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Matt: Hey, Mike, welcome to the program.

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Mike: Hi Matt, thanks for having me.

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Matt: We're gonna talk about,
all things jetpack creator suite.

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You're also the.

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I said sweet.

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I threw on the word sweet.

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It's not sweet.

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It's just Jetpack Creator.

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I don't know why I threw on the word
sweet there, but Jetpack Creator

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recently announced in a blog post.

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I'll link that up in the
show notes on November 6th.

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Take your content to the next
level with Jetpack Creator.

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What's that all about?

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We're going to talk about it.

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You're also the co founder of, No BS
CRM, which was acquired by Automatic,

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which was folded into the CRM
solution that Jetpack has in it today.

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Mike: Yep, so it just became
the CRM solution of Jetpack.

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So Jetpack didn't have a CRM
offering at the time, and we

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wanted to fit it somewhere.

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So, the original product name had a
swear name in, and a swear word in

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even, and one of the conditions of
the acquisition was we don't have

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swear names in automatic products.

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So,

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Matt: an automatic thing to do.

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I mean, come on, let's keep it in there.

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Mike: So it was, So, BS CRM, and
then we sort of Re branded it a

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little bit to just ZBS because like
people could still understand like

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the BS in it and then Decided to
either just re brand it under Jetpack

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Matt: I know why you named it that,
because there's a lot of BS in CRM.

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and, we can talk about that.

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There's a lot of BS in In content
marketing in the creator space, right?

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A lot of platforms out there.

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Largely I'd say the fact that things
are so darn expensive when you

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get into the, like, you know, the
enterprise space, which often dips

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down to, to the average creator.

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Perfect example would
be like HubSpot, right?

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Where HubSpot is many, many
thousands or tens of thousands a

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month for some brands out there.

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they try to dip down
to the low end, right?

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Where, hey, just spend a couple
hundred bucks for HubSpot.

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And then you get in there and
not only was that expensive,

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but there's so much stuff in it.

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Do I need all this stuff?

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And I assume, I never used your
product back in the day when

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you first launched it, but I
assumed it was a more minimalistic

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approach to CRM inside WordPress?

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Mike: Yep, so that one started off on
the back of, so the co founder's dad

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works in construction and he tried using
Salesforce at the time and it was just too

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complicated and he just needed something
simple to send invoices to his, people

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that he's putting roofs on houses to.

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And so we just built something
very bare bones using custom post

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types at the time to sort of get.

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Easy to use for people that didn't
want to do a masters in CRM software.

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And that was a similar theme that we had
across, like, we had a few testimonials

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on the old YouTube channel of people
just saying it's really good to be able

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to just use something integrated to my
website without needing to learn all of

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this extra stuff and just pay a ton of,
like, money to, like, the big players.

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Matt: I always wondered, the acquisition
of your product into Jetpack.

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I always wondered, like,
why roll it into Jetpack?

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Why not just leave it standalone?

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It seemed like it could be
just a standalone product.

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I mean, I know Jetpack has, like,
the modules these days and, or you

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can modularize it and you can say,
I want this, I don't want that.

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I always felt like it would have
been a great standalone product, just

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like I feel video video press would
be an amazing standalone product

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where I don't need anything else.

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Even jetpack.

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Just give it to me straight.

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the video press.

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I say the same thing for CRM.

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What particular strategy?

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I mean, I get it now.

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I get the strategy, but what are
the, what are the thoughts of like

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tying jetpack so closely to CRM?

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Mike: So it's down to the
whole general strategy of the

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individual plugins now in Jetpack.

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So CRM was probably the first one.

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We wanted to fit it under an automatic
brand, and Jetpack has a wider reach

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of websites that are using Jetpack and
Connected and a number of business sites,

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and it fits quite well to these sort of
smaller, probably even smaller than small

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business, so you wouldn't Like if it's
a one man person trying to manage his,

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create a business, and he wants to start
building a little bit more data around

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the people, then it fits in quite well.

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And so it sort of fitted into
that side of things, was the

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sort of thinking around it.

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Matt: Yeah.

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Was your original product.

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Is it SaaS based?

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Mike: Now, it was always
a WordPress plugin, so

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Matt: WordPress plugin data
stays right inside WordPress.

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Mike: Yep.

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Yep.

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Which was quite popular in like
definitely in Germany, so around GDPR.

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Like you, people want, wanted to
keep their own data and not just have

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it sitting on the cloud somewhere.

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So that was like one of the main
selling points of it at the time

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was that people just could have the
data, download the data and not get

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worried about it going outta business
and you're losing all your contacts.

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So that was a good, and we, and
that's still the case today.

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It's still all in your own
install, so you can take it

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Matt: okay.

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So even with Jetpack, it's not like
hosted at com or something like that.

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That data still lives in the,
in the database of the website.

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Mike: Correct, yep.

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Matt: Oh, that's fantastic.

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are you continuing to improve the CRM
product and launch new features for that?

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Or is it more like publishing
and content creation as a whole?

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Like we're about to get into with Jetpack.

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Do you all still invest
in the CRM side of things?

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Mike: Yep, yep, so there's
still work going on in the CRM.

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There's been a lot of like,
bringing it in line with the

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Jetpack look and feel as well.

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So if you installed CRM before
version 6, you'd just get the black

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and blues of the old, ZBS plugin.

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Whereas now it's moving
more in line to fit in with

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Matt: Literally and
figuratively the black and blue

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Mike: Yeah

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Matt: of Insta.

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Mike: So turning it green making it a
bit more of a consistent view across all

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of the jetpack products and then Leaning
into the creator side of things if you're

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building You subscribe a list, then
you can then complement that with CRM.

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That's sort of the longer term plan there
that like, if you try and remember, like

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we had this conversation before about our
kids, we can make a little note about how

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many boys I've got, what age they are.

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And then when we talk again, you'd
be like, Oh, what were the code?

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And you can just bring
it up nice and easy.

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Matt: Maybe you can explain.

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I don't want to put, I don't want
to put words into your mouth.

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But, like I, I'm really friendly
with Jesse Friedman who is probably

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now doing WP cloud project.

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I know Jeff Galinsky, used to work for me.

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He designs for jet pack.

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I feel like You still have like
that entrepreneurial spirit in you.

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Like I see your tweets.

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I see the way that, you know, like when
you were talking about creator, is that

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something that they like entrust you with?

