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This file was generated by Descript 

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Michele: Hey everyone, welcome
back to Software Social.

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This week's episode is brought to
you by Refine, Colleen's product.

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You should go to hammer stone.dev, if you
use Laravel Nova and buy it from Colleen.

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It will help you build advanced
features in minutes with the drop

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in feature builder for Laravel Nova.

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I'm just reading from the homepage.

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It is finally  allowing you to
add the advanced filtering that

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has lingered on your roadmap.

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So goes your hammer stone.dev, and buy it,
I think it's a thousand dollars a year.

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It is the best thousand dollars you will
spend today on filtering for Laravel Nova.

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Go do it.

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Um, by the way, if you, um, actually
want to sponsor Software Social,

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you can go to software social.dev,
and click on the sponsors tab.

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Uh, shout out to transistor.fm
for making it super simple to add

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a sponsors page to our website.

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Okay, so with those rather unusual
sponsor note announcements that

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Colleen did not know about, uh, Refine.

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How's it

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Colleen: So I S I see that you
have, um, that was really funny.

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So we're both live and I was
trying really hard not to laugh,

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but I did not see that coming.

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So I see that you've
seen our new homepage.

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What do you think?

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Michele: I do.

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I see it.

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I like it.

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Colleen: Yeah.

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Michele: so, I mean, so we like bought it.

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We haven't installed it yet.

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We will get to it.

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I promise.

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But, so it basically looks like,
sort of like meta base filtering

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almost like if you used meta base.

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Colleen: I used metabase
for, um, simple file upload.

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Michele: it kind of reminds me of meta
base,   but easier to use, because I

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feel like every time I open metabase, I
get like a little bit overwhelmed with

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like, oh,  which database, my querying
from like, oh God, make sure it's not the

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one that like gets overwhelmed easily.

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Like I don't want to accidentally run
some query, that's  going to be crazy.

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And like, so this actually, this is like,
looks pretty, you know,  pretty great.

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Colleen: yeah, I'm a meta base
user, cause that's what I have

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right now for simple file upload.

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Hm.

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The diff, I mean, there's a lot of
differences, but I'd say one of the

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big things about Refine is with meta
base, when you go in, like, you know

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how you can ask a simple question
or a complicated question to write

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custom sequel, all of that in the
Refine products is extrapolated away.

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So you would just log in and then
you would immediately see all of

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your filters and be able to query
your data more intelligently.

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And the developer who sets up
Refine, can allow or not allow you

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to query based on certain things.

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So like for example, I cannot
wait till I'm done with the rails

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version of Refine so I can put
it on simple file upload because

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metabase drives me a little bit nuts.

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Cause sometimes when I'm trying to get
to, for me, like a really specific piece

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of data, for example, with simple file
upload, I do this query where it's users

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that have signed up after February 4th
because that's the day I started charging

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for, you know, and I want to separate them
on by plan and I want to make sure the

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app is still provisioned and what else?

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And there's like other stuff
I do in this query and it

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required me to write custom SQL.

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And so with refine that's you wouldn't
have to write custom SQL for that.

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You can just go in and define your
filters in that way, so you can query

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based on all kinds of cool stuff.

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Michele: Can You save a filter?

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Colleen: You can.

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Michele: Oh, cool.

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Yeah, I don't see.

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Yeah, I don't see that in the screenshot.

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Colleen: you don't see
that in the screenshot?

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Michele: Yeah.

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Colleen: Well, this is our first.

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Okay.

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So let's talk about this site.

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I mean, this is our first pass at this.

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Michele: Yeah, this is,  like a,
this is a big improvement over what

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I feel like the previous website was
like, it was like a black background.

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It did not have this cool stripes style.

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Uh, like, what, what do we call this?

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Where, where there's like
the diagonal shading?

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Um,

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Colleen: Oh, I see.

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Michele: Yeah, no, like, it's, it's
definitely much more polished looking.

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Colleen: Yeah, I, this, I mean, and
this is, this has been a week, right?

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This is what we did in a week.

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So this is definitely a first pass
of this site, but um, it's way better

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than it was last time we talked.

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Michele: Yeah.

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Colleen: So here is what we think
the next step is, so we built this

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site and if you click read the
docs, it will drop you to the docs.

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And if you look in the docs and
the left-hand side, there's the

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Nova, nova link, so you can see
how to install it with Nova.

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So our next move, is w we have
not sent an email yet to tell

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people, so we have 200 plus people.

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I could actually get the number, but
it's something like that on a mailing

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list and we have not emailed them yet.

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So the goal this week is to actually email
people, telling them they can buy it.

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Michele: So, and that list is
like everybody who's ever been

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interested in hammer stone.

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Why is it called hammer stone?

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If the product is actually called Refine.

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Colleen: I don't know.

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That was before I joined the company.

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Michele: Okay.

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Okay.

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So,

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Colleen: that came from.

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Michele: um, So but like those
people were, were in general,

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interested in Hammerstone and stuff,
or were they interested in the

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Refine for Laravel Nova package.

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Colleen: So I don't actually know.

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Let me see if I can
tell Aaron set this up.

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So this might be partially like people
saw his talk and were just excited

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about Aaron and they signed up.

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Michele: Well, that would be good
because that was that those Laracon

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Colleen: Laracon.

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Right?

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So

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Michele: right?

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Yeah.

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So that would be, that would be promising.

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Colleen: Yeah, so we have MailChimp set
up and we, um, yeah, so I don't have

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great demographics on the people on this
mailing list, but I do think we have

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them, like Laravel people, non-Laravel.

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And so this would go out, we don't
know who's Nova and who's not Nova.

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I don't think, but this, this is, I
think the next step is to tell the

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people on our mailing list, they can
buy it and we haven't done that yet.

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We are going to do that like tomorrow.

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Michele: Yeah, I guess not everybody using
Laravel is going to be using nova, I mean,

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like if you use, Laravel kind of make
sense to use Nova as your admin and like,

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it's great,  but Yeah, I guess that'll
be sorry, mitzi has just walked in.

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So we had been hoping to do like a live
install and then for a variety of reasons

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that That is not happening tonight.

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Um,  Hi.

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Yeah,

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Colleen: It's so late there
you're such a trooper.

