#58 - Chatting With Charles Anderson: It's unreasonable that everything in your life is digital, but when you go to work, it operates in the year 2000

Show Notes

Charles Anderson is the co-founder of Arrow, a company looking to change the way sales reps in the heavy equipment industry interact with CRM solutions. On a mission to eliminate data entry Friday, Charles and the Arrow team visited over 100 different dealerships to talk to equipment sales managers, reps and owners to build Arrow from the ground up.

Learn more about Arrow at https://www.rentalarrow.com/podcast

Episode Timestamps

[01:36] - How did you first become involved in the equipment rental industry?

[10:25] - What is the purpose of Arrow, and what made you start the company?

[15:11] - What are the common challenges that you think salespeople in the equipment rental industry typically face?

[17:59] - How is Arrow different to other CRM solutions when it comes to data entry?

[24:48] - Charles talks about integrating with third party systems

[28:05] - Charles talks through the importance of customer experience

[33:33] - Who do you think played a big influence as a mentor for you?

[35:50] - How do you manage having balance in your life and being a start up founder?

[38:46] - If you could give some advice to your younger self, what would you say?

[41:46] - How do you define success?

What is The Rental Journal Podcast?

The Rental Journal’s podcast weekly interviews with equipment rental industry experts offers unparalleled insights into business successes and challenges, career progression, new technologies and industry-provoking topics from around the world. The Rental Journal Podcast aims to increase awareness of the hire and rental industry while also providing a platform for listeners to learn about the experiences from others in the industry.