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Cause I feel like you might, you
feel a little bit different than the

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average automatic employee, I guess.

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So like you seem like more of like a
product guy, but you're out there like

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talking about it with more marketing
speak my, is my compass correct with that?

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Or, or.

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Is it just like, Hey,
you can't help yourself.

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This is the way you are.

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Mike: I think it's just ingrained in me
in the, like, that's my passion is like.

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The product vision and just as a sign
of your own business, you, you talk

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about it, you're building public and
you try and get the word out more.

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And I sort of carried that across other
Jetpack products that I've worked on.

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So creator was me just using Jetpack more
noticing these areas and like, well, we

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could package this and present it in a way
that, it displays the value of what's in

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Jetpack that might be quite hard to find.

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Matt: Yeah.

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I, I'm going to keep burying the lead of
a jetpack creator for a few more moments.

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Jetpack has always been something
that, obviously look, if you go

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back 10 years, there was a lot
of bad sentiment around jetpack.

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I think it slowly has.

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You know, improved for, for the team,
for the company, for the product itself.

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Like I think people are maybe less,
opinionated about jet pack these days.

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Rightfully so.

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I think the product, you know,
has become, In line with a lot of

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hardcore WordPress user expectations.

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For example, being able to uncheck
and check off things that we

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don't want, you know, in the, in
the install bloat and speed and

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performance was always the thing.

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I think the team has done a little bit
better with that over the last few years.

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I would say that the goal, my, my.

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Hypothesis to the goal is Jetpack
looks at WordPress and says, this is

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the best way to experience WordPress.

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How far off am I from
that theory or hypothesis?

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Mike: I think it gets closer every
day, the more that the team works

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on like the performance plugin.

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So Jetpack Boost is out there.

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And because we're behind a performance
plugin, then we need to make sure

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that Jetpack is also performant.

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So we have the performance team, not
only looking at making websites faster,

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but looking at like on the admin pages,
like what are we being as efficient as

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we can be there and always like making
modules easy to turn off, to turn

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on and just only use what you need.

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Matt: because Jetpack does have
like so many things, right?

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Stats, payment.

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I mean, there's a million things
in there that you probably

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know about way more than I do.

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but.

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I'll use Jetpack on a friend's site,
you know, a friend comes to me, here's

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an example, I have a friend, actually
he's my barber, and he started a small,

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like, little ice cream stand, and, it's
seasonal, so it's not open, you know,

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year round, and I helped him build a
site, and I put Jetpack on it, because

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one, he was using, like, affordable
hosting, we all know what that means,

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so I use Jetpack for the CDN, you know,
for the images, For the stats, and for

00:11:09.461 --> 00:11:11.291
the newsletter subscription, right?

00:11:11.291 --> 00:11:13.901
So, you know, just subscribe
to the, to the, to the post.

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And when he updates a post,
people will get the, the email

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notification, and of course security.

00:11:18.511 --> 00:11:18.781
So.

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It would to me, it was like, man, I
don't want to mess with this website.

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I never want him asking me any
questions about it because I'm

00:11:25.406 --> 00:11:26.696
not going to be his support guy.

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so I put jetpack, I certainly wasn't going
to give him like Google analytics and I

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wasn't going to sign up for, whatever,
MailChimp account, like I wasn't going

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to even like go to that route because
I didn't want to teach him, train him.

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And I knew we would forget.

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and jetpack was.

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Was a good solution for that.

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it's a interesting thing to say because
there's a lot of my friends, probably

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your friends and colleagues too, who
build products that compete with Jetpack.

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What I'm getting at here is Jetpack is
going to be one of those things where with

00:11:57.071 --> 00:11:59.171
enough users might say, you know what?

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Just use Jetpack, to solve that issue.

00:12:01.901 --> 00:12:03.421
That might also impact.

00:12:03.801 --> 00:12:08.191
The smaller product creator that's
out there who maybe is doing stats,

00:12:08.191 --> 00:12:12.661
who is maybe doing a newsletter, who's
maybe doing a payment link as a product

00:12:12.661 --> 00:12:14.351
owner, yourself, a product creator.

00:12:14.931 --> 00:12:17.791
Do you think about that when you're,
when you're rolling out the products,

00:12:17.791 --> 00:12:20.961
like how to integrate into the ecosystem?

00:12:21.531 --> 00:12:24.781
is it the, you know, the most fit
products win at the end of the day?

00:12:24.781 --> 00:12:28.761
Like, do you have an ear to the
ground of sort of the blue collar

00:12:28.781 --> 00:12:30.061
product maker that's out there?

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Mike: yeah, so I personally follow
quite a lot of indie makers and like

00:12:35.181 --> 00:12:39.051
the product people and certainly in
the UK, there's very few of us in that

00:12:39.461 --> 00:12:43.966
have done products and have Essentially
a few have taken to acquisition.

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So and there's a lot of people building
different things So I think the fact

00:12:48.176 --> 00:12:52.166
that automatic it might be in jetpack and
we're leaning into a certain direction

00:12:52.626 --> 00:12:56.686
I think just helps with the healthy
competition of some of these smaller,

00:12:56.806 --> 00:13:01.466
indie developers that can Even if they're
focused on the right thing if they like

00:13:01.616 --> 00:13:07.256
know Directly down on a small area, they
can even execute better than a bigger

00:13:07.916 --> 00:13:09.656
organization organization could do.

00:13:09.846 --> 00:13:15.066
So I think it helps with, with that,
that the fact that so a company like

00:13:15.066 --> 00:13:19.266
automatic is looking at the creative
space and offering tools to help

00:13:19.276 --> 00:13:23.646
people grow newsletters that the other
newsletter plugins will be sort of taking

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note and thinking, okay, I can take a
little share of this market as well.

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Matt: I just recorded a news roundtable
for the WP minute plus podcast and We

00:13:34.801 --> 00:13:37.181
were talking about let's say wordpress.

00:13:37.191 --> 00:13:41.301
com versus jetpack versus
woo Express and woo.

00:13:41.461 --> 00:13:45.991
com and like you had All of these
different pockets of like ways to

00:13:45.991 --> 00:13:51.201
do things with WordPress all under
the umbrella of, of automatic and it

00:13:51.201 --> 00:13:52.841
makes it pretty challenging, right?

00:13:52.851 --> 00:13:57.171
So if somebody came to you at automatic
and they say, Hey, Mike, the goal

00:13:57.201 --> 00:13:59.501
is to launch something for creators.