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Michelle, you got child to put to bed.

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You've had a long day.

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Michele: over.

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COVID.

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Yeah.

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Colleen: You're getting over.

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COVID

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Michele: So Refine, we will
get it installed eventually.

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Um, no, but I actually like
really want to use this,

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Colleen: Yeah, I think
you're really gonna like it.

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I really want to use it.

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Like literally every rails project
I've used, I'm like super excited.

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I mean, so our game plan, here's
what we were kind of thinking as

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a game plan over the next week.

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So we'd get an email out.

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Okay.

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Oh man.

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And I want to talk to you about pricing.

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So are we ready to talk about the
email we're going to send tomorrow or

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do we have other stuff to cover here?

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Michele: I have other questions,
but let's talk about the.

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Colleen: So, like I said, we
haven't sent out an email yet.

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We think we are ready to do that.

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But one of the things Erin and I
were talking about was pricing.

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And I had the thought that maybe we do
what we're charging now is a thousand

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dollars a year for an annual license.

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I feel like that's kind of
inexpensive for the quality of the.

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And so maybe what we do is we do
like intro pricing, like for the

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first two months or something, we
keep it to incentivize people to buy.

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But also because I think a
thousand dollars is cheap.

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So it'd be like, Hey, if you buy,
buy, you know, June 1st, like we'll

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keep you out a thousand dollars.

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Everyone else is going to be
on the new pricing structure,

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whatever we decide that should be

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Michele: How many people
have paid you so far.

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okay.

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So I will agree with you that
your pricing should probably

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change, probably be higher.

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I think at this point it
would be somewhat premature to

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announce pricing changes, right?

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You need to have some time to
learn about who's using it and why

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they're using it and what is the
value they're getting out of it.

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And, you know, like thinking back to
our episode with Ben, from Tupelo,

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for example, like, you know, they
gave it, like, I think he said like

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at least six months with their initial
pricing model and kind of knowing that

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wasn't going to be the longterm thing.

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And so, I do like the idea of being
like, Hey, like it's a thousand dollars

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now it's going to go up in the future,
but you don't really know when that

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is or like how it's going to change.

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But like, I think, you know,
it's a thousand dollars a year

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now, and if you know, you buy
it now you'll always pay that.

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Right.

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Um, which I guess actually that is
something that quite a few pricing,

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people would, would quibble with me on is
whether you keep people always That same

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price or you adjust their pricing plans.

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Um, big topic of conversation.

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I know there's a lot of very respected
people who have very different opinions

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on that and probably disagree with mine.

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I would say like, just sell a bunch
of this at a thousand dollars.

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See how much you can sell.

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See who's going to buy it right.

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Get them to be like rabid fans of yours
that are telling everybody about it.

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To the point where you're like, we
can't keep selling this thing at a

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thousand dollars a month because it's
flying off the shelves and we've got

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so much demand and so many customers,
and we can't possibly serve all of

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this at a thousand or $1,000 a year.

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Right.

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Like, I don't know, get to
like 30 or like 50 customers.

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And then, maybe, maybe think
about it again, but like at

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this point, just  focus on.

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Colleen: Okay.

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That sounds great.

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So let's talk about selling.

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So we're going to send an email out.

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That's the first step.

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I think what we're going to do,
so you and I talked about is we

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shouldn't force people to talk
to us as an onboarding step.

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So what we're in.

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Michele: please.

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God do not force people.

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I have had two calls this week
that were like, call us for

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demo or sign up, like, please.

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Please let people sign up
without having to talk to you.

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Like

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Colleen: we

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Michele: yes.

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Colleen: So what we're thinking
of doing based on your, cause you

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basically said that last week too,
you were like, no, no, no, no.

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Don't make me have a call.

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So I think what we're going to do is
send an email out tomorrow to our Laravel

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people tell them it's available for
sale and they can optionally book an

00:10:53.236 --> 00:10:57.526
onboarding call with Aaron and myself,
if they need help getting it installed.

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And I think we're going to learn
so much with that like first wave.

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Michele: Yeah, I would, I would do that.

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Like, again, and this is something also
that, you know, respected people are

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going to disagree with me on, right?

00:11:09.316 --> 00:11:12.526
I know some people who, you know,
who forced the onboarding call

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or a force, an off-boarding call.

00:11:14.836 --> 00:11:15.196
Right.

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Colleen: Yeah, that's the worst.

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Those people are

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Michele: Yeah.

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Yeah.

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We're not going to name any names for a
very well-known company that started doing

00:11:25.066 --> 00:11:28.876
that after being beloved for a long time.

00:11:29.375 --> 00:11:32.555
But like, you know, if people want
to do that, like they will do it, but

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like, isn't it better if they, if it's
so easy to get started with, they can

00:11:35.705 --> 00:11:37.805
just install it and start using it.

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And then they tweet about how great it
was and how easy it was to get started.

00:11:40.625 --> 00:11:40.985
Right?

00:11:41.305 --> 00:11:45.925
You know, there's choices here and
how you structure the business and

00:11:45.925 --> 00:11:48.715
how you structure the user experience.

00:11:48.715 --> 00:11:48.865
Right?

00:11:48.865 --> 00:11:50.485
The user experience is not just.

00:11:51.350 --> 00:11:54.830
Screenshot, I'm looking at of
somebody having it installed in Nova.

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The user user experience
is also how do I buy this?

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What is my experience like to buy it?

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How do I feel about.

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that?

00:12:01.430 --> 00:12:05.600
How do I feel about how quickly
I go from deciding I want it to

00:12:05.600 --> 00:12:07.400
actually getting to use it, right?

00:12:07.400 --> 00:12:10.100
Like those things are user experience too.

00:12:10.100 --> 00:12:15.479
And so I feel like that is, uh, a pretty
important user experience decision.

00:12:15.976 --> 00:12:18.556
And I mean, it's, it's just the
two, we got you guys, you don't have

00:12:18.556 --> 00:12:21.316
an army of  sales people, right?

00:12:21.346 --> 00:12:25.266
Like you need people to like,
love this and talk about.

00:12:26.014 --> 00:12:27.034
Colleen: Yeah, absolutely.

00:12:27.094 --> 00:12:27.454
Okay.

