Rework

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Basecamp co-founders Jason Fried and David Heinemeier Hansson answer questions about Hey.

Show Notes

Jason Fried and David Heinemeier Hansson held a livestream session where they answered audience questions about Hey, Basecamp's new email service. In Part One, they discuss feature requests, customer support, and plans for hiring. The full Q&A can be viewed on YouTube.

Show Notes

HEY.com - 00:10

Jason Fried on Twitter | DHH on Twitter - 00:24

Jason and David's remote work Q&A, Part 1 and Part 2 - 1:03

Q1: What's your suggestion for managing the Feed? - 1:29

Q2: What are you going to do about signatures? - 5:03

Q3: What's a feature you've gotten the most requests for that you won't bring to HEY? - 6:13

Q4: Who led UI/UX for HEY, and do you do any user research? - 8:48

Q5: What's the intended purpose of the Previously Seen section? - 9:57

Q6: Having support with actual humans for an email service seems unique. Are you planning to lean into that with your marketing? - 11:33

Q7: What's your vision for enterprise HEY adoption? - 13:49

Q8: What about accessibility? - 16:11

Q9: What about recruiting? - 16:45

Q10: Do you recycle email addresses after someone stops paying? - 20:05

Q11: Do you offer monthly subscriptions? - 22:35

Q12: Now that you've launched, is there anything you wish you would have done differently? - 26:07

@heyhey on Twitter - 31:50


What is Rework?

A podcast by Basecamp about the better way to work and run your business. In Season 2, we're going through Rework (the book) chapter by chapter and talking with authors, Jason Fried and David Heinemeier Hansson, about what's changed in the world of business over the last eleven years since the book was published.