The Jeff Crilley Show

I must confess that I am a baby boomer, so technology isn't my friend. Sometimes, I go to the airport and try to do the self-check-in, and I get frustrated because the screens are not as intuitive as I want them to be. Two people who know a lot about the customer experience are in the studio right now. Adrienne Guillory and Peter Welpton are with Usability Sciences.

Show Notes

I must confess that I am a baby boomer, so technology isn't my friend. Sometimes, I go to the airport and try to do the self-check-in, and I get frustrated because the screens are not as intuitive as I want them to be. Two people who know a lot about the customer experience are in the studio right now. Adrienne Guillory and Peter Welpton are with Usability Sciences.

Creators and Guests

Host
Jeff Crilley
Having seen the failures of the public relations industry first-hand from within the news room, CEO Jeff Crilley founded Real News PR® with a vision to equip his company with a team of media experts.

What is The Jeff Crilley Show?

Jeff Crilley is a former news reporter, who spent more than 25 years in newsrooms across the country. He’s an Emmy Award winning journalist, who decided to make the jump from news in 2008, when he founded his own PR Firm, Real News Public Relations.

Today, the firm has more than 100 clients, and Jeff continues to tell the stories of interesting people he meets along the way.

These are those stories.