00:14:00.291 --> 00:14:04.061
But you have to do it with just
like the tools you have right here.

00:14:04.181 --> 00:14:06.431
Like we're not going to
give you wordpresscreator.

00:14:07.211 --> 00:14:07.621
com.

00:14:07.621 --> 00:14:07.991
No, no, no.

00:14:07.991 --> 00:14:11.221
You're going to do this in the, in
the thick of all of these things,

00:14:11.421 --> 00:14:13.141
the jetpack stack, the wordpress.

00:14:13.171 --> 00:14:13.861
com stack.

00:14:13.861 --> 00:14:14.661
I don't think it's fair.

00:14:14.661 --> 00:14:18.231
I think it makes your job a little
bit more challenging because.

00:14:18.541 --> 00:14:22.251
WordPress can do so many things
and WordPress and automatic itself

00:14:22.951 --> 00:14:28.451
doesn't give like the tight funnel
lane on how to achieve that.

00:14:28.601 --> 00:14:31.271
Like sell things with
your WordPress website.

00:14:31.291 --> 00:14:33.631
It's massive WooCommerce.

00:14:34.091 --> 00:14:35.211
Become a blogger.

00:14:35.221 --> 00:14:39.311
It's the entirety of WordPress
and the ecosystem at wordpress.

00:14:39.311 --> 00:14:39.641
com.

00:14:40.171 --> 00:14:44.401
It's be a creator, like
maybe say ghost or beehive.

00:14:44.751 --> 00:14:48.671
but those are real tight UIs
that do one specific thing.

00:14:49.511 --> 00:14:52.691
We don't get that in the WordPress
world, or maybe it's just

00:14:52.701 --> 00:14:54.621
slow baby steps to get there.

00:14:55.231 --> 00:14:59.031
is Jetpack Creator that
initial step in that direction?

00:14:59.731 --> 00:15:01.821
Mike: I think it's starting to
pull things together that way.

00:15:01.981 --> 00:15:07.441
So if you try to use it today, the,
like I say, that type, somebody new

00:15:07.441 --> 00:15:10.791
to it, wanting to create something,
there's a lot of different directions.

00:15:10.801 --> 00:15:14.011
So if you're creating a course,
you, it's not just Jetpack Creator,

00:15:14.081 --> 00:15:17.541
you'd need to look at something
like Sensei, Sensei on the side.

00:15:18.031 --> 00:15:22.111
And so there's, like, if you wanted to run
a community, then it, you'd look at Again,

00:15:22.141 --> 00:15:26.171
thinking of WordPress, things like a
buddy press alongside the type of things.

00:15:26.181 --> 00:15:29.471
So the, it's sort of trying to
bring that together a little bit.

00:15:29.551 --> 00:15:34.711
And, but those like definitely you,
UX flows of somebody coming in with a

00:15:34.711 --> 00:15:39.751
specific like vertical that's, I think
that's still got a way to go, but I

00:15:39.751 --> 00:15:43.881
think that it is starting to happen
more in like the word, the WordPress

00:15:44.031 --> 00:15:47.141
community, like the Ollie WP theme.

00:15:47.181 --> 00:15:49.546
That's been some good steps in life.

00:15:49.546 --> 00:15:52.016
What, what is a theme
and what is a plugin?

00:15:52.036 --> 00:15:54.986
And there's some other similar things
like that, that are leaning on the

00:15:55.316 --> 00:15:57.996
Gutenberg side of things to say,
look, you can create this, but we're

00:15:57.996 --> 00:15:59.606
going to make it a little bit easier.

00:16:00.366 --> 00:16:03.836
Because I've got a number of friends
that like, maybe try and do something

00:16:03.836 --> 00:16:06.376
with WordPress, and then they'll
just jump to another solution.

00:16:06.396 --> 00:16:10.266
Because it's like, oh, this, I'm being
shown all these extra areas, like

00:16:10.646 --> 00:16:11.906
that I'm not really interested in.

00:16:12.621 --> 00:16:16.061
Matt: And maybe we'll see a future
where, when the admin gets redesigned.

00:16:16.541 --> 00:16:18.791
Because I'm not a developer,
so I have no idea, like, what

00:16:18.841 --> 00:16:21.021
kind of effort this takes.

00:16:21.391 --> 00:16:25.391
but when the admin gets redesigned,
maybe turned into blocks,

00:16:25.411 --> 00:16:27.441
it might be easier to build.

00:16:27.961 --> 00:16:31.641
An admin experience
that is more, you know.

00:16:31.871 --> 00:16:33.711
Pinpoint to like what we want to do.

00:16:33.741 --> 00:16:37.341
Oh, only show posts because listen,
anybody just, they're just here to make

00:16:37.351 --> 00:16:40.261
blog posts or show products and pages.

00:16:40.271 --> 00:16:43.191
Cause it's just a basic e commerce
site and never have a blog on

00:16:43.191 --> 00:16:44.431
it or something to that effect.

00:16:44.741 --> 00:16:48.761
And maybe WordPress can become
more modular because I'm using

00:16:48.761 --> 00:16:52.021
a P2 instance for my WP minute.

00:16:52.481 --> 00:16:56.361
some of my WP minute members
and like P2 is pretty cool.

00:16:57.061 --> 00:17:00.771
It's still just WordPress like, like
it doesn't like, it's like, man,

00:17:00.771 --> 00:17:05.131
you could compete against like a
slack or a teams with, with P2, but

00:17:05.131 --> 00:17:08.511
no, it's still kind of just like
rough around the WordPress edges.

00:17:08.961 --> 00:17:11.451
you know, which is not your fault,
but it's just like, there's so

00:17:11.451 --> 00:17:13.911
many things that WordPress does
and automatics trying to solve it,

00:17:13.931 --> 00:17:17.301
it can kind of make, you know, the
task a little bit more challenging.

00:17:18.001 --> 00:17:21.721
Mike: Yeah, and P2 definitely, it's
got some cool features that I kind

00:17:21.721 --> 00:17:24.251
of wish were available elsewhere.

00:17:24.281 --> 00:17:28.061
So like the mention system and a lot
of the things there that are, it's

00:17:28.061 --> 00:17:32.781
sort of like a good thing to start a
community, but then on the other side

00:17:32.781 --> 00:17:35.391
of it, it's very more like workspaces.

