Welcome to the Arena from ICR – Conversations with Today's Innovators & Business Leaders

Running a hotel can mean processing all sorts of guest transactions, from check-in, to spa treatments, to a martini in the lobby bar. One company promises to consolidate all of those transactions — and all of that customer data — onto one single platform.
 
Taylor Lauber is the CEO of Shift4 payments, which trades under the symbol FOUR. Taylor's been with the company since 2018 with prior roles including President and Chief Strategy Officer, he was also one of the company's first interns 25 years ago.
 
Taylor joins us to discuss Shift4's incredible growth over the last few years, how they differentiate themselves in the crowded payments industry, and their strategy for generating new revenue streams organically or through M&A.

Highlights:
  • What is Shift4? (2:02)
  • Shift4's Market Share (5:38)
  • Brands within the brand (8:55)
  • Taking over as CEO (10:26)
  • Strategy for Organic Growth (11:49)
  • M & A Strategy (13:58)
  • Global Blue Acquisition (17:22)
  • Stable Coin payment processing (20:18)
  • Building cross-regional consistency (22:18)
  • AI's evolving role in the business (23:47)
  • Balancing growth and profitability (25:47)
  • Exciting things ahead (27:41)

Links:
Taylor Lauber LinkedIn
Shift4 LinkedIn
Shift4 Website
ICR LinkedIn
ICR Twitter
ICR Website

Feedback:
If you have questions about the show, or have a topic in mind you'd like discussed in future episodes, email our producer, joe@lowerstreet.co

What is Welcome to the Arena from ICR – Conversations with Today's Innovators & Business Leaders?

In the increasingly crowded and competitive corporate and financial ecosystem, it’s harder than ever for companies to break through the clutter and be heard. The media, investors, agenda-driven influencers, even customers and competitors, are defining your business story on their terms. Therefore, it is imperative that companies take control and proactively drive the conversation with stakeholders in an effort to build & maintain equity value.

In Welcome to the Arena from ICR, Co-Founder & Executive Chairman of ICR, Tom Ryan, interviews key business and financial players who influence the fate of public or aspiring public companies in the capital markets. As a former Wall Street Journal ranked sell-side equity analyst and the founder of one of the largest strategic communications firms in the world, Tom understands what it takes to navigate this complex environment.

This is a forum for CEOs, CFOs, institutional investors, sell-side analysts, financial journalists, private equity professionals and other financial community participants to share their stories and give advice in an open and candid conversation.

For more information, visit http://www.icrinc.com