00:12:27.484 --> 00:12:29.914
And you know, our documents
are incredibly extensive.

00:12:29.914 --> 00:12:33.424
So for the developer who just wants
to get rolling, like he, or she

00:12:33.424 --> 00:12:36.502
should be able to do that you know,
on their own accord, as they desire.

00:12:37.252 --> 00:12:41.122
Michele: I feel like that's something
you have learned from simple file upload.

00:12:41.122 --> 00:12:46.328
Like remember,  you were like talking
to people and at about what was holding

00:12:46.328 --> 00:12:48.758
them back before they decided to use it.

00:12:48.818 --> 00:12:50.258
And one of those key things.

00:12:51.257 --> 00:12:54.617
Oh, well, like, you know, where's the
documentation, like, I just want to see

00:12:54.617 --> 00:12:58.006
how it works or the, the code pen, right?

00:12:58.006 --> 00:13:01.426
Like seeing it in action before
you decide to install it.

00:13:01.846 --> 00:13:05.746
And so I feel like I can really see
that in this landing page that you

00:13:05.746 --> 00:13:10.672
have seen the importance of, like, if
you're selling directly to developers

00:13:10.691 --> 00:13:15.176
to make it really easy for them to
see what they are getting and how

00:13:15.176 --> 00:13:16.726
complicated is going to be for them to.

00:13:17.579 --> 00:13:21.269
Colleen: Yeah, it'll be interesting to
I'm I'm super excited to send this email

00:13:21.269 --> 00:13:25.619
tomorrow because there'll be interesting,
to me, if people are going to ask for,

00:13:25.649 --> 00:13:30.359
Hey, can I try it for so much, you know,
XYZ time and things like that, because it

00:13:30.359 --> 00:13:36.779
is kind of a lot to ask someone to spend
that kind of money without really fully

00:13:36.779 --> 00:13:38.609
comprehending the developer experience.

00:13:38.879 --> 00:13:41.429
So I'm just really curious to see
what kind of responses we get.

00:13:41.929 --> 00:13:42.499
Michele: Yeah.

00:13:42.589 --> 00:13:45.846
I mean, but like, thinking back to
the episode with Ben, from Tupelo,  I

00:13:45.846 --> 00:13:49.476
might be remembering this entirely
incorrectly, but like there was one phase

00:13:49.476 --> 00:13:55.107
of there is where like, You had to pay
like $500 for a one month trial of it.

00:13:55.107 --> 00:13:57.687
And like people put it on their
personal credit cards cause they

00:13:57.687 --> 00:13:59.157
really wanted to try it so much.

00:13:59.637 --> 00:14:00.027
Right.

00:14:00.027 --> 00:14:03.777
So like, I think it's okay if in the
beginning you have a lot of, people were

00:14:03.777 --> 00:14:08.517
like, Hey, I would love to try this, but
it's just really out of my price range.

00:14:08.877 --> 00:14:12.507
And be like, I can totally understand that
I'm going to save your name on a list.

00:14:12.507 --> 00:14:16.251
I'll reach out when we have, you
know, pricing that might be a bit

00:14:16.251 --> 00:14:17.391
more accessible for everybody.

00:14:17.391 --> 00:14:18.061
But, Yeah.

00:14:18.151 --> 00:14:22.599
I have this, just, you know, only
deal with the people who want it so

00:14:22.599 --> 00:14:25.359
much that they're willing to pay you
a thousand dollars a year for whom

00:14:25.359 --> 00:14:27.939
like, like you told me this thing
was a thousand dollars a year and I

00:14:27.939 --> 00:14:29.169
was like, great, that sounds cheap.

00:14:29.179 --> 00:14:29.839
how do I pay you?

00:14:29.839 --> 00:14:30.169
Right.

00:14:30.349 --> 00:14:32.839
You want the customers like me right now?

00:14:33.294 --> 00:14:33.834
Colleen: Right,

00:14:34.339 --> 00:14:37.759
Michele: And there's time and
space to have something that

00:14:37.759 --> 00:14:40.566
brings everybody else on board.

00:14:41.046 --> 00:14:41.436
Right.

00:14:41.486 --> 00:14:42.896
There's also the open source version.

00:14:42.896 --> 00:14:43.046
So.

00:14:43.886 --> 00:14:47.396
I feel like if people can't pay
for it, they can just use the

00:14:47.396 --> 00:14:49.646
open-source version and like, you know,

00:14:49.651 --> 00:14:49.831
Colleen: Good

00:14:49.916 --> 00:14:51.236
Michele: with their time instead.

00:14:51.536 --> 00:14:52.016
Right?

00:14:52.106 --> 00:14:54.116
Like that's, that's an option, right?

00:14:54.116 --> 00:14:56.999
Like this is that's the
ultimate  accessible.

00:14:57.752 --> 00:14:58.382
Colleen: What was I going to say?

00:14:58.412 --> 00:14:58.952
Yeah.

00:14:59.452 --> 00:15:06.466
So how do I, we're going to send an email,
how else do I find customers, like you.

00:15:06.966 --> 00:15:10.716
Michele: Oh, how do you
find customers like me?

00:15:11.316 --> 00:15:12.831
That is a really interesting question.

00:15:12.838 --> 00:15:17.838
I feel like, I mean, I guess
Aaron is, more  in touch and like

00:15:17.838 --> 00:15:19.218
the Laravel of a world, right?

00:15:19.248 --> 00:15:21.978
Like this, like that is
definitely his people.

00:15:22.548 --> 00:15:26.665
Um,  I know he's, you know,
definitely like built a reputation

00:15:26.665 --> 00:15:28.255
for himself in that world.

00:15:28.535 --> 00:15:32.215
I mean, have you guys  talked about
doing any like advertising in terms

00:15:32.215 --> 00:15:36.775
of like, you know, or even just PR
like, have you tried to see if you

00:15:36.775 --> 00:15:41.531
could get it mentioned on Laravel news
or Like, has it officially launched?

00:15:42.034 --> 00:15:43.774
You're sending this email tomorrow,

00:15:44.029 --> 00:15:44.569
Colleen: tomorrow.

