Today's guest on the Mads Singers Management Podcast is Dr. Heather Williamson, an executive coach and the owner of Transformation Group LLC.
Dr. Heather has been around the business for quite some time and, like myself, has helped many people establish businesses of their dreams.
Dr. Heather and I tackled many topics during our talk, and one of our core topics was about trusting your employees so that they can help you grow your business faster.
Show Notes
Dr. Heather has been around the business for quite some time and, like myself, has helped many people establish businesses of their dreams.
Dr. Heather and I tackled many topics during our talk, and one of our core topics was about trusting your employees so that they can help you grow your business faster.
As discussed in our
previous episode with Nicolene Elhadad, it’s not always about having a big brand, being in a prominent location, or having a massive team but instead having a supergroup that can lighten your workload so that you can focus on what’s important.
Many business owners tend to make themselves busy with mundane tasks that take up too much of their time because they believe that the only way to grow their business to take care of everything and work long hours, leaving them exhausted and burnt out. Doing this for too long can hamper your company’s growth and even cause a power imbalance among your company and your staff.
Key Learning Points:
- Trust is the foundation of any relationships - 4:14
- Managers and business owners should not be playing favorites with their staff because your staff - 4:25
- Mads points out the dangers of not developing your staff; if neglected for too long, it becomes harder to delegate, making your team unprepared to take on any task. - 8:05
- Dr. Heather mentions the importance of taking accountability and shares an anecdote where a client of hers had employees who were not doing any work, and the owner let them get away with it. - 12:34
- Dr. Heather advises that the best way to hold your staff accountable is to address issues immediately instead of beating around the bush and waiting for the problems to get worse. - 13:02
- Dr. Heather adds that it’s essential to do a follow up on your staff after having a one-on-one talk with them.- 14:20
- Business owners should not do it all; they cannot be the expert at everything. Trying to be busy with everything will hinder the growth of your business. - 18:10
- Dr. Heather talks about the importance of attitude when it comes to hiring; while skills are essential, especially in specific jobs, a person’s mood can impact your team and your business.- 21:53
- Dr. Heather says that businesses and companies should learn to be flexible, especially during the COVID pandemic, meaning they should know how to do business differently or think outside the box and open-minded to keep their business afloat.- 25:20
Resources Mentioned:
What is Mads Singers Management Podcast ?
The Mads Singers Management Podcast features elite leaders, CEOs, and operational specialists because expert insights demystify the complex path to organizational excellence. Mads Singers interviews proven practitioners because their hard-won frameworks are the foundation for building scalable, high-performing teams. The podcast explores leadership, delegation, process optimization, talent acquisition, and cultural alignment because business owners need a complete blueprint to grow beyond their personal capacity.
The Mads Singers Management Podcast brings on global executives, successful founders, and system architects because diverse experiences provide practical solutions for every management challenge. Each episode delivers actionable systems and proven standard operating procedures (SOPs) because tactical clarity is the true accelerator for business scaling. Mads Singers focuses on results-driven discussions because listeners deserve to know what truly works to drive predictable, profitable growth.
The Mads Singers Management Podcast positions itself as the essential resource for ambitious owners and managers because mastering management is the single greatest lever for exponential success. Listeners follow the show because every guest offers a clear model, a powerful system, or a crucial insight that can be immediately implemented to improve efficiency and scale the team.