00:17:35.411 --> 00:17:38.351
So you create a workspace
as opposed to a community.

00:17:38.351 --> 00:17:43.471
So it could be another angle that
P2 would fit would be if someone

00:17:43.471 --> 00:17:44.461
wants to create a community.

00:17:44.461 --> 00:17:46.331
So like the WP minute podcast.

00:17:46.691 --> 00:17:49.401
Or like a post status that,
instead of being on slack, could

00:17:49.401 --> 00:17:51.551
be running on something like P2.

00:17:52.181 --> 00:17:54.581
Matt: If you're listening to this
mad, I'm using P two hook, hook us

00:17:54.581 --> 00:17:56.751
up, Let's get, let's get things going.

00:17:57.141 --> 00:17:57.351
All right.

00:17:57.351 --> 00:17:58.941
Let's talk about, Jetpack creator.

00:17:59.641 --> 00:18:02.491
Is it modules collected together?

00:18:02.581 --> 00:18:03.541
I keep calling 'em modules.

00:18:03.541 --> 00:18:04.441
They're, they're modules, right?

00:18:04.441 --> 00:18:05.971
Is that what j, how Jetpack refers to 'em

00:18:06.496 --> 00:18:07.136
Mike: Yeah, it does.

00:18:07.606 --> 00:18:09.696
So it's sort of a little bit of blocks.

00:18:09.706 --> 00:18:13.926
So I don't know if you've, when you
sort of start a new post in WordPress

00:18:13.956 --> 00:18:17.166
and you press the little plus button in
the corner, if you type Jetpack, it'll

00:18:17.166 --> 00:18:19.876
bring up a load of green colored blocks.

00:18:19.886 --> 00:18:23.606
So that's all of the tools that
you can use to help create content.

00:18:23.606 --> 00:18:25.066
So things like you can embed a.

00:18:25.936 --> 00:18:27.686
A link to booking slots on your calendar.

00:18:27.716 --> 00:18:29.126
You can do business hours.

00:18:29.576 --> 00:18:34.516
There's the AI block that helps
you create content or edit content.

00:18:34.576 --> 00:18:39.126
so there's a lot of tools in Jetpack
already that You can find if you know

00:18:39.126 --> 00:18:41.606
what block you're looking for, but
if you if you don't you're sort of a

00:18:41.606 --> 00:18:46.306
little bit in the wild so things like
a map box so if you want to show like

00:18:46.306 --> 00:18:50.006
where your office location is, there's
a nice straightforward Jetpack block

00:18:50.046 --> 00:18:51.366
that can do things like that for you.

00:18:52.206 --> 00:18:56.316
And unless you go looking for it,
we don't really show it anywhere

00:18:56.326 --> 00:18:57.966
in like the Jetpack settings pages.

00:18:58.666 --> 00:19:02.266
So that's sort of like the first thing,
is making content a little bit easier

00:19:02.386 --> 00:19:04.286
to create through blocks and patterns.

00:19:04.326 --> 00:19:08.186
There's not really many patterns shipped
in Jetpack just yet, but there are

00:19:08.976 --> 00:19:13.846
plenty of blocks and you can build them
with any sort of block based theme.

00:19:14.391 --> 00:19:18.301
Matt: When somebody is subscribing to
creator, so I'm just looking at the site.

00:19:18.301 --> 00:19:23.251
We're recording this during, a pretty
hefty 70 percent off now, black Friday

00:19:23.281 --> 00:19:28.371
week, this is going to air a couple of
weeks after, the sale, but it's 19 a

00:19:28.381 --> 00:19:31.951
month, for the first year build yearly.

00:19:32.051 --> 00:19:33.831
I believe that's what it's going
to be without the discount.

00:19:34.081 --> 00:19:34.541
Is that.

00:19:35.241 --> 00:19:39.281
just these specific features in Jetpack,
or is there like a whole other sort

00:19:39.281 --> 00:19:41.831
of creator plugin being installed?

00:19:42.476 --> 00:19:45.366
Mike: And it just enables them,
the features that are in Jetpack.

00:19:45.686 --> 00:19:48.766
So there's no plug in, stand
alone plug in for this yet.

00:19:48.826 --> 00:19:52.466
It's all running from Jetpack
on that side of things.

00:19:52.566 --> 00:19:57.206
as for the, so it'll be the first
year you get a 50 percent discount.

00:19:57.206 --> 00:19:59.036
So it's showing,

00:19:59.131 --> 00:19:59.731
Matt: bucks a month.

00:19:59.896 --> 00:20:03.846
Mike: yeah, so 10 bucks a month once
the Black Friday discounts drop off.

00:20:03.896 --> 00:20:07.476
but yeah, so it's, if you,
you can do a lot of it.

00:20:08.176 --> 00:20:11.386
Pretty much all of it for free, with
just Jetpack, but the transaction

00:20:11.386 --> 00:20:12.356
fees are a little bit higher.

00:20:12.406 --> 00:20:16.306
If you were to use the donation block
and start accepting donations, then

00:20:16.786 --> 00:20:20.376
there'd be a bit higher transaction
fee on top of the Stripe fees.

00:20:21.036 --> 00:20:26.206
So there's nothing in Creator at
the moment that's really, that you

00:20:26.206 --> 00:20:28.446
can't try for free in the free one.

00:20:28.526 --> 00:20:32.036
There's a few, like things around
the creator network that are a

00:20:32.036 --> 00:20:36.666
little bit different if you're a paid
subscriber or a free user and we can

00:20:36.666 --> 00:20:38.466
talk about that a little bit more.

00:20:39.066 --> 00:20:43.216
So, there's not new blocks that
we'll unlock if you subscribe.

00:20:44.116 --> 00:20:45.536
Everything's already in Jetpack.

00:20:45.843 --> 00:20:51.233
Matt: When you and the team set off to
build the sort of creator package Jetpack

00:20:51.243 --> 00:20:56.713
and make this sort of creator offering,
is it sort of trying to compete with

00:20:56.913 --> 00:21:00.573
some of the folks I mentioned before,
like a substack or a ghost, where

00:21:00.953 --> 00:21:04.873
It is sort of one of these, turnkey
solutions that does one or two things

00:21:04.873 --> 00:21:09.543
really good or, or do you see Jetpack
Creator competing with something else?

00:21:10.243 --> 00:21:11.643
Mike: So there's a lot of
work being done on WordPress.

