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Joe: One of my favorite
Disney plus shows is Loki.

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It's a truly fascinating look at
time travel, predetermined events,

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and controlling your own destiny.

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And now I'm going to give you
a major, if not very simplified

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spoiler if you haven't seen it.

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See in the finale Loki Masters, the
ability to time, slip or transport to

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any time, any place, and in any timeline.

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For all intents and purposes, a
timeline is a parallel universe.

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If you're not familiar with the multiverse
in Marvel, this also allows him to

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relive events over and over again.

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So as all of existence faces eradication,
he can take as much quote unquote time

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as he wants to learn how to save all of
everything and everyone on every timeline.

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He continuously over thousands of
years, learns everything he needs

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to learn and practices through trial
and error to improve his process.

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And his odds of saving everything
and everyone, and while we don't

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have thousands of years or the
ability to time travel, we do have

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the ability to take a step back and
consider the question what's missing.

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Hey everybody.

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Joe Casabona here.

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This is episode 4 0 4 of how I built it,
and I'm going to ask you the question.

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What's missing from your process?

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You can find all of the show notes
for this episode and you can join

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my mailing list over at How I
Built It slash 4 0 4 for members.

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I'm going to be talking about thinking
about my own production toolkit and

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process, and wonder if it's time to ditch
D script for my recording and editing.

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If you want to become a member, you
can click the link in the description.

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Or you can find that link
over@howibuilt.it slash 4 0 4,

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but for now, let's get to the
intro and then the episode.

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hey everybody, and welcome to How
I Built It, the podcast that helps

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busy solopreneurs and creators
grow their business without

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spending too much time on it.

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I'm your host, Joe Casabona, and each week
I bring you interviews and case studies

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on how to build a better business through
smarter processes, time management.

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And effective content creation.

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It's like getting free coaching
calls from successful solopreneurs.

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By the end of each episode, you'll
have one to three takeaways you can

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implement today to stop spending time
in your business and more time on

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your business or with your friends,
your family reading, or however

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you choose to spend your free time.

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Okay, so back in November I asked
this question of my members, when do

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you burn it all down and start over.

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In the members portion of this, I discuss
my current and future tool set for

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recording, editing and transcription.

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I.

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And I can't help but wonder if
I'm just a chronic app switcher

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I am, or if I'm looking to
legitimately improve my processes.

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Here's what I said back in November.

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So when do you burn it
all down and start over?

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I think it's when the frustrations
start getting in the way of you

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working efficiently if what you
have is working and you can continue

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to afford the tools you use.

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Leave them be.

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But if your processes suddenly start
fighting you or there's a consolidation

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of tools like with DS script and squad
cast, you should consider changing.

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So that's again what I said back in
November, but that's not the whole story.

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That's the burn it all down story.

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Reviewing your process is a bit different.

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It's something that you should
do more often than every couple

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of years or so in the show.

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Loki.

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Loki could have continuously gone
back to a happier time, relive

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that until it gets bad and go back.

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He was living outside of time as
they put it in the show, but he

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was burdened with glorious purpose.

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Loki: I am Loki of Asgard, and I
am burdened with glorious purpose.

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Joe: In Groundhog Day, bill Murray's
character, Phil Connors, which by

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the way, I just realized, uh, that
that's like an homage to p Phil.

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And then I am assuming John
Connors from, uh, from Terminator.

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Anyway, in Groundhogs Day, bill Murray's
character, Phil Connors is stuck

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on the same day and after realizing
selfishness and hedonism isn't the way.

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He uses the time to improve himself
until spoiler alert, he breaks the cycle.

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In both instances, the characters took
a step back, looked at what needs to

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be fixed and solved their problems.

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So let's talk about reviewing your
processes, but first, let's take

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a break to hear from our sponsors.

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Okay, so let's look at reviewing
your processes, bringing

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this point back to reality.

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How many times have you ignored
something until it got truly painful

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to experience a light bulb that
flickers an ache in your foot?

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Having to comb through your email to find
that contract you sent one time so you can

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make a copy of it to send to a new client.

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It's easy to view these
fixes as inconvenient.

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You're taking time away from what
you're trying to do after all, but.

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You find that the fix changing, the light
bulb, visiting the doctor, saving that

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contract in an easily accessible folder
is actually much easier and could end

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up saving you time and or frustration.

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The same thing goes for your
work, making a video, writing,

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creating a podcast episode.

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You are so caught up in the actual
creating that you don't feel you have

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the time to step back and evaluate.

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Does that sound familiar to any of you,
but my friend doing this exact thing?

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Taking a step back and
evaluating your process.

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This has the potential to unlock or
properly reallocate hours of your time.

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So how do you do it?

