Jason Fried and David Heinemeier Hansson held a livestream session where they answered audience questions about Hey, Basecamp's new email service. In Part One, they discuss feature requests, customer support, and plans for hiring. The full Q&A can be viewed
on YouTube.
Show Notes
HEY.com -
00:10Jason Fried
on Twitter | DHH
on Twitter -
00:24Jason and David's remote work Q&A,
Part 1 and
Part 2 -
1:03Q1: What's your suggestion for managing the Feed? -
1:29Q2: What are you going to do about signatures? -
5:03Q3: What's a feature you've gotten the most requests for that you won't bring to HEY? -
6:13Q4: Who led UI/UX for HEY, and do you do any user research? -
8:48Q5: What's the intended purpose of the Previously Seen section? -
9:57Q6: Having support with actual humans for an email service seems unique. Are you planning to lean into that with your marketing? -
11:33Q7: What's your vision for enterprise HEY adoption? -
13:49Q8: What about accessibility? -
16:11Q9: What about recruiting? -
16:45Q10: Do you recycle email addresses after someone stops paying? -
20:05Q11: Do you offer monthly subscriptions? -
22:35Q12: Now that you've launched, is there anything you wish you would have done differently? -
26:07@heyhey
on Twitter -
31:50