Discover what it truly means to be an entrepreneurial powerhouse in the field of optometry with Dr. Tony Turin. In this week’s episode, we delve into the entrepreneurial journey of Dr. Turin, a recognized leader known for his clinical expertise and commitment to advancing optometry. From his beginnings in the U.S. Army to becoming the owner of Mount Hood Eye Care with three thriving locations, Dr. Turin shares invaluable lessons on consistency, patient care, and building a successful practice from the ground up.
Takeaways:
- Spend extra time with patients and explain their conditions in detail as it can lead to higher patient satisfaction and loyalty, even if seeing fewer patients in a day seems counterintuitive.
- Hiring 'A' players can significantly outperform multiple average employees. Investing in good staff pays off in productivity and quality care.
- Running a lean operation by optimizing tasks and utilizing technology for efficiencies, like online patient intake forms, can save time and improve patient care.
- Establishing trust through personalized care and communication with patients from the first interaction increases patient retention and satisfaction.
- Enjoying the process of growing and operating a practice is just as important as the financial rewards. Satisfaction in daily activities contributes to long-term success and personal happiness.
- Engaging in challenging activities outside of work, such as physical adventures, can provide personal growth and build deeper friendships, contributing to overall well-being.
Quote of the Show:
- “You have to find a way to enjoy the process as well as the profits.” - Tony Turin
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What is Optometrists Building Empires?
Welcome to Optometrists Building Empires! Each week, host Ankit Patel, explores the journey of multi-practice ownership and leadership in optometry with some of the top minds in his field. This show is sponsored by My Business Care Team: We help increase revenue, reduce costs, and reduce staffing headaches. Let's build your empire together!