00:15:44.569 --> 00:15:47.299
I feel like we'll officially
launch when we tell people we

00:15:47.299 --> 00:15:48.649
have not told people about it yet.

00:15:48.679 --> 00:15:51.199
So tomorrow that's why I'm asking.

00:15:51.199 --> 00:15:53.569
So I won't talk to you, you know,
we won't record again for a week

00:15:53.989 --> 00:15:59.256
and in that week we want to start
taking steps to launch in quotes.

00:15:59.286 --> 00:15:59.556
Right.

00:15:59.586 --> 00:16:03.139
We're not, you know, to, really start
the business side of this, right?

00:16:03.139 --> 00:16:05.419
Like the focus now needs to
be on selling this thing.

00:16:05.419 --> 00:16:05.599
So.

00:16:06.459 --> 00:16:08.559
Michele: I mean earned media
is always a good, good try.

00:16:08.559 --> 00:16:11.499
So I feel like it's worth, at least
reaching out to Laravel  news and S

00:16:11.749 --> 00:16:12.709
Colleen: Oh, Laravel hill news.

00:16:12.789 --> 00:16:12.969
Michele: Yeah,

00:16:12.999 --> 00:16:13.689
Earned media.

00:16:13.689 --> 00:16:13.959
right.

00:16:13.959 --> 00:16:15.309
As opposed to like paid media.

00:16:15.309 --> 00:16:15.579
Right.

00:16:15.579 --> 00:16:19.129
So like earned media is, you know,
journalist writes about you or, you

00:16:19.129 --> 00:16:23.369
know, a blog or something like that
as most like paid media ads, right?

00:16:23.459 --> 00:16:23.849
Colleen: Right.

00:16:23.849 --> 00:16:25.829
I don't think we're, we're
not gonna run ads in the first

00:16:25.949 --> 00:16:26.459
Michele: Yeah.

00:16:26.789 --> 00:16:27.239
Yeah.

00:16:27.659 --> 00:16:31.589
But see, I mean, Laravel news or, you
know, I imagine Aaron is going to be

00:16:31.619 --> 00:16:37.229
tweeting about it and you know, Maybe
he can get some clutch retweets on that.

00:16:37.289 --> 00:16:37.739
Right.

00:16:37.776 --> 00:16:41.646
Cause I mean, he's so good at Twitter
and he just like shows like, Hey, here's

00:16:41.646 --> 00:16:43.236
this really cool thing that I built.

00:16:43.316 --> 00:16:46.016
And then people like, whoa,
that is like really amazing.

00:16:46.416 --> 00:16:48.066
He's just really good at that.

00:16:48.756 --> 00:16:51.486
I think he describes it as
like nerd tweets, right.

00:16:51.573 --> 00:16:54.976
That are just, you know
just like really cool stuff.

00:16:55.037 --> 00:16:56.885
Not very articulative of me.

00:16:57.355 --> 00:16:58.015
so Yeah.

00:16:58.519 --> 00:16:59.239
Colleen: Okay.

00:16:59.299 --> 00:16:59.899
Michele: Yeah.

00:16:59.959 --> 00:17:03.139
I don't, and maybe that'll like fine,
but also like, I, mean, I'm sure there's

00:17:03.139 --> 00:17:07.879
people listening who  use Nova at
work, like your hand if you use Nova.

00:17:08.482 --> 00:17:12.412
If you're currently walking your dog,
raising your hand,  high five from me.

00:17:12.892 --> 00:17:15.562
Um, right.

00:17:15.662 --> 00:17:19.472
There's probably people listening who
used Nova, like either in their own

00:17:19.472 --> 00:17:26.876
businesses or at work and also for whom
it is not a big lift to pay a thousand

00:17:26.876 --> 00:17:31.549
dollars a year for something that's
going to make it much easier for them to

00:17:31.549 --> 00:17:34.360
like slice and dice their, their users.

00:17:34.360 --> 00:17:34.780
Right.

00:17:35.906 --> 00:17:38.700
literally, this is not
a Halloween episode.

00:17:39.665 --> 00:17:40.985
Colleen: Not literally.

00:17:41.160 --> 00:17:42.090
Michele: literally.

00:17:42.275 --> 00:17:43.565
Colleen: Um, yes, absolutely.

00:17:43.565 --> 00:17:46.145
That sounds, that sounds great.

00:17:46.175 --> 00:17:48.575
So I feel like in this next
week, like, this is exciting.

00:17:48.575 --> 00:17:51.665
Like we're whatever you want to
call it soft launching tomorrow.

00:17:51.665 --> 00:17:52.355
So

00:17:52.855 --> 00:17:53.035
Michele: so

00:17:53.050 --> 00:17:54.100
Colleen: like in this next week,

00:17:54.565 --> 00:17:55.435
Michele: is actually

00:17:55.933 --> 00:17:56.908
Colleen: tomorrow, April

00:17:57.268 --> 00:17:57.988
Michele: four.

00:17:58.491 --> 00:18:00.711
So this, this airs on Tuesday, right?

00:18:00.711 --> 00:18:02.961
So this so this will
have been last Friday.

00:18:03.758 --> 00:18:04.508
Colleen: That's right

00:18:04.593 --> 00:18:09.386
Michele: we need to start talking about
the future as if it's in the past.

00:18:09.571 --> 00:18:10.141
Colleen: think that's

00:18:10.916 --> 00:18:12.896
Michele: This is getting
all back to the future here.

00:18:15.841 --> 00:18:17.101
Colleen: oh my goodness.

00:18:18.146 --> 00:18:22.406
Michele: At what point do you
and Aaron get out of a DeLorean?

00:18:24.236 --> 00:18:25.706
That is your launch video.

00:18:27.841 --> 00:18:29.251
Colleen: Yes.

00:18:30.436 --> 00:18:31.186
Michele: Oh, man.

00:18:31.186 --> 00:18:31.786
We're all thrilled.

00:18:31.816 --> 00:18:32.176
Okay.

00:18:32.266 --> 00:18:35.416
So I mean, I just, I seriously, this
is a huge improvement, even from

00:18:35.416 --> 00:18:40.231
like what, like two weeks ago when I
slacked you and I was like, Um, oh, no.