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Well, I think that there are two paths.

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The first one is to think
about what takes the most time.

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You can ask yourself what takes the
most time and eliminate or improve that.

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For example, when I first started this
podcast, I would edit each episode,

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but I quickly realized that this
was the longest part of the process.

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I wasn't particularly good at it,
which is also something I hear

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from my clients and students.

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Editing easily takes the most time.

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So I decided to hire an editor.

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He does for about 50 bucks an episode.

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What would usually take me
one to two hours per episode.

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So not only was I eating
up a lot of my time.

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But in terms of billable hours, I was
losing hundreds of dollars per episode.

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If there is a bottleneck in your process,
that's a great place to start improving.

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If you do something and it's just
eating up your time, and especially

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if you don't like doing it, it
is a prime area for improvement.

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The other thing that you can do is think
about the lowest effort improvement.

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Perhaps the improvement that would take
the most time would also take a high level

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of effort to fix, or would cost funds
or cost money that you don't have yet.

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So conversely, you could consider the
easiest thing to improve and do that.

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A great example of this in podcasting is
using a scheduler to book your guests.

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Instead of figuring out a time via email,
the scheduler is easy to implement,

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free to start, and saves a ton of time
and confusion getting guests booked.

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I've gone back and forth over
multiple days getting a time set.

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There's the whole what works for you.

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Dance, because you don't have
direct access to their schedule.

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You have the time zone dance.

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Where are they?

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Are we close to daylight savings time?

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Are they in Arizona?

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Arizona has its own rules
for daylight savings time.

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No one knows what time it is
in Arizona in November, no

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more because I use a scheduler.

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And the great thing about this approach
is because you're looking at low effort

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improvements, it allows for quick wins.

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Without monumental process shifts, you
can make a change here and a change there.

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And over time those will compound.

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Now, I know I said that there were two
ways, but there's actually another way

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to think about improving your process.

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And I suspect that the cold open
and the title of this episode

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betrayed what I'm about to say.

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Uh, it's to ask what's missing?

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This is the most open-ended question,
and it could yield a bunch of answers.

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You could find what's missing is an extra
step that makes your content more popular.

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For example, I started publishing
my articles on Substack as well as

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my personal blog this year because
I have a suspicion that thanks

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to Substack Discovery Engine,
more people will find my work.

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You could also find what's missing is an
automated reminder to follow up with leads

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so they don't fall through the cracks.

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Around the holidays, I forgot to
follow up with certain people because

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I moved systems and I realized that I
was missing those reminders, and so I

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fixed that and now I know exactly what
I need to follow up with everybody.

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Maybe what's missing is
an assistant or a coach.

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When I'm looking to improve my
process, I like to start with

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the question, what's missing?

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It allows me and my coaching client,
who I do this exercise with as well,

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to think bigger picture about the
overall process, moving through

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each step and wondering if there's
something better that we can do here.

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Usually when I sit down with a coaching
client for the first time, I ask them

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to tell me everything that they do.

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When they publish a single episode of
their podcast, they go through it and

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they say, okay, but what's missing?

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What do you do before you book the guest?

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What do you do after you edit the episode?

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What's missing from the
process that you just told me?

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And we usually end up with a much longer
list than they anticipated and plenty

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of places where we can save them time.

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Here's an example of me
doing this exercise recently

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with these solo episodes.

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The original process was to make
an outline, record some thoughts

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in D script, make some light edits
for content, and then publish.

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So as I approached this process, I
asked what's missing, and here are

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some of the answers I came up with.

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There's not a clear story.

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I'm telling.

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These episodes aren't as polished as
my interviews, which are edited more

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for both audio quality and content.

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And there's not a clear show document
or notes for my VA to use to upload

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the episode to Transistor because
I'm usually just doing this based

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on an outline that I created.

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I'm not creating the full document, and so
usually she ends up asking me what to do.

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I realized that I was spending all of
my time on doing basic edits because I

00:13:11.621 --> 00:13:16.751
didn't have a clearly defined thought
progression every time I recorded.

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I would just have an outline, so I would
talk a little bit, get off track, ramble,

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then make an edit point to edit that out.

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Then like I said, when my VA went to
upload those episodes, she never knew

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what to write in the description box
because I didn't provide anything for

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her because I just recorded the episode.

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These were big problems in my workflow
because I thought solo episodes.

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We're going to be easier than interviews,
and I should say that there are big

00:13:50.126 --> 00:13:54.206
problems in my workflow because I didn't
take the time to define the process

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because I thought that they were going to
be easier than interviews, and they are.

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I mean, but I'm still trying
to produce good content here,

00:14:03.656 --> 00:14:05.786
so how do I fix these problems?

