New York’s state-funded home care program for the elderly and disabled has been in turmoil for months.
The $9 billion program serves hundreds of thousands of New Yorkers and was taken over by Georgia-based company Public Partnerships LLC (PPL) in April, with the stated goal of making the program more efficient and reducing fraud. Since then, workers and patients have complained of missed paychecks, randomly slashed hours, breaches of sensitive data, and other issues.
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