00:18:40.231 --> 00:18:44.563
It's cause you just told me, just
totally, as an aside that you had

00:18:44.563 --> 00:18:48.403
this Nova thing when we were in
California and I was like, what?

00:18:48.403 --> 00:18:52.603
You have a Nova thing that people
can buy and you didn't even tell me.

00:18:52.603 --> 00:18:56.443
I was, I was mad, honestly, that
you had something that I could

00:18:56.443 --> 00:18:58.573
buy that was relevant to me.

00:18:58.573 --> 00:19:00.243
You know, I love that you
have simple file upload.

00:19:00.448 --> 00:19:03.358
It's not super relevant to what
we do, so I haven't bought it,

00:19:03.928 --> 00:19:05.518
but like, this is super relevant.

00:19:05.518 --> 00:19:09.388
And I was like, you didn't even
tell me that I could give you money.

00:19:09.718 --> 00:19:12.088
Like, um,

00:19:13.108 --> 00:19:13.948
Colleen: It's so true.

00:19:14.008 --> 00:19:14.188
Yeah.

00:19:14.398 --> 00:19:17.548
Michele: So, and then I think from
that point, I like slacked you.

00:19:17.548 --> 00:19:20.345
And I was like, so how do we buy this?

00:19:20.375 --> 00:19:25.465
And like, basically got like a
direct, you know, one of those,

00:19:25.465 --> 00:19:28.890
like, Stripe magic checkout links.

00:19:29.393 --> 00:19:33.256
Um, And, but like, there was like
nothing on the Hammerstone website, so,

00:19:33.256 --> 00:19:35.896
and that was like Two weeks ago, maybe.

00:19:36.076 --> 00:19:38.776
So like, you guys are
really on fire right now.

00:19:38.856 --> 00:19:39.036
like

00:19:39.046 --> 00:19:39.556
Colleen: we're moving.

00:19:40.066 --> 00:19:41.416
Michele: that you guys are moving.

00:19:41.506 --> 00:19:41.956
Yeah.

00:19:42.121 --> 00:19:43.291
Colleen: are, we are moving.

00:19:43.291 --> 00:19:44.101
We are ready.

00:19:44.131 --> 00:19:45.271
Like the time is now.

00:19:45.571 --> 00:19:49.981
We are the next, honestly like this week,
we'll be big Michelle, because if we

00:19:49.981 --> 00:19:51.991
have, okay, let me look up our account.

00:19:52.491 --> 00:19:54.051
How do I MailChimp?

00:19:54.111 --> 00:20:03.831
We have 277 people on our mailing list

00:20:04.333 --> 00:20:07.243
segment ref wait, let me look
at the refined Laravel segment.

00:20:07.243 --> 00:20:07.613
That's probably.

00:20:08.410 --> 00:20:13.630
Oh, yeah, 399 contacts, 277
if I'm looking at this, right.

00:20:13.630 --> 00:20:18.250
I'm kind of new to MailChimp
um, that are Laravel specific.

00:20:18.610 --> 00:20:23.130
So, so I mean, if we got like, I
mean, I just feel like in this next

00:20:23.190 --> 00:20:26.790
month, no week in this next week,
like, it'll be really interesting

00:20:26.790 --> 00:20:28.230
to see what kind of response we get.

00:20:28.500 --> 00:20:31.620
And honestly, like it's easy for people
to sign up for a mailing list, a whole

00:20:31.620 --> 00:20:32.820
different thing to buy a product.

00:20:32.820 --> 00:20:32.990
So.

00:20:34.138 --> 00:20:34.378
Yeah.

00:20:34.378 --> 00:20:35.548
I feel like a lot's going to happen

00:20:36.051 --> 00:20:40.971
Michele: Have you set a  sort of like
stepped goals for the, like, just

00:20:40.971 --> 00:20:42.801
like for your own expectations of.

00:20:43.656 --> 00:20:45.756
Colleen: yeah, we want to
sell five licenses a month.

00:20:46.254 --> 00:20:46.674
Michele: Okay.

00:20:46.884 --> 00:20:52.064
So if you send out this email and then a
week from now, you have sold five, then

00:20:52.064 --> 00:20:54.074
that would, that would be a big success

00:20:54.349 --> 00:20:55.039
Colleen: oh, that'd be cute.

00:20:55.069 --> 00:20:56.719
I feel like that would be a huge success.

00:20:56.719 --> 00:20:56.899
Like.

00:20:57.164 --> 00:20:57.584
Michele: Cool.

00:20:57.584 --> 00:20:59.384
Colleen: That would be huge.

00:20:59.444 --> 00:21:00.164
Yes,

00:21:00.469 --> 00:21:01.789
Michele: Okay, cool.

00:21:02.274 --> 00:21:03.154
Yeah, I think.

00:21:03.959 --> 00:21:04.739
You're you're moving.

00:21:04.739 --> 00:21:07.079
I feel like you've been kind of
frustrated for a couple months

00:21:07.079 --> 00:21:12.076
because like, things kind of weren't
happening as fast as you hoped for.

00:21:12.076 --> 00:21:17.613
And you felt like you had done like your,
your part basically, like the rail side

00:21:17.613 --> 00:21:22.683
was done and you were, you weren't like
twiddling your thumbs, but you almost were

00:21:22.733 --> 00:21:24.353
like getting a little bit antsy, right?

00:21:24.353 --> 00:21:25.073
It's like, well, what do.

00:21:25.073 --> 00:21:25.373
I do.

00:21:25.373 --> 00:21:25.913
now?

00:21:25.943 --> 00:21:30.637
And now it's like, what you do
now is you grow into the next.

00:21:31.442 --> 00:21:37.226
Phase of being a founder and, you
know, go like, go beyond your own,

00:21:37.566 --> 00:21:39.636
you know, scope of expertise, right?

00:21:39.666 --> 00:21:43.446
And use you to just said like, you're new
to MailChimp, but you're figuring it out.

00:21:43.446 --> 00:21:44.346
You're querying.

00:21:44.346 --> 00:21:48.806
It it's almost wish you could
use your own tool for that.

00:21:48.806 --> 00:21:49.076
Right.

00:21:49.766 --> 00:21:52.016
Um, right.

00:21:52.016 --> 00:21:53.756
Like you're learning new
stuff, like who wrote the.

