluesky and Substack.

640
00:39:20.990 --> 00:39:24.310
I want to thank you for joining us on the Hot Dish, which is brought

641
00:39:24.310 --> 00:39:28.070
to you by One Country Project, making sure the voices of the

642
00:39:28.070 --> 00:39:30.910
rest of us are heard in Washington. Learn

643
00:39:30.910 --> 00:39:34.750
more at onecountryproject.org. We'll be back in

644
00:39:34.750 --> 00:39:38.350
two weeks with more Hot Dish, comfort food for rural

645
00:39:38.430 --> 00:39:39.230
America.