00:21:12.033 --> 00:21:17.813
com around Competing with like the,
the substacks and Jetpack historically

00:21:17.813 --> 00:21:19.293
has been you get the best of WordPress.

00:21:19.333 --> 00:21:21.003
com on your self hosted site.

00:21:21.023 --> 00:21:24.063
So Creator is essentially unlocking
all of the work that's been done

00:21:24.063 --> 00:21:28.813
there for people that are just
hosting their own self hosted website.

00:21:29.443 --> 00:21:29.653
So that's.

00:21:30.353 --> 00:21:34.443
What it's competing with, so any
enhancements that are made to how fast

00:21:34.443 --> 00:21:38.483
you get subscribers or where your site's
recommended across the WordPress reader,

00:21:38.573 --> 00:21:41.653
there's a lot of, it's just enabling
that for people that are using Jetpack

00:21:41.703 --> 00:21:44.233
that wouldn't be part of that otherwise.

00:21:44.933 --> 00:21:48.583
Matt: I'm curious, do you all
have a definition for a creator?

00:21:48.583 --> 00:21:53.023
Like a user, a customer avatar, you
know, back in my agency days, kind of

00:21:53.023 --> 00:21:56.933
profile who somebody is, come up with
a fake name, what their interests are,

00:21:56.933 --> 00:22:01.313
how they approach it, like, what, how
do you, how do you think of a creator?

00:22:01.313 --> 00:22:03.643
What, what does she do with her website?

00:22:04.343 --> 00:22:07.473
Mike: I think it covers a lot
of different people, so from

00:22:07.863 --> 00:22:12.343
podcasters to even just like personal
trainers that are wanting to.

00:22:12.868 --> 00:22:13.888
Take the business online.

00:22:13.898 --> 00:22:17.388
There was a lot of it that happening
during COVID that the gyms had to shut.

00:22:17.488 --> 00:22:21.108
So a lot of personal trainers would
go on and they'd start doing zooms.

00:22:21.608 --> 00:22:26.578
So, or having like a 12 week
training program and just having

00:22:26.578 --> 00:22:30.698
that ability to have a website
that can do that sort of stuff.

00:22:30.758 --> 00:22:33.368
so there's a lot of different
angles you could go.

00:22:33.408 --> 00:22:37.098
You could even go as far as like,
a cat rescue that wants to start.

00:22:37.798 --> 00:22:42.168
Accepting donations, so they can set
all that up, without really, they can,

00:22:42.918 --> 00:22:45.658
worrying too much about paying a lot
for hosting and anything like that, they

00:22:45.668 --> 00:22:49.618
can get up, get Jetpack installed and
start setting up and accepting donations.

00:22:50.318 --> 00:22:53.408
So there's a lot of different
angles you could look at, which is

00:22:53.408 --> 00:22:58.158
the most used creator use case is
a completely different question.

00:22:58.178 --> 00:22:59.168
So I think it depends.

00:22:59.308 --> 00:22:59.578
Matt: Yeah,

00:23:00.278 --> 00:23:04.528
Mike: It's targeting a lot of different
verticals that you could cover.

00:23:04.528 --> 00:23:09.288
So the blogger, the YouTuber, that could
start putting content using something

00:23:09.288 --> 00:23:10.818
like Videopress instead of YouTube.

00:23:10.878 --> 00:23:17.118
But then YouTube does bring other benefits
to being on YouTube as you're well aware.

00:23:17.918 --> 00:23:23.728
Matt: In this day and age, which, listen,
I am a still a diehard, blog, own your.

00:23:23.948 --> 00:23:27.618
com, like have your website, build your
foundation, you know, obviously using

00:23:27.618 --> 00:23:32.208
WordPress, but over the last few years,
which is still funny to say, because

00:23:32.208 --> 00:23:34.328
it's really like over the last 20 years.

00:23:35.013 --> 00:23:37.553
Marketers are always saying, like,
grow your email list, have an

00:23:37.563 --> 00:23:39.053
email list, that kind of thing.

00:23:39.753 --> 00:23:43.923
Is there a sense of, like, what
creators use more in terms of,

00:23:44.113 --> 00:23:48.103
of what kind of content they're
creating with WordPress and Jetpack?

00:23:48.103 --> 00:23:50.273
Is it still blogs?

00:23:50.313 --> 00:23:54.323
Are you seeing a rise in
email newsletter, creation?

00:23:54.323 --> 00:23:56.713
Like, what is that, that content
that's being created most?

00:23:57.413 --> 00:23:58.233
Mike: That's a good question.

00:23:58.933 --> 00:24:03.023
So I think it's my gut sort of saying
this people are still blogging a lot

00:24:03.073 --> 00:24:06.683
and the more people that blog the more
people that want to blog and then the

00:24:06.873 --> 00:24:10.963
the network effect sort of picks up that
the more people that are writing the more

00:24:10.963 --> 00:24:16.273
people that can find things to follow so
it feels like with WordPress that like

00:24:16.653 --> 00:24:22.078
taking E commerce to one side like people
are trying to do that and build their

00:24:22.078 --> 00:24:26.878
own following because like it say you
do it on Twitter or X and then there's

00:24:26.878 --> 00:24:31.888
a big platform risk there that if you
can't really get at your contacts or

00:24:31.978 --> 00:24:37.158
they shut down whereas if you're building
something that you own and that I think

00:24:37.168 --> 00:24:41.238
it's still people are trying to grow
lists and trying to Then monetize those

00:24:41.238 --> 00:24:45.238
lists, and there's a lot of different
ways now that is easier in WordPress that

00:24:45.458 --> 00:24:47.488
maybe wasn't as easy a few years ago.

00:24:47.528 --> 00:24:51.508
So things like accepting paid subscribers,
so you could be growing a list, you

00:24:51.508 --> 00:24:55.648
could have 10, 000 subscribers, and
then have specific content going

00:24:55.658 --> 00:24:58.588
out just to people that are paying
you a certain amount per month to

00:24:58.598 --> 00:25:00.408
be part of a community, for example.

00:25:00.918 --> 00:25:03.748
So there's a lot of different things now,
and I think it all just comes to you.

00:25:04.448 --> 00:25:06.528
There's a lot of different
ways to put content out there.