00:21:54.502 --> 00:21:55.852
Colleen: We didn't we're
going to write it tomorrow.

00:21:56.353 --> 00:21:58.543
Michele: You haven't
written the email yet.

00:21:59.023 --> 00:21:59.863
Colleen: That's correct.

00:22:00.613 --> 00:22:01.153
But yes.

00:22:01.153 --> 00:22:01.783
To your point.

00:22:01.813 --> 00:22:02.773
Yes, absolutely.

00:22:02.773 --> 00:22:06.323
I think that's Growing into the next
stage of, of being a founder, which

00:22:06.323 --> 00:22:08.993
is all this, all this stuff, right?

00:22:08.993 --> 00:22:10.613
Like all of, all of it.

00:22:10.913 --> 00:22:11.243
So

00:22:11.743 --> 00:22:14.503
Michele: I wonder, what, what do
you feel like you have learned since

00:22:14.503 --> 00:22:17.593
you launched simple file upload
like that you're bringing to this?

00:22:17.593 --> 00:22:20.203
I, you know, I mentioned the thing
about the importance of the docs.

00:22:21.007 --> 00:22:23.827
Colleen: I mean, honestly, it's
so many things, everything I have

00:22:23.827 --> 00:22:27.717
done for simple file upload, has
prepared me for hammer stone.

00:22:27.987 --> 00:22:32.390
And I think, you know, fundamentally,
I mean, it's just so many things,

00:22:32.390 --> 00:22:36.020
but I fundamentally, I feel like
when you're first trying to launch a

00:22:36.020 --> 00:22:42.637
business as a developer, the reason
so many people fail is because we

00:22:42.997 --> 00:22:49.477
fundamentally do not understand this
concept of selling and marketing.

00:22:49.507 --> 00:22:52.327
Like we just do not get and.

00:22:53.062 --> 00:22:57.022
Over time, the more you do it,
like this stuff is really hard.

00:22:57.052 --> 00:23:02.392
I think I love this article by Alex
Hillman about why so many people fail

00:23:03.262 --> 00:23:07.372
and it's because he takes developers
who are at the top of their field

00:23:07.672 --> 00:23:12.292
and that he asked these people to
learn an entirely new skillset and

00:23:12.788 --> 00:23:15.698
internally you kind of freak out and
you're like, oh my gosh, how do I beat?

00:23:15.718 --> 00:23:17.978
I think it's called how to begin
again or something like that.

00:23:18.218 --> 00:23:19.838
Like how do you become a beginner again?

00:23:20.603 --> 00:23:22.973
And all of these things
like that are so hard.

00:23:22.973 --> 00:23:25.007
Like I'm a developer.

00:23:25.067 --> 00:23:30.310
I can make anything, but ask me to
give me like a computer and say, build

00:23:30.310 --> 00:23:32.290
a landing page like two years ago.

00:23:32.290 --> 00:23:36.460
That was just like, Hmm, what
do I put on a landing page?

00:23:36.490 --> 00:23:38.020
Like I literally do not know.

00:23:38.110 --> 00:23:38.530
Right.

00:23:38.530 --> 00:23:39.460
Stuff like that.

00:23:39.460 --> 00:23:43.077
So you'd have this, or at least
I would have this like fear, for

00:23:43.077 --> 00:23:47.457
example, of a blank page, no designer.

00:23:47.487 --> 00:23:48.657
That's like the scariest thing ever.

00:23:50.078 --> 00:23:54.638
And so I think those kinds of
hurdles, which theoretically, like

00:23:54.938 --> 00:23:58.118
technically speaking, building
a landing page is really easy.

00:23:58.178 --> 00:23:58.508
Right?

00:23:58.508 --> 00:24:01.928
I know how to build what, like, like
the technical, the code is like the

00:24:01.928 --> 00:24:05.648
easiest thing ever, but like, thinking
about what do you actually put on it?

00:24:05.678 --> 00:24:06.788
What do you say?

00:24:06.818 --> 00:24:07.928
Do you use images?

00:24:07.958 --> 00:24:10.118
What kind of images do you use videos?

00:24:10.622 --> 00:24:13.352
All of that is really hard.

00:24:13.852 --> 00:24:18.262
Michele: I think I need to dig up this
article because I definitely feel that

00:24:18.262 --> 00:24:20.872
way about my Danish language classes.

00:24:20.902 --> 00:24:23.872
I relate very hard to this.

00:24:23.872 --> 00:24:27.172
Like I remember like being when I
started the classes last I guess

00:24:27.172 --> 00:24:31.805
the end of last summer and like, I
couldn't even, I think I had write

00:24:31.805 --> 00:24:37.216
some like basic email inviting someone
to a party and I was like, oh my God,

00:24:37.426 --> 00:24:41.446
I speak several other languages and I'm
literally  an author in my own language.

00:24:41.446 --> 00:24:43.276
And I can't like say this really.

00:24:43.276 --> 00:24:46.336
Like, I can't even interact with
like a grocery store cashier

00:24:46.336 --> 00:24:47.956
or like write an email, and it.

00:24:47.956 --> 00:24:48.796
was like his tone.

00:24:48.826 --> 00:24:52.663
It was like, uh,  it was like this
like kind of personal,  crisis of

00:24:52.663 --> 00:24:55.753
like you're very advanced in one area.

00:24:56.143 --> 00:25:00.603
And then going to something where you're
just,  kind of completely standing in the

00:25:00.603 --> 00:25:04.963
wilderness or less, and feeling like you
have no map and no idea how to get out.

00:25:04.993 --> 00:25:05.353
Right?

00:25:05.383 --> 00:25:12.766
It's so like,  personally disorienting
and for you, like, I think, you know,

00:25:12.766 --> 00:25:15.466
this is one of the reasons why it's so
helpful to have a side project, even

00:25:15.466 --> 00:25:18.526
if it doesn't lead to anything, if you
want to be a felt like it doesn't have

00:25:18.526 --> 00:25:21.213
to be your forever business, right.

00:25:21.213 --> 00:25:24.680
Or even like a business becomes a
full-time thing, because  you got

00:25:24.680 --> 00:25:31.570
to go through not only that sort of
personal crisis side of this, right?

