Techtown Service Calls

In the inaugural episode of Service Calls, a podcast by Heritage Parts in partnership with Foodservice Equipment Reports, hear how the team at University of Michigan prepares equipment that’s been sitting idle all summer to feed hungry students in the fall. Plus CFESA’s Dan Reese recounts how an eagle-eyed tech, responding to a customer’s report of smelling gas coming from a boiler-based steamer, caught and corrected a careless installer’s shortsighted move. Plus service techs reveal the surprising things they always carry on their trucks to help service calls go smoothly.

Show Notes

In the inaugural episode of Service Calls, a podcast by Heritage Parts in partnership with Foodservice Equipment Reports, hear how the team at University of Michigan prepares equipment that’s been sitting idle all summer to feed hungry students in the fall. Plus CFESA’s Dan Reese recounts how an eagle-eyed tech, responding to a customer’s report of smelling gas coming from a boiler-based steamer, caught and corrected a careless installer’s shortsighted move. Plus service techs reveal the surprising things they always carry on their trucks to help service calls go smoothly.

Creators & Guests

Producer
Rob LaFrentz
Producer and Host of Service Calls from TechTown

What is Techtown Service Calls?

Techtown Service Calls is a podcast for foodservice equipment service technicians—the techs on the truck—brought to you by Techtown in partnership with Foodservice Equipment Reports. Listen as you drive between service calls to hear timely need-to-know updates about foodservice equipment, practical tips to help jobs go smoothly, real-life tales from techs in the field and more.

Are you a foodservice equipment tech with a story to share? Submit a written account or voice recording to servicecalls@fermag.com, and we may feature you on a future episode