The Art Of Hospitality

In this episode, Bob Milne discusses the lessons learned from scaling one of the industry's largest vacation rental companies, why niche hospitality brands are on the rise, building First Chair Destinations, balancing technology with exceptional guest experiences, sustainable growth, ski vacation rentals, and a lot MORE!

Enjoy!

⭐️ Links & Show Notes

What is The Art Of Hospitality?

The Art of Hospitality is the podcast for vacation rental professionals who want to think differently about what they're building.

Each week, Conrad O'Connell and Adam Norko dig into the ideas, strategies, and conversations shaping the vacation rental industry — from AI and operations to guest experience and growth.

Less fluff. More depth. Always practical.