00:25:31.640 --> 00:25:35.360
With something that, that effectively,
like, didn't matter as much, right?

00:25:35.360 --> 00:25:36.260
Like it still matters.

00:25:36.260 --> 00:25:36.980
It's still running.

00:25:36.980 --> 00:25:43.473
You still have customers, but  like
you're, you're really all in on Refine.

00:25:43.473 --> 00:25:50.153
And I feel like you wouldn't have
same level of  composure and kind of

00:25:50.153 --> 00:25:55.483
clarity about it  had you not gone
through not only that like psychological

00:25:55.483 --> 00:25:58.363
experience, but also like, I remember
when you made simple file upload, like

00:25:58.693 --> 00:26:03.906
you were done with the actual product
months before somebody could buy it.

00:26:03.906 --> 00:26:07.761
Cause then you were like, oh shoot,
I got to build all this stuff users,

00:26:07.761 --> 00:26:12.321
yeah, I guess like building a way for
someone to make a user account and

00:26:12.321 --> 00:26:16.345
like reset their password is  totally
different from  how they actually

00:26:16.345 --> 00:26:19.485
use the, the thing, like the tool.

00:26:19.988 --> 00:26:25.611
And so, like, I think you had, uh,  a
certain amount of perspective this

00:26:25.611 --> 00:26:30.885
time and of course, you know, still,
growth to be had as, as we all do.

00:26:30.915 --> 00:26:31.365
Right.

00:26:31.865 --> 00:26:36.545
Um, but, but I think it was, I think it
was valuable for you to like go through

00:26:36.545 --> 00:26:40.435
that beginning again, thing before this.

00:26:41.190 --> 00:26:42.450
Colleen: oh, incredibly.

00:26:42.510 --> 00:26:45.750
I think the biggest difference between
when I launched simple file upload and

00:26:45.750 --> 00:26:48.930
launching Refine or hammer stone, the
products called refine the businesses

00:26:48.930 --> 00:26:53.790
hammer stone is I feel like I know what
to do now and that I don't have all the

00:26:53.790 --> 00:26:58.821
answers, but I have, I have ideas like
before, when you start for the first

00:26:58.821 --> 00:27:01.941
time you try to launch a business,
you literally have no idea what to do.

00:27:02.651 --> 00:27:06.471
Like, like you're just
like, what the heck?

00:27:06.741 --> 00:27:09.561
And now I have, I feel
like I know what to do.

00:27:09.651 --> 00:27:11.241
I feel like I have all these ideas.

00:27:11.271 --> 00:27:14.415
I feel like, you know,
I don't feel so lost.

00:27:14.415 --> 00:27:18.015
Of course I, you know, love to talk to
people who have more experience that

00:27:18.015 --> 00:27:22.590
can give me other ideas, but mostly it
feels intimidating because it's like,

00:27:22.590 --> 00:27:23.700
okay, we're going to try this thing.

00:27:23.910 --> 00:27:25.740
If this doesn't work, we're
going to try this other thing.

00:27:25.770 --> 00:27:28.170
Like I have a whole
laundry list of, of ideas.

00:27:28.545 --> 00:27:31.425
Michele: You know, you need to
do marketing now and you kind

00:27:31.425 --> 00:27:34.995
of, eat like, you know what some
of the things you can do, right?

00:27:34.995 --> 00:27:39.735
Like, you know, you know, you need to
send an email tomorrow, which is actually

00:27:40.215 --> 00:27:42.385
last Friday, hashtag back to the future.

00:27:42.492 --> 00:27:42.822
Right.

00:27:42.822 --> 00:27:45.882
you know, you need to send that
email and like, you know, we're

00:27:45.882 --> 00:27:49.304
talking about like different types
of media and like, for it, you know,

00:27:49.304 --> 00:27:50.324
trying to get people to cover it.

00:27:50.324 --> 00:27:53.144
And like, is easier, I think,
to, to like riff on those ideas.

00:27:53.144 --> 00:27:56.924
And you at least have a place to start
with versus for simple file upload.

00:27:56.924 --> 00:27:59.372
It was where do I go?

00:27:59.492 --> 00:28:02.462
Like, Hmm, what, what is here?

00:28:02.492 --> 00:28:05.762
It was almost like you were in like
Janet's void from the good place.

00:28:05.792 --> 00:28:08.514
I feel like I've mentioned Janet's
void from the good place before.

00:28:08.514 --> 00:28:12.900
But, and you were just kind of just
like standing there, like in what

00:28:12.900 --> 00:28:18.390
felt like nothing and everything at
the same time, which is very scary.

00:28:18.892 --> 00:28:21.832
Colleen: uh, yeah, so I
think that it's been great.

00:28:21.862 --> 00:28:26.062
I mean, it has unlocked so many
opportunities for me and also just

00:28:26.562 --> 00:28:28.602
having so much more confidence.

00:28:28.932 --> 00:28:30.912
Just knowing different things you can do.

00:28:30.912 --> 00:28:33.852
Like you said, just, just
having the knowledge of, okay,

00:28:33.882 --> 00:28:34.752
what does this look like?

00:28:34.752 --> 00:28:35.892
What does marketing look like?

00:28:35.922 --> 00:28:37.572
I don't know, but we can figure it out.

00:28:38.042 --> 00:28:41.792
Michele: You know, you can figure
it out at this point versus

00:28:41.792 --> 00:28:44.852
before you didn't necessarily
know that you could figure it out.

00:28:45.942 --> 00:28:46.422
Colleen: Totally.

00:28:47.625 --> 00:28:50.175
Michele: Well, I guess I
should let you get back to

00:28:50.175 --> 00:28:53.228
work and, uh, write that email.

00:28:53.258 --> 00:28:56.018
Oh, we know no it's
launching Thursday, right?

00:28:56.858 --> 00:29:00.428
No tomorrow, is not Friday.

00:29:00.925 --> 00:29:01.495
Colleen: Correct.

00:29:01.525 --> 00:29:02.935
You do have your days of the week wrong.

00:29:02.965 --> 00:29:05.575
I just didn't correct you because
I know it's really late there.

00:29:05.785 --> 00:29:06.025
That's

00:29:06.145 --> 00:29:08.305
Michele: my brain is not working.

