Summary
On this episode of Service Evolution, host Shawn Black is joined by Jim Robinson, the CEO of CGP Maintenance and Construction Services, as well as an author, speaker, certified business coach, and chairman of a nonprofit organization. In this thought-provoking episode, Jim and Shawn explore the intricate dynamics of leadership, particularly the perils of overpromising, underdelivering, and the relentless pursuit of excellence. They delve deep into the precarious balance leaders must maintain to foster business growth while managing their responsibilities effectively.
Show Notes
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1:49) Pursuing Growth While Balancing Responsibilities
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6:12) Finding the Right Client
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16:24) The Dangers of Under Delivering
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19:14) Delegating to Accomplish Deliverables
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22:33) Turning Visions into Reality
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25:19) Encouraging Togetherness with a Defined Mission
Links
Quotes
“I can tell you unequivocally, businesses will be gone in about twelve months, probably shorter, if they stop pursuing. They have to keep pursuing…And it’s the old proverbial tree. They either die or they grow, and you water them, feed them, nurture them, support them, shore them up, do what you have to do, but you don’t get to stop growing. You have to continually pursue that.” - Jim Robinson, (
2:16)
“Driven people find happiness in being driven. And if you’re cutting yourself short in your career because you’re pulling back the reins on what your true capabilities are, there’s something else going on there. You’re not truly living in your space or where you should be.” - Jim Robinson, (
19:57)
“Your capacity is what you can envision, right? And if you have a vision of it, it means it’s achievable. Its people are not applying themselves to get to those capabilities…The individual has to have the responsibility of pursuing it to get it handled because if you have a vision of that, it means it’s a reality.” - Jim Robinson, (
22:36)
What is Service Evolution?
Service Evolution is the ultimate destination for America's service industry leaders. We provide the insight and advice you need to advance in your career, learn new skills, and advance in the service industry. Our podcasts feature interviews with industry experts, advice from successful leaders, and inspiring stories of success. Whether you're at the beginning of your journey or looking for ways to further your success, Service Evolution is here to help you take the next steps toward success. Join us as we explore the service leadership world and discover how to make a positive impact today.