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Well, through this exercise,
I found that the main issue

00:14:09.896 --> 00:14:11.966
was the lack of a clear story.

00:14:12.671 --> 00:14:16.541
I've been talking for at least
the last six months about the

00:14:16.541 --> 00:14:21.101
importance of good storytelling
in podcasting, how storytelling

00:14:21.311 --> 00:14:26.711
is going to help you differentiate
from every podcast out there.

00:14:28.151 --> 00:14:33.281
And I wasn't doing a good job of that
on my own podcast, so I knew I could

00:14:33.281 --> 00:14:38.531
kill two birds by adding a script,
which in turn becomes articles that

00:14:38.621 --> 00:14:41.291
you read on my blog or on Substack.

00:14:42.306 --> 00:14:49.106
The script allows me to hash out my ideas
and formulate a good three act story

00:14:49.106 --> 00:14:55.706
with a hopefully gripping open, uh, that
got your attention, but it also gives

00:14:55.706 --> 00:15:02.066
me clear copy for my VA to add to the
description, I usually just copy and paste

00:15:02.066 --> 00:15:04.526
the text that is serving as the cold open.

00:15:06.551 --> 00:15:10.301
I also made the decision to
send solo episodes to my editor.

00:15:11.051 --> 00:15:15.581
He can edit for content and polish
up the audio better than ica.

00:15:17.051 --> 00:15:18.731
By asking what's missing.

00:15:19.361 --> 00:15:23.381
I was able to make several
improvements to these solo shows.

00:15:24.401 --> 00:15:30.461
So to wrap up, I want to point out
something that you may have realized.

00:15:31.436 --> 00:15:36.596
It doesn't seem like I'm saving time by
swapping the edit for writing a script.

00:15:38.066 --> 00:15:42.386
And you're right, it may not
always be true that you're saving

00:15:43.076 --> 00:15:48.566
a bunch of time by improving your
process, but as I talked about in

00:15:48.571 --> 00:15:50.996
my piece, great things require time.

00:15:51.776 --> 00:15:57.476
It's about taking the right shortcuts
or saving time in the right places.

00:15:57.986 --> 00:16:03.986
So that you can focus on the really
important bits, in my opinion, swapping

00:16:03.986 --> 00:16:08.966
the edit for scripts or for writing
scripts creates much better content

00:16:09.686 --> 00:16:14.186
and early indications on my podcast
stats show that you think so too.

00:16:15.326 --> 00:16:18.116
Plus, I usually write an article
for my blog and newsletter.

00:16:18.116 --> 00:16:22.406
Anyway, some minor tweaks, and that
content now serves three purposes,

00:16:22.796 --> 00:16:24.536
which ultimately does save time.

00:16:25.631 --> 00:16:26.771
That's not really the point, right.

00:16:26.771 --> 00:16:32.674
I swapped out editing for script
writing when both Loki and Phil from

00:16:32.679 --> 00:16:35.734
Groundhog Day had a problem to solve.

00:16:36.064 --> 00:16:38.764
They weren't trying to
save themselves time.

00:16:39.694 --> 00:16:45.309
They were trying to leverage the time they
knew they had and make the most of it.

00:16:46.969 --> 00:16:49.459
That's what a good process does for you.

00:16:50.449 --> 00:16:55.309
It allows you to use your time
wisely so you can do your best work.

00:16:56.569 --> 00:17:00.679
That's what you can gain
from asking what's missing.

00:17:02.449 --> 00:17:06.049
Thanks so much for listening to
this episode of How I Built It.

00:17:06.379 --> 00:17:11.569
You can find the article for this
episode as well as the ability to join

00:17:11.569 --> 00:17:13.249
my mailing list or the membership.

00:17:13.654 --> 00:17:17.554
Over at How I Built It slash 4 0 4.

00:17:17.974 --> 00:17:22.324
You will get bonus points if you write
in and tell me the little Easter egg

00:17:22.354 --> 00:17:24.904
I hit in the topic of this episode.

00:17:25.624 --> 00:17:32.974
Uh, now if you do join, the membership
members will hear the extended

00:17:33.064 --> 00:17:36.634
version, the ad free extended
version where I'm thinking about

00:17:36.634 --> 00:17:38.944
my podcast production toolkit.

00:17:39.319 --> 00:17:44.209
And I kind of think out loud about if
it's time to ditch DS script, which has

00:17:44.209 --> 00:17:47.749
been an integral part of my process,
but I have some reasons that I'll

00:17:47.749 --> 00:17:49.879
explore in the members only episode.

00:17:50.119 --> 00:17:51.319
Thanks so much for listening.

00:17:51.319 --> 00:17:56.689
Thanks to our sponsors, and until next
time, get out there and build something.