00:29:08.305 --> 00:29:09.055
Like I can.

00:29:09.115 --> 00:29:09.505
Yeah.

00:29:10.005 --> 00:29:10.665
Um, okay.

00:29:11.318 --> 00:29:13.938
I'll let you get back
to work for your launch.

00:29:14.498 --> 00:29:21.878
Everybody go to hammer stone.dev,
if you use Laravel Nova, buy it.

00:29:22.118 --> 00:29:24.188
.If you don't use Laravel Nova.

00:29:24.748 --> 00:29:25.448
Nova.

00:29:25.888 --> 00:29:26.998
Please tweet about it.

00:29:27.508 --> 00:29:30.328
Um, help Colleen out here.

00:29:30.359 --> 00:29:33.869
And also if you want to sponsor
this podcast, go to your software

00:29:33.869 --> 00:29:37.599
social, software social.dev/sponsor.

00:29:37.599 --> 00:29:41.379
And I should, I should honestly go to
bed because I'm recovering from COVID.

00:29:41.409 --> 00:29:42.669
My brain is not working.

00:29:42.669 --> 00:29:47.259
I sound like a frog
this podcast, ends now.

00:29:47.759 --> 00:29:51.659
Hey everyone, um a little
addendum to today's episode.

00:29:51.959 --> 00:29:56.399
So as you know, we've been really
thinking a lot about sponsors for this

00:29:56.399 --> 00:29:59.759
podcast over the past couple of months,
trying to find something that really

00:30:00.239 --> 00:30:05.486
works, feels right for us, and covers
the costs of making this podcast.

00:30:05.970 --> 00:30:11.190
It costs us about $250 a month
to produce an edit and host and

00:30:11.249 --> 00:30:12.449
everything that goes into this.

00:30:12.550 --> 00:30:21.353
And, so we have decided to shift to
a community sponsor model  where our

00:30:21.353 --> 00:30:24.224
listeners will be funding this podcast.

00:30:24.233 --> 00:30:29.481
We will still also do occasional,
highly curated sponsored episodes.

00:30:29.594 --> 00:30:31.514
But those will be very infrequent.

00:30:32.964 --> 00:30:37.867
But basically the idea is
that our listeners, you can

00:30:37.867 --> 00:30:39.307
help us keep the lights on.

00:30:39.311 --> 00:30:41.904
And we think we found something
that, that might actually be a good

00:30:41.904 --> 00:30:46.765
fit because so what we're going to
do is for either $10 a month or a

00:30:46.765 --> 00:30:51.470
hundred bucks a year, you can become
a software social community supporter.

00:30:51.470 --> 00:30:59.154
And what this gets you is a shout-out
at the end of the show and a link

00:30:59.184 --> 00:31:03.295
from the show notes on our website
and on the podcast platforms.

00:31:03.325 --> 00:31:07.145
And if you're an annual sponsor,
you'll also get a shout out on the

00:31:07.146 --> 00:31:09.096
supporters page on the website as well.

00:31:10.156 --> 00:31:13.276
And we're, we're pretty excited about
this because we feel like it's sort of a

00:31:13.276 --> 00:31:18.973
triple win, um, where you get a podcast
that doesn't have any pre-roll ads in

00:31:18.973 --> 00:31:22.543
the beginning of it, which it turns
out most podcast listeners skip anyway.

00:31:22.543 --> 00:31:25.373
So that, that doesn't feel great,
but so no ads at the beginning.

00:31:25.373 --> 00:31:30.683
And we're keeping the show going, but then
you also get to promote your business.

00:31:31.043 --> 00:31:33.443
Um, so the way a lot of people have
done this so far is, you know, it's,

00:31:33.503 --> 00:31:35.033
so-and-so from so-and-so company.

00:31:35.033 --> 00:31:38.543
And so you can link to your Twitter
and you can also link to your business.

00:31:38.963 --> 00:31:44.283
So basically we get money to keep the
podcast going and you get SEO benefits.

00:31:44.283 --> 00:31:46.685
So there's really feels
like a win for everybody.

00:31:47.439 --> 00:31:56.182
And you can go to software social dot dev
slash supporters to become a supporter.

00:31:56.182 --> 00:32:00.680
I am uh, Recording this as of
Saturday morning, April 30th.

00:32:00.735 --> 00:32:05.038
And so as of right now, we have
30 supporters, which is amazing.

00:32:05.038 --> 00:32:10.873
And so I will do our first shout out,
so software social is brought to you

00:32:10.933 --> 00:32:17.653
by Chris, from chipper CI the daringly
handsome Kevin Griffin, Mike from

00:32:17.683 --> 00:32:23.823
gently used domains, Dave from recut,
Max of onlineornot, Stefan from talk

00:32:23.823 --> 00:32:29.713
to Stephan, Brendan Andrade of bright
bits, Aaron from tuple, Alex Hillman

00:32:29.713 --> 00:32:36.313
from the tiny MBA, Ramy from memo.fm,
Jane and Benedikt from userlist,

00:32:36.493 --> 00:32:43.363
Kendall Morgan, Ruben Gamez of signwell,
Cory Haines of swipewell, Mike Wade

00:32:43.363 --> 00:32:49.063
of crowd sentury, Nate Ritter of room
steals, and Anna Maste of subscribe

00:32:49.063 --> 00:32:56.003
sense, Geoff Roberts of Outseta, Justin
Jackson from MegaMaker, Jack Ellis and

00:32:56.003 --> 00:33:02.363
Paul Jarvis from fathom analytics, Matthew
from appointment reminder, Andrew Culver

00:33:02.453 --> 00:33:09.353
at bullet train, John Koster, Alex of
corso systems, Richard from stunning,

00:33:10.193 --> 00:33:12.953
Michael Koper of nusii proposals,

00:33:13.456 --> 00:33:19.701
Arvid Kahl, James Sowers from
castaway.fm, Nathan of develop

00:33:19.701 --> 00:33:22.221
your UX, and Jessica Malnik.

00:33:22.718 --> 00:33:29.378
Thank you so much to all of our supporters
and you can become a supporter to

00:33:29.408 --> 00:33:32.858
at software social.dev/supporters.