00:25:06.548 --> 00:25:11.648
So whether it's a YouTube channel, a
Twitter account, a TikTok, but ideally

00:25:11.648 --> 00:25:15.568
you want to get everything, you want
to get that person's email to then

00:25:16.268 --> 00:25:20.368
either, depending on like your goal,
do you want to make money from your

00:25:20.368 --> 00:25:23.278
email list or do you just want to have
an impact with the content you produce?

00:25:23.368 --> 00:25:26.608
So, at the end of the day, you
just, you want that audience to

00:25:27.358 --> 00:25:30.978
be able to feel good about what
you produce as a content creator.

00:25:31.773 --> 00:25:35.403
And it's, it's not easy,
like, I think you've been

00:25:35.443 --> 00:25:37.293
podcasting over 10 years now and

00:25:37.433 --> 00:25:37.763
Matt: Mm hmm.

00:25:38.463 --> 00:25:42.093
Mike: you need to be passionate for what
you do, like the thing on the underlying

00:25:42.093 --> 00:25:46.063
thing with creator, like if you use
Jetpack, if you pay for the creator plan,

00:25:46.103 --> 00:25:51.773
it's not going to fix the issue that you
need to be producing that good content

00:25:51.933 --> 00:25:53.763
and consistently producing that content.

00:25:54.413 --> 00:25:57.503
It just makes it easier
with the introduction of AI.

00:25:58.233 --> 00:26:03.083
Maybe not make as many typing mistakes
or If you need a bit of help, like

00:26:03.103 --> 00:26:07.213
getting the skeleton of a, an article
or some ideas for some new videos, then

00:26:07.213 --> 00:26:09.303
you can use the AI to help with that.

00:26:09.663 --> 00:26:13.073
But in the end, you still have to be
putting out that content consistently.

00:26:13.073 --> 00:26:16.023
And because otherwise it's
sort of like, I always.

00:26:16.633 --> 00:26:20.473
Liking it to turning on a TV channel
and then if there's no content you just

00:26:20.473 --> 00:26:24.353
see that fuzzy Screen or the one with
the person holding the doll saying like

00:26:24.383 --> 00:26:28.423
programs will resume shortly that no
one's going to Want to follow you if

00:26:28.443 --> 00:26:29.993
you're just not producing the content

00:26:30.693 --> 00:26:30.963
Matt: yeah.

00:26:31.628 --> 00:26:34.798
Mike: And it's it is hard to
do it's hard to do consistently

00:26:34.938 --> 00:26:39.463
if it's not your main 95

00:26:39.603 --> 00:26:44.263
Matt: so there is definitely a,
desire, you know, a lot of people

00:26:44.263 --> 00:26:47.023
look at becoming a creator, right?

00:26:47.153 --> 00:26:49.113
yeah, becoming a YouTuber, right?

00:26:49.143 --> 00:26:52.853
If you focus on, and I come
from a unique angle, right?

00:26:52.853 --> 00:26:58.208
Because I've, I've I've been podcasting
for over a decade, never stopped.

00:26:58.828 --> 00:27:02.538
Well, I mean, I stopped, but I switched
from season to season or whatever,

00:27:02.538 --> 00:27:05.618
but I haven't, I haven't quit the,
the medium, my YouTube channel

00:27:05.618 --> 00:27:08.188
just crossed 15, 000 subscribers.

00:27:08.648 --> 00:27:12.818
And I worked in the audio industry, my
last role for two and a half years at

00:27:12.818 --> 00:27:16.768
a podcast hosting company that actually
automatic, had some seed investment in.

00:27:17.468 --> 00:27:20.558
And I had, I talked to a lot of
podcasters that were like, Hey.

00:27:21.043 --> 00:27:23.693
I want to make money
with my podcast, right?

00:27:23.693 --> 00:27:27.483
They just thought they could just publish
the podcast and money would appear.

00:27:28.083 --> 00:27:34.353
which is sort of like what YouTube has
granted upon creators for many years.

00:27:34.353 --> 00:27:38.313
Like you get to a certain threshold,
you get to a certain amount of views.

00:27:39.153 --> 00:27:43.763
And if it's a quality audience, you're
making, X amount of dollars per month.

00:27:43.823 --> 00:27:47.223
It could be hundreds of dollars
per month, thousands of dollars

00:27:47.223 --> 00:27:49.323
a month, many multiples of that.

00:27:49.323 --> 00:27:53.403
If you're like crazy, like pop
culture, YouTube created with

00:27:53.403 --> 00:27:57.813
millions of subscribers, but you
hit the nail on the head is that you

00:27:57.813 --> 00:27:59.553
can't give up creating this content.

00:27:59.973 --> 00:28:04.943
And there are not many other platforms
other than YouTube that actually, air

00:28:04.943 --> 00:28:07.823
quotes, guarantees payments to creators.

00:28:08.053 --> 00:28:11.053
In other words, Instagram's
not paying me to do anything.

00:28:11.133 --> 00:28:14.793
Twitter doesn't, although they have
a program that I think you can get

00:28:15.493 --> 00:28:20.013
sponsored dollars from, but it's like a
top secret program or something like that.

00:28:20.153 --> 00:28:21.693
Or you have to have
like this massive reach.

00:28:22.383 --> 00:28:24.573
Jetpack has, through wordpress.

00:28:24.573 --> 00:28:25.903
com, Blaze?

00:28:26.293 --> 00:28:27.443
Is that a way?

00:28:28.168 --> 00:28:30.608
To monetize, through Jetpack Creator.

00:28:31.328 --> 00:28:36.058
Mike: Blaze is promoting
your content, so it's, yeah.

00:28:36.318 --> 00:28:38.298
So, the other way around is Word Ads.

00:28:38.338 --> 00:28:42.698
So you can, again, through a creator
that unlocks the Word Ads network,

00:28:42.698 --> 00:28:47.168
so you can start showing ads on
your content through, a number of ad

00:28:47.168 --> 00:28:48.718
partners that partner with WordPress.

00:28:48.838 --> 00:28:52.318
So that's a way to monetize
the traffic to your website.

00:28:52.338 --> 00:28:55.418
So it's just, it's not quite a
Google AdSense, but it's similar.

00:28:55.478 --> 00:29:00.488
So you'll see similar types of adverts
popping up on your So we've got a

00:29:00.488 --> 00:29:05.568
travel blog that I've enabled word
ads on and things like loveholidays.

00:29:05.598 --> 00:29:07.378
com is popping up at the bottom of those.

00:29:07.793 --> 00:29:11.663
Content, I don't get a ton of traffic
to that travel blog because we've

00:29:12.163 --> 00:29:16.523
unfortunately stopped traveling since
having boys So it's sort of like again,

00:29:16.523 --> 00:29:17.683
we're not producing that content.

00:29:17.693 --> 00:29:22.463
We're not doing like those influencer
marketing where you're standing on

00:29:22.463 --> 00:29:25.883
the edge of a waterfall and, like
walking down into the pool, like

00:29:25.893 --> 00:29:27.383
not wearing very many clothes.

00:29:28.083 --> 00:29:31.923
So like we don't do that sort of stuff,
so we're not getting that type of, hardly

00:29:31.923 --> 00:29:35.773
any traffic to that site, but if we were
producing more and more content, then that

00:29:35.793 --> 00:29:41.283
is one way to monetize the, the traffic
that you're having to your website.

00:29:41.983 --> 00:29:43.153
Matt: it's a challenging thing, right?

00:29:43.153 --> 00:29:44.843
And it's something that
I think is going away.

00:29:44.863 --> 00:29:51.003
I mean, I've seen my ad dollars from
YouTube, get cut in half, get cut in half

00:29:51.003 --> 00:29:53.513
again, get cut in half again, you know?

00:29:53.793 --> 00:29:56.273
And it's just like, wow,
this is a tough game.

00:29:56.273 --> 00:29:59.243
There's a lot of people who aspire
to do these types of things.

00:29:59.773 --> 00:30:04.388
And, you know, even with Tools
like you're providing and YouTube.

00:30:04.388 --> 00:30:09.308
I'm still a big believer and you're going
to have to Understand that if you're

00:30:09.488 --> 00:30:13.188
if you're looking to make any kind of
substantial amount of money through

00:30:13.188 --> 00:30:17.948
content creation That you have to look
at it objectively as a business you have

00:30:17.948 --> 00:30:24.108
to approach it as a business and you
have to think like a business where Half

00:30:24.108 --> 00:30:25.488
your time is spent creating content.

00:30:25.498 --> 00:30:28.938
The other half is going to be
doing like direct sales, and

00:30:28.938 --> 00:30:30.448
partnerships and sponsorships.

00:30:30.448 --> 00:30:33.138
It's what I've done with the WP
minute again, unless you are.

00:30:33.713 --> 00:30:38.353
Half naked jumping into a pool off
the, off of skyscraper, then most

00:30:38.353 --> 00:30:41.083
people aren't going to, going to
click that, that YouTube video.

00:30:41.083 --> 00:30:44.283
If it's just an average video,
then you're going to, you're

00:30:44.283 --> 00:30:45.733
going to see less traffic.

00:30:45.733 --> 00:30:47.673
If you're not posting, you're
going to see less traffic.

00:30:47.673 --> 00:30:49.853
If you're not recording audio,
you're going to see less traffic.

00:30:50.373 --> 00:30:51.433
And it's a lot of work.

00:30:51.783 --> 00:30:53.883
Yeah, I don't have a direct
question there, but the

00:30:53.883 --> 00:30:56.193
creator space is challenging.

00:30:56.563 --> 00:30:57.753
the money doesn't just show up.

00:30:57.753 --> 00:31:00.743
Like you have to put in the
work for this stuff to, to,

00:31:01.483 --> 00:31:02.623
to become a business for you.

00:31:03.323 --> 00:31:04.393
Mike: Yep, I agree with that.

00:31:04.593 --> 00:31:08.933
So it's, for the people that
are starting out, like I said

00:31:08.933 --> 00:31:11.333
earlier, it's not the magic pill.

00:31:11.373 --> 00:31:14.883
It's not the diet pill that you're
going to lose 20 pounds overnight.

00:31:15.343 --> 00:31:20.263
You have to be creating that content
and just sort of like, whether you're

00:31:20.323 --> 00:31:24.063
also tweeting at the same time,
or you do like a video version or

00:31:24.063 --> 00:31:25.843
a podcast version that's then on.

00:31:26.268 --> 00:31:30.628
The various, podcast apps that
is getting every little bit

00:31:30.628 --> 00:31:31.728
of content you've produced.

00:31:31.728 --> 00:31:34.848
It's sort of like, how can you
repurpose that and amplify that?

00:31:34.918 --> 00:31:39.668
So there's, again, I'm, I'm keep sort of
leaning to different areas of Jetpack.

00:31:39.708 --> 00:31:43.378
So with Jetpack social, then you
can write and it'll ping it out

00:31:43.378 --> 00:31:47.188
to all of those networks of, like
Twitter used to be automatic, but

00:31:47.188 --> 00:31:49.348
now there's just like a very quick.

00:31:49.873 --> 00:31:53.893
One click share option that's came out
in the last, I think the last release of

00:31:54.113 --> 00:31:57.303
Jetpack so that you can continue to You
write your content and then you can just

00:31:57.303 --> 00:32:02.883
click and share it to Twitter And there's
Mastodon is another one that sort of

00:32:02.883 --> 00:32:04.733
getting your content out in more places.

00:32:04.733 --> 00:32:08.663
You're likely to get more people to
come and find your website and then

00:32:08.663 --> 00:32:14.413
hopefully subscribe to a Newsletter or
to the particular blog post comments

00:32:14.433 --> 00:32:16.223
or whatever else that you're producing

00:32:16.223 --> 00:32:18.783
Matt: I want to wrap it up
with, one other question here.

00:32:18.783 --> 00:32:20.483
So I'm looking again,
looking at the pricing page.

00:32:20.483 --> 00:32:25.183
There's a, for creator, there's
a 2 percent transaction fee.

00:32:25.193 --> 00:32:26.723
Is that going on?

00:32:26.933 --> 00:32:28.433
Where does that, where
does that come into play?

00:32:28.433 --> 00:32:29.823
The 2 percent transaction fee.

00:32:30.318 --> 00:32:34.948
Mike: So that's only if you make a
transaction through any of the blocks

00:32:35.258 --> 00:32:38.338
that, so if you have a paid subscriber
and they pay you, say a hundred

00:32:38.338 --> 00:32:42.948
dollars, then that 2 percent of that
would only happen if that payment

00:32:42.948 --> 00:32:46.348
is made, but then there's the, the
strike processing fees on top of that.

00:32:47.048 --> 00:32:51.708
So that, that's the difference
there is that you could get started.

00:32:52.408 --> 00:32:55.748
Building an audience and then when you
come to monetize it later down the line,

00:32:55.778 --> 00:33:01.138
you can then make the decision of is it
worth me upgrading to lower that fee I'm

00:33:01.138 --> 00:33:06.468
a happy saying I'm paying a little bit of
a higher fee while still using the things

00:33:07.168 --> 00:33:10.748
Matt: That could be like a donation form
or like, you know, access this private

00:33:10.748 --> 00:33:13.268
post but pay me 5 or something like that

00:33:13.833 --> 00:33:18.363
Mike: Yeah, or downloadable content like
an e book you could put there behind like

00:33:18.503 --> 00:33:22.753
the premium content block so you could say
start the content and then you have to pay

00:33:22.753 --> 00:33:24.783
to download the ebook at the end of it.

00:33:25.483 --> 00:33:27.573
Matt: Pay for payments probably
not put you on the hot seat a

00:33:27.583 --> 00:33:29.253
little bit but for for payments.

00:33:29.513 --> 00:33:30.743
Do you all ever talk about?

00:33:31.443 --> 00:33:32.873
Bitcoin payments or anything like that.

00:33:32.873 --> 00:33:33.953
Cryptocurrency payments.

00:33:33.953 --> 00:33:36.833
There's a, there's a digital wallet
called get Albi, which is really

00:33:36.833 --> 00:33:39.433
popular in the, in the podcasting space.

00:33:39.433 --> 00:33:41.873
I hate to use the terms Bitcoin
and crypto because a lot of people

00:33:41.873 --> 00:33:46.373
start freaking out about it, but get
Albi does make life pretty easy for

00:33:46.383 --> 00:33:50.413
podcasters who are looking for, you
know, other means of monetization.

00:33:51.113 --> 00:33:53.483
Mike: And I'm not sure
on that one with Bitcoin.

00:33:53.853 --> 00:33:57.433
I think with it integrating with Stripe,
I think if Stripe is offering that as

00:33:57.433 --> 00:34:01.303
a payment option, then you can just
lean into whatever Stripe offering

00:34:01.343 --> 00:34:07.453
because it's, when you do choose to
set up a paid plan or set up a donation

00:34:07.453 --> 00:34:08.773
form, you go through the Stripe.

00:34:09.318 --> 00:34:14.718
Connect flow and so it's, whether
those options available in Stripe could

00:34:14.718 --> 00:34:17.048
then come through into the website.

00:34:17.048 --> 00:34:20.978
I don't think we've had much feedback
about people wanting to accept Bitcoin

00:34:21.378 --> 00:34:24.918
just because of all the ups and downs
of like holding your cash in crypto

00:34:25.278 --> 00:34:28.138
can be a little bit scary for most.

00:34:28.898 --> 00:34:29.218
Matt: Yeah.

00:34:29.748 --> 00:34:29.968
Yeah.

00:34:30.208 --> 00:34:33.238
For the creator side, just to paint
the picture for podcasters, one of

00:34:33.238 --> 00:34:36.538
the, there's a whole like another
sort of, almost similar to WordPress.

00:34:36.538 --> 00:34:42.488
There's an open source RSS standard
called the, the, podcasting 2.

00:34:42.488 --> 00:34:47.498
0, movement, and it's really just
enhancing RSS and the capabilities.

00:34:47.498 --> 00:34:51.618
And one of that is payments through,
the lightning network, which is like

00:34:51.618 --> 00:34:54.078
a smallest form of Bitcoin payments.

00:34:54.273 --> 00:34:57.923
And, and the reason why it's so
effective is it because it doesn't

00:34:57.923 --> 00:35:03.013
have to go through traditional means
of, merchant accounts like a stripe.

00:35:03.023 --> 00:35:05.613
That's always taking
the 30 cents plus the 2.

00:35:05.613 --> 00:35:11.303
9 percent because what they're doing
is they're micro, micro transactions.

00:35:11.303 --> 00:35:14.843
Like you could be listening to a podcast
and just love that moment of the podcast

00:35:15.123 --> 00:35:18.373
and give somebody 25 cents, right?

00:35:18.593 --> 00:35:20.893
A quarter, a nickel, a dime, a dollar.

00:35:21.243 --> 00:35:26.113
And all of that money goes to the creator
versus if you did it in traditional land,

00:35:26.273 --> 00:35:30.143
you would lose like 50 percent of it and
people probably wouldn't even process

00:35:30.173 --> 00:35:33.363
it because it would cost more money to
process it with these other outlets.

00:35:33.363 --> 00:35:33.593
Right?

00:35:33.593 --> 00:35:35.563
So that's a really popular solution.

00:35:35.573 --> 00:35:38.003
Anyway, in the podcasting world,
it'd be interesting to see if that

00:35:38.003 --> 00:35:42.133
ever made it to, to the WordPress
side, like micro transactions to

00:35:42.133 --> 00:35:45.973
help creators like, like that, Mike
Stott, thanks for hanging out today.

00:35:45.973 --> 00:35:47.183
I know you're, you're up late.

00:35:47.883 --> 00:35:51.293
Mike: Indeed, I'm up late but,
like I said, the boys are in

00:35:51.293 --> 00:35:52.813
bed and they've not woke up.

00:35:52.863 --> 00:35:56.753
I was expecting them to, to hear the
baby cry on like halfway through the

00:35:56.953 --> 00:35:59.053
Matt: yeah, I know those stresses.

00:35:59.753 --> 00:36:01.153
I know those stresses all too well.

00:36:01.503 --> 00:36:05.633
Mike, where else, where can folks go to
find you to say thanks for doing the show?

00:36:06.283 --> 00:36:09.333
Mike: Sure, so you can follow
me, find me on Twitter at mike.

00:36:09.353 --> 00:36:16.293
wp I do have a, a fledgling, a fledgling
word, a YouTube channel that I'm

00:36:16.293 --> 00:36:21.663
starting to, Do more videos around
like the creator space and looking

00:36:21.663 --> 00:36:24.793
at what some of the bigger websites
do for creators Not for creators,

00:36:24.813 --> 00:36:28.763
but how they set up their content and
how if you were setting up your own

00:36:28.763 --> 00:36:31.892
how you could do something similar
But that's just a personal passion.

00:36:31.942 --> 00:36:33.232
, Matt: Mike, thanks for hanging out today.

00:36:33.562 --> 00:36:34.678
